What Dishio does

Dishio is a Miami-based AI SaaS platform that helps restaurants convert anonymous foot traffic into identified, monetizable guest relationships. Its core platform unifies fragmented guest data from QR codes, digital menus, POS systems, reservations, online ordering, loyalty programs, and digital advertising into a single customer intelligence layer. The product is structured around three modules — Capture & Connect (automated guest data collection), Automate & Engage (AI-driven marketing automation and follow-up campaigns), and Grow & Optimize (real-time analytics on visits, spend, and revenue across locations) — supplemented by Smart Site, Dishio Flows, an evolving Guest CRM, and optional Concierge Services for hands-on campaign execution.

The company was founded by the team behind Dineline, a restaurant marketing agency that previously drove customer acquisition for 2,500 brands and reached 27 million guests over a decade. Dishio serves single-location independent restaurants, multi-location chains, and franchise groups, primarily in the United States, with a reported base of 2,500+ restaurant brands. It monetizes through quote-based monthly SaaS subscriptions priced by restaurant size and location count, complemented by professional-services revenue from concierge support. Distribution combines a self-serve, QR-code-driven onboarding motion with a dedicated enterprise field-sales motion for chains and franchises.

The company is venture-backed, private, and operates with 11-50 employees. In May 2026 it closed a $2.5 million seed round at a $20 million valuation, and in June 2026 it engaged Carve Communications as its agency of record for integrated communications. Proceeds are earmarked for platform expansion, advanced guest CRM development, and new automated growth tools.

Name

Dishio

Website

https://dish.io

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Dishio is a Miami-based AI SaaS platform that unifies restaurant guest data from QR codes, POS, reservations, online ordering, and loyalty programs into a single customer intelligence layer, serving 2,500+ restaurant brands with marketing automation and analytics.

Ownership category

akta.pro rank

Headquarters

HQ city

Miami

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription Platform: Restaurant technology platform subscription providing access to guest data capture, AI-powered marketing automation, and analytics dashboard. Most clients see profitability within their first 30-60 days.
2. Concierge Services: Optional concierge team support for campaign execution and optimization, available as add-on service to the core platform.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels8 records

Core offering

Dishio is an AI-powered SaaS platform for restaurants that unifies fragmented guest data from QR codes, digital menus, POS systems, reservations, online ordering, and loyalty programs into a single customer intelligence layer. The platform automates guest capture, drives AI-powered marketing follow-ups to convert first-time guests into repeat customers, and provides real-time tracking of visits, spend, and revenue across single and multi-location restaurants.

Product overview

Dishio is a unified AI-powered restaurant growth platform that combines guest data capture, marketing automation, and analytics into a single system. The core Dishio Platform consists of three integrated modules: Capture & Connect (for collecting guest data via QR codes and POS integrations), Automate & Engage (for AI-powered marketing automation and follow-up campaigns), and Grow & Optimize (for real-time performance tracking). Additional offerings include Smart Site for branded digital experiences, Dishio Flows for automated marketing workflows, Guest CRM for customer relationship management, and Concierge Services for hands-on campaign support. The platform serves 2,500+ restaurant brands across single-location and multi-location operations.

Differentiator

Problem solved

Functional benefit

Products and services

• Dishio Platform AI-powered SaaS platform for restaurants that captures guest data through QR codes, digital menus, POS integrations, and online ordering; automates personalized marketing follow-ups to drive repeat visits; and tracks visits, spend, and revenue across all locations in real time.
• Concierge Services Full-service support offering in which Dishio's concierge team helps restaurant operators execute marketing campaigns, optimize performance, and manage platform activities on their behalf, complementing the self-serve software.

Quantifiable outcome

• 913% ROI in first two months for bakery implementation (Pour Decisions)
• +4 more outcomes

Named customers15 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature6 records

Partnerships

One partnership is on record.

• Carve CommunicationscoreGTM or Marketing Partner · 17 June 2026Dishio engaged Carve Communications as agency-of-record partner for integrated communications. Carve Communications is a PR and marketing agency that helps tech-forward brands disrupt industries. Dishio was described as one of three new agency-of-record wins for Carve alongside WOW! Stuff and Hapiko, all characterized as tech-forward industry disruptors creating new product categories.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• OpenTable: OpenTable is the dominant restaurant reservation platform and now operates guest CRM, marketing, and insights tools on top of reservation data. It overlaps with Dishio on guest data capture and CRM for full-service restaurants, though its anchor is reservations rather than QR/POS capture.
• Olo: Olo is a publicly traded restaurant commerce platform focused on digital ordering, delivery, and guest data for enterprise chains. Like Dishio, it sits between the restaurant and the guest across digital touchpoints and aggregates ordering/loyalty data, but it operates at much larger enterprise scale and is more ordering-centric than CRM/marketing.
• Toast: Toast is a leading restaurant POS platform with an expanding marketing, guest engagement, and loyalty suite built on top of its POS data. It competes with Dishio by owning the underlying transaction system and offering built-in guest profiles, marketing tools, and integrations — a structural advantage Dishio must work around via third-party integrations.
• Square for Restaurants: Square for Restaurants bundles POS, online ordering, loyalty, and marketing into one platform for SMB and mid-market restaurants. It overlaps with Dishio on guest data capture and remarketing, but as part of a much broader commerce/POS ecosystem owned by Block.

Direct peers

• Punchh: Punchh (now part of ParTech) is a restaurant loyalty and CRM platform that builds guest profiles from POS and ordering data and runs automated marketing campaigns. It is the closest direct competitor to Dishio's Automate & Engage and Guest CRM modules, primarily targeting multi-location chains.
• Bloom Intelligence: Bloom Intelligence is a restaurant marketing platform that captures guest data via WiFi, email, and POS, then automates remarketing and reputation management. It is highly comparable to Dishio's SMB motion and overlap on guest data capture, automated campaigns, and retention reporting.
• Thanx: Thanx is a restaurant guest engagement and loyalty platform that unifies POS, online, and in-store data into a single guest profile and uses it to drive automated marketing. It directly competes with Dishio's CRM and Flows features, with a heavier focus on enterprise chains and integrations with major POS systems.
• Fishbowl (restaurant marketing): Fishbowl (the restaurant marketing arm, formerly part of InMoment) provides CRM, guest data, and marketing automation for restaurants using POS and online data. It directly overlaps with Dishio on guest profiles, segmentation, and automated campaigns, mainly serving mid-market and enterprise chains.

Emerging players

• Restaurant365: Restaurant365 is a cloud restaurant ERP/accounting platform with growing guest and sales analytics capabilities. While its primary wedge is back-office rather than guest marketing, its unified data layer competes for the same "single source of restaurant truth" positioning that Dishio is building toward.
• Bbot: Bbot is a restaurant digital ordering and guest engagement platform built around QR-code menus, online ordering, and direct guest data capture. It is comparable to Dishio's QR-first capture and Smart Site approach, though it leans more toward ordering/checkout than long-term CRM and remarketing.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/playlist?list=PL403WqY9pN174bB2LvFt8TLlEaYFxloPD
• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/dishio
• Instagraminstagram.com/getdishio?igsh=MXV2c2k4ZW45eXRwdA==
• Xx.com/dish_io

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dishio