Anthro-Tech

What Anthro-Tech does

Anthro-Tech, Inc. is a privately held human-centered design (HCD) consultancy founded in 1997 and headquartered in Olympia, Washington. The firm specializes in helping federal, state, and local government agencies — alongside nonprofits and social-impact enterprises — design accessible, usable digital services and websites. Its service portfolio spans Strategy, User Research, Training & Coaching, Information Architecture, User Interface & Interaction Design, Usability Testing & Evaluation, Accessibility Services (WCAG 2.1 AA / Section 508), Content Strategy (including plain language), and Organizational Change Management. Specialized offerings include Rolling Research, Service Blueprinting, Digital Ecosystem Mapping, UX Roadmaps, Prototypes, and large-scale content migrations. Underlying technology is methodology-driven rather than platform-driven: iterative, collaborative design processes, in-home usability studies with assistive technology users, and combined automated/manual accessibility audits. There is no proprietary software platform; value resides in human expertise and codified processes.

The business model is professional services, project-based, and contracted exclusively through government procurement channels. At the federal level, Anthro-Tech holds GSA Multiple Award Schedule Contract #47QRAA26D0049 under SINs 541511, 54151S, and 541611. At the state level, the firm is accessible via Washington ITPS, Texas DIR/CMBL, California CMAS (through Carahsoft), Oklahoma OMES, and Montana Master Contract, plus national cooperative purchasing through NASPO ValuePoint and OMNIA Partners (via SHI International). Pricing is quote-based per engagement; supplemental revenue comes from instructor-led virtual training courses sold through Washington State DES at $413-$482 per seat. The firm holds SOC 2 Type II certification and is WOSB (SBA) and WBE (WBENC) certified. Ownership is founder-controlled (Suzanne Boyd, Founder & CEO), with no disclosed venture capital, private equity, or acquisition history. Revenue and employee count are not publicly disclosed; firmographic data indicates 11-50 employees, placing the company in the small-consultancy segment.

Name

Anthro-Tech

Legal name

Anthro-Tech, Inc.

Website

https://anthro-tech.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Short description

Anthro-Tech is a privately held human-centered design consultancy founded in 1997 that delivers user research, accessibility, content strategy, and UX design services primarily to U.S. federal, state, and local government agencies, with secondary work for nonprofits and social-impact enterprises.

Ownership category

akta.pro rank

Product category

UX Design Consulting Services

akta.pro primary industry

Special Education & Accessibility-Optimized Media (UDL, AAC, Captioning) (EDAGALAH)

Keywords

• Human-centered design consulting
• Digital accessibility services
• UX research services
• Content strategy consulting
• Organizational change management

Headquarters

HQ city

Yellow Springs

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Government Consulting Services: Professional services revenue generated through contracted consulting engagements with federal, state, and local government agencies. Services include strategy, user research, UX design, accessibility evaluation, content strategy, training, and organizational change management. Revenue is project-based and contracted through pre-vetted government procurement vehicles.

Pricing tiers

Go-to-market motion1 record

Distribution channels10 records

Marketing channels9 records

Core offering

Anthro-Tech is a human-centered design consultancy that delivers strategy, user research, UX design, digital accessibility (WCAG/Section 508), content strategy, usability testing, training and coaching, and organizational change management services to government agencies, nonprofits, and enterprises with a social-impact mission. Engagements are contracted primarily through government procurement vehicles (GSA MAS, state contracts, cooperative purchasing programs).

Product overview

Anthro-Tech is a human-centered design consultancy (service-based, not a software product company) focused on government agencies, nonprofits, and enterprises with a social-impact mission. Their offerings are organized as professional services including Strategy, User Research, Training & Coaching, Information Architecture, User Interface & Interaction Design, Usability Testing & Evaluation, Accessibility Services, Content Strategy, and Organizational Change Management. Additional specialized offerings include UX Research Services (Rolling Research, Customer Journey Mapping, Service Blueprinting, UX Research for Digital Navigation, Interactive Training), Content Strategy Services (Content Production and Governance, Large-Scale Digital Content Migrations), User Experience Design Services (UX Roadmaps, Prototypes, Interface Design, Design Systems and Visual Identity), and Digital Accessibility Services. They also offer a Newsletter subscription and operate through multiple government contracting vehicles including GSA Multiple Award Schedule (Contract No. 47QRAA26D0049).

Differentiator

Problem solved

Functional benefit

Products and services

• Strategy Strategic consulting to help government, nonprofit, and social-impact clients clarify and articulate a project's purpose, bringing new thinking and approaches to complex challenges.
• User Research Research services employing interviews, usability testing, surveys, and field studies to develop clear understanding of target audiences for government and social-impact organizations.
• Training & Coaching Workshops and coaching on human-centered design, writing for the web, and accessibility, including fee-based virtual trainings offered through Washington State DES.
• Information Architecture Information architecture and conceptual design services including card sorting and tree testing, forming a foundation for successful user experiences.
• User Interface & Interaction Design Iterative design of interfaces and interactions with user feedback incorporated throughout the design process.
• Usability Testing & Evaluation Direct evaluation of products with users to identify what works and does not work, including expert review and usability studies.
• Accessibility Services Accessibility consulting including WCAG compliance assessments, Section 508 compliance, accessibility audits, and in-home studies with assistive technology users.
• Content Strategy Content strategy services including plain language guidance, writing for the web, content production and governance, and large-scale digital content migrations.
• Organizational Change Management Consulting to guide organizations through effecting change, controlling change, and helping people adapt to change.
• Rolling Research Fast, flexible, iterative customer insights service delivering data-driven research to accelerate product time-to-market and build stakeholder buy-in.
• Customer Journey Mapping Mapping the real customer journey — what people do, think, and feel at each touchpoint — to uncover moments of friction and opportunity.
• Service Blueprinting Mapping the full customer journey frontstage and backstage to reveal operational bottlenecks and create clear priorities for improvement.
• UX Research for Digital Navigation Studying how people categorize, search, and move through digital experiences using card sorting and tree testing to improve navigation clarity.
• Interactive Training Immersive training programs including UX Intensive (four-day workshop), Customer Personas and Journey Maps, and Customer Experience Research-Based Solutioning.
• Content Production and Governance Helping teams create repeatable workflows for writing, editing, and managing content with editorial style guides and structured processes.
• Large-Scale Digital Content Migrations Reviewing current content, designing clear content models, creating and testing new navigation, and ensuring accurate migration during website redesigns.
• UX Roadmaps Helping define the path for digital experience evolution through focused evaluation, collaborative workshops, and clear design principles.
• Prototypes Rapid prototyping and user testing to validate experiences before development, reducing costly surprises and providing confidence in investments.
• Interface Design Hands-on product design, wireframing, and rapid prototyping to define interfaces and feature sets that reduce complexity.
• Design Systems and Visual Identity Defining visual language that is clear, consistent, and built to scale through collaborative workshops and accessible interface design.
• GSA Multiple Award Schedule (Contract No. 47QRAA26D0049) Federal contracting vehicle providing streamlined access to Anthro-Tech's human-centered design and accessibility services for federal agencies under SINs 541511, 54151S, and 541611.
• Newsletter Email newsletter delivering human-centered design insights, expert tips, real-world case studies, and strategies tailored for impact.

Quantifiable outcome

• 21-point increase in system ease-of-use score for Washington Department of Licensing website redesign
• +7 more outcomes

Named customers14 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Carahsoft Technology CorpcoreChannel Partner/ Reseller/ DistributorCarahsoft serves as the primary reseller enabling California state agencies to engage Anthro-Tech through the California Multiple Award Schedule (CMAS). Anthro-Tech is accessible via Carahsoft's government contracting portfolio.
• SHI International CorpcoreChannel Partner/ Reseller/ DistributorSHI International Corp serves as the contracting partner through OMNIA Partners, enabling state and local entities to procure Anthro-Tech services via a national cooperative purchasing agreement.
• EdgePublic LLCminorChannel Partner/ Reseller/ DistributorEdgePublic LLC enables access to Anthro-Tech through the Alliance for Innovation partnership, providing another channel for government agencies to engage Anthro-Tech's services.
• NASPO ValuePointcoreChannel Partner/ Reseller/ DistributorNASPO ValuePoint is a national cooperative purchasing program providing state and local government entities streamlined access to Anthro-Tech's services through pre-negotiated contracts.
• BytemarkcoreStrategic or Co-development PartnerBytemark is the mobile app developer for CapMetro. Anthro-Tech was engaged by Bytemark to provide UX research and digital accessibility expertise for improving CapMetro's customer web portal and mobile app. Anthro-Tech conducted usability testing, accessibility reviews, and field research in collaboration with Bytemark's development work.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• ServiceNow (Public Sector): ServiceNow provides enterprise workflow and case-management platforms widely deployed across federal and state agencies, including citizen-service delivery. Anthro-Tech has co-hosted webinars with ServiceNow, indicating overlap in addressing government digital-service modernization, though ServiceNow is a broad platform incumbent rather than a specialist consultancy.
• Salesforce.org (Public Sector / Nonprofit Cloud): Salesforce.org sells CRM platforms and consulting services to government, nonprofit, and social-impact organizations — overlapping with Anthro-Tech's client base on the technology-platform side. Anthro-Tech is occasionally a partner for accessibility and HCD work on Salesforce implementations.

Direct peers

• Blink UX: Blink UX is a user research and design consultancy with deep government and public-sector experience (notably with the U.S. Census Bureau and federal agencies). It overlaps directly with Anthro-Tech on user research, accessibility, and information architecture for government digital services.
• Nava: Nava is a public-benefit civic-tech consultancy that partners with federal and state agencies to build accessible digital services. Like Anthro-Tech, it applies human-centered design to government digital transformation, including work for HHS and SSA, and competes directly for similar federal contracts through GSA vehicles.
• Civilla: Civilla is a non-profit design consultancy that partners with state and local governments to redesign services (notably with Michigan and other state agencies). It is highly comparable in mission, methodology (HCD, service design, accessibility), and government client base.
• Ad Hoc: Ad Hoc is a government-focused software and design firm building digital services for federal agencies (CMS, VA, GSA). It competes with Anthro-Tech on the same federal UX/accessibility RFPs and shares the HCD-for-government playbook, though it leans more toward software product delivery.
• Forum One: Forum One is a digital agency that builds accessible websites and digital experiences for nonprofits, associations, and government agencies. It shares Anthro-Tech's HCD-driven approach, accessibility focus, and nonprofit/government client overlap.
• 18F (TTS, GSA): 18F is an in-house federal civic-tech team that partners with agencies on digital services using HCD, user research, and accessibility. It is both a peer and a partner-ecosystem participant for firms like Anthro-Tech on federal accessibility and digital-modernization work.

Emerging players

• Center for Civic Design: Center for Civic Design specializes in design for elections and civic information, working with secretaries of state and election administrators. It overlaps with Anthro-Tech's work for Washington Secretary of State (VoteWA) and shares a government-accessibility focus, though its scope is more narrowly elections-focused.

Others

• Carahsoft Technology Corp: Carahsoft is the primary government IT reseller enabling Anthro-Tech's California CMAS access. While not a direct competitor, it is a channel ecosystem participant that influences how Anthro-Tech reaches public-sector buyers and is comparable as a complementary government-market participant.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@AnthroTechUX
• LinkedInlinkedin.com/company/anthrotechux
• Xx.com/anthrotechux

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Anthro-Tech