MonkeyMedia Software
- Company typePrivate
- Founded1998
- HeadquartersVancouver, Canada
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
MonkeyMedia Software firmographics
Firmographics- Name
- MonkeyMedia Software
- Legal name
- MonkeyMedia Software
- Website
- https://monkeymediasoftware.com
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
MonkeyMedia Software industry classification
Industry- Product category
- Restaurant Catering Management Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Corporate/Office Catering & Group Ordering Platforms (CRAFAFAJ)
- akta.pro secondary industry
- Software/SaaS Subscriptions (Consumer & Prosumer) (CRAFAIAB)
Keywords
Where MonkeyMedia Software is headquartered
LocationHeadquarters
- HQ city
- Vancouver
- HQ country
- Canada
- HQ region
- North America
Markets served
MonkeyMedia Software business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Platform Subscription/SaaS: The company operates as a B2B SaaS platform for restaurant catering management. Based on the enterprise sales motion, pricing structure likely includes subscription fees based on restaurant locations or order volume. The platform powers $6B in revenue generated through 28M orders processed, suggesting a take-rate or transaction-fee component alongside potential subscription tiers.
- Transaction/Order Processing: Platform processes orders and manages payments, likely generating revenue through transaction fees or take-rate on orders processed through the system.
Go-to-market motion3 records
Distribution channels2 records
Marketing channels4 records
MonkeyMedia Software product offering
Product offeringCore offering
MonkeyMedia Software develops and sells the MONKEY Catering Platform, a cloud-based SaaS solution purpose-built for multi-location restaurant brands to manage the entire catering lifecycle — including online ordering, CRM and marketing, store operations, delivery management, payments, and enterprise reporting. The platform keeps catering operations separate from the POS while maintaining integrated reporting, and is supplemented by add-ons (Sadie AI, MONKEYDrive, MONKEYPay) and open APIs (MONKEYConnect, MONKEYSee) for integrations.
Product overview
MONKEY Catering Platform is an all-in-one SaaS platform for restaurant brands that unifies the entire catering lifecycle. The portfolio consists of the core MONKEY Catering Platform (covering ordering, CRM, marketing, operations, delivery, and enterprise reporting) powered by Sadie AI (the AI assistant module), supplemented by MONKEYDrive for delivery fulfillment, MONKEYPay for payment processing, and MONKEYConnect/MONKEYSee APIs for integration and data streaming.
Differentiator
Problem solved
Functional benefit
Brands
- Sadie AI: AI-powered product mentioned in the product lineup as a core offering alongside Monkey Catering.
- MONKEYPay
- MONKEYDrive
- Troop
- MONKEYMerch
Products and services
- MONKEY Catering Platform All-in-one SaaS platform that unifies the entire catering lifecycle — ordering, CRM, marketing, store operations, delivery, and enterprise reporting — for multi-location restaurant brands.
- Sadie AI AI-powered assistant that provides intelligent support and automation for restaurant catering operators within the MONKEY Catering Platform.
- MONKEYDrive Delivery management app that routes catering orders to in-house drivers or third-party delivery partners based on store and market needs.
- MONKEYPay Payment processing solution with gateway-agnostic integration, supporting pre-authorization closer to event date and capture at end of event day for clean post-event adjustments.
- MONKEYConnect Open API integration tool that brings orders into MONKEY from in-house ordering pages or third-party marketplaces.
- MONKEYSee Real-time data streaming API providing secure access to catering data and enabling integration with BI tools and other platforms as a single source of truth.
Quantifiable outcome
- 28 million orders processed
- +3 more outcomes
Companies that use MonkeyMedia Software
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles1 record
MonkeyMedia Software technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability2 records
Feature8 records
MonkeyMedia Software partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and supporting.
- Third-Party Delivery ProviderscoreIntegration with multiple third-party delivery providers to flex delivery capacity by market and day. Allows routing of catering orders to in-house drivers or multiple third-party partners based on restaurant needs.
- Payment GatewayscoreGateway-agnostic payment processing allowing restaurants to choose the gateway that fits their business and shop for best rates. Direct merchant relationships maintained so funds flow straight to restaurants.
- POS System ProviderscoreIntegration with leading POS systems for sales posting and reporting. Orders and payments stay in MONKEY while catering revenue lands in restaurant's POS for end-of-day close and full visibility.
- Loyalty PlatformssupportingIntegration with loyalty platforms so guests can earn and redeem points in catering checkout. Enables catering-specific rewards across locations. MONKEY native gift card rewards program in development.
- BI Tools / Data PlatformssupportingMONKEYSee provides secure, real-time catering data access for connecting BI tools and other platforms. Enables restaurants to run from one source of truth for all catering orders and performance.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
MonkeyMedia Software competitors and assessment
Company assessmentDirect peers
- CaterTrax: CaterTrax is a SaaS platform for restaurant catering operations with similar order-management, production, and reporting functionality, making it the closest direct peer to MONKEY's core offering.
- ezCater: ezCater operates a corporate catering marketplace and operator software, competing for the same B2B restaurant catering order volume and restaurant brand relationships that MONKEY powers.
- Olo: Olo is a leading restaurant digital ordering platform used by large chains; it overlaps directly with MONKEY on direct-online catering ordering and is a primary competitor for enterprise restaurant brand contracts.
- ChowNow: ChowNow provides direct online ordering systems for restaurants including group/catering ordering flows, addressing the same multi-unit restaurant buyer that MONKEY targets.
Emerging players
- Lunchbox: Lunchbox is a digital ordering and catering SaaS for restaurant groups; it overlaps on online ordering and group-order workflows and is gradually expanding into full catering management.
- Deliverect: Deliverect connects restaurant ordering and delivery channels to POS systems, overlapping with MONKEY's MONKEYConnect integration philosophy and catering-order orchestration across marketplaces.
Broad incumbents
- Restaurant365: Restaurant365 offers a full restaurant back-office/ERP suite for multi-unit operators that increasingly touches catering-side reporting and is a candidate to bundle catering tooling into its platform.
- Toast: Toast is a major restaurant POS and operations platform whose online ordering and catering modules compete for the same multi-location chains; its installed base makes it the most consequential adjacent incumbent.
- SpotOn: SpotOn is a restaurant POS, online ordering, and marketing platform that serves multi-unit operators with ordering and group-order tooling overlapping MONKEY's use cases.
Others
- Breadcrumb by Upserve (Grubhub): Grubhub/Toast-owned Breadcrumb was a legacy restaurant POS with catering workflows; it represents the adjacent marketplace and POS-category context in which MONKEY competes.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
MonkeyMedia Software social profiles
Digital presenceMonkeyMedia Software financial estimates
Financial estimateRevenue estimate
Valuation estimate
MonkeyMedia Software leadership team
Management profileNumber of profiles
MonkeyMedia Software funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MonkeyMedia Software M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MonkeyMedia Software
What does MonkeyMedia Software do?
MonkeyMedia Software develops and sells the MONKEY Catering Platform, a cloud-based SaaS solution purpose-built for multi-location restaurant brands to manage the entire catering lifecycle — including online ordering, CRM and marketing, store operations, delivery management, payments, and enterprise reporting. The platform keeps catering operations separate from the POS while maintaining integrated reporting, and is supplemented by add-ons (Sadie AI, MONKEYDrive, MONKEYPay) and open APIs (MONKEYConnect, MONKEYSee) for integrations.
Is MonkeyMedia Software a public or private company?
MonkeyMedia Software is a private company. It is classified as unknown and is currently operating.
When was MonkeyMedia Software founded?
MonkeyMedia Software was founded in 1998. It employs 11 to 50 people.
Where is MonkeyMedia Software based?
MonkeyMedia Software is headquartered in Vancouver, Canada, in the North America region.
How does MonkeyMedia Software make money?
Two revenue lines are on record. Platform Subscription/SaaS are the primary driver. The others are transaction/Order Processing.
Who are MonkeyMedia Software's main competitors?
Direct peers on record are CaterTrax, ezCater, Olo and ChowNow. Emerging players are Lunchbox and Deliverect. Broad incumbents are Restaurant365, Toast and SpotOn. Breadcrumb by Upserve (Grubhub) is listed as an others.
Does MonkeyMedia Software have an API?
Yes. Open API ecosystem including MONKEYConnect for bringing orders into MONKEY from in-house ordering pages or third-party marketplaces, and MONKEYSee for accessing secure, real-time catering data and streaming to BI tools. Gateway-agnostic payment integration supporting multiple payment gateways.
What industry is MonkeyMedia Software in?
MonkeyMedia Software's product category is Restaurant Catering Management Software. Its primary akta.pro industry code is CRAFAFAJ, Corporate/Office Catering & Group Ordering Platforms, with a secondary code of CRAFAIAB, Software/SaaS Subscriptions (Consumer & Prosumer). Its NAICS code is 5182 and its SIC code is 7372.