Whizz

What Whizz does

Whizz Technologies Ltd operates an Australian online marketplace that matches residential and commercial customers with vetted, independent home services professionals. Founded in 2014 and headquartered in Alexandria with engineering in Sydney and operations in Melbourne, the platform covers home cleaning, end-of-lease cleaning, commercial cleaning (branded WHIZZbizz), home moving, furniture assembly, home gardening, and antimicrobial fogging. Distribution sub-brands — Property Management Group, Airbnb Co-Host, Airbnb Hobbyist, and Real Estate Agent — target B2B and channel-referred demand. As of its 2021 disclosures, Whizz reported 100,000+ completed bookings, 3,000+ vetted cleaners in its supply network, 8 cities served (Adelaide, Brisbane, Canberra, Darwin, Hobart, Melbourne, Perth, Sydney), and a 4.3 Google rating; the company also claims the position of Australia's largest online home services platform within a $52 billion industry.

The underlying platform is a proprietary marketplace featuring a patented cleaner-to-customer matching algorithm, real-time GPS tracking, secure payment processing, and a 60-second booking flow exposed through web, iOS, and Android clients. Pricing is unit-based for one-off bookings with subscription discounts on weekly, fortnightly, or monthly recurring plans; same-day, Sunday, multi-storey, and furnished end-of-lease surcharges are layered on top. The 100% Happiness Guarantee, Bond-Back Guarantee, and integrations with Zip pay-later finance and the Apple/Google app stores form the consumer trust and conversion layer. Revenue mechanics are predominantly transaction-fee with a recurring subscription component. Whizz monetises primarily through per-booking transaction fees on cleaning, removal, assembly, gardening, and disinfection services, supplemented by recurring plan subscriptions, referral commissions from real estate and property management channels, and dedicated commercial contracts through the WHIZZbizz and concierge enterprise sales motion. The publicly stated go-to-market blends product-led booking via web and mobile apps with earned media coverage in major Australian outlets and a separately branded cleaner recruitment site (whizzworks.com.au).

Name

Whizz

Legal name

Whizz Technologies Limited

Website

https://whizz.com.au

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

Whizz is an Australian online marketplace that connects residential and commercial customers with vetted independent professionals for home cleaning, end-of-lease cleaning, commercial cleaning, moving, furniture assembly, gardening, and disinfection services across eight Australian cities.

Ownership category

akta.pro rank

Product category

Home Services Marketplace

NAICS

Residential Property Managers (531311)

SIC

Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

Full-Service Vacation Rental Property Management (BPAJAIAA)

Keywords

• Home cleaning services
• End-of-lease cleaning
• Cleaning marketplace platform
• Home services marketplace
• Commercial cleaning services

Headquarters

HQ city

Alexandria

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Digital Commerce or Content

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Home Cleaning Services: Transaction fees from residential and commercial cleaning services booked through the platform. Services include home cleaning, end-of-lease cleaning, and commercial cleaning with pricing based on property size and service type.
2. Moving and Removal Services: Fees from home moving and furniture assembly services, following the acquisition of Rocket Removals.
3. Recurring Cleaning Plans: Subscription-style recurring cleaning plans with discounts for regular (weekly, fortnightly, monthly) bookings.
4. Antimicrobial Fogging Services: COVID-19 related disinfection services using electrostatic fogging technology for commercial and residential clients.
5. Property Management Services: Services for property managers and real estate agents including end-of-lease cleans and ongoing property maintenance.
6. Airbnb Co-Host Services: Property management and cleaning services for short-term rental hosts including Airbnb properties.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels11 records

Core offering

Whizz operates an Australian online marketplace that connects customers with vetted, independent home service professionals for residential and commercial cleaning, end-of-lease cleaning, home moving, furniture assembly, home gardening, and antimicrobial disinfection. Bookings are made via the website or iOS/Android apps through a 60-second booking flow with real-time cleaner tracking, secure in-app payments, and a 100% Happiness Guarantee. The platform monetizes via transaction fees on completed bookings, recurring subscription cleaning plans, and commissions from property manager and real estate agent referrals.

Product overview

Whizz is an Australian home services marketplace platform connecting vetted independent professionals with customers seeking various domestic and commercial services. The platform operates through a unified app and website, offering a portfolio of interconnected services: Home Cleaning (regular residential cleaning), End of Lease Cleaning (with bond-back guarantee), Commercial Cleaning (via WHIZZbizz sub-brand), Home Moving (acquired through Rocket Removals), Furniture Assembly, Home Gardening, and Antimicrobial Fogging. For business clients, Whizz provides Property Management Group (PMG), Airbnb Co-Host, Airbnb Hobbyist, and Real Estate Agent sub-brands offering tailored solutions. The platform functions as a marketplace matching customers with pre-screened cleaners, with features including 60-second booking, real-time cleaner tracking, secure payment processing, and a 100% Happiness Guarantee. Founded in 2014, the company services Australia-wide across all major cities.

Differentiator

Problem solved

Functional benefit

Products and services

• Home Cleaning Regular residential cleaning service for homeowners, tenants, and renters, offered on a one-off or recurring (weekly, fortnightly, monthly) basis. Includes a standard cleaning checklist covering kitchens, bathrooms, living areas, and bedrooms, with optional add-on services. Pricing is fixed based on property size (bedrooms, bathrooms, floors) and selected extras.
• End of Lease Cleaning Deep cleaning service for tenants moving out of rental properties, including a Bond-Back Guarantee that ensures the clean meets real estate agent standards. The service uses a comprehensive checklist covering all rooms, appliances, and fixtures. A 15% surcharge applies to furnished end-of-lease cleans and a $55 surcharge applies to same-day bookings.
• Commercial Cleaning (WHIZZbizz) Office and commercial cleaning service sold under the WHIZZbizz sub-brand for Australian businesses. Offers tailored cleaning solutions for commercial premises with flexible scheduling and no lock-in contracts. Sold via a dedicated commercial concierge service with account managers and custom quotes.
• Home Moving Removalist services for residential moves, covering both local and interstate relocations, acquired through the 2021 acquisition of Rocket Removals. Fully insured removal professionals arrive with the necessary equipment for complete moving services.
• Furniture Assembly Standalone assembly service for flatpack and pre-assembled furniture. Professional service providers arrive with the tools required to handle furniture setup.
• Home Gardening Garden maintenance and landscaping service with customized offerings to fit various garden needs, allowing customers to enjoy outdoor spaces without upkeep.
• Antimicrobial Fogging COVID-19 disinfection service using electrostatic fogging technology with a TGA-approved antimicrobial compound. Marketed as 99.99% effective against COVID-19 on surfaces with up to 30 days of protection. Available for both commercial and residential clients.

Quantifiable outcome

• 100,000+ homes serviced Australia-wide
• +2 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Two partnerships are on record, tiered core and minor.

• Rocket RemovalscoreStrategic or Co-development Partner · 13 July 2021Whizz acquired Rocket Removals, a removalist marketplace, to expand service offerings ahead of its proposed IPO. The acquisition aimed to position Whizz as Australia's largest online home services platform and enhance capacity to capitalize on the $52 billion home services industry.
• Covid Safe Collective PartnersminorOthersWhizz partnered with multiple businesses across hospitality, retail, commercial, construction, and education sectors as part of the Covid Safe Collective antimicrobial fogging initiative.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Thumbtack: US home services marketplace covering cleaning, moving, handyman, and remodeling. Comparable two-sided platform model with broader service breadth, but US-focused rather than Australian.
• Taskrabbit: US-based gig marketplace for cleaning, moving, furniture assembly, and handyman tasks, owned by IKEA. Comparable marketplace model and service breadth to Whizz, though not operating in Australia.
• Angi (Angie's List): US-based home services marketplace connecting homeowners with local service professionals across cleaning, moving, and repairs. Larger, established player in adjacent market with overlapping service categories.

Direct peers

• Airtasker: Australian online marketplace connecting customers with independent taskers for cleaning, moving, handyman, and home services. Closest direct competitor to Whizz given overlapping Australian geography, gig-worker supply model, and home services focus.
• hipages: Australia-based marketplace connecting homeowners with tradies and home service providers, including cleaners. Directly comparable to Whizz on geography, two-sided marketplace model, and home services vertical.
• Oneflare: Australian online marketplace for local services including cleaning, removals, and handyman work. Directly competes with Whizz on the same Australia-wide home services category.
• Tidy Connect (Tidy): Australia-based cleaning services platform and direct vertical competitor in residential and end-of-lease cleaning. Closest like-for-like competitor on the cleaning core of Whizz's offering.

Emerging players

• Urban Company (UrbanClap): Global home services marketplace offering cleaning, beauty, and repair services through vetted professionals. Highly comparable business model to Whizz though operating internationally rather than Australia-focused.

Others

• Care.com: Global marketplace for household services including housekeeping and cleaning. Thematically related as a household services marketplace, though primarily focused on care services rather than cleaning-only.

Regional players

• Helpling: European and international online marketplace for household cleaning services connecting customers with vetted cleaners. Comparable cleaning marketplace model to Whizz though primarily operating in Europe and Asia rather than Australia.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/whizztheapp
• Facebookfacebook.com/whizztheapp
• Instagraminstagram.com/whizztheapp
• LinkedInlinkedin.com/company/6383704

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Whizz