Total Scope
Total Scope, Inc. is a privately held, ISO 13485-certified medical-device repair company serving U.S. hospitals, ambulatory surgery centers, VA facilities, and physician offices with endoscope, surgical camera, instrument, and ultrasound probe repair, EndoCart hardware sales, and Gimmi surgical instrument distribution.
- Company typePrivate
- Founded1992
- HeadquartersAston, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Total Scope does
Total Scope, Inc. is a Pennsylvania-incorporated, privately held medical-device services company founded in December 1992 by Ann Glavin to address long endoscope-repair turnaround times affecting hospital throughput. The company repairs flexible endoscopes, rigid endoscopes, cystoscopes, surgical cameras and couplers, surgical instruments (including powered drills, saws, and shavers), and ultrasound probes (TEE included) at its 26,000 sq ft Upper Chichester, PA headquarters and 15,000 sq ft Nashville, TN facility (with Total Scope Florida added in May 2025). All repair operations are ISO 13485 certified since 2001, with annual audits by BSI, and parts are FDA Class 6-approved; turnaround is the key operational metric, with 90% of minor scope repairs completed same day and 3-4-day turnaround on major repairs, versus roughly two weeks for OEMs.
Beyond repair, the company manufactures and sells the EndoCart® line of endoscopy carts and towers (Standard, Deluxe, Motorized variants) under a brand acquired internally, built in the USA with a 27-point inspection. Distribution of surgical instruments was added through an authorized North American partnership with German instrument maker Gimmi (announced January 2024), giving Total Scope exclusive reach in North America for the patented AlphaDur Fortis microscopic surgery system alongside a catalog of more than 3,000 surgical instrument SKUs. A mobile, on-site surgical instrument repair service branded On-Site Surgical Care operates from the Nashville facility.
Revenue mechanics are diversified across pay-as-you-go repair orders, capital equipment (EndoCart) sales, surgical instrument distribution, and recurring arrangements spanning discounted list pricing, cost-per-procedure, fully capitated, and shared-risk contracts. The GTM motion is enterprise field sales with a dedicated representative per client, supplemented by an inside sales team, a self-service TSI Web Portal, a mobile app with AI-based instrument identification, and contract-holder status with HealthTrust, Vizient, and GSA. Pricing is quote-based and not publicly disclosed but is positioned at 15-20% below third-party competitors and up to 85% below OEM replacement, with a 120-day satisfaction guarantee.
Total Scope firmographics
Firmographics- Name
- Total Scope
- Legal name
- Total Scope, Inc.
- Website
- https://totalscopeinc.com
- Company type
- Private
- Founded year
- 1992
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Total Scope, Inc. is a privately held, ISO 13485-certified medical-device repair company serving U.S. hospitals, ambulatory surgery centers, VA facilities, and physician offices with endoscope, surgical camera, instrument, and ultrasound probe repair, EndoCart hardware sales, and Gimmi surgical instrument distribution.
- Ownership category
- akta.pro rank
Total Scope industry classification
Industry- Product category
- Medical Device Repair Services
- NAICS
- Surgical and Medical Instrument Manufacturing (339112), Electronic and Precision Equipment Repair and Maintenance (81121), Surgical Appliance and Supplies Manufacturing (339113)
- SIC
- Surgical & Medical Instruments & Apparatus (3841)
- akta.pro primary industry
- Endoscopy Systems & Accessories (Scopes, Cameras, Light Sources, Insufflation) (HLAHADAB)
- akta.pro secondary industries
- Open & Minimally Invasive Surgical Instruments (Handheld, Laparoscopic, MIS) (HLAHADAA), Endoscopic Therapeutic & Access Devices (Trocars, dilators, biopsy/ablation tools) (HLAHADAN)
Keywords
Where Total Scope is headquartered
LocationHeadquarters
- HQ city
- Aston
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Total Scope business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Endoscope and Medical Device Repair Services: Core revenue stream from repair of flexible endoscopes, rigid endoscopes, cystoscopes, surgical cameras, couplers, surgical instruments, and ultrasound probes. Minor repairs completed same day, major repairs in 3-5 days. Revenue from both one-time repairs and ongoing service contracts.
- Endocart Sales: Sale of new endoscopy carts and towers. Three product lines: Standard Endocart (compact tower), Deluxe Endocart (full trolley with motorized and non-motorized options), and Motorized Endocart. Custom-built to customer specifications. Accessories and replacement parts sold separately.
- Surgical Instrument Sales: Sale of surgical instruments including scissors, forceps, needle holders, and microscopic surgery kits. Products sourced from Gimmi (authorized distributor) and own-labeled products. Catalog of 3,053+ SKUs. Laparoscopic products, open surgery products, and microscopic surgery/hernia kits.
- Mobile On-Site Surgical Instrument Repair: Fleet of mobile instrument repair vans provide on-site repair services at customer locations (hospitals, clinics). Mobile service reduces customer downtime. Operated through On-Site Surgical Care brand.
- AI-Powered Instrument Identification (Mobile App): Total Scope Instruments mobile application uses AI to identify surgical instruments from photos. Photos are processed and deleted immediately. Orders fulfilled through existing accounts. App available on iOS and Android.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Cost advantage vs OEM |
| Other | Multi-year contract | Discounted List Pricing |
| Outcome Based/ Performance | Annual | Cost-per-Procedure |
| Subscription | Annual | Fully Capitulated |
| Hybrid | Multi-year contract | Shared Risk |
| Other | Multi-year contract | Equipment Leasing |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels7 records
Total Scope product offering
Product offeringCore offering
Total Scope provides in-house repair services for flexible endoscopes, rigid endoscopes, cystoscopes, surgical cameras, couplers, surgical instruments, and ultrasound probes, with same-day minor repairs and 3-5 day major repairs. It also manufactures and sells EndoCart endoscopy carts and towers (Standard, Deluxe, Motorized) and distributes Gimmi surgical instruments (scissors, forceps, needle holders, AlphaDur Fortis microscopic surgery kits) across North America. Customers access repairs, ordering, and tracking through the TSI Web Portal and the AI-powered Total Scope Instruments mobile app.
Product overview
Total Scope is a medical device repair company founded in 1992, offering an integrated portfolio of repair services and product sales for healthcare facilities. The repair services are the core offering and include endoscope repair (flexible, rigid, and cystoscope models), surgical camera and coupler repair, surgical instrument repair (both in-house and on-site via mobile repair vans), and ultrasound probe repair. Turnaround times are a key differentiator, with minor repairs often completed same-day. Total Scope also manufactures and sells new endoscopy carts and towers under the EndoCart brand (Standard, Deluxe, and Motorized models), and distributes surgical instruments through an authorized partnership with Gimmi (German-based innovator), including scissors, forceps, needle holders, and microscopic surgery kits. The company provides customers with a TSI Web Portal for managing repairs and a mobile app for instrument identification and ordering. All repair operations are ISO 13485 certified.
Differentiator
Problem solved
Functional benefit
Brands
- EndoCart: A line of endoscopy carts and towers, including Standard, Deluxe, and Motorized models, designed by GI nurses for GI nurses.
Products and services
- Endoscope Repair Service In-house repair for flexible, rigid, and cystoscope endoscopes at Total Scope facilities, using FDA Class 6-approved parts. Same-day turnaround for minor repairs and 3-4 days for major repairs, with free loaners during service.
- Flexible Endoscope Repair Specialized repair for flexible endoscopes — covering bending rubber replacement, angulation adjustments, fluid invasion repair, forceps channel replacements, insertion tube replacements, universal cord replacements, video chip repairs, and image bundle replacements — for OEMs including Olympus, Fujinon, Pentax, ACMI, Stryker, and Storz.
- Rigid Endoscope Repair Repair of rigid endoscopes including rod lens replacements, stainless steel tubing replacements, objective replacements, and eye cup replacements, with specialization in off-set laparoscopes, self-dilating ureterscopes, and small joint arthroscopes.
- Cystoscope Repair Repair of flexible and rigid cystoscopes including forcep channel replacement due to laser damage, stainless steel tubing repair/replacement, rod lens replacement, and objective lens repair/replacement.
- Surgical Camera and Coupler Repair Repair of surgical cameras and couplers including camera repairs, cable assembly replacements, prism rebuilds, and coupler rebuilds; specialization in high-definition, autoclavable, and 3-chip surgical cameras for OEMs including Stryker, Sony, and ACMI.
- Surgical Instrument Repair Repair service for surgical instruments including surgical drills, saws, and shavers (oscillating, reciprocating, wiredriver, sagittal, sternum saws, dermatomes, neurotomes, osteotomes). Available both at the service center and on-site via mobile repair vans.
- On-Site Surgical Care (Mobile Instrument Repair) Mobile on-site surgical instrument repair delivered via a fleet of vans traveling to customer locations (hospitals and clinics), performing sharpening, alignment, re-insulation, insert replacement, ceramic tip replacement, and spring replacement. Operated from the Total Scope South (Nashville, TN) facility.
- Ultrasound Probe Repair Specialized repair of ultrasound probes from simple lens repairs through extensive TEE (transesophageal echocardiography) overhauls — including strain relief, image dropout, membrane repairs/replacements, locking mechanism repairs, probe leakage repairs, and motor repairs — following a proprietary 10-step process with loaner probes available.
- EndoCart Endoscopy Carts and Towers Line of endoscopy carts and towers (Standard, Deluxe, Motorized) manufactured in the USA at the Total Scope South (Nashville, TN) facility. Each cart undergoes a 27-point inspection and is customizable in color, monitor style, monitor mounts, and accessories. Designed by GI nurses for GI nurses.
- Gimmi Surgical Instruments Distribution Sales of Gimmi-brand laparoscopic instruments, microscopic surgery kits, and general surgical instruments distributed in North America under an authorized distributorship partnership launched in January 2024. Includes the patented AlphaDur Fortis microscopic surgery system.
- AlphaDur Fortis Microscopic Surgery Kits Gimmi's patented 1-part microscopic surgery instrument system with 2.7mm-diameter instruments designed for minimally invasive and microscopic hernia surgery, available as complete tray kits or individual instruments. Distributed in North America exclusively through Total Scope.
- Total Scope Brand Surgical Instruments Sale of Total Scope-branded surgical instruments including open surgery scissors, forceps, and needle holders across endoscopy, laparoscopy, pediatric or bariatric surgery, and open surgery disciplines, with a catalog of over 3,000 SKUs.
- TSI Web Portal Secure online customer portal provided at no additional cost enabling clients to submit repair requests, print shipping labels, approve work orders, track repairs in real time, request loaners, and view up to 3 years of repair history across departments and hospital networks. Available 24/7 with no additional software installation.
- Total Scope Instruments Mobile App Mobile application for iOS and Android that uses AI to identify surgical instruments from photos, browse the instrument catalog, and place orders fulfilled through existing Total Scope accounts. Photos are processed in real time and not permanently stored.
Quantifiable outcome
- 90% of minor scope repairs completed same day
- +7 more outcomes
Companies that use Total Scope
Customer profileNamed customers8 records
Segments5 records
Ideal customer profiles3 records
Total Scope technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Total Scope partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- GimmicoreStrategic partnership making Total Scope the authorized North American distributor of Gimmi's comprehensive range of surgical instruments. Products include microscopic surgery kits (AlphaDur Fortis system), laparoscopic instruments (trocar systems, endoscopes, light cables), and open surgery products. The partnership was announced January 18, 2024 and represents Total Scope's broadening from repair-only to distribution.
- HealthTrustcorePreferred vendor/contract holder with HealthTrust group purchasing organization, providing access to member hospitals for repair services and product sales.
- VizientcoreContract holder with Vizient GPO, providing access to Vizient member health systems for medical device repair services. Total Scope attends Vizient Summit events.
- BSI (British Standards Institution)minorBSI conducts annual audits for Total Scope's ISO 13485 certification. BSI logo appears in website footer indicating the certification body relationship.
- On-Site Surgical CareminorOn-Site Surgical Care is the mobile repair service brand operated by Total Scope South in Nashville. Fleet of mobile vans travel to customer locations for on-site surgical instrument repair. When repairs are not possible, new instruments sold through Gimmi partnership.
Scale indicators7 records
Recent moves10 records
Expansion highlights7 records
Total Scope competitors and assessment
Company assessmentDirect peers
- Auxo Medical: Auxo Medical is an independent third-party medical equipment repair and service provider offering endoscope, surgical instrument, and surgical equipment repair services to hospitals and surgical centers, directly competing with Total Scope's core repair business model.
- Avante Health Solutions: Avante Health Solutions is a medical equipment sales, service, and refurbishment company providing surgical equipment repair and surgical instrument services to hospitals and ambulatory surgery centers, competing directly with Total Scope's endoscope and surgical instrument repair offerings.
- MFI Medical Equipment Services: MFI Medical provides medical equipment repair, refurbishment, and sales services including endoscopy and surgical device repair to healthcare facilities, competing with Total Scope in third-party medical device repair and equipment resale.
- Soma Tech Intl: Soma Tech Intl refurbishes, repairs, and sells medical equipment including endoscopy and surgical imaging systems to hospitals and surgery centers, overlapping Total Scope's endoscope repair and equipment distribution activities.
- Meritus Medical Solutions: Meritus Medical Solutions provides endoscope and surgical instrument repair services to healthcare facilities through regional service centers, directly comparable to Total Scope's endoscope and surgical instrument repair offerings.
- CURAsstrategy / Curia Med: Cura Medical is an independent third-party medical device repair and service provider serving hospitals and ASCs with endoscope and surgical instrument repair, directly overlapping Total Scope's repair and on-site service offerings.
- Hospital Shared Services (HSS) / TRIMED Healthcare: HSS/TRIMED provides healthcare facility equipment services including endoscope and surgical instrument repair to hospitals, comparable to Total Scope's third-party repair and mobile on-site instrument service model.
Broad incumbents
- Olympus Corporation of the Americas: Olympus is the dominant OEM of flexible endoscopes and a major competitor as a service provider, offering proprietary OEM repair services that Total Scope competes against via its cost-and-turnaround differentiated third-party repair model.
- Stryker Sustainability Solutions: Stryker is an OEM and a broad medical device services provider offering surgical equipment repair, reprocessing, and refurbishment. As an OEM and large incumbent, Stryker competes with Total Scope's third-party surgical camera and instrument repair services.
Others
- Gimmi GmbH: Gimmi is the German manufacturer of surgical instruments whose North American distribution is exclusively handled by Total Scope under a January 2024 strategic partnership, making it a partner/OEM rather than a peer competitor in the surgical instrument space.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Total Scope social profiles
Digital presenceTotal Scope compliance and trust
Trust signalCompliance1 record
Total Scope financial estimates
Financial estimateRevenue estimate
Valuation estimate
Total Scope leadership team
Management profileNumber of profiles
Profiles5 records
Total Scope subsidiaries and ownership
Company hierarchySubsidiaries3 records
Total Scope funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Total Scope M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Total Scope
What does Total Scope do?
Total Scope provides in-house repair services for flexible endoscopes, rigid endoscopes, cystoscopes, surgical cameras, couplers, surgical instruments, and ultrasound probes, with same-day minor repairs and 3-5 day major repairs. It also manufactures and sells EndoCart endoscopy carts and towers (Standard, Deluxe, Motorized) and distributes Gimmi surgical instruments (scissors, forceps, needle holders, AlphaDur Fortis microscopic surgery kits) across North America. Customers access repairs, ordering, and tracking through the TSI Web Portal and the AI-powered Total Scope Instruments mobile app.
Is Total Scope a public or private company?
Total Scope is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Total Scope founded?
Total Scope was founded in 1992. It employs 101 to 250 people.
Where is Total Scope based?
Total Scope is headquartered in Aston, United States, in the North America region.
How does Total Scope make money?
Five revenue lines are on record. Endoscope and Medical Device Repair Services are the primary driver. The others are endocart Sales, surgical Instrument Sales, mobile On-Site Surgical Instrument Repair and AI-Powered Instrument Identification (Mobile App).
Who are Total Scope's main competitors?
Direct peers on record are Auxo Medical, Avante Health Solutions, MFI Medical Equipment Services, Soma Tech Intl, Meritus Medical Solutions, CURAsstrategy / Curia Med and Hospital Shared Services (HSS) / TRIMED Healthcare. Broad incumbents are Olympus Corporation of the Americas and Stryker Sustainability Solutions. Gimmi GmbH is listed as an others.
Does Total Scope have an API?
No public API is recorded for Total Scope.
What industry is Total Scope in?
Total Scope's product category is Medical Device Repair Services. Its primary akta.pro industry code is HLAHADAB, Endoscopy Systems & Accessories (Scopes, Cameras, Light Sources, Insufflation), with a secondary code of HLAHADAA, Open & Minimally Invasive Surgical Instruments (Handheld, Laparoscopic, MIS). Its NAICS code is 339112 and its SIC code is 3841.