Paradigm Technology Consulting
Paradigm Technology Consulting is a Microsoft Value-Added Reseller and ERP consulting firm serving US mid-market and enterprise customers with Dynamics GP and Dynamics 365 Business Central implementations, managed IT services, custom software development, and proprietary PTC add-on modules, operating as a subsidiary of ISS Solutions.
- Company typePrivate
- Founded1999
- HeadquartersAllentown, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Paradigm Technology Consulting does
Paradigm Technology Consulting (PTC) is a US-based Value-Added Reseller and technology consulting firm specializing in Microsoft Dynamics ERP implementations, managed IT services, and custom software development. Founded in 1999 and headquartered in Langhorne, Pennsylvania, PTC operates as a subsidiary of ISS Solutions, Inc., a healthcare technology management company backed by Geisinger. The firm's core technology stack is built entirely on Microsoft: Dynamics GP (legacy ERP), Dynamics 365 Business Central (cloud ERP), Microsoft 365, Power Platform, and Azure, augmented by proprietary PTC-branded modules including PTC Analytics (Power BI dashboards for Dynamics GP), PTC Enhancements (custom GP add-ons), Power GP Online (Azure-delivered SaaS variant of GP), and PTC Backup. Beyond core ERP, PTC resells and integrates third-party infrastructure and security solutions from Cisco/Meraki, HP/HPE, VMware, Veeam, Datto, Apple, SonicWall, Avanan, SentinelOne, ThreatLocker, and 8x8, supporting a broader IT infrastructure practice.
PTC generates revenue across five streams: one-time license resale of Microsoft Dynamics software, professional services for ERP consulting and implementation, recurring managed IT services (24/7 service desk, security awareness training, staff augmentation, infrastructure management), software training, and custom software development. Go-to-market is sales-led and direct, augmented by Microsoft's channel/VAR program and supported by content marketing, social media, email, industry conferences (HDI Leadership Conference, Directions North America, annual PTC User Conference), and earned media through Top 100 VAR rankings from ERP Global Insights, Accounting Today, and Bob Scott's Insights across 2023-2026. The firm serves US mid-market and enterprise customers, particularly companies transitioning from entry-level accounting tools to full ERP systems, with a horizontal segmentation approach across industries and a vertical adjacency into healthcare via its ISS Solutions parent.
The firm maintains 11-50 employees, quote-based pricing with multi-year implementation contracts, and a US-only operating footprint. Its competitive position rests on multi-year VAR award recognition, deep Microsoft ecosystem certifications, an HDI-anchored service desk practice, and a 24/7 managed services capability — though it holds no proprietary AI/ML IP and is structurally dependent on Microsoft's product roadmap and partner economics.
Paradigm Technology Consulting firmographics
Firmographics- Name
- Paradigm Technology Consulting
- Legal name
- Paradigm Technology Consulting
- Website
- https://paradigmtechnologyconsulting.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Paradigm Technology Consulting is a Microsoft Value-Added Reseller and ERP consulting firm serving US mid-market and enterprise customers with Dynamics GP and Dynamics 365 Business Central implementations, managed IT services, custom software development, and proprietary PTC add-on modules, operating as a subsidiary of ISS Solutions.
- Ownership category
- akta.pro rank
Paradigm Technology Consulting industry classification
Industry- Product category
- ERP Consulting Services
- NAICS
- Management Consulting Services (54161), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Administrative Management and General Management Consulting Services (541611)
- SIC
- Services-Management Consulting Services (8742), Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- ERP, CRM & Enterprise Applications Consulting (BPAHAEAI)
- akta.pro secondary industries
- Digital & Technology Transformation Consulting (BPAHACAH), Business Process & Digital Transformation Consulting (BPAEAAAD)
Keywords
Where Paradigm Technology Consulting is headquartered
LocationHeadquarters
- HQ city
- Allentown
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Paradigm Technology Consulting business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- ERP Software Resale: Resale of Microsoft Dynamics GP, Dynamics 365 Business Central, and related Microsoft software licenses
- ERP Consulting and Implementation: Expert consulting services for selecting, implementing, and optimizing ERP systems including implementation projects and system upgrades
- Managed IT Services: Ongoing IT support and management including 24/7 service desk, security awareness training, staff augmentation, and infrastructure management
- Software Training: Training options for ERP products including Microsoft Dynamics 365 and Dynamics GP
- Software Development: Custom software development services creating add-ons for financial systems and tailored business applications
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Enterprise ERP implementations typically involve comprehensive consulting engagements with customized pricing based on scope |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Paradigm Technology Consulting product offering
Product offeringCore offering
Paradigm Technology Consulting (PTC) operates as a Microsoft Value-Added Reseller (VAR) and ERP consulting firm, reselling and implementing Microsoft Dynamics GP, Dynamics 365 Business Central, Microsoft 365, Power Platform, and Azure cloud solutions. The firm provides complementary professional services including ERP consulting and implementation, managed IT support, custom software development, 24/7 service desk, security awareness training, software training, staff augmentation, and infrastructure solutions for mid-market and enterprise customers in the United States.
Product overview
Paradigm Technology Consulting (PTC) operates as a Value-Added Reseller (VAR) and technology consulting firm offering a portfolio of ERP, business applications, and IT managed services. The core product portfolio centers on Microsoft Dynamics 365 Business Central and Microsoft Dynamics GP as the primary ERP platforms, with Power GP Online as a cloud-delivered variant of Dynamics GP. These are supplemented by PTC-branded add-on modules including PTC Analytics (Power BI dashboards for Dynamics GP) and PTC Enhancements (custom add-ons for Dynamics GP), alongside Microsoft Power Platform and Office 365. Beyond core ERP, PTC offers professional services including ERP consulting, IT support and management, software development, service desk, security awareness training, software training, depot configuration and repair, staff augmentation, and infrastructure solutions covering security, backup, networking, and cloud infrastructure.
Differentiator
Problem solved
Functional benefit
Products and services
- Microsoft Dynamics 365 Business Central
Quantifiable outcome
- Multiple industry recognitions across consecutive years demonstrating sustained growth and excellence in ERP consulting
Companies that use Paradigm Technology Consulting
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles3 records
Paradigm Technology Consulting technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability7 records
Feature6 records
Paradigm Technology Consulting partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- MicrosoftcorePTC is an authorized Microsoft VAR partner specializing in Microsoft Dynamics GP, Dynamics 365 Business Central, Microsoft 365, Power Platform, and Azure cloud solutions. The partnership forms the core of PTC's business offerings.
- ISS SolutionscoreParent company providing nationwide healthcare technology management services including planning, acquisition, implementation, oversight, calibration, planned maintenance, and repair of clinical equipment and infrastructure elements.
- HDI (Help Desk Institute)corePTC is a long-time member and sponsor of HDI, a collaborative environment for IT and customer service professionals. The local HDI Philly Chapter is one of the leading chapters in the global HDI community.
- AppleminorInfrastructure solution partner providing Apple products and services as part of PTC's technology offerings
- Cisco/Cisco MerakiminorInfrastructure solution partner for networking solutions including Cisco and Cisco Meraki products
- HP/HPEminorInfrastructure solution partner providing HP and HPE hardware and services
- VMwareminorInfrastructure solution partner for virtualization solutions
- VeeamminorPartner for backup and recovery solutions
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
Paradigm Technology Consulting competitors and assessment
Company assessmentBroad incumbents
- Crowe LLP: Major accounting/consulting firm with a Microsoft Dynamics ERP implementation practice serving mid-market and enterprise clients; comparable service offering but with significantly broader scale.
- BDO Digital: Technology consulting arm of BDO USA offering Microsoft Dynamics ERP implementations, managed services, and digital transformation — comparable business model to PTC but embedded within a much larger accounting/consulting platform.
- RSM US: Large global audit/consulting firm with a substantial Microsoft Dynamics and Business Applications practice serving mid-market clients; overlaps with PTC's ERP consulting and managed services but at significantly greater scale and geographic reach.
- Armanino LLP: Large US accounting and business consulting firm with a strong Microsoft Dynamics practice and proprietary tools, frequently appearing alongside PTC on Top 100 VAR rankings; comparable VAR/consulting hybrid model.
Direct peers
- Sikich LLP: National accounting, technology, and ERP consulting firm with a Microsoft Dynamics practice offering implementation, managed services, and custom development — directly comparable to PTC's core service mix and mid-market customer focus.
- Arbela Technologies: Microsoft Dynamics Gold Partner offering ERP consulting, implementation, and managed services for mid-market companies; another directly comparable Dynamics-focused VAR.
- CliftonLarsonAllen (CLA): Top-10 US accounting and advisory firm with an ERP/technology services practice focused on middle-market clients; shares PTC's mid-market Microsoft Dynamics positioning and professional services + managed services model.
- JourneyTEAM: Microsoft Dynamics ERP and CRM consulting firm specializing in Dynamics 365 Business Central and Customer Engagement; similar VAR/services business model and mid-market focus as PTC.
- Columbus Global: Specialized Microsoft Dynamics partner delivering ERP consulting, implementation, and managed services primarily to mid-market organizations — a direct competitor in the same Microsoft channel with comparable scale.
Emerging players
- Netgain Technology: Technology and managed services firm with Microsoft Dynamics hosting and ERP consulting capabilities; overlaps with PTC's managed services and cloud hosting (Power GP Online) offerings.
Market position
Strengths5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Paradigm Technology Consulting social profiles
Digital presenceParadigm Technology Consulting financial estimates
Financial estimateRevenue estimate
Valuation estimate
Paradigm Technology Consulting leadership team
Management profileNumber of profiles
Profiles6 records
Paradigm Technology Consulting funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Paradigm Technology Consulting M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Paradigm Technology Consulting
What does Paradigm Technology Consulting do?
Paradigm Technology Consulting (PTC) operates as a Microsoft Value-Added Reseller (VAR) and ERP consulting firm, reselling and implementing Microsoft Dynamics GP, Dynamics 365 Business Central, Microsoft 365, Power Platform, and Azure cloud solutions. The firm provides complementary professional services including ERP consulting and implementation, managed IT support, custom software development, 24/7 service desk, security awareness training, software training, staff augmentation, and infrastructure solutions for mid-market and enterprise customers in the United States.
Is Paradigm Technology Consulting a public or private company?
Paradigm Technology Consulting is a private company. It is classified as corporate owned and is currently operating.
When was Paradigm Technology Consulting founded?
Paradigm Technology Consulting was founded in 1999. It employs 11 to 50 people.
Where is Paradigm Technology Consulting based?
Paradigm Technology Consulting is headquartered in Allentown, United States, in the North America region.
How does Paradigm Technology Consulting make money?
Five revenue lines are on record. ERP Software Resale is the primary driver. The others are ERP Consulting and Implementation, managed IT Services, software Training and software Development.
Who are Paradigm Technology Consulting's main competitors?
Broad incumbents on record are Crowe LLP, BDO Digital, RSM US and Armanino LLP. Direct peers are Sikich LLP, Arbela Technologies, CliftonLarsonAllen (CLA), JourneyTEAM and Columbus Global. Netgain Technology is listed as an emerging player.
Does Paradigm Technology Consulting have an API?
No public API is recorded for Paradigm Technology Consulting.
What industry is Paradigm Technology Consulting in?
Paradigm Technology Consulting's product category is ERP Consulting Services. Its primary akta.pro industry code is BPAHAEAI, ERP, CRM & Enterprise Applications Consulting, with a secondary code of BPAHACAH, Digital & Technology Transformation Consulting. Its NAICS code is 54161 and its SIC code is 8742.