What Carecenta does

Carecenta, Inc. is a privately held, Brooklyn-based SaaS company founded in May 2013 that sells enterprise health care management software to the US long-term care ecosystem. The core platform unifies scheduling, electronic visit verification (EVV), authorizations, electronic billing and claims, payroll, compliance, reporting, patient portals, and (as of May 2026) embedded payments within a single cloud-based system that supports office web users, mobile field users, and a patient-facing portal. Its technology architecture includes cloud-hosted dedicated servers, IVR telephony for EVV, and integrations with all state-designated EVV aggregators (Sandata, HHAeXchange, Tellus, Optum, CareBridge) and major clearinghouses (Ability, TriZetto, ClaimMD, RelayHealth), supporting 700+ payer and billing workflows and 150+ real-time reports.

Carecenta monetizes through tiered monthly SaaS subscriptions (Startup+ at $99/month, Professional at $399/month, and custom-priced Enterprise contracts tied to census, modules, and locations), augmented by a transaction-fee revenue stream from Carecenta Payments and professional services for onboarding and configuration. Go-to-market is hybrid: SMB-tier self-serve online signup coexists with consultative enterprise sales, and the company sells through software marketplaces (Capterra, Software Advice, GetApp) and direct demo funnels. The company serves nine vertical segments under the Carecenta umbrella, including home care agencies (primary), adult day care (Daycenta), infusion/specialty pharmacy (Pharmacenta), nursing/infusion agencies (Nursing Cloud), hospice (Hospcenta), assisted living (Alcenta), skilled nursing (Nurcenta), payers/MCOs (Incenta), and government oversight (Centa Monitor).

The firm is founder-led by CEO Peter Zestyrev, appears bootstrapped with no disclosed outside funding, and operates with 11–50 employees. Recent strategic emphasis has been on ecosystem expansion — both horizontally through additional sub-brand verticals and integrations, and vertically through new product layers including embedded payments and an AI Business Assistant announced in May 2026. The company has earned consecutive 2025 and 2026 marketplace awards (Capterra Best Ease of Use, Capterra Shortlist, Software Advice Front Runners, Software Advice Most Recommended, GetApp Category Leader) and maintains a 4.5-star average review rating.

Name

Carecenta

Legal name

Carecenta, Inc.

Website

https://carecenta.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Carecenta is a US-based, founder-owned SaaS company that provides an all-in-one cloud platform for long-term care providers, unifying scheduling, EVV, billing, payroll, compliance, reporting, and embedded payments for home care, hospice, assisted living, and related agencies.

Ownership category

akta.pro rank

Product category

Healthcare Management Software (Long-Term Care)

NAICS

Services for the Elderly and Persons with Disabilities (624120), Home Health Care Services (62161)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Home Health Care Services (8082)

akta.pro primary industry

Care Management & Care Coordination (Home & Community-Based) (HLAFAEAL)

akta.pro secondary industry

Primary Care & General Medicine Virtual Care (Employer-Sponsored) (HLALADAA)

Keywords

• Home care software
• Electronic visit verification
• Healthcare billing software
• Long-term care management
• EVV compliance software

Headquarters

HQ city

Brooklyn

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Platform Subscription: Monthly subscription fees based on agency tier (Startup+, Professional, Enterprise) and active patient census. Pricing scales with agency size and module requirements. Includes core operational tools: scheduling, EVV, billing, payroll, reporting, training, and live support.
2. Carecenta Payments (Embedded Payments): Payment processing fees for patient portal payments. Startup+ includes $39/month for up to 100 transactions; Professional includes $199/month with unlimited transactions; Enterprise includes volume pricing and advanced reconciliation options.
3. Implementation and Onboarding Services: Setup and onboarding services included in packages. Enterprise custom proposals may include additional configuration and implementation support.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Carecenta provides an enterprise healthcare management SaaS platform for long-term care providers, connecting scheduling, electronic visit verification (EVV), authorizations, electronic billing, payroll, compliance, reporting, patient portals, and embedded payments from a single unified system. The company also offers vertical-specific sub-brands (Daycenta, Pharmacenta, Nursing Cloud, Hospcenta, Alcenta, Nurcenta, Incenta, Centa Monitor) and recently launched Carecenta Payments and an AI Business Assistant.

Product overview

Carecenta is an enterprise health care management software company offering a unified platform-plus-modules architecture for the long-term care ecosystem. The core Carecenta platform connects scheduling, EVV, authorizations, billing, payroll, compliance, reporting, patient portals, and embedded payments. Vertical-specific sub-brands include Daycenta (adult day care), Pharmacenta (infusion specialty pharmacy), Nursing Cloud (nursing and infusion agencies), Hospcenta (hospice), Alcenta (assisted living), Nurcenta (nursing homes), Incenta (insurance/payer oversight), and Centa Monitor (government oversight). The platform is complemented by add-on modules including Carecenta Payments (embedded payments launched May 2026) and the AI Business Assistant (AI workflow layer announced May 2026). All products share a common data architecture and connect through unified billing, HR, scheduling, and reporting workflows.

Differentiator

Problem solved

Functional benefit

Brands

• Daycenta: Adult day care management software solution
• Pharmacenta
• Nursing Cloud
• Hospcenta
• Alcenta
• Nurcenta
• Incenta
• Centa Monitor

Products and services

• Carecenta (Core Platform) Enterprise healthcare management SaaS platform connecting scheduling, EVV, authorizations, electronic billing, payroll, compliance, reporting, patient portals, and embedded payments from one unified system, designed for U.S. long-term care providers.
• Carecenta Payments Embedded payment solution enabling payment links, card payments, debit card payments, and bank ACH collection through the patient portal, connecting payments to billing records, invoice activity, and reconciliation to shorten accounts receivable cycles.
• AI Business Assistant AI-powered intelligent workflow layer that helps case coordinators, administrators, HR teams, billers, and owners identify next steps, surface missing information, suggest caregiver matches, guide staff through complex processes, and reduce manual searching across multiple screens while keeping human approval in place.
• Daycenta Adult day care management software solution providing attendance tracking, care plans, transportation-style schedules, documents, billing, compliance, and reporting for social and medical model adult day care centers.
• Pharmacenta Infusion specialty pharmacy management software supporting orders, patient intake, nursing visits, clinical notes, verification, billing, documentation, and reporting for infusion and specialty pharmacy operations.
• Nursing Cloud Nursing and infusion agency management software providing skilled nursing scheduling, visit notes, credentials, EVV, compliance, payroll, billing, and case coordination for nursing and infusion agencies.
• Hospcenta Hospice management software supporting care coordination, visits, documents, service tasks, family communication, reporting, and billing workflows for hospice operations.
• Alcenta Assisted living management software providing resident profiles, ADL/service tracking, documents, staff tasks, compliance, billing, and management reports for assisted living facilities.
• Nurcenta Nursing home/skilled nursing management software supporting resident operations, service documentation, compliance visibility, billing support, and operational reporting.
• Incenta Insurance and payer oversight management software supporting authorizations, oversight, service transparency, provider reporting, audits, and payer workflow visibility for insurance companies and MCOs.
• Centa Monitor Government oversight software solution providing statewide monitoring, EVV visibility, compliance reporting, provider oversight, and program accountability for government agencies.

Quantifiable outcome

• Automated reconciliation processing with 835 files connected directly to invoices, payments, adjustments, and A/R tracking
• +3 more outcomes

Named customers5 records

Segments9 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability4 records

Feature10 records

Partnerships

Nine partnerships are on record, tiered core.

• SandatacoreTechnology or IntegrationEVV aggregator integration supporting state-mandated Electronic Visit Verification requirements. Carecenta connects to Sandata's EVV aggregation services for agencies required to report visit data to state systems.
• HHAeXchangecoreTechnology or IntegrationEVV aggregator integration providing visit verification and compliance data exchange for home care agencies operating in states where HHAeXchange is the designated EVV aggregator.
• TelluscoreTechnology or IntegrationEVV aggregator integration supporting state compliance requirements for electronic visit verification. Tellus provides telephony and GPS-based visit verification integrated into Carecenta's workflows.
• OptumcoreTechnology or IntegrationEVV aggregator integration for states where Optum serves as the designated EVV aggregator. Supports compliant visit verification and data transmission.
• CareBridgecoreTechnology or IntegrationEVV aggregator integration for state-mandated EVV compliance. CareBridge provides visit verification services integrated into Carecenta's scheduling and billing workflows.
• RelayHealthcoreTechnology or IntegrationClearinghouse integration for electronic claim submission and 835 remittance processing. RelayHealth enables Carecenta to connect billing workflows with payer networks for claim transmission and payment reconciliation.
• AbilitycoreTechnology or IntegrationClearinghouse integration for claim submission and remittance processing. Ability Network connectivity enables Carecenta agencies to submit claims and receive electronic remittance data.
• TriZettocoreTechnology or IntegrationClearinghouse integration providing connectivity to payer networks for claims processing. TriZetto enables Carecenta to support electronic billing workflows across multiple payers.
• ClaimMDcoreTechnology or IntegrationClearinghouse integration for claim submission. ClaimMD provides additional clearinghouse connectivity for Carecenta's billing workflows and payer submissions.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• HHAeXchange: Provider of home care agency management and EVV platform serving Medicaid waiver programs and state aggregator contracts. Directly competes with Carecenta for the same home care agency buyers with overlapping scheduling, billing, and EVV workflows.
• AxisCare: Home care agency management software with scheduling, billing, EVV, and caregiver mobile app. Closely comparable to Carecenta's core home care offering and similar SMB-to-mid-market go-to-market.
• Alora Plus: Home health software platform with scheduling, OASIS, billing, and EVV for skilled and non-skilled home care agencies. Comparable product breadth and target buyer to Carecenta's home health/care segment.
• ClearCare (WellSky Personal Care): Personal care and home care agency software owned by WellSky. Competes head-to-head with Carecenta for home care agencies and adds scale advantage through the broader WellSky post-acute suite.

Broad incumbents

• WellSky: Large post-acute and home health software platform (incorporating Kinnser, Brightree, ClearCare). Competes with Carecenta through broader enterprise EHR/HHR bundling, though less focused on Carecenta's SMB home care niche.
• MatrixCare: ResMed-owned long-term and post-acute care software covering skilled nursing, home health, hospice, and senior living. Overlaps with Carecenta's Nurcenta, Hospcenta, and Alcenta sub-brands at the enterprise tier.
• Brightree (WellSky): Home health and hospice EHR now part of WellSky. Competes with Carecenta in hospice and home health segments with broader enterprise capabilities and a much larger installed base.
• PointClickCare: Leading EHR platform for skilled nursing, senior living, and home health. Indirect overlap with Carecenta's Nurcenta and Alcenta sub-brands and increasing competition in the home and community-based segment.
• Netsmart: Post-acute and behavioral health EHR serving home health, hospice, and skilled nursing. Competes with Carecenta at the enterprise end of the home health/hospice market.

Emerging players

• CareSmartz360: Cloud-based home care agency management platform with scheduling, billing, EVV, and CRM. Comparable feature set to Carecenta at similar SMB/mid-market price points, representing direct competitive pressure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/carecenta
• Facebookfacebook.com/carecenta
• LinkedInlinkedin.com/company/carecenta

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Carecenta