What DoctorBox does

DoctorBox GmbH is a Berlin-based digital health platform founded in 2016 that operates a consumer health app and B2B infrastructure serving German statutory health insurers, pharmacies, medical practices, employers, and laboratories. The company offers end-to-end-encrypted personal health record management, an AI-powered health companion (MIRA) that interprets medical documents, KBV-certified video consultation (DoctorBox Pro), and a vertically integrated home test kit platform covering prevention categories including colorectal cancer screening, diabetes, HPV, and STI testing. The platform is built on a modular white-label architecture hosted on BSI-certified German servers, with mandatory end-to-end encryption using user-controlled keys, Gematik-certified telematics integration for pharmacy workflows, and ISO 27001/ISO 9001 certifications.

The business operates a hybrid PLG/B2B model: a freemium consumer app (Basic free, Plus at €0.99/month, Premium at €2.99/month with annual free home test) drives 1M+ registered users and direct test kit e-commerce sales, while enterprise contracts cover white-label app licensing, testkit logistics-as-a-service, DoctorBox Pro video consultation subscriptions (€13.50/month net), and selective-contract prevention programs for statutory health insurers covering approximately 16 million insured persons. Recent commercial moves include partnerships with AOK Bayern and AOK Niedersachsen for home colorectal cancer screening, a joint pharmacy telemedicine offering with Tessan and XUND, and distribution agreements for novel diagnostics including Ziwig Endotest® and VOC breath analysis.

The 35-person organization claims German market leadership in home colorectal cancer screening and positions itself as one of Europe's largest manufacturers of layperson sample collection sets, with cumulative throughput exceeding 10 million test results.

Name

DoctorBox

Legal name

DoctorBox GmbH

Website

https://doctorbox.de

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

DoctorBox is a Berlin-based digital health platform offering an encrypted consumer health app with AI-powered medical document analysis, home diagnostic test kits, and KBV-certified video consultation, serving over one million users and B2B enterprise contracts covering approximately 16 million insured persons across German statutory health insurers.

Ownership category

akta.pro rank

Product category

Digital Health Platform

NAICS

Medical and Diagnostic Laboratories (62151), Offices of Physicians (6211), Offices of Other Health Practitioners (6213)

SIC

Services-Health Services (8000), Surgical & Medical Instruments & Apparatus (3841), Services-Medical Laboratories (8071)

akta.pro primary industry

Membership/Subscription Concierge Virtual Care (HLALAAAH)

akta.pro secondary industries

Personal Medical Devices & Home Diagnostics (Thermometers, Blood Pressure Monitors, Glucose Meters, Rapid Tests) (CRADAMAK), Chronic Disease Management IoT (Diabetes, CHF, COPD, Hypertension) (HLACAPAD), Primary Care & General Medicine Virtual Care (HLALAAAA), Prescription-Based Digital Clinics (Condition-Specific Rx Programs) (HLALAAAD)

Keywords

• Digital health platform
• Health data management
• Telemedicine services
• Home diagnostic testing
• Preventive health screening

Headquarters

HQ city

Berlin

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Premium Subscriptions (Basic, Plus, Premium): Monthly and annual subscription tiers (Basic free, Plus €0.99–9.99/year, Premium €2.99–35.28/year) offering incremental feature access including AI health assistant, pollen forecast, emergency sticker, repeat prescription requests, and annual free preventive home test.
2. Home Test Kits (Consumer): Sale of home testing kits for various health conditions (colorectal cancer, diabetes, PSA, HPV, etc.) through the DoctorBox shop. Premium members receive one free test annually.
3. B2B Enterprise Contracts: White-label app licensing, video consultation platform (DoctorBox Pro at €13.50/month net), testkit platform modules, and sampling set manufacturing sold to health insurers, employers, pharmacies, and medical practices. Revenue from platform fees, module licensing, and service contracts.
4. B2B Professional Services: Implementation, setup, pilot, and scaling services for enterprise customers including health insurers, pharmacies, and employers deploying prevention programs and digital health journeys.

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels7 records

Core offering

DoctorBox operates a cloud-based digital health platform that centralises encrypted personal health records, medication plans, vaccination data, and lab results, and pairs them with an AI health companion (MIRA) that translates clinical documents into plain language. The company sells consumer subscriptions (Basic free, Plus €0.99/month, Premium €2.99/month), a portfolio of CE-marked home test kits with mail-in laboratory analysis, KBV-certified video consultation, and a modular white-label app platform licensed to health insurers, pharmacies, employers, and medical practices across Germany and the EU.

Differentiator

Problem solved

Functional benefit

Brands

• SchnellTestToGo: Test center software for COVID-19 antigen, PoC PCR, and antibody tests with GDPR-compliant result transmission.
• MIRA

Products and services

• DoctorBox App (Consumer) Personal health management mobile application (iOS/Android/web) that delivers AI-powered health summaries, symptom checking, home test kit ordering, medication reminders, appointment management, digital vaccination records, and end-to-end encrypted health document storage. Sold to individual consumers in Basic (free), Plus (€0.99/month), and Premium (€2.99/month) tiers.
• MIRA – AI Health Companion Cloud-based LLM-powered health assistant that explains medical documents (doctor's letters, lab results) in plain language, answers health questions, and generates personalised recommendations. Processes uploaded photos of clinical documents and returns plain-language summaries with highlighted key values and next steps.
• DoctorBox Pro / Videosprechstunde KBV-certified video consultation platform for healthcare providers priced at €13.50 net/month. Includes integrated appointment booking, session documentation, encrypted document exchange, and multi-participant video for case discussions. Sold to physicians, MVZs, therapists, and pharmacies.
• DoctorBox White-Label App Platform Modular white-label health app platform that enables health insurers, employers, pharmacy chains, and hospital networks to deploy branded health apps in weeks using DoctorBox's proven modules (video consultation, appointments, test kits, findings, messaging, marketplace) with multi-tenant architecture and German-hosted ISO-certified, GDPR-compliant infrastructure.
• DoctorBox Testkit Platform End-to-end home test kit platform covering development, production, fulfillment, sample return logistics, accredited laboratory integration, and digital result delivery via the DoctorBox app. Sold to health insurers, employers, retail, and labs; supports white-label customisation.
• DoctorBox Sampling Sets CE-marked sample collection kits for blood (capillary/DBS), stool (iFOBT/DNA), urine (STI, kidney), saliva (genetics/pharmacogenetics), swabs (nasal/pharyngeal/buccal), and intimate samples (HPV, gynaecological screening). Available as white-label products with no minimum order quantity, shippable across the EU with local regulatory compliance.
• SchnellTestToGo Free test center software for professional COVID-19 antigen, PoC PCR, and antibody testing, used by pharmacies, physicians, vaccination centers, and mobile test stations. Features QR-code-based test subject registration and encrypted result delivery to the DoctorBox health account; has transmitted over 5.1 million test results.
• Cardlink Workflows Digital pharmacy workflows for e-prescription redemption with electronic health card (eGK) verification via the Cardlink procedure, Gematik-certified into the German Telematics Infrastructure. Sold to community pharmacies.
• DoctorBox Online Shop (Home Test Kits) E-commerce storefront selling CE-marked home test kits across 12 health categories including sexual health/STI, longevity and fitness, preventive screening, general health, hormones, DNA analysis, cardiovascular health, women's health, men's health, nutrients and vitamins, and fertility. Available to individual consumers with membership benefits including one annual free test for Premium members.
• DoctorBox Premium Membership Premium subscription tier priced at €2.99/month or €35.28/year, including all Plus features plus one annual free preventive home test kit (colorectal cancer screening, HbA1c, PSA, or HPV). Available only to residents of Germany.

Quantifiable outcome

• A health insurer achieved a 35% increase in participation rate for colorectal cancer screening compared to the analog predecessor program, with results delivered within 5 working days.
• +3 more outcomes

Named customers16 records

Segments6 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability7 records

Feature6 records

Partnerships

14 partnerships are on record, tiered core and minor.

• XUNDcoreTechnology or Integration · 2 June 2026DoctorBox and XUND expanded their existing partnership: XUND provides its CE-certified structured medical first assessment (Ersteinschätzung) as a Class IIa medical device for DoctorBox's assisted telemedicine (aTM) solution in pharmacies. XUND's certified symptom assessment complements DoctorBox's video consultation platform for pharmacy telemedicine kiosks. Also referenced on the impressum: XUND v1 (v1.51.0) is the medical device providing the symptom checker.
• TessancoreStrategic or Co-development Partner · 2 June 2026DoctorBox and Tessan (French specialist in augmented teleconsultation) launched a strategic partnership for the German market, enabling pharmacies to access professional telemedicine booths and terminals. The partnership aligns with Germany's new 30€ flat-rate reimbursement for assisted telemedicine in pharmacies. Tessan provides hardware (telemedicine kiosks); DoctorBox provides the software platform including XUND's medical first assessment and its video consultation infrastructure.
• AOK BayerncoreChannel Partner/ Reseller/ Distributor · 5 March 2026AOK Bayern partners with DoctorBox to offer early colorectal cancer screening for insured persons aged 40-49 (outside the standard statutory screening age of 50+). The program uses home test kits and the DoctorBox digital journey. Covers approximately 4.6 million insured persons.
• AOK NiedersachsencoreChannel Partner/ Reseller/ Distributor · 19 February 2026DoctorBox and AOK Niedersachsen enable insured members to perform free digital colorectal cancer screening (iFOBT) from home. Test kits are mailed to members, samples are analyzed by partner laboratories, and results are delivered digitally through the DoctorBox app with follow-up recommendations. Covers approximately 3.1 million insured persons.
• Labor BeckercoreTechnology or IntegrationPartner laboratory for home test processing in Germany. Labor Becker handled the German market launch of the Ziwig Endotest® (endometriosis saliva test), including regulatory compliance, sample logistics, and result reporting. Part of DoctorBox's partner laboratory network across Germany.
• Labor KronecoreTechnology or IntegrationPartner laboratory in DoctorBox's laboratory network for processing home test samples across various test types (blood, stool, urine, saliva, swabs).
• Labor Dr. WisplinghoffcoreTechnology or IntegrationPartner laboratory in DoctorBox's laboratory network for processing home test samples.
• LimbachcoreTechnology or IntegrationPartner laboratory group in DoctorBox's laboratory network for home test processing.
• European Oncology LabscoreTechnology or IntegrationPartner laboratory specializing in oncology for advanced diagnostic testing integrated into DoctorBox's home testing platform.
• ZiwigminorStrategic or Co-development PartnerFrench MedTech company whose Endotest® (endometriosis saliva test) was successfully launched in Germany through DoctorBox. DoctorBox managed the complete German market entry including translation, localization, regulatory compliance, reimbursement processes, logistics, and digital result delivery. DoctorBox handled the full value chain from sample logistics to result communication.
• RocheminorOthersListed as a reference partner on the pharmacy business page. Nature of relationship is not explicitly detailed but Roche appears alongside other reference partners (Johanniter, municipalities) in a logo section.
• GWQ ServicePlusminorChannel Partner/ Reseller/ DistributorHealth insurance network partner enabling access to additional insured populations through GWQ's network of partner health funds.
• AWS (Amazon Web Services)coreTechnology or IntegrationAWS EMEA SARL (Luxembourg) provides cloud-based Large Language Model infrastructure for the MIRA AI health companion. Data is transmitted to AWS during chat sessions only and deleted after session completion. A data processing agreement (DPA) is in place per DSGVO requirements. AWS is explicitly named in the privacy policy as the LLM service provider.
• Mollie B.V.minorOthersDutch payment service provider (Amsterdam) used for processing subscription payments for DoctorBox Plus and Premium subscriptions. Receives only email address and name for payment processing per DSGVO Art. 6(1)(b).

Scale indicators6 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• TeleClinic: TeleClinic is a leading German telemedicine provider (now part of Galenica/Medgate group) offering online doctor consultations and digital prescriptions — directly competing with DoctorBox Pro for physician video consultation and consumer telehealth use cases in Germany.
• Zava (formerly DrEd): Zava is a European online doctor and home test provider offering D2C telehealth consultations and at-home diagnostic test kits — directly competitive with DoctorBox's home test marketplace and consumer telehealth positioning across Germany and the UK.
• Vivy (Vivy Health): Vivy is a German digital health platform offering insured members personal health records, preventive care programs, and doctor communication — directly competitive with DoctorBox's consumer subscription model and selective contract footprint with statutory health insurers.
• BetterDoc: BetterDoc is a German health-navigation platform that helps patients find specialist physicians and integrates with statutory health insurers, overlapping with DoctorBox's preventive care positioning and B2B2C distribution through GKV selective contracts.
• Smartpatient (MyTherapy): Smartpatient is a Munich-based digital health company whose MyTherapy app offers medication reminders, symptom tracking, and patient support — comparable in product scope to DoctorBox Basic/Plus consumer features.
• mediteo (by Medisana): mediteo is a German medication-management and treatment-support app overlapping with DoctorBox's medication reminders, repeat prescription requests, and basic health data tracking modules in the Plus tier.
• TK-Safe: TK-Safe is the personal health record operated by Techniker Krankenkasse, the largest statutory health insurer in Germany, for its ~11M insured members — a captive competitor that fights for the same D2C health record/prevention screen on DoctorBox's home turf.

Emerging players

• Ada Health: Ada Health is a Berlin-based AI symptom assessment company whose CE-marked clinical triage technology has structural overlap with the XUND v1 Class IIa device that DoctorBox white-labels for pharmacy telemedicine — comparable AI-driven symptom triage at consumer and clinical touchpoints.

Broad incumbents

• Doctolib: Doctolib is the dominant European practice-management and telemedicine platform, operating broadly across France and Germany with overlap into DoctorBox's video consultation and appointment booking categories for both physicians and patients.
• CompuGroup Medical (CGM): CompuGroup Medical is a leading German e-health company with physician practice software, the CGM LIFE patient platform, and telemedicine modules — operating across a much broader portfolio but overlapping with DoctorBox's white-label health app, video consultation, and e-prescription workflows.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@doctorboxDE
• Facebookfacebook.com/doctorbox.de
• LinkedInlinkedin.com/company/doctorbox
• Instagraminstagram.com/doctorbox.de
• Xx.com/doctorbox_app

Compliance11 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DoctorBox