NovEx

What NovEx does

NovEx Supply Chain Management, Inc. is a privately held third-party logistics (3PL) provider founded in 2017 and headquartered in Salt Lake City, Utah. The company operates a bi-coastal fulfillment network spanning 250,000+ sq ft in Salt Lake City and 200,000+ sq ft in Memphis, Tennessee — over 450,000 sq ft of climate-controlled, modern warehouse capacity with advanced fire suppression and 24/7 monitoring. NovEx serves eCommerce brands (DTC, B2B, marketplace, omnichannel), B2B/wholesale businesses, Amazon FBA/FBM sellers, subscription box brands, and industry-specific clients across apparel, consumer electronics, nutritional supplements, beauty/cosmetics, and sports equipment. The company's positioning emphasizes a boutique, founder-led partnership model combined with enterprise-scale infrastructure, explicitly targeting brands outgrowing in-house fulfillment or seeking an alternative to larger, impersonal 3PLs.

The company's technology stack is built around a cloud-based Warehouse Management System (WMS) with barcode scanning at every pick-and-pack touchpoint, multi-point order verification, real-time inventory tracking (including lot numbers and expiration dates), and native API integrations with Shopify, WooCommerce, Amazon, eBay, NetSuite, and EDI systems. This infrastructure underpins a stated 99.8% order accuracy rate, integration setup reportedly completed in as little as 15 minutes for connected eCommerce platforms, and value-added capabilities including custom kitting and assembly, repackaging, lot/expiration control, temperature-controlled storage, returns management, and freight forwarding with cross-docking.

NovEx generates revenue through transaction-based 3PL fulfillment services — warehousing, receiving, pick and pack, and shipping — billed per-transaction with no order minimums and no fixed fees. Storage is charged per pallet or cubic foot on a recurring basis, and value-added services (kitting, packaging, returns, lot control, freight forwarding) are layered as add-ons. The go-to-market combines sales-led direct outreach, enterprise field sales with founder-led accountability, and channel-based acquisition via eCommerce platform integrations. The company employed 11-50 people and was ranked #1,662 on the 2025 Inc. 5000 list of America's fastest-growing private companies.

Name

NovEx

Legal name

NovEx Supply Chain Management, Inc.

Website

https://novexit.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

NovEx Supply Chain is a privately held 3PL with 450,000+ sq ft of bi-coastal warehouse capacity in Salt Lake City and Memphis. It serves DTC, B2B, and marketplace brands across apparel, supplements, electronics, and beauty verticals through platform API integrations.

Ownership category

akta.pro rank

Product category

Third-Party Logistics (3PL) and Fulfillment Services

NAICS

Freight Transportation Arrangement (48851)

SIC

Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Order Management, Pick/Pack & SLA Execution (Cartonization/Wave Picking) (TLAIADAD)

akta.pro secondary industries

Integrated 3PL Contract Logistics (Multi-Service) (TLAIAAAA), Third-Party Logistics (3PL) Fulfillment Providers (CRAFAMAA), Returns Processing & Refund-Oriented Returns (Inspection/Restock) (TLAIADAE)

Keywords

• Third-party logistics
• ECommerce fulfillment
• Warehousing services
• Order fulfillment
• B2B fulfillment

Headquarters

HQ city

Salt Lake City

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Third-Party Logistics (3PL) Fulfillment Services: NovEx generates revenue through 3PL fulfillment services including warehousing, order processing, picking, packing, and shipping. Pricing is based on storage volume, order volume, and service complexity. The company offers transparent pricing with no order minimums or fixed fees, charging on a per-transaction basis for fulfillment services.
2. Warehousing and Storage Services: Revenue from providing warehouse space for client inventory. Modern, secure, and climate-controlled facilities in Salt Lake City and Memphis. Storage fees are typically charged per pallet or cubic foot based on space utilized.
3. Value-Added Services: Additional revenue from pick and pack services, custom packaging and kitting, returns management, lot control, and freight forwarding. These services are charged as add-ons to base fulfillment fees.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels7 records

Core offering

NovEx is a third-party logistics (3PL) provider offering end-to-end fulfillment services including warehousing, inventory management, pick and pack, shipping, returns processing, kitting, and freight forwarding. The company serves eCommerce, B2B, and wholesale brands from bi-coastal fulfillment centers in Salt Lake City, UT and Memphis, TN, integrated with major eCommerce platforms via API.

Product overview

NovEx Supply Chain is a technology-enabled third-party logistics (3PL) provider offering a unified fulfillment platform with strategic bi-coastal warehouse locations in Salt Lake City, Utah and Memphis, Tennessee. The core offering centers on 3PL Logistics Services and Ecommerce Fulfillment Services, which provide end-to-end order fulfillment across B2C, B2B, and wholesale channels. These core services are augmented by platform integrations (Shopify, WooCommerce, Amazon, eBay, NetSuite, EDI) that enable real-time order syncing and inventory visibility. Add-on services include Pick and Pack Fulfillment, Custom Kitting & Assembly, Repacking Services, and Warehouse Inventory Management for operational optimization, plus Returns Management and Freight Forwarding for supply chain completeness. Industry-specific fulfillment verticals serve Apparel, Electronics, Nutritional Supplements, Beauty/Cosmetics, and Sports Equipment brands. The bi-coastal network (West Coast in Salt Lake City, East Coast in Memphis) enables 90%+ U.S. 2-day ground coverage and optimized shipping economics.

Differentiator

Problem solved

Functional benefit

Products and services

• 3PL Logistics Services End-to-end third-party logistics services covering inbound, storage, fulfillment, and returns processing for e-commerce, retail, and wholesale channels.
• eCommerce Fulfillment Services Order fulfillment services for direct-to-consumer brands selling online, including pick, pack, ship, and returns handling across multiple sales channels.
• B2B Order Fulfillment Services Bulk order fulfillment for business-to-business transactions including palletized inventory, freight shipping, EDI/ERP integrations, and routing guide compliance.
• Warehousing and Fulfillment Services Storage and inventory management services including real-time visibility, climate-controlled facilities, and organized putaway with barcode-based tracking.
• Returns Management Services Reverse logistics services including returns receiving, inspection, restocking, and customer notification to maintain satisfaction and inventory accuracy.
• Amazon Fulfillment Services FBA prep services, kitting, labeling, and FBM (Fulfillment by Merchant) support for Amazon sellers transitioning from or operating alongside FBA.
• eBay Fulfillment Services Order fulfillment integration for eBay sellers with real-time inventory sync and automated order routing.
• Shopify Fulfillment Services Native Shopify integration for automated order syncing, inventory management, and tracking updates for Shopify merchants.
• WooCommerce Fulfillment Services Fulfillment services for WooCommerce stores with direct API integration for order processing and inventory sync.
• Pick and Pack Fulfillment Services Selective order picking and packaging services with barcode scanning validation at every touchpoint to ensure accuracy and minimize errors.
• Custom Kitting and Assembly Services Assembly of multi-SKU bundles and subscription boxes with quality control to enhance unboxing experience and streamline fulfillment.
• Repacking and Repackaging Services Re-labeling, re-boxing, and product reconfiguration services for compliance or rebranding requirements.
• Warehouse Inventory Management and Control Services Real-time inventory tracking, low-stock alerts, SKU-level control, and performance analytics to prevent stockouts and overages.
• Lot Control Services Lot tracking and expiration date management for regulated products including nutritional supplements, beauty, and electronics requiring traceability.
• Freight Forwarding and Cross-Docking Inbound logistics optimization with cross-docking capabilities to reduce transit time and handling costs in the supply chain.
• Apparel Fulfillment Services Specialized fulfillment for fashion and apparel brands including wholesale channel support, returns handling, and branded packaging.
• Electronics Fulfillment Services Fulfillment for consumer electronics and technology products including serial number tracking and temperature-controlled storage options.
• Nutritional Supplements Fulfillment Compliant fulfillment for supplements and regulated wellness products with lot control, expiration tracking, and quality control protocols.
• Beauty and Cosmetics Fulfillment Services Fulfillment for personal care, beauty, and hygiene brands with compliance workflows and customer experience-focused packaging.
• Sports Equipment Fulfillment Fulfillment for sports equipment and active lifestyle products with specialized handling and oversized item capabilities.

Quantifiable outcome

• 99.8% order accuracy rate - reducing costly returns and customer complaints
• +4 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature5 records

Partnerships

Five partnerships are on record, tiered core.

• ShopifycoreTechnology or IntegrationAPI integration partner enabling seamless order synchronization, inventory management, and shipping tracking for Shopify merchants. Allows merchants to connect stores and start shipping within 15 minutes.
• WooCommercecoreTechnology or IntegrationIntegration partner for WooCommerce stores, providing real-time sync of orders, inventory, and tracking data with fulfillment operations.
• AmazoncoreTechnology or IntegrationIntegration enabling FBM (Fulfilled by Merchant) operations alongside FBA. Supports order synchronization, inventory management, and shipping for Amazon sellers transitioning to or supplementing FBA.
• eBaycoreTechnology or IntegrationIntegration partner providing real-time order and inventory sync for eBay sellers, enabling multi-channel fulfillment from the same inventory pool.
• NetSuitecoreTechnology or IntegrationERP integration providing seamless visibility and automation across NovEx fulfillment operations and client business systems.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• ShipBob: Tech-enabled eCommerce 3PL with a multi-location U.S. fulfillment network and native Shopify, WooCommerce, Amazon, eBay integrations. The closest direct competitor to NovEx in target customer (scaling DTC brands), service mix (pick/pack, returns, B2B), and go-to-market motion.
• ShipMonk: Multi-channel eCommerce 3PL offering warehousing, pick-and-pack, returns, and integrations with Shopify, Amazon, eBay, and Walmart. Highly analogous operating model to NovEx, including pay-as-you-go pricing and SMB-to-enterprise brand focus.
• Quiet Logistics: Tech-forward eCommerce 3PL using warehouse robotics (Locus robots) for pick accuracy and throughput at U.S. distribution centers. Comparable operating model to NovEx with stronger automation differentiation and similar DTC brand customers.
• Radial: Omnichannel fulfillment provider (formerly eBay Enterprise) with U.S. fulfillment centers serving DTC and B2B brands. Directly comparable to NovEx on bi-coastal reach, B2C + B2B fulfillment, and enterprise brand focus.
• Rakuten Super Logistics: U.S.-based eCommerce 3PL (owned by Rakuten) offering nationwide fulfillment, returns, and marketplace integrations to DTC and Amazon brands. Comparable geographic coverage and service mix to NovEx.
• Saddle Creek Logistics Services: Contract logistics provider with multi-site U.S. warehousing, fulfillment, and transportation services for B2C and B2B customers. Comparable to NovEx on omnichannel fulfillment scope and mid-market/enterprise customer focus.
• Red Stag Fulfillment: Specialized eCommerce 3PL focused on large/bulky/fragile goods with high accuracy SLAs and bi-coastal U.S. warehouses. Comparable to NovEx's emphasis on operational accuracy and bi-coastal distribution for scaling brand clients.

Broad incumbents

• Shopify Fulfillment Network: Shopify's owned/operated fulfillment network (built around Deliverr and 6 River Systems) that competes directly for Shopify merchants — NovEx's primary integration channel. Represents both the largest distribution channel and the most threatening walled-garden competitor.
• Amazon FBA / Multi-Channel Fulfillment: Amazon's owned fulfillment network serving both Amazon-native and multi-channel merchants. Massive scale and aggressive pricing make it the dominant incumbent in the exact space NovEx operates; also a partner via NovEx's FBA prep/FBM services.
• FedEx Fulfillment: FedEx's warehousing and fulfillment arm leveraging the FedEx Ground/Express network for 2-day parcel economics. A broader incumbent than NovEx but directly competing on the same ecommerce brand fulfillment service lines.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/NovExSupplyChain
• LinkedInlinkedin.com/company/novex-supply-chain
• Instagraminstagram.com/novexsupplychain

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NovEx