Trustworthy
Trustworthy is a Los Angeles-based social media engagement firm, founded in 2008, that partners with companies to listen and respond to customers across blogs and social channels; the company has 1-10 employees and a currently inactive web domain.
- Company typePrivate
- Founded2008
- HeadquartersLos Angeles, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
Trustworthy firmographics
Firmographics- Name
- Trustworthy
- Website
- https://gettrustworthy.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Trustworthy is a Los Angeles-based social media engagement firm, founded in 2008, that partners with companies to listen and respond to customers across blogs and social channels; the company has 1-10 employees and a currently inactive web domain.
- Ownership category
- akta.pro rank
Trustworthy industry classification
Industry- Product category
- Social Media Customer Engagement Services
- NAICS
- Marketing Research and Public Opinion Polling (54191), Marketing Research and Public Opinion Polling (541910)
- akta.pro primary industry
- Social Media Community Management & Response (BPAAABAJ)
Keywords
Where Trustworthy is headquartered
LocationHeadquarters
- HQ city
- Los Angeles
- HQ country
- United States
- HQ region
- North America
Markets served
Trustworthy business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Marketing or Sales, Operations
Trustworthy product offering
Product offeringCore offering
Trustworthy partners with companies to monitor blogs and social media channels on their behalf, listening for customer feedback and responding to comments. The offering centers on managing two-way customer conversations across online communities and social platforms on behalf of the client.
Differentiator
Problem solved
Functional benefit
Products and services
- Customer Engagement and Response Service A service for companies that monitors blogs and social media channels, listens for customer feedback, and responds to customers on the company's behalf.
Companies that use Trustworthy
Customer profileIdeal customer profiles1 record
Trustworthy technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Trustworthy competitors and assessment
Company assessmentDirect peers
- ModSquad (Concentrix Social): Provides outsourced social media community management, moderation, and customer response services to brands — the closest functional analog to Trustworthy's described offering of listening and responding to customers in social channels.
- ICUC: Specialist social media moderation and community engagement services firm serving global brands, directly comparable to Trustworthy's social customer-response value proposition.
- The Social Element: Social media moderation, community management, and customer engagement agency; competes in the same managed-services niche as Trustworthy for brands needing outsourced social response.
Broad incumbents
- Sprinklr: Enterprise customer experience management platform with deep social media publishing, listening, and response tooling — competes for the same budget line as a specialist engagement firm, but as a broad platform rather than a managed service.
- Khoros: Customer engagement platform combining community, social media management, and care workflows; overlaps with Trustworthy's social customer-response scope as a wider-portfolio incumbent.
- Sprout Social: Mid-market social media management and analytics platform offering publishing, engagement, and reporting — adjacent to the brand-side workflows Trustworthy supports.
- Hootsuite: Long-standing social media management platform used by brands and agencies to publish, monitor, and respond across channels; competes for the same social-response workflow Trustworthy services.
Emerging players
- Brandwatch (now part of Cision): Social listening and consumer intelligence platform that overlaps with the 'listening' half of Trustworthy's value proposition, though it does not provide managed response services.
- Mention: Social listening and monitoring tool aimed at SMBs and agencies — comparable to Trustworthy on the listening side of social customer engagement but tooling rather than a managed service.
Others
- Buffer: Lightweight social media publishing and engagement tool used by SMBs; thematically related to social customer engagement but operates in a self-serve SaaS model rather than a managed-services model.
Market position
Customer concentration
Trustworthy social profiles
Digital presenceTrustworthy financial estimates
Financial estimateRevenue estimate
Valuation estimate
Trustworthy leadership team
Management profileNumber of profiles
Profiles1 record
Trustworthy funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Trustworthy M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Trustworthy
What does Trustworthy do?
Trustworthy partners with companies to monitor blogs and social media channels on their behalf, listening for customer feedback and responding to comments. The offering centers on managing two-way customer conversations across online communities and social platforms on behalf of the client.
When was Trustworthy founded?
Trustworthy was founded in 2008. It employs 1 to 10 people.
Where is Trustworthy based?
Trustworthy is headquartered in Los Angeles, United States, in the North America region.
Who are Trustworthy's main competitors?
Direct peers on record are ModSquad (Concentrix Social), ICUC and The Social Element. Broad incumbents are Sprinklr, Khoros, Sprout Social and Hootsuite. Emerging players are Brandwatch (now part of Cision) and Mention. Buffer is listed as an others.
Does Trustworthy have an API?
No public API is recorded for Trustworthy.
What industry is Trustworthy in?
Trustworthy's product category is Social Media Customer Engagement Services. Its primary akta.pro industry code is BPAAABAJ, Social Media Community Management & Response. Its NAICS code is 54191.