eCaring Home Care Software

What eCaring Home Care Software does

eCaring Home Care Software is a cloud-based SaaS platform purpose-built for non-medical and Medicaid home care agencies in the United States. The company, organized as eC Acquisitions Holdings, LLC and headquartered in Woburn, Massachusetts, delivers an integrated all-in-one system spanning scheduling, Electronic Visit Verification (EVV), billing, payroll, client and staff management, communications, payor management, and reporting. The platform serves agencies ranging from small family-run providers to enterprise multi-location operators across 17 states, with use cases covering personal care, Medicaid waiver programs, VA care, and private pay services.

The underlying technology is a HIPAA-compliant, AWS-hosted architecture with elastic scaling, multi-level redundancy, encryption in transit and at rest, native iOS and Android caregiver apps with offline mode and GPS-verified clock-ins, and an ecosystem of pre-built integrations with payroll and accounting platforms (ADP, QuickBooks, Paychex, Paylocity, MP Payroll/MassPay, Payro, Payright) and communications (RingCentral, Lobbie). Differentiated features include the Smart Scheduling Engine (data-driven caregiver-client compatibility scoring), Auto Shift Verification with configurable compliance rules, the Care Circle communication hub, and an Advanced Analytics module with predictive and prescriptive capabilities. The platform was materially expanded through the June 2021 acquisition of Home Care IT, which broadened the customer base and feature set.

eCaring operates a subscription-based revenue model with publicly disclosed pricing starting at $150 per month, scaled by the number of active clients per agency. Go-to-market combines a direct enterprise field sales motion with personalized demos for larger agencies and self-service onboarding accessible to smaller providers, supported by content marketing, industry conference presence (IHHC, AHCC, IAHHC, and regional trade shows), and peer-review visibility (4.9-star ratings on G2, Capterra, Software Advice, GetApp; G2 High Performer designation). The company is privately held with no disclosed institutional capital since a 2014 funding round led by Ascent Biomedical Ventures.

Name

eCaring Home Care Software

Legal name

eC Acquisitions Holdings, LLC

Website

https://ecaring.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

eCaring Home Care Software is a cloud-based SaaS platform that provides integrated scheduling, EVV, billing, payroll, and reporting for non-medical and Medicaid home care agencies across 17 U.S. states.

Ownership category

akta.pro rank

Product category

Home Care Agency Management Software

NAICS

Services for the Elderly and Persons with Disabilities (624120), Payroll Services (541214)

SIC

Services-Home Health Care Services (8082), Services-Prepackaged Software (7372)

akta.pro primary industry

Self-Directed/Consumer-Directed Caregiver Enrollment & Payroll Support (HSABAMAI)

akta.pro secondary industry

Childcare & Eldercare Caregiving Platforms (BPAMAHAJ)

Keywords

• Home care software
• Home care management
• EVV compliance software
• Caregiver scheduling software
• Home health billing

Headquarters

HQ city

Boston

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription: Monthly subscription-based pricing model for home care agency management platform. Pricing starts as low as $150 per month, determined by the number of active clients per month. The scalable model supports both new agencies and large-scale operations with multiple locations.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

eCaring provides a cloud-based, all-in-one SaaS platform for non-medical and Medicaid home care agencies that unifies caregiver scheduling, Electronic Visit Verification (EVV), billing, payroll, client and staff management, payor management, communications, and reporting under a single login with companion iOS and Android mobile apps. The platform is purpose-built for home care, incorporates AI-driven caregiver-client matching and automated visit verification, and is sold on a monthly subscription scaled by number of active clients.

Product overview

eCaring Home Care Software is a cloud-based all-in-one platform for home care agencies offering both skilled and non-skilled care services. The core platform encompasses scheduling (Smart Scheduling), electronic visit verification (EVV), billing, payroll, client management (Client Hub), staff management, payor management, communications (Communications Hub), reporting, and advanced analytics. Key modules include Care Circle for care coordination, Auto Shift Verification for automated visit validation, Recruiting and Staff Onboarding for hiring workflows, and Compliance Management. The platform is accessible via web dashboard and native mobile apps for iOS and Android. The company expanded its offerings through the acquisition of Home Care IT in 2021, integrating their features to serve agencies across 17 states.

Differentiator

Problem solved

Functional benefit

Products and services

• eCaring Home Care Agency Software A cloud-based, all-in-one home care management platform for non-medical and Medicaid home care agencies that unifies caregiver scheduling, Electronic Visit Verification (EVV), billing, payroll, client and staff management, payor management, communications, and reporting with a single login for both caregivers and administrators, including companion iOS and Android mobile apps.

Quantifiable outcome

• Reduced missed visits and no-shows through automated reminders and shift verification
• +6 more outcomes

Named customers9 records

Segments3 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability5 records

Feature7 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• ADPcoreTechnology or IntegrationPayroll integration partner enabling seamless export of payroll data from eCaring to ADP for processing. Clean, easy-to-use payroll export files ready to upload without custom development or reformatting.
• QuickBookscoreTechnology or IntegrationAccounting system integration through QuickBooks for billing and financial management. Enables agencies to sync financial data between eCaring's billing platform and QuickBooks accounting.
• PaychexcoreTechnology or IntegrationPayroll integration partner providing seamless export capabilities for payroll processing. Supports clean export files ready for immediate upload and processing.
• PaylocitycoreTechnology or IntegrationHR and payroll technology integration partner. Enables agencies to export payroll data and integrate human resources functions with eCaring's platform.
• MP Payroll Services (MassPay)coreTechnology or IntegrationDeep integration with MP Payroll Services of Beverly, MA providing synchronized and automated payroll processing. When hiring and onboarding new staff, all secure information and documents needed by MassPay automatically flow to the MassPay account, reducing manual effort and error risk. Includes HR, time and attendance, benefits administration, hiring, and training/LMS services.
• Association of Home Health Care of North CarolinaminorOthersProud supporter of the Association of Home Health Care of North Carolina (ahhcnc.org), a state home care industry association.
• Greater AIDS Certified ProfessionalsminorOthersProud supporter of Greater AIDS Certified Professionals (gaccp.org), an industry organization.
• Florida Home Care AssociationminorOthersProud supporter of the Florida Home Care Association (homecarefla.org), the state home care association for Florida.
• Think Home CareminorOthersProud supporter of Think Home Care (thinkhomecare.org), a home care industry association.
• Home Care Association of AmericaminorOthersProud supporter of the Home Care Association of America (hcaoa.org), a national home care industry association.
• Home Care CouncilminorOthersProud supporter of the Home Care Council (hcacouncil.org), a home care industry association.
• Illinois Home CareminorOthersProud supporter of Illinois Home Care (ilhomecare.org), the state home care association for Illinois.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Brightree (WellSky): Brightree, part of WellSky, provides home health, hospice, and HME software with billing and clinical documentation, competing with eCaring at agencies that operate both skilled and non-skilled lines of service.
• MatrixCare (ResMed): MatrixCare, owned by ResMed, offers post-acute care software spanning home health, hospice, palliative, and senior living, providing broader workflows that overlap eCaring's scheduling and EVV capabilities within a larger post-acute portfolio.

Direct peers

• Homecare Homebase: Homecare Homebase is a widely deployed home health and hospice EMR with scheduling, point-of-care documentation, and billing, competing with eCaring for multi-state home care and hospice providers.
• Axxess: Axxess provides home health, hospice, and home care software with scheduling, EVV compliance, billing, and clinical documentation, competing with eCaring in the home care segment while also serving adjacent skilled and hospice markets.
• AlayaCare: AlayaCare is a cloud-based home care software platform offering scheduling, visit verification, billing, and client/worker management, directly competing with eCaring for home care agencies serving Medicaid and private-pay clients.
• Carecenta: Carecenta is a home care agency management platform offering scheduling, EVV, billing, and payroll targeting Medicaid and private duty home care agencies, closely aligned with eCaring's customer segment and feature set.
• KanTime: KanTime provides EMR and agency management software for home health, hospice, and home care with EVV and integrated billing, overlapping eCaring's core workflows while extending into adjacent clinical service lines.
• Generations Homecare System: Generations Homecare System is a long-standing home care software vendor focused on private pay and Medicaid home care agencies, with scheduling, billing, and EVV capabilities directly comparable to eCaring's offering.
• WellSky (formerly ClearCare): WellSky Personal Care (the rebranded ClearCare) is the most direct competitor to eCaring, offering an end-to-end home care agency management platform with scheduling, EVV, billing, and payroll for non-medical and Medicaid home care agencies of all sizes.

Emerging players

• CareVoyant: CareVoyant provides integrated software for home health, home care, and hospice agencies with scheduling, clinical documentation, and billing, partially overlapping eCaring's home care workflows while also serving skilled and hospice markets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ecaring
• Facebookfacebook.com/ecaring
• LinkedInlinkedin.com/company/ecaring

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about eCaring Home Care Software