XUND
XUND is a Vienna-based digital health company founded in 2018 that provides a certified Class IIa Medical API powering AI-driven symptom assessment, illness checks, health risk profiling, and clinical search for healthcare organizations across payers, pharma, providers, digital health platforms, and pharmacies in Europe and Africa.
- Company typePrivate
- Founded2018
- HeadquartersVienna, Austria
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What XUND does
XUND is a Vienna-headquartered digital health company founded in 2018 that develops AI-powered medical devices delivered via a certified Medical API for B2B2C deployment. The company's core platform, certified as a Class IIa medical device under EU MDR and verified by TÜV Süd, powers four primary products: Symptom Check (covering 540+ conditions and 21,000+ symptom variations in 7 languages), Illness Check, Health Check (14 health topics, up to 1,000 conditions for asymptomatic patients), and Clinical Search (conversational AI for healthcare professionals). Underlying technology combines proprietary NLP models trained on millions of medical publications with MedLLMs co-developed using Thieme Group's validated medical content. The company maintains ISO 13485, ISO 27001, and BSI C5 Type I certifications, with data stored in German data centers under GDPR compliance.
The company serves five vertical segments — payers (health insurers), pharma, providers (hospitals), digital health platforms, and pharmacies — through API integration, white-label web apps, and SDK embedding. Named customers include Generali, Wiener Städtische Versicherung, hkk Krankenkasse (950,000+ members), DoctorBox (1.2M+ users), Doktor24, Roche/RoX Health, and Semmelweis University, with end-user reach spanning 10M+ patients and 500,000+ healthcare professionals. XUND has expanded its physical footprint to Vienna, Budapest, London, and Berlin, serving DACH, UK/Ireland, and selectively Africa through partners.
XUND operates an enterprise API/SaaS licensing model with quote-based subscription pricing for large healthcare organizations, complemented by a Fast Track Program offering flat-fee annual subscriptions for startups and smaller companies, plus customized strategic research partnerships. The company has raised €16M total across seed rounds in 2020 (€6M) and 2024 (€2M extension with Thieme Group), and a Pre-Series A in March 2025 (€6M led by Lead Ventures, joined by J&T Ventures). Revenue is not publicly disclosed.
XUND firmographics
Firmographics- Name
- XUND
- Legal name
- XUND Solutions GmbH
- Website
- https://xund.ai
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- XUND is a Vienna-based digital health company founded in 2018 that provides a certified Class IIa Medical API powering AI-driven symptom assessment, illness checks, health risk profiling, and clinical search for healthcare organizations across payers, pharma, providers, digital health platforms, and pharmacies in Europe and Africa.
- Ownership category
- akta.pro rank
XUND industry classification
Industry- Product category
- Digital Health Software (Medical API / Certified Medical Device Software)
- NAICS
- All Other Outpatient Care Centers (621498)
- SIC
- Surgical & Medical Instruments & Apparatus (3841), Services-Health Services (8000)
- akta.pro primary industry
- API Management & Developer Portals for Health Data (HLACABAD)
- akta.pro secondary industries
- EHR Extensions, APIs, App Marketplaces & SMART-on-FHIR Apps (HLACAAAN), Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA)
Keywords
Where XUND is headquartered
LocationHeadquarters
- HQ city
- Vienna
- HQ country
- Austria
- HQ region
- Europe
Offices4 records
Markets served
XUND business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- API/SaaS Licensing: B2B licensing of certified Medical API to healthcare organizations. Partners integrate XUND's technology into their digital ecosystems and pay for access. White-label and embedded deployment options available.
- Fast Track Program: Flat-fee pricing program tailored for smaller companies and startups offering unlimited access to XUND's technology. Part of go-to-market strategy to serve emerging digital health players.
- Strategic Research Partnerships: Customized agreements for strategic partnerships where XUND provides research technology and NLP models for structuring and analyzing healthcare datasets. Falls outside standard SaaS model.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Fast Track Program for startups and small companies |
| Subscription | Annual | Enterprise API licensing |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
XUND product offering
Product offeringCore offering
XUND provides a certified Class IIa Medical API under EU MDR that enables healthcare organizations to digitize patient interactions and integrate AI-powered symptom assessment, illness probability evaluation, health risk screening, and clinical knowledge search into their own digital products. The Medical API is offered through API licensing, a Plug and Play SDK, and white-label web app deployments, and is used by insurers, pharma companies, hospitals, digital health platforms, and pharmacies to support patient journeys.
Product overview
XUND offers an API-first digital health platform with certified medical devices (class IIa under MDR) enabling digitize patient journeys and support decision-making for patients and healthcare professionals. The core Medical API powers four main products: Health Check (prevention-focused health risk assessments covering 14 topics and up to 1,000 conditions), Symptom Check (symptom assessment covering 540+ conditions with 21,000+ symptom variations), Illness Check (condition probability assessment for second opinions), and Clinical Search (conversational AI for healthcare professionals accessing clinical guidelines). Add-on modules include Medical Library (Thieme Group-developed fact sheets), Data Insights (analytics), Healthcare Providers (care pathway recommendations), Ecosystem Management (client service integration), Patient Intent (customized questions), and a Plug and Play SDK for rapid integration. The platform processes text-based symptom descriptions through NLP and supports FHIR-format outputs for healthcare system interoperability.
Differentiator
Problem solved
Functional benefit
Products and services
- Medical API Core engine powering all XUND services, certified as a Class IIa medical device under EU MDR 2017/745. Provides NLP-powered symptom assessment, illness evaluation, and health risk analysis through API integration with structured PDF and FHIR outputs, available to enterprise healthcare partners for white-label or embedded use.
- Symptom Check Industry's first Symptom Check certified as a Class IIa medical device under EU MDR, covering 540+ conditions and 21,000+ symptom variations across 7 languages. Helps users understand symptoms and navigates them to appropriate care within partner ecosystems.
- Illness Check Part of the same Class IIa certified medical device as Symptom Check. Allows patients to assess the probability of a specific condition and identify alternative causes, supporting second opinions and pre-qualification for medical services.
- Health Check MDR-certified health risk assessment tool designed for early detection of chronic disease risks before symptoms appear. Covers up to 14 health topics and up to 1,000 conditions, designed for asymptomatic patients seeking proactive health insights.
- Clinical Search (eRef AI Assistant) Conversational AI for healthcare professionals providing instant access to trusted medical knowledge from clinical guidelines, SOPs, and medical literature. Powered by MedLLMs trained on Thieme's validated medical content and covering 4,275+ clinical guidelines, used by 500k+ healthcare professionals within Thieme's eRef platform.
- Plug and Play SDK Software Development Kit with pre-built UI elements enabling rapid integration of XUND's technology into partner iOS and Android applications, with customization options for color, font, and style. Used by smaller companies through the Fast Track Program.
Quantifiable outcome
- Over 10 million patients have access to XUND-powered healthcare services
- +3 more outcomes
Companies that use XUND
Customer profileNamed customers8 records
Segments5 records
Ideal customer profiles5 records
XUND technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability5 records
Feature9 records
XUND partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core, flagship and minor.
- hkk KrankenkassecoreGerman statutory health insurer (950,000+ members) integrated Health Check and Symptom Check via web app. Provides policyholders with personalized health risk assessments and symptom evaluation embedded into hkk's existing healthcare services.
- Thieme GroupflagshipStrategic partnership for development of Medical Large Language Models (MedLLMs) combining XUND's NLP technology with Thieme's extensive medical content. Thieme Group also joined as investor in April 2024. Collaboration began in 2020 with patient communication enhancement and health literacy initiatives. eRef AI Assistant integrated into Thieme's eRef platform for healthcare professionals in DACH region.
- Semmelweis UniversityminorResearch partnership with Department of Emergency Medicine exploring use of medical assistant for preliminary risk assessment, resource allocation, and patient journey optimization in emergency department.
- Doktor24coreHungary's leading private healthcare provider integrated Symptom Check, Illness Check, and Ecosystem Management. First client to utilize Ecosystem Management add-on for connecting patients to network of healthcare providers.
- ZenceycoreFrancophone Africa's first digital health platform integrated XUND's Medical API for 24/7 mobile app access. First partner to join Fast Track Program for startups.
- DoctorBoxcoreDigital health super-app (1.2M+ users) integrated Symptom Check and Illness Check into iOS, Android, and web platforms. Partnership extended in June 2023 based on positive user reviews and AI accuracy.
- GeneralicoreIntegration into Generali Mobile Health app providing AI-powered symptom and illness assessment. Additional features include medical library, healthcare provider directory via Google Maps, and video consultations.
- Wiener Städtische VersicherungcoreAustrian insurance company integrated Patient Interaction Suite as white-label web app for digital health assistant. First digital contact point for primary healthcare navigation.
- Roche (RoX Health)coreRoX Health, a company of the Roche Group, partnered with XUND to assess heart failure risk in patients with COVID-19 history. Project aims to improve patient access and identify at-risk patients earlier, reducing hospital admissions and mortality.
- AITminorAustrian Institute of Technology involved in research partnerships at intersection of AI and healthcare.
- Technische Universität WienminorResearch partnerships for AI and healthcare innovation.
- MedUni GrazminorMedical University of Graz research partnerships in digital health.
- health pioneersminorHealthcare innovation network partnership.
- Open Healthcare AllianceminorHealthcare alliance partnership for digital health standards and interoperability.
- LISAviennaminorVienna life sciences cluster partnership supporting biotech and health tech ecosystem.
Scale indicators13 records
Recent moves6 records
Expansion highlights7 records
XUND competitors and assessment
Company assessmentDirect peers
- Infermedica: Polish health-tech company offering an AI-powered symptom-checking and triage API used by insurers and healthcare providers. Closely comparable to XUND in B2B2C model, API-first delivery, and focus on payers and digital health platforms.
- Buoy Health: US digital health company offering AI symptom checking and care navigation, sold to employers, health plans, and providers. Comparable triage and care-pathway recommendation capabilities via API and web app distribution.
- Babylon Health (eMed): AI-driven triage and virtual care platform historically serving the NHS and global insurers. Competes with XUND on symptom assessment and patient navigation, though with a stronger emphasis on full virtual primary care delivery.
- Ada Health: Berlin-based AI symptom assessment platform serving consumers directly and via enterprise partnerships with insurers and providers. Direct competitor to XUND's Symptom Check and Illness Check in coverage, languages, and target segments.
- K Health: US-based AI symptom checker integrated with telehealth and insurer partnerships. Comparable in offering AI-driven patient triage and decision support at scale, though more consumer-and-employer-led than XUND's B2B API model.
- Mediktor: Barcelona-based AI medical assistant for pre-diagnosis and triage, offered as a white-label solution to health systems, insurers, and pharma. Comparable API-first, multilingual symptom triage product targeting similar enterprise buyers.
Emerging players
- Healthy.io: Israel-based digital health company offering smartphone-based diagnostics and clinical decision support, sold to insurers and providers. Comparable MDR-grade regulated medical device positioning and enterprise GTM, but with a diagnostic-test rather than symptom-assessment core.
- Huma (formerly Your.MD): Digital health platform offering AI-powered symptom checking, remote patient monitoring, and digital biomarkers. Overlaps with XUND on AI triage and clinical decision support, with stronger RPM and clinical trial focus.
- Sensely: Conversational AI platform with an avatar for symptom assessment and chronic care management, sold to insurers and providers. Overlaps with XUND's NLP-driven patient interaction but with a more avatar-led UX.
Broad incumbents
- Doctolib: European leader in online doctor appointment booking and teleconsultation, increasingly adding patient-facing decision support. Competes with XUND on patient navigation and digital front door in DACH and France but as a much broader platform play.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
XUND social profiles
Digital presenceXUND compliance and trust
Trust signalCompliance5 records
XUND financial estimates
Financial estimateRevenue estimate
Valuation estimate
XUND leadership team
Management profileNumber of profiles
Profiles5 records
XUND funding detail
Funding detailFunding overview
Funding rounds6 records
Investors11 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
XUND M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about XUND
What does XUND do?
XUND provides a certified Class IIa Medical API under EU MDR that enables healthcare organizations to digitize patient interactions and integrate AI-powered symptom assessment, illness probability evaluation, health risk screening, and clinical knowledge search into their own digital products. The Medical API is offered through API licensing, a Plug and Play SDK, and white-label web app deployments, and is used by insurers, pharma companies, hospitals, digital health platforms, and pharmacies to support patient journeys.
Is XUND a public or private company?
XUND is a private company. It is classified as venture growth investor backed and is currently operating.
When was XUND founded?
XUND was founded in 2018. It employs 101 to 250 people.
Where is XUND based?
XUND is headquartered in Vienna, Austria, in the Europe region.
How does XUND make money?
Three revenue lines are on record. API/SaaS Licensing is the primary driver. The others are fast Track Program and strategic Research Partnerships.
Who are XUND's main competitors?
Direct peers on record are Infermedica, Buoy Health, Babylon Health (eMed), Ada Health, K Health and Mediktor. Emerging players are Healthy.io, Huma (formerly Your.MD) and Sensely. Doctolib is listed as a broad incumbent.
Does XUND have an API?
Yes. XUND provides a Medical API that serves as the core engine behind all its services. The API is certified as a class IIa medical device under EU MDR. It provides symptom assessment, illness check, and health check capabilities with structured outputs in PDF and FHIR format. The API is documented at scrollhelp.site and supports JSON format. Data is de-identified by design and stored in German data centers in the European Union. Developer documentation is at xund-api-documentation.scrollhelp.site/xund-api-documentation/latest/general-information.
What industry is XUND in?
XUND's product category is Digital Health Software (Medical API / Certified Medical Device Software). Its primary akta.pro industry code is HLACABAD, API Management & Developer Portals for Health Data, with a secondary code of HLACAAAN, EHR Extensions, APIs, App Marketplaces & SMART-on-FHIR Apps. Its NAICS code is 621498 and its SIC code is 3841.