What voiio does

voiio GmbH is a Berlin-based B2B SaaS company, founded in August 2018 by Björn Wind (CEO), Kerstin Michels (COO), and Holger Klinger (CSO), that operates a holistic digital Employee Assistance Program (EAP) platform serving German-speaking corporate HR departments and their employees. The platform is structured around three product pillars—Gesundheit (Health), Familie (Family), and Arbeit (Work)—delivered through four formats: 1:1 consultation and expert matching (200+ psychologists and coaches), live events, small-group workshops, and an on-demand media library, totaling over 2,000 offerings across all life phases. Additional modules include corporate childcare, holiday childcare, elder care, diversity and inclusion, corporate health management, and structured certification programs (Mental Health First Aider and Pflegelotsen / Care Navigator). A real-time anonymized dashboard provides HR with usage analytics while preserving individual privacy.

Underlying technology consists of a web and mobile application (iOS and Android), a self-service employee portal at voiio.app, and integrations with HRIS platforms, anchored by a partnership with Personio announced in October 2025. The platform differentiates from traditional EAPs by claiming 60% member usage (versus less than 5% industry average) and 12x higher engagement, driven by self-selection of experts from 400+ specialized providers and a content catalog spanning all life situations.

Revenue is generated through subscription-based enterprise licensing priced per company and scope of services (Health, Family, Work modules), with no publicly disclosed pricing. The go-to-market is sales-led, combining direct enterprise field sales for larger accounts, a self-service channel for SMBs, HR partner/reseller referrals, and software integration channels (Personio). The company reports 350,000+ members across 400+ partner companies, a 4.9/5 Google rating from 425+ reviews, and serves the DACH market from its Berlin headquarters. voiio is privately held, GDPR-compliant, and has received two funding rounds from Ananda Impact Ventures (2019 and 2022).

Name

voiio

Legal name

voiio GmbH

Website

https://voiio.de

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

voiio is a Berlin-based B2B SaaS company that provides a holistic Employee Assistance Program platform combining mental health, family, and work-life support for corporate HR departments in the DACH region, serving 350,000+ members across 400+ client companies.

Ownership category

akta.pro rank

Product category

Employee Assistance Program (EAP) Software

NAICS

Offices of Mental Health Practitioners (except Physicians) (621330), Other Individual and Family Services (62419), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Wellbeing, Mental Health & Employee Assistance (EAP) (BPACAPAO)

akta.pro secondary industries

Workplace Mental Health & EAP-Integrated Teletherapy Platforms (HLALAEAK), Care Navigation, Advocacy & Benefits Guidance Platforms (HLALADAJ), Employee Assistance Programs (EAP) Management (HLAEAHAB)

Keywords

• Employee assistance program
• Corporate wellbeing platform
• Mental health benefits
• Work-life balance
• Employee benefits software

Headquarters

HQ city

Berlin

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. B2B SaaS Platform License: Companies purchase licenses to provide the voiio platform to their employees. Pricing is based on company size and scope of services. This is the primary revenue stream.
2. Employee Benefits Administration: Revenue generated from providing comprehensive employee benefit programs including mental health support, family services, and work-life balance solutions to enterprise clients.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels9 records

Core offering

voiio sells a B2B SaaS Employee Assistance Program (EAP) platform that gives employees of client companies 24/7 access to mental health consultations, family care services (childcare and elder care), and work-life balance coaching through a single integrated web and mobile application. The platform is structured around three configurable pillars—Health, Family, and Work—and delivers content via four formats: expert consultation and matching, live events, small group workshops, and an on-demand media library, aggregating 2,000+ curated offerings and 400+ self-selectable experts. Corporate clients purchase annual subscriptions sized to their workforce and selected module scope.

Product overview

voiio is a holistic employee wellbeing platform structured as a core EAP (Employee Assistance Program) with integrated modules. The main voiio EAP platform provides comprehensive 24/7 support across three pillars: Gesundheit (Health) for mental health, stress management, and wellness; Familie (Family) for childcare, elder care, and family services; and Arbeit (Work) for coaching, team culture, and leadership. The platform operates through four offering formats: Beratung & Vermittlung (consultation & placement with 200+ experts), Kleingruppenformate (small group workshops), Live-Events (daily interactive events), and Mediathek (on-demand content library). Additional specialized modules include Mental Health First Aider Training, Corporate Care Navigator (Pflegelotsen) Training, Corporate Childcare, Corporate Holiday Childcare, Corporate Health Management, Elder Care, and Diversity & Inclusion. The platform offers over 2,000 offerings across all modules, serves 350,000+ members from 400+ partner companies, and is accessible via web and app with an anonymous live dashboard for HR reporting.

Differentiator

Problem solved

Functional benefit

Products and services

• voiio EAP (Employee Assistance Program) Holistic employee assistance platform providing 24/7 access to psychologists, coaches, childcare services, elder care support, and team culture programs for employees of client companies. Built around three configurable pillars (Health, Family, Work) and delivered via consultation & matching, live events, small group workshops, and an on-demand media library aggregating 2,000+ offerings.
• Mental Health First Aider Training Online certification program that trains employees to recognize warning signs of mental distress, conduct safe first conversations, structure initial support, and guide colleagues to professional help. Originally priced at €299, the training is offered free to voiio member companies through the partnership.
• Pflegelotsen (Corporate Care Navigator) Training Online certification program qualifying employees as internal care navigation experts who help colleagues and family members with caregiving questions, applications, organization, and support services. Originally priced at €299, it is offered free to voiio member companies through the partnership.

Quantifiable outcome

• 60% usage rate (vs <5% industry average for traditional EAPs)
• +5 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• PersoniocoreTechnology or Integration · 16 October 2025Integration partnership allowing automatic connection between voiio and Personio HR management systems. Enables streamlined HR workflows and automated employee onboarding to voiio services.
• Mental Health First AidcoreStrategic or Co-development PartnerPartnership to provide free Mental Health First Aid training (valued at 299€) to voiio members. Training includes 6 modules covering mental health basics, conversation skills, crisis intervention, and professional referral. Participants receive official certification.
• Care Navigator Training ProviderscoreStrategic or Co-development PartnerPartnership to offer free Pflegelotsen (Care Navigator) training (valued at 299€) to voiio members. Training covers care consulting basics, legal frameworks, communication techniques, and practical care knowledge. Participants receive official certificate.

Scale indicators13 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• OpenUp: Amsterdam-headquartered mental health and wellbeing platform sold to employers across Europe. Directly competes with voiio in the employer-sponsored EAP category with similar online/offline expert matching, multilingual offerings, and B2B SaaS pricing.
• Modern Health: US-based global mental health benefits platform for employers offering therapy, coaching, and self-guided content. Highly comparable business model, target buyer (HR/benefits), and delivery mechanism (digital platform with expert network) to voiio.
• Spring Health: US-headquartered precision mental health benefits platform serving employers globally. Competes head-to-head with voiio on the employee benefits buyer, mental health delivery model, and outcome-driven EAP positioning.
• Lyra Health: US-based mental health benefits provider for employers combining in-person and virtual care. Closely comparable to voiio in employer-sponsored mental health delivery, expert matching, and outcome reporting.
• Oliva: London-based mental wellbeing platform for employers offering therapy, coaching, and manager training. Direct peer to voiio in the European employer-EAP market with similar B2B SaaS GTM and outcome reporting.

Regional players

• Mindgram: Warsaw-headquartered employee wellbeing platform operating across Central and Eastern Europe. Comparable to voiio in EAP-style service mix (mental health, fitness, coaching) but focused on CEE rather than DACH, limiting direct overlap.

Broad incumbents

• Headspace for Work: Global consumer mental wellness brand with a B2B arm selling mindfulness and therapy benefits to employers. Larger, more diversified competitor than voiio with a global content and expert footprint across enterprise accounts.
• Calm Business: Global meditation and sleep app with an enterprise channel (Calm Business) sold to HR buyers. Adjacent competitor in the workplace mental wellness category, though narrower in scope than voiio's holistic EAP offering.
• TELUS Health (LifeWorks): Canadian-headquartered global EAP and wellbeing provider serving multinational employers. Established incumbent offering comprehensive EAP services comparable to voiio's holistic platform, typically competing on enterprise RFPs for multi-country accounts.

Others

• Personio: Munich-based HRIS platform for SMBs and mid-market in Europe. Strategic integration partner to voiio and an indirect competitor if Personio expands its own wellbeing module, potentially disintermediating dedicated EAPs like voiio in shared accounts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/voiio

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about voiio