Doctegrity

What Doctegrity does

Doctegrity is a Plano, Texas-based telemedicine company founded in 2018 that operates a subscription-based virtual care platform serving US-based individuals, families, and employer groups. The company delivers 24/7 access to board-certified primary care doctors and licensed mental health therapists via phone or video through dedicated iOS and Android mobile apps and a web portal, claiming coverage of more than 75% of common conditions. The platform includes electronic medical record storage per user, e-prescription routing to a patient's preferred pharmacy, bilingual English/Spanish clinical staffing, and HIPAA-compliant Business Associate operations. Doctegrity also operates two product extensions: SnapTest, an at-home COVID-19 testing service with virtual proctoring, and LifeVitals, an IoT-enabled remote vitals scanning product for pulse rate and oxygen saturation measurement.

Doctegrity monetizes via recurring monthly subscriptions with no copays, no surprise billing, and no linkage to health insurance, distinguishing it from insurance-linked telehealth and traditional primary care. Individual plans start at $29/month and family plans at $45/month, while employer/company plans are priced via direct sales contact. The company runs a hybrid go-to-market combining direct-to-consumer self-serve signup through doctegrity.com and mobile app stores with an enterprise field sales motion targeting HR and benefits buyers, augmented by API integrations into ADP and Marbles HR benefits platforms that automate employee data transfer. Distribution is concentrated in the US market only; no international footprint is claimed.

The company is privately held with no disclosed funding rounds, investors, or M&A activity in the source data, and operates with a headcount of 11–50 employees. Marketing is primarily content-driven via an active blog covering telehealth, mental health, and wellness topics, supported by organic social and email channels. No patents, trademarks, AI/ML capabilities, senior leadership profiles, or revenue figures are disclosed in available materials.

Name

Doctegrity

Legal name

Doctegrity

Website

https://doctegrity.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

Doctegrity is a Plano, Texas-based telemedicine company offering 24/7 phone and video access to board-certified doctors and mental health therapists via mobile app, sold as a monthly subscription to US individuals, families, and employer groups.

Ownership category

akta.pro rank

Product category

Telehealth / Telemedicine Services

NAICS

Offices of Physicians (6211)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

Keywords

• Telemedicine services
• Telehealth platform
• Primary care online
• Mental health teletherapy
• Employee health benefits

Headquarters

HQ city

Plano

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Individual Subscription: Monthly subscription model for individuals and families providing unlimited access to primary care doctors and mental health therapists. No copays, additional fees, or surprise bills. Pricing starts at $29/month for individuals.
2. Group/Corporate Subscription: Affordable group pricing for companies to offer employees and their families unlimited private appointments. Pricing not publicly disclosed, requires contact for quote. Provides alternative to traditional health insurance with lower premiums.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Doctegrity provides 24/7 online access to board-certified primary care doctors and licensed mental health therapists via a mobile app and web portal, offered under a monthly subscription. The platform includes e-prescriptions, electronic medical records, and at-home COVID-19 testing with virtual proctoring. It serves both individual/family subscribers and employer groups across the United States.

Product overview

Doctegrity is a telemedicine company operating a unified telehealth platform that provides affordable, convenient access to healthcare services through two primary service lines: Primary Care Telemedicine (online consultations with board-certified doctors) and Mental Health & Teletherapy Services (access to licensed therapists and counselors). The platform is accessed via a mobile app (available on iOS and Android) and offers additional features including SnapTest (COVID-19 testing), LifeVitals (remote vitals monitoring), and e-prescription capabilities. Services are offered to both individuals/families and employers/companies through monthly subscription plans starting at $29/month for individuals.

Differentiator

Problem solved

Functional benefit

Brands

• SnapTest: Innovative Covid-19 testing via telehealth platforms with virtual proctoring that allows patients to record themselves taking the test without needing to log in.
• LifeVitals

Products and services

• Doctegrity Telehealth Platform A telemedicine platform providing 24/7 access to board-certified primary care doctors and licensed mental health therapists via phone or video consultations through a mobile app, offering diagnosis, prescriptions, and mental health support under one monthly subscription. Targeted at individuals, families, and employer groups across the United States.
• Primary Care Telemedicine Online access to board-certified doctors who assess symptoms, provide online diagnosis, and issue prescriptions sent directly to the user's chosen pharmacy. Covers over 75% of common conditions including respiratory issues, infections, and chronic conditions. Targeted at individual subscribers, families, and employer-sponsored members.
• Mental Health & Teletherapy Services On-demand access to certified telehealth therapists and counselors available around the clock to address mental health concerns including anxiety, depression, trauma, PTSD, ADHD, eating disorders, grief, and relationship issues. Targeted at individual subscribers, families, and employer-sponsored members.
• SnapTest Innovative COVID-19 testing service delivered via Doctegrity's telehealth platform with virtual proctoring. Patients complete verification, receive instructions, and record themselves taking the test, allowing medical professionals to certify results without in-person visits.
• LifeVitals Distance vitals scanning technology that eliminates the need for in-person visits by using IoT devices to check vital functions such as pulse rates and oxygen saturation levels for remote patient monitoring.

Quantifiable outcome

• Covers over 75% of common conditions
• +2 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature6 records

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Teladoc Health: The largest US telehealth platform offering 24/7 virtual primary care, mental health, and specialist consultations to consumers and employers. Direct competitor to Doctegrity across both DTC and B2B channels.
• Amwell: Enterprise-focused telehealth platform providing virtual care across urgent care, behavioral health, and chronic conditions. Competes with Doctegrity in the employer benefits market.
• Doctor On Demand: Virtual primary care and behavioral health platform serving employers, health plans, and consumers. Closely comparable offering to Doctegrity in scope and customer base.
• MDLive (Cigna): Telehealth provider offering virtual doctor and therapist visits via phone and video, primarily through health plans and employers. Directly comparable service model.
• K Health: AI-powered virtual primary care platform with subscription pricing and direct-to-consumer sign-up. Closely matches Doctegrity's DTC subscription model and primary care focus.
• PlushCare: Virtual primary care platform offering online doctor visits, prescriptions, and mental health support with subscription and per-visit pricing. Similar consumer-facing primary care focus.
• Sesame: Marketplace-style telehealth platform offering affordable direct-pay virtual care with transparent pricing. Competes with Doctegrity's flat-rate no-insurance model.
• HealthTap: Virtual primary care platform offering 24/7 doctor access via app, with subscription and employer plans. Directly comparable in service model and target market.

Broad incumbents

• Hims & Hers Health: Large DTC telehealth platform focused on primary care, mental health, and condition-specific treatments (hair, skin, weight, ED). Broader scope than Doctegrity but overlapping virtual primary care offering.

Emerging players

• Talkiatry: Virtual psychiatry practice offering in-network mental health care via telehealth. Partial overlap with Doctegrity's mental health service line, focused specifically on psychiatry.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Doctegrity