What Hospice Tools does

Hospice Tools is a privately held, US-based software company that provides a cloud-based hospice EMR and revenue cycle management suite built exclusively for independent hospice and palliative care agencies. The company is headquartered in Skokie, Illinois, and operates as Hospice Tools LLC, which appears to be bootstrapped and founder-owned with no disclosed institutional funding. Its target customers are startup, small, and mid-size independent hospice and palliative care agencies that need a purpose-built, affordable alternative to legacy home-health EMR systems and expensive consultant-designed platforms.

The platform is delivered through three integrated products: eDocs EMR (point-of-care clinical charting, IDG, smart care plans, customizable forms, automatic HIS), TimeKeeper (hospice-specific timesheets with mileage, payroll, and Auto-Build linking clinical visits to billing), and eBilling (batch claims, Medicare DDE access, SNF pass-through rates, and managed billing services). The architecture is cloud-based with real-time web/mobile synchronization and native iOS and Android apps, designed to operate on low cellular bandwidth for field clinicians. Distinctive features include Mentor Mode, Volunteer Mode, Audit Mode, and the IDG Dashboard, which address hospice-specific compliance, supervision, and audit risks. The platform is delivered via direct web SaaS, native mobile apps, and a 14-day free trial sandbox, with the ability to call Ability Network's integrated clearinghouse for electronic claim submission.

The company uses a flat per-user subscription model at $85 per user per month for eDocs EMR and TimeKeeper, with separate pricing for eBilling DIY ($235 per NPI/Site per month plus transaction overages) and HT Pro managed billing services on a custom-quote basis. The go-to-market combines product-led growth (free trial, demo CTAs, Calendly scheduling) with sales-assisted outreach (phone, email, demo booking) targeting independent hospice administrators. Special pricing is offered for startups and independent agencies, and the company has earned CHAP Verified status twice (2022 and 2025), positioning regulatory credibility as a key differentiator. No revenue, headcount, or funding figures are disclosed.

Name

Hospice Tools

Legal name

Hospice Tools LLC

Website

https://hospicetools.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Hospice Tools is a cloud-based hospice EMR and billing software suite serving independent hospice and palliative care agencies in the United States, offering eDocs EMR, TimeKeeper, and eBilling on a flat per-user subscription model.

Ownership category

akta.pro rank

Product category

Hospice Electronic Medical Records (EMR) Software

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Home Hospice Agencies (HLAFAEAC)

Keywords

• Hospice EMR software
• Palliative care documentation
• Clinical charting platform
• Home health billing
• Revenue cycle management

Headquarters

HQ city

Skokie

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. eDocs EMR & TimeKeeper Subscription: Flat per-user monthly subscription for eDocs EMR and TimeKeeper timesheets. No census-based pricing. Includes web access, mobile apps, training, and support. Special pricing available for startups and independent agencies. $85/month per user.
2. eBilling DIY Tool (In-house): Self-serve in-house eBilling tool for agencies that handle billing internally. Offered as an add-on. Pricing: $235 per NPI/Site per month, $995 setup fee, $0.16 per transaction overage above 1,000 transactions per NPI/Site per month. Or use preset rules at no setup cost.
3. HT Pro eBilling Services: Premium managed billing services for agencies that prefer outsourced billing. Priced separately from base subscription. Requires a custom quote.
4. In-person Training: Remote training sessions included in package pricing. In-person training sessions available but may incur an additional fee.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels9 records

Core offering

Hospice Tools provides a cloud-based hospice EMR and revenue cycle management suite purpose-built for independent hospice and palliative care agencies. The suite combines eDocs EMR for point-of-care clinical documentation, TimeKeeper for hospice-specific timesheets and mileage tracking, and eBilling (DIY or managed via HT Pro) for claims processing, Medicare DDE access, and SNF pass-through rate management. The platform is delivered via web and native iOS/Android mobile apps with flat per-user subscription pricing.

Product overview

Hospice Tools is a hospice EMR and billing software suite built exclusively for independent hospice and palliative care agencies. The platform consists of three integrated products: eDocs EMR (point-of-care clinical charting and patient management), TimeKeeper (hospice-specific timesheets with payroll and mileage tracking), and eBilling (revenue cycle management with claims processing). These products are designed to work together with data flowing automatically from clinical documentation through timesheets to billing. Pricing is flat per-user ($85/month) rather than census-based, and the suite is accessible via web browser and native mobile apps for Android and iOS.

Differentiator

Problem solved

Functional benefit

Brands

• eDocs EMR: Point-of-care EMR built for hospice and palliative agencies with customizable forms, reports, fast charting, smart care plans, and mobile apps.
• TimeKeeper
• eBilling

Products and services

• eDocs EMR

Quantifiable outcome

• Over 35,000 patients cared for using Hospice Tools
• +5 more outcomes

Named customers11 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature19 records

Partnerships

One partnership is on record.

• Ability NetworkcoreTechnology or IntegrationHospice Tools eBilling Integrated Clearinghouse is offered in partnership with Ability Network. This enables agencies to submit bills directly from Hospice Tools eBilling or use the HT Pro Billing Service through the integrated clearinghouse. Pricing is $235 per NPI/Site per month with a $995 setup fee. The partnership provides electronic claim submission capabilities and is positioned as a core integration for billing workflows.

Scale indicators4 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Axxess: Axxess is a direct competitor providing hospice, palliative, and home health EMR/billing software to independent agencies, with a comparable SMB focus and similar pricing structure. It is the closest functional peer in the hospice/palliative EMR niche.
• Homecare Homebase: Homecare Homebase is a dedicated home health and hospice EMR platform serving agencies of all sizes with clinical, scheduling, and billing functionality. It competes directly with Hospice Tools for hospice agency contracts, particularly among mid-to-large providers.
• KanTime: KanTime is a home health, hospice, and palliative EMR with integrated clinical, billing, and scheduling workflows. It is a direct competitor serving many of the same independent and mid-size agency customers as Hospice Tools.
• Delta Health Technologies: Delta Health Technologies provides clinical and billing software specifically for home health and hospice agencies. It is a direct peer targeting similar independent and small/mid-size hospice providers.
• Optima Healthcare Solutions: Optima (formerly OptimaHCS) provides cloud-based hospice, palliative, and home health EMR and billing software to agencies. It directly competes with Hospice Tools across the same hospice/palliative vertical with similar feature scope.

Broad incumbents

• MatrixCare (ResMed): MatrixCare, owned by ResMed, is a leading post-acute care EHR serving home health, hospice, and skilled nursing providers. It overlaps directly with Hospice Tools on hospice EMR/billing but is part of a much broader portfolio targeting larger agencies.
• WellSky: WellSky offers hospice, home health, and broader post-acute software solutions, including the former Brightree and HealthCareFirst assets. It is a broad incumbent with hospice-specific capabilities competing for the same agency customers as Hospice Tools.
• Netsmart Technologies: Netsmart provides EHR and billing solutions across post-acute and behavioral health, including a hospice/home health module. It is a broad incumbent with overlapping hospice EMR capabilities competing for similar agency customers.

Emerging players

• CitusHealth (ResMed): CitusHealth (acquired by ResMed) offers patient and family engagement, secure messaging, and care coordination tools for hospice and home health providers. It overlaps with Hospice Tools' mobile and point-of-care capabilities but is focused on communication workflows.
• PlayMaker Health (Trella Health): PlayMaker Health, now part of Trella Health, provides hospice and home health CRM, referral management, and market intelligence platforms. It is an emerging player in the hospice software ecosystem with partial overlap on agency operations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/hospicetools
• LinkedInlinkedin.com/company/hospice-tools

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hospice Tools