ZoomCare

What ZoomCare does

ZoomCare is a Pacific Northwest-based healthcare delivery company operating a network of 45+ neighborhood clinics across Oregon (Portland, Salem, Eugene) and Washington (Seattle, Vancouver), founded in 2006 and headquartered in Tigard, OR. The company is privately held and operates as PeaceHealth Networks on Demand LLC, an affiliate of the PeaceHealth health system, with 650+ employees and a network of 200+ clinical providers. Its core service lines span Everyday Care (Urgent Care, Primary Care, and ZoomCare Super, an emergency-care alternative staffed by board-certified emergency physicians with X-Ray, CT, and Ultrasound capabilities) and Specialty Care (Women's Health, Mental Health, Dermatology, Podiatry), supplemented by telehealth via VideoCare, occupational health for employers, and a GLP-1-based weight loss program.

The technology stack combines a direct-to-consumer scheduling platform (web and mobile apps for iOS and Android) with the Athenahealth-powered patient portal for medical records access and results delivery. AI is deployed primarily across revenue cycle management — including ambient AI for clinical documentation, generative AI for medical coding, and automated payment posting — with quantified claimed outcomes such as a 30% reduction in coding errors and a 3-percentage-point reduction in claim denials. Pricing is transparent and unit-based: primary care visits range $260–$400 self-pay, annual wellness exams are $315, and ZoomCare Super averages $1,700 per visit (approximately 1/4 the cost of a typical hospital ER with average visit times of 60–90 minutes versus 6 hours).

ZoomCare operates a hybrid go-to-market motion: direct-to-consumer acquisition via walk-ins, online scheduling, phone scheduling, VideoCare telehealth, and content marketing through the ZoomCare Nation blog, alongside a B2B sales motion targeting employers in healthcare, delivery, and maritime industries for occupational health services (pre-employment physicals, drug testing, vaccinations, exposure visits). The company accepts most major insurance plans plus Medicare and TRICARE, but does not accept Medicaid or state-funded plans. As of January 1, 2025, ZoomCare began accepting most Medicare Advantage plans at all clinic locations, materially expanding its addressable patient population.

Name

ZoomCare

Legal name

PeaceHealth Networks on Demand LLC

Website

https://zoomcare.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

501–1,000 employees

Short description

ZoomCare is a Pacific Northwest healthcare provider operating 45+ neighborhood clinics across Oregon and Washington, delivering same-day urgent, primary, and specialty care plus ZoomCare Super emergency care and VideoCare telehealth to individual consumers and employer occupational health clients.

Ownership category

akta.pro rank

Product category

Outpatient Healthcare Services

NAICS

Offices of Physicians (6211), Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Retail & Walk-In Primary Care Clinics (HLAFAGAC)

Keywords

• Urgent care clinics
• Primary care services
• Telehealth virtual visits
• Emergency care alternative
• Occupational health services

Headquarters

HQ city

Tigard

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Clinical Services Revenue: Revenue generated from patient visits across urgent care, primary care, emergency care, and specialty services (mental health, dermatology, podiatry, women's health). Services billed as primary care or specialist care depending on visit type. Accepts most major insurance plans, Medicare, and TRICARE. Self-pay options available.
2. Pharmacy Revenue: Onsite pharmacy dispenses medications to patients during visits, providing medications in-hand before leaving the clinic.
3. Occupational Health Services: Employer services including pre-employment physicals, drug testing, vaccinations, and exposure visits billed to employer accounts.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

ZoomCare operates a network of 45+ neighborhood clinics across Oregon and Washington delivering same-day urgent care, primary care, emergency care (ZoomCare Super), and specialty services (women's health, mental health, dermatology, podiatry), supported by onsite labs and pharmacy, VideoCare telehealth, and a Weight Loss program prescribing GLP-1 medications. Care is sold primarily to individual consumers on a fee-for-service basis, with an additional occupational health offering to employers.

Product overview

ZoomCare is a network of 45+ neighborhood clinics across Oregon (Portland, Salem, Eugene) and Washington (Seattle, Vancouver) offering multi-level healthcare services. The core offering includes Everyday Care (Urgent Care, Primary Care, Emergency Care via ZoomCare Super) and Specialty Care (Women's Health, Mental Health, Dermatology, Podiatry). The product portfolio includes ZoomCare Super as an affordable emergency care alternative (treating 80% of ER conditions at 1/4 the cost), VideoCare telehealth for virtual consultations, and a Weight Loss Program with GLP-1 prescriptions. Additional services encompass occupational health for employers, STI testing with PrEP, prescriptions/labs/vaccines, X-ray & imaging, sports physicals, pediatric care, and annual wellness exams. Digital services include a patient portal (via Athenahealth) and the ZoomCare Nation blog. Founded in 2006, the company employs 650+ staff and accepts Medicare at all locations.

Differentiator

Problem solved

Functional benefit

Brands

• ZoomCare Super: Emergency care alternative staffed by board-certified emergency physicians, offering X-ray, CT, and ultrasound at approximately 1/4 the cost of a traditional ER.
• VideoCare
• ZoomCare Nation

Products and services

• Urgent Care Same-day urgent care visits for illness and injuries at neighborhood clinics across Oregon and Washington. Bookable online or as walk-ins for immediate treatment of non-emergency conditions.
• Primary Care Primary care services including annual exams, wellness visits, and ongoing health management with same-day availability, intended as a patient's regular source of care.
• ZoomCare Super (Emergency Care) Emergency care alternative staffed with board-certified emergency physicians and equipped with X-Ray, CT, and Ultrasound; treats 80% of ER-level conditions at roughly 1/4 the cost of a traditional ER with average visit times of 60-90 minutes.
• VideoCare (Telehealth) Virtual care platform allowing patients to see, hear, and speak with licensed MDs, DOs, NDs, NPs, and PAs from home for urgent, primary, and select specialty visits, with referrals to clinics for labs and follow-ups.
• Women's Health Gynecological services including pap smears, IUD placement and removal, birth control, and wellness exams for women.
• Mental Health Mental health services providing evaluation, counseling, and treatment for various mental health conditions.
• Dermatology Dermatology services for skin conditions, rashes, and cosmetic concerns.
• Podiatry Foot and ankle care services including treatment for injuries, conditions, and preventive care.
• Weight Loss Program Weight loss program that prescribes GLP-1 medications (such as Wegovy, Ozempic) to help patients achieve sustainable weight loss results.
• STI/STD Testing Same-day STI/STD testing with fast, confidential results typically available the next day; includes PrEP treatment and counseling.
• PrEP (Pre-exposure Prophylaxis) HIV prevention medication (Truvada, Descovy) provided through the Ready, Set, PrEP program for eligible patients at no-cost for the medication.
• Prescriptions, Labs & Vaccines Onsite dispensing of medications, laboratory tests, and vaccinations including Tdap, HPV, Hepatitis A&B, and flu shots.
• X-Ray & Imaging On-site imaging services including X-rays, CT scans, ultrasound, and EKG at Super locations for diagnostics.
• Occupational Health & Employer Services Employer-focused services including pre-employment physicals, fit-for-duty evaluations, bloodborne/airborne exposure visits, TB testing, drug testing, and vaccinations, available at select clinics in Oregon and Washington.
• Sports Physicals Sports physical examinations required for participation in sports or camps, available at neighborhood clinics at $65 self-pay.
• Pediatric Urgent Care Same-day urgent care treatment for children and adolescents including illness and minor injuries, available 7 days a week.
• Annual Wellness Exams Comprehensive annual wellness exams including vitals, cancer screenings, mental health screening, diabetes screening, and vaccinations; self-pay rate of $315.

Quantifiable outcome

• Treats 80% of ER-level conditions at ZoomCare Super facilities
• +4 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability6 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Ready, Set, PrEP (U.S. Department of Health and Human Services)coreStrategic or Co-development PartnerZoomCare participates in the Ready, Set, PrEP program, a nationwide HHS initiative providing no-cost PrEP medications to qualifying individuals for HIV prevention. This partnership expands access to HIV prevention in ZoomCare clinics.
• AthenahealthcoreTechnology or IntegrationAthenahealth-powered patient portal providing medical records access, scheduling capabilities, and health information management for ZoomCare patients.
• Pharmacy Network PartnersminorChannel Partner/ Reseller/ DistributorNetwork of pharmacies for PrEP medication fulfillment including Walgreens, Walmart, CVS, Safeway, Albertsons, and other major chains. Patients can get PrEP prescriptions filled at convenient locations.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• CVS MinuteClinic: Retail clinic service inside CVS Pharmacy stores offering basic urgent and preventive care nationwide. A larger incumbent with broader retail footprint and pharmacy integration that competes with ZoomCare's neighborhood clinic positioning.
• One Medical (Amazon One Medical): Membership-based primary care platform acquired by Amazon, with clinics in major U.S. metros plus a virtual platform. Overlaps ZoomCare on on-demand primary care and tech-enabled access, but operates as part of a broader Amazon healthcare strategy.

Direct peers

• American Family Care (AFC): Franchised urgent care network with hundreds of U.S. locations offering urgent care, primary care, occupational health, and onsite labs/imaging — a closely aligned multi-service retail clinic model.
• CityMD: Large urgent care chain with walk-in clinics concentrated in the Northeast U.S. Operates the same same-day, no-appointment retail clinic model that ZoomCare pioneered in the Pacific Northwest.
• GoHealth Urgent Care: Urgent care chain operating co-located and partnership locations with major U.S. health systems (e.g., Northwell, Mercy). Direct competitor on retail-clinic footprint, hours, and on-demand access.
• NextCare Urgent Care: One of the largest independent urgent care operators in the U.S., with walk-in clinics offering urgent care, primary care, and occupational health services comparable to ZoomCare's everyday care portfolio.
• Carbon Health: Tech-enabled urgent care and primary care provider with both in-clinic and virtual visits across multiple U.S. states. Closest functional analog to ZoomCare's mix of urgent/primary care, telehealth, and modern patient experience.

Others

• Teladoc Health: Broad telehealth provider offering virtual visits across primary care, mental health, dermatology, and specialty care. Closest analog to ZoomCare's VideoCare telehealth arm and overlapping specialty service lines (mental health, dermatology).

Emerging players

• DispatchHealth: In-home urgent care provider sending clinicians to patients for same-day acute care. Competes with ZoomCare on convenience and on-demand access, but via a house-call delivery model instead of physical clinics.
• Hims & Hers Health: Direct-to-consumer telehealth platform expanding into primary care and weight loss (including GLP-1 prescribing). Adjacent competitor on D2C digital care, transparent self-pay pricing, and weight loss/men's & women's health adjacencies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/ZoomCare
• Facebookfacebook.com/ZoomCare
• LinkedInlinkedin.com/company/zoomcare-pc
• Instagraminstagram.com/zoomcare

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ZoomCare