SYSCOM

What SYSCOM does

SYSCOM is a privately-held Mexican B2B technology wholesaler and distribution platform headquartered in Chihuahua, Mexico, founded in 1993. The company distributes more than 85,000 technology products from over 300 global manufacturers to professional system integrators, value-added resellers, and enterprise end-customers across Mexico, with supporting sales offices in El Paso (USA) and Bogotá (Colombia). Its core product categories span video surveillance (Hikvision, Hanwha, HID), networking and wireless (Ubiquiti, MikroTik, TP-LINK, Cambium, Grandstream), enterprise IT (Huawei, Synology, CyberPower, Yeastar, Yealink), commercial audio (Bose Professional), industrial automation (DOBOT), unmanned aerial systems (DJI Enterprise), and Mexican-manufactured house brands LinkedPRO (network infrastructure, cabinets, cabling) and AUFIT (HVAC minisplits). The company also distributes the EPCOM own brand for professional surveillance and power equipment.

SYSCOM's operating technology centers on its proprietary SYSCOM.mx e-commerce platform maintained by 85 in-house software developers, offering product catalog, project quotation tools, real-time inventory visibility, logistics tracking, and APIs under a 99.99% uptime SLA, complemented by a Zero Touch Provisioning (ZTP) hardware pre-configuration service. Operational infrastructure includes 25 strategically located distribution centers covering 200,000 m² of warehouse space, 35 trailers, and 95 electric forklifts, enabling same-day dispatch for 99% of orders with a 90-minute minimum delivery window and 2,500+ orders processed daily. The company employs 2,000+ professionals including 300+ certified engineers providing technical support with an average 4-minute resolution time, and operates Universidad SYSCOM (USYS), an in-house training institution offering a master's degree in management of technology enterprises.

Revenue is generated primarily through product markup on B2B distribution, supplemented by logistics services and house-brand sales that carry structurally higher margins. Pricing operates on a per-unit basis for catalog transactions with a 4% cash discount, and on a custom quotation basis for integrator projects. SYSCOM sells through a hybrid of physical branches, its e-commerce platform, inside sales (phone, WhatsApp, Messenger), and field technical advisors serving enterprise accounts, with the integrator-to-end-customer channel as the dominant motion. Quality and compliance are anchored by ISO 9001:2015 certification (semi-annual audits), two consecutive ANCE awards for NOM certifications processed, and an in-house product validation laboratory. The company is independently owned, with no disclosed institutional investment, parent holding company, or public listing.

Name

SYSCOM

Legal name

SYSCOM

Website

https://syscom.mx

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

501–1,000 employees

Short description

SYSCOM is a privately-held Mexican B2B technology wholesaler distributing 85,000+ products from 300+ global manufacturers to professional integrators and enterprise customers across Mexico via 25 distribution centers, a proprietary e-commerce platform, and house brands LinkedPRO and AUFIT.

Ownership category

akta.pro rank

Headquarters

HQ city

Chihuahua

HQ country

Mexico

HQ region

Latin America

Offices26 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Supply Chain, Operations, Personnel, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. B2B Distribution — Product Sales: SYSCOM generates revenue primarily by distributing technology products (networking, video surveillance, cybersecurity, energy, etc.) from 300+ global manufacturers to professional integrators and resellers across Mexico. Revenue is earned through product mark-up on direct purchases, bulk buying advantages, and efficient logistics. SYSCOM processes over 2,500 orders daily.
2. Same-Day Logistics & Fulfillment Services: SYSCOM offers guaranteed same-day dispatch for 99% of orders from its 25 distribution centers and 200,000 m² of warehouse space, with more than 35 trailers and 95 electric forklifts. Logistics services are bundled with product sales as a value-added component.
3. House Brands (LinkedPRO, AUFIT, EPCOM): SYSCOM manufactures and distributes its own branded product lines including LinkedPRO (network infrastructure, racks, cabinets, cabling) and AUFIT (HVAC/minisplits), providing higher margins than distributed brands.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

SYSCOM is a B2B technology wholesaler and distributor serving professional system integrators and resellers across Mexico. The company distributes more than 85,000 products from over 300 global manufacturers across categories including video surveillance, networking, cybersecurity, energy, telecommunications, and structured cabling. SYSCOM also manufactures and distributes its own house brands—LinkedPRO (network infrastructure), AUFIT (HVAC/climate control), and EPCOM (surveillance, power, industrial)—and operates 25 distribution centers offering same-day dispatch and value-added services such as Zero Touch Provisioning.

Product overview

SYSCOM is a B2B technology distributor and wholesaler based in Mexico operating a distribution platform for professional integrators. The company offers an extensive portfolio of over 85,000 technology products across more than 300 manufacturer brands. Key product lines include Hikvision video surveillance solutions (TurboHD ColorVu 3.0 cameras, IP cameras with AcuSense AI, NVRs, and Hik-Connect Teams cloud platform), Ubiquiti wireless networking equipment (airMAX PtP/PtMP radios, UniFi WiFi 6/7 access points, UCG cloud gateways), AUFIT WiFi-enabled inverter minisplits (Inverter, Dual Inverter, and Triple Inverter models), LinkedPRO Mexican-manufactured network infrastructure (cabinets, junction boxes, fiber cables), Synology NAS storage, Huawei enterprise solutions (networking, cybersecurity, conference displays), Yeastar IP-PBX telephone systems, Grandstream WiFi 7 access points, and Bose Professional audio systems. The platform serves integrators, ISPs, and enterprise clients with products spanning video surveillance, wireless networking, cabling, climate control, storage, cybersecurity, and audio-visual categories.

Differentiator

Problem solved

Functional benefit

Brands

• AUFIT: WiFi Inverter air conditioning and HVAC solutions including minisplits for residential and commercial applications in Mexico.
• LINKEDPRO

Products and services

• Ubiquiti airMAX Wireless Radios Point-to-point and point-to-multipoint wireless radio bridges including LiteBeam AC Gen2, PowerBeam AC Gen2, NanoStation Loco5AC, LiteAP AC, and IsoStation models supporting 5 GHz long-range connectivity for ISPs and enterprise networks.
• Ubiquiti UniFi WiFi 6/7 Access Points Enterprise wireless access points including WiFi 6 Pro (U6-PRO) supporting up to 5.3 Gbps with MU-MIMO 4x4 and OFDMA, and WiFi 7 Pro (U7-PRO) with 6 GHz support, Multi-Link Operation, and 2.5 GbE port for high-density indoor deployments.
• Hikvision TurboHD ColorVu Cameras High-definition analog surveillance cameras with ColorVu 3.0 technology capturing color images in near-darkness (0.0005 lux) using F1.0 sensors and supplemental soft white light, available in Turret and Bala form factors at 2 MP, 5 MP, and 8 MP resolutions.
• Hikvision IP Cameras and NVRs Network video recorders and IP cameras including multi-megapixel solutions, panoramic 180-degree models, AcuSense human/vehicle detection, and IP67 weather protection for enterprise surveillance deployments.
• Hikvision Hik-Connect Teams Platform SaaS cloud platform unifying video surveillance, biometric access control, and video intercoms with user synchronization by areas, remote attendance reporting, unlimited alarm notifications, and compatibility with Min Moe terminals and controllers up to 128 doors.
• Synology NAS and Storage Solutions Network-attached storage systems and surveillance storage solutions including the RS3621XS+ for enterprise deployments with scalable capacity and RAID protection for data redundancy.
• AUFIT WiFi Inverter Minisplits SYSCOM's house brand smart air conditioning units with WiFi connectivity, SEER 17-21 ratings, R32 refrigerant, and compatibility with Alexa and Google Home. Available in Inverter, Dual Inverter, and Triple Inverter variants ranging from 12,000 to 30,000 BTU.
• LinkedPRO Network Infrastructure SYSCOM's house brand network infrastructure products manufactured in Mexico including IP65/IP55 waterproof junction boxes (80mm-300mm), wall-mount cabinets (4U-24U), cable management trays, fire alarm wire, security alarm cable, and AOC fiber cables supporting 1G-400G data rates.
• Yeastar P-Series IP-PBX Modular IP-PBX telephone systems scaling from 20 to 500 extensions for growing businesses requiring scalable enterprise telephone solutions without traumatic migrations or hidden costs.
• Grandstream GWN WiFi 7 Access Points Enterprise wireless access points featuring WiFi 7 technology with coverage up to 175 meters for high-performance business and ISP deployments.
• Huawei Enterprise Solutions Enterprise networking, WiFi (AP761), cybersecurity (USG6000FS125), FTTH/PON infrastructure, fiber optics, conference displays (IdeaHub collaboration v3), and ONT preset configuration tools for ISPs and enterprise networks.
• Ubiquiti UCG Ultra Cloud Gateway Compact cloud gateway supporting up to 30+ UniFi devices and 300+ clients with 1 Gbps IDS/IPS routing and multi-WAN load balancing for small-to-medium enterprise networks.
• Bose Professional Audio Systems Professional audio amplifiers including PowerSpace+ (P4150+ and P4300+) with integrated DSP, AmpLink connectivity, I-Share mode, and compatibility with high and low impedance for commercial installations up to 4 zones.
• SanDisk Video microSD Cards Continuous-recording memory cards evolved from WD Purple microSD, designed for 24/7 video surveillance with reinforced durability and reliability for professional security systems.

Quantifiable outcome

• 99% order fulfillment rate across all branches
• +6 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature4 records

Partnerships

25 partnerships are on record, tiered core and minor.

• HIKVISIONcoreChannel Partner/ Reseller/ DistributorHIKVISION is one of the world's leading providers of video surveillance products and solutions. SYSCOM distributes the full HIKVISION portfolio including TurboHD, IP cameras, AcuSense DVRs, ColorVu, access control, video intercoms, and AI-powered analytics (AcuSeek). SYSCOM offers HIKVISION certification courses and live training events.
• UBIQUITI NetworkscoreChannel Partner/ Reseller/ DistributorUBIQUITI Networks is a US-based networking and Wi-Fi equipment manufacturer. SYSCOM distributes Ubiquiti's UniFi networking, airMAX wireless links, and video surveillance products in Mexico. Featured categories include Wi-Fi 6/7 access points, PtP/PtMP wireless links, switches, and NVRs.
• Huawei EnterprisecoreChannel Partner/ Reseller/ DistributorHuawei Enterprise offers networking, cybersecurity, collaboration (IdeaHub), and energy solutions. SYSCOM distributes Huawei's enterprise product lines including routers, firewalls, access points, and conference displays.
• HID GlobalcoreChannel Partner/ Reseller/ DistributorHID Global is a leading provider of identity and access control solutions including biometric readers, card credentials, and access management platforms. SYSCOM distributes HID products for physical access control deployments.
• Hanwha Techwin (Wisenet)coreChannel Partner/ Reseller/ DistributorHanwha Techwin (Wisenet brand) is a South Korean manufacturer of video surveillance solutions. SYSCOM distributes Hanwha's multi-megapixel cameras and NVRs as part of its video surveillance portfolio.
• Bose ProfessionalcoreChannel Partner/ Reseller/ DistributorBose Professional provides commercial audio systems including amplifiers, speakers, and audio management platforms. SYSCOM distributes Bose Professional products for retail, education, corporate, and hospitality installations.
• MikroTikcoreChannel Partner/ Reseller/ DistributorMikroTik is a Latvian manufacturer of networking equipment including routers, switches, and wireless access points. SYSCOM distributes MikroTik products for enterprise and ISP networking deployments.
• Cambium NetworkscoreChannel Partner/ Reseller/ DistributorCambium Networks provides enterprise wireless networking solutions including point-to-point and point-to-multipoint links. SYSCOM distributes Cambium wireless equipment as part of its networking solutions.
• DOBOTcoreChannel Partner/ Reseller/ DistributorDOBOT is a Chinese manufacturer of industrial and collaborative robots (cobots). SYSCOM distributes DOBOT robots for industrial automation applications in manufacturing and related sectors.
• DJI EnterprisecoreChannel Partner/ Reseller/ DistributorDJI is the world's leading drone manufacturer. SYSCOM distributes DJI Enterprise drones (including the Matrice series) for professional applications in security, inspection, and logistics.
• Honeywell (Resideo)coreChannel Partner/ Reseller/ DistributorHoneywell and Resideo provide automation, intrusion detection, fire detection, and building management solutions. SYSCOM distributes Honeywell/resideo products including MAXPRO NVR/VMS certification programs.
• PANDUITcoreChannel Partner/ Reseller/ DistributorPANDUIT is a US-based manufacturer of network infrastructure products including cable management, racks, and connectivity solutions. SYSCOM distributes PANDUIT products for structured cabling and data center deployments.
• SYNOLOGYcoreChannel Partner/ Reseller/ DistributorSYNOLOGY is a Taiwanese provider of network-attached storage (NAS) and surveillance solutions. SYSCOM distributes SYNOLOGY NAS devices and video surveillance management platforms.
• GrandstreamcoreChannel Partner/ Reseller/ DistributorGrandstream provides IP telephony, video conferencing, and networking solutions. SYSCOM distributes Grandstream products for enterprise communication and Wi-Fi deployments.
• TP-LINKcoreChannel Partner/ Reseller/ DistributorTP-LINK offers networking and Wi-Fi solutions for enterprise and consumer markets. SYSCOM distributes TP-LINK Omada business networking products including access points and switches.
• YealinkcoreChannel Partner/ Reseller/ DistributorYealink is a Chinese provider of IP telephony and video conferencing solutions. SYSCOM distributes Yealink headsets and IP phones as part of its unified communications portfolio.
• FiberhomecoreChannel Partner/ Reseller/ DistributorFiberhome is a Chinese manufacturer of fiber optic transmission equipment and FTTH/PON solutions. SYSCOM distributes Fiberhome products for next-generation ISP and enterprise fiber deployments.
• CyberPowercoreChannel Partner/ Reseller/ DistributorCyberPower provides power protection and UPS solutions for data centers, enterprises, and industrial applications. SYSCOM distributes CyberPower UPS and power protection equipment.
• Notifier (Honeywell)coreChannel Partner/ Reseller/ DistributorNotifier is a brand of fire alarm and detection systems under Honeywell. SYSCOM distributes Notifier products for early fire detection in data centers, hospitals, industrial, and educational facilities.
• EPCOM (Own Brand)coreChannel Partner/ Reseller/ DistributorEPCOM is SYSCOM's house brand for professional surveillance, power, and industrial equipment. EPCOM products are manufactured or sourced exclusively for SYSCOM, providing higher margins than distributed brands.
• LinkedPRO (Own Brand)coreChannel Partner/ Reseller/ DistributorLinkedPRO is SYSCOM's house brand for network infrastructure, racks, cabinets, and cabling products manufactured in Mexico for global distribution. Products carry the 'Hecho en México' (Made in Mexico) designation.
• AUFIT (Own Brand)coreChannel Partner/ Reseller/ DistributorAUFIT is SYSCOM's house brand for HVAC/climate control products, specifically WiFi Inverter minisplits with SEER ratings from 17 to 21, compatible with Alexa and Google Home. Manufactured for the Mexican market.
• KenwoodcoreChannel Partner/ Reseller/ DistributorKenwood provides professional radio communication equipment. SYSCOM distributes Kenwood radios and offers Kenwood radio training and certification events.
• ANATELcoreOthersANATEL (Agência Nacional de Telecomunicações) is Brazil's telecommunications regulatory agency. SYSCOM holds ANATEL affiliation, enabling it to distribute certain telecommunications and radio equipment in compliance with Brazilian regulatory standards.
• ANCE (Asociación Nacional de Normalización y Certificación de la Construcción)minorOthersANCE is Mexico's national standardization and certification body for construction. SYSCOM has won the ANCE award for two consecutive years as the company with the most NOM certifications processed and authorized in Mexico.

Scale indicators16 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• CT Internacional (CTI): Mexican B2B technology wholesaler serving integrators and resellers with networking, surveillance, and telecom equipment. Closest direct competitor in Mexico, competing on the same integrator channel with overlapping vendor relationships.
• Grupo CVA (CVA Mayoreo): Major Mexican IT and electronics distributor serving resellers and integrators across computing, networking, and security categories. Overlaps directly with SYSCOM's SMB/integrator channel and product breadth.
• Steren: Mexican electronics and connectivity products retailer/distributor with both consumer and B2B/professional channels. Comparable in geographic footprint and product breadth though more retail-tilted.

Broad incumbents

• ScanSource: US-headquartered value-added distributor of specialty technology solutions including security, AV, and networking. Overlaps in security/networking categories and integrator channel model, though primarily US-focused.
• Ingram Micro: Global IT distributor with broad portfolio spanning networking, security, and communications. Comparable B2B distribution model and vendor relationships, though much larger and more diversified globally.
• TD SYNNEX: Global IT distributor formed from the merger of Tech Data and SYNNEX, serving resellers with networking, security, and communications solutions. Comparable integrator/reseller go-to-market and product breadth at much larger scale.
• Arrow Electronics: Global broadline distributor of electronic components and enterprise computing solutions. Comparable in electronic equipment distribution and value-added services, with deeper industrial/enterprise tilt.
• Anixter (WESCO): Global distributor of network and security solutions, acquired by WESCO International. Comparable in security, networking, and communications distribution to integrators and contractors.
• Tech Data (pre-merger, now TD SYNNEX): Historical global IT distributor with significant Mexican and LatAm operations. Comparable integrator channel, product portfolio, and value-added logistics services prior to the SYNNEX merger.

Regional players

• Intcomex: LatAm-focused IT distribution platform serving resellers across Latin America and the Caribbean. Comparable integrator/reseller channel model and product mix, with broader LatAm geography rather than Mexico-centric.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/syscomenlinea

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SYSCOM