AtHoc
AtHoc (operating as BlackBerry AtHoc) is a FedRAMP High-authorized critical event management and mass notification platform serving government agencies, public safety organizations, and critical infrastructure operators with secure alerting, situational awareness, and coordinated response capabilities.
- Company typePrivate
- Founded1999
- HeadquartersSan Mateo, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What AtHoc does
AtHoc, founded in 1999 and headquartered in San Mateo, California, is a critical event management (CEM) and mass notification platform now operating as BlackBerry AtHoc following BlackBerry's acquisition. The platform enables government agencies, public safety organizations, and critical infrastructure operators to coordinate response during emergencies through real-time alerting, personnel accountability, situational awareness, and incident management workflows. Core capabilities include geo- and attribute-based targeting, automated detection-to-recovery workflows, a Command Center unified workspace (launched March 2026), and a mobile application supporting two-way field participation. The platform is engineered for mission-scale resilience, maintaining performance and message delivery under high load and infrastructure strain.
Technically, AtHoc is delivered as a FedRAMP Class D (High) authorized cloud platform, with recertification completed in May 2026, making it suitable for U.S. federal agencies and other regulated government buyers. It operates as a subscription-based SaaS within BlackBerry's Secure Communications segment, which generated $72.5M in Q4 fiscal 2026 revenue and exceeded guidance by 12%. Sales is conducted through direct enterprise field motion with consultative demos; pricing is quote-based and annual, tailored to organization size, user count, and feature requirements. Primary customer segments are federal/state/local government and public safety, plus critical infrastructure operators, where compliance, security certification, and inter-agency coordination are decisive buying criteria.
AtHoc was founded as an independent company, raised approximately $25.3M across six venture rounds between 1999 and 2012 from investors including Greylock, Intel Capital, i-Hatch Ventures, and Weston Presidio Capital, and acquired Alerting Solutions in January 2013. It was acquired by BlackBerry in 2019 and integrated into the Secure Communications business, where it contributes alongside secure messaging and other communication capabilities. The WEA (Wireless Emergency Alerting) platforms market in which AtHoc competes is projected to grow from $2.34B in 2024 to $5.29B by 2033, driven by digital transformation and regulatory mandates, providing a structurally expanding addressable market.
AtHoc firmographics
Firmographics- Name
- AtHoc
- Legal name
- BlackBerry Limited
- Website
- https://athoc.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- AtHoc (operating as BlackBerry AtHoc) is a FedRAMP High-authorized critical event management and mass notification platform serving government agencies, public safety organizations, and critical infrastructure operators with secure alerting, situational awareness, and coordinated response capabilities.
- Ownership category
- akta.pro rank
AtHoc industry classification
Industry- Product category
- Critical Event Management Software
- NAICS
- Security Systems Services (56162), Security Systems Services (except Locksmiths) (561621), All Other Telecommunications (517810)
- SIC
- Communications Services, Nec (4899), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Crisis Management & Communications Support (Mass Notification) (BPABANAF)
- akta.pro secondary industries
- Emergency Communications, Alerting & Public Warning Systems (HLAJAGAF), Emergency Communications & Dispatch (911/112/999, PSAP) (BPAIAGAD), Security, Safety & Fire/Life Safety Management (BPABAAAE)
Keywords
Where AtHoc is headquartered
LocationHeadquarters
- HQ city
- San Mateo
- HQ country
- United States
- HQ region
- North America
Markets served
AtHoc business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Critical Event Management Platform Subscription: BlackBerry AtHoc operates as a subscription-based SaaS platform providing critical event management and emergency notification services to government and enterprise customers. The platform is offered as part of BlackBerry Secure Communications segment.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise and Government Plans |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
AtHoc product offering
Product offeringCore offering
BlackBerry AtHoc is a FedRAMP Class D (High) authorized critical event management platform that delivers emergency mass notification, incident response coordination, and real-time situational awareness to government agencies, public safety organizations, critical infrastructure operators, and large enterprises. It combines multi-channel geo- and attribute-based alerting, automated detection-to-recovery workflows, a unified Command Center workspace, and a two-way mobile application to convert fragmented operational signals into coordinated action during high-pressure events.
Product overview
BlackBerry AtHoc is a unified critical event management platform that combines secure emergency notification with incident response capabilities. The core BlackBerry AtHoc platform serves as the central system, supported by the Command Center module which provides a unified workspace for coordinated operations, and the Mobile Application which extends capabilities to field personnel. Together, these products enable mission-critical organizations to respond with clarity and control through consistent operational structures that turn fragmented signals into coordinated action.
Differentiator
Problem solved
Functional benefit
Brands
- BlackBerry AtHoc Command Center: A unified workspace for coordinated operations providing real-time awareness and situational response capabilities.
Products and services
- BlackBerry AtHoc A FedRAMP Class D (High) authorized critical event management platform providing resilient multi-channel emergency notification, real-time situational awareness, automated detection-to-recovery workflows, and coordinated response for government agencies, public safety organizations, critical infrastructure operators, and large enterprises.
- BlackBerry AtHoc Command Center A unified workspace module that consolidates alerts, personnel status, field reports, maps, geofences, and connected systems into a single shared operational view, enabling mission-critical organizations to coordinate response with real-time awareness.
- BlackBerry AtHoc Mobile Application A mobile application that enables two-way participation, structured reporting, and dependable performance in constrained environments, allowing field personnel to remain active contributors to incident response as situations evolve.
Quantifiable outcome
- 98% of organizations call Critical Event Management essential to resilience
- +2 more outcomes
Companies that use AtHoc
Customer profileSegments2 records
Ideal customer profiles2 records
AtHoc technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
AtHoc partnerships and signals
Strategic signalScale indicators4 records
Recent moves6 records
Expansion highlights5 records
AtHoc competitors and assessment
Company assessmentBroad incumbents
- Motorola Solutions (CommandCentral): Motorola Solutions offers CommandCentral and other public safety and critical communication suites that overlap with AtHoc's mission-critical communications positioning for government and public safety customers, as part of a much broader portfolio.
- Crisis24 (GardaWorld): Crisis24, a GardaWorld company, provides integrated critical event management, intelligence, and response services that compete with AtHoc's platform at the higher end of enterprise and government critical communications.
Emerging players
- Regroup Mass Notification: Regroup Mass Notification offers a cloud-based mass notification platform to education, government, and commercial customers, providing overlapping critical communication and alerting capabilities with AtHoc in a more focused deployment model.
- AlertMedia: AlertMedia is a fast-growing mass notification and emergency communication provider serving commercial and mid-market enterprise customers, representing a more modern SaaS competitor to AtHoc in the broader critical communications market.
- xMatters (Everbridge): xMatters, now part of Everbridge, provides incident response and operational alerting integrated with DevOps and IT operations toolchains, representing an adjacent critical communications capability that competes for IT and operational incident response budgets alongside AtHoc.
Direct peers
- Singlewire Software: Singlewire Software delivers mass notification and emergency communication solutions focused on higher education, healthcare, and corporate environments, competing head-to-head with AtHoc in facility and campus alerting use cases.
- Everbridge: Everbridge is the most direct competitor to BlackBerry AtHoc, offering a critical event management and mass notification platform serving government, healthcare, and enterprise customers with similar emergency alerting, situational awareness, and incident management capabilities.
- Send Word Now (OnSolve): Send Word Now, now part of OnSolve, delivers mass notification and emergency communication services to government and enterprise customers with capabilities directly comparable to AtHoc's alerting and accountability workflows.
- Rave Mobile Safety (Motorola Solutions): Rave Mobile Safety, acquired by Motorola Solutions, offers mass notification and emergency communication platforms to higher education, government, and enterprise customers — directly comparable to AtHoc's mass notification and crisis communication capabilities.
- OnSolve: OnSolve provides mass notification, critical event management, and emergency communication solutions to government and commercial organizations, overlapping directly with AtHoc's core product offering and target customer base.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
AtHoc social profiles
Digital presenceAtHoc compliance and trust
Trust signalCompliance1 record
AtHoc financial estimates
Financial estimateRevenue estimate
Valuation estimate
AtHoc leadership team
Management profileNumber of profiles
Profiles7 records
AtHoc funding detail
Funding detailFunding overview
Funding rounds6 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
AtHoc M&A and investment
M&A and investmentM&A1 record
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about AtHoc
What does AtHoc do?
BlackBerry AtHoc is a FedRAMP Class D (High) authorized critical event management platform that delivers emergency mass notification, incident response coordination, and real-time situational awareness to government agencies, public safety organizations, critical infrastructure operators, and large enterprises. It combines multi-channel geo- and attribute-based alerting, automated detection-to-recovery workflows, a unified Command Center workspace, and a two-way mobile application to convert fragmented operational signals into coordinated action during high-pressure events.
Is AtHoc a public or private company?
AtHoc is a private company. It is classified as corporate owned and is currently operating.
When was AtHoc founded?
AtHoc was founded in 1999. It employs 101 to 250 people.
Where is AtHoc based?
AtHoc is headquartered in San Mateo, United States, in the North America region.
How does AtHoc make money?
One revenue line is on record: critical Event Management Platform Subscription.
Who are AtHoc's main competitors?
Broad incumbents on record are Motorola Solutions (CommandCentral) and Crisis24 (GardaWorld). Emerging players are Regroup Mass Notification, AlertMedia and xMatters (Everbridge). Direct peers are Singlewire Software, Everbridge, Send Word Now (OnSolve), Rave Mobile Safety (Motorola Solutions) and OnSolve.
Does AtHoc have an API?
No public API is recorded for AtHoc.
What industry is AtHoc in?
AtHoc's product category is Critical Event Management Software. Its primary akta.pro industry code is BPABANAF, Crisis Management & Communications Support (Mass Notification), with a secondary code of HLAJAGAF, Emergency Communications, Alerting & Public Warning Systems. Its NAICS code is 56162 and its SIC code is 4899.