First onsite
First Onsite is a North American property damage restoration and reconstruction provider operating 110+ branches across Canada and the United States, delivering 24/7 emergency mitigation, restoration, and reconstruction services to commercial, healthcare, residential, industrial, government, and insurance customers.
- Company typePrivate
- Founded2007
- HeadquartersMississauga, Canada
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What First onsite does
First Onsite Property Restoration is a North American property damage restoration and reconstruction provider operating across Canada and the United States through more than 110 branch locations. The company delivers 24/7/365 emergency mitigation, restoration, and full-scale reconstruction services covering water, fire and smoke, storm (including flood, hurricane, wildfire, and severe weather), and mould damage, alongside specialty services such as asbestos abatement, infection control and disinfection, environmental and bio recovery, contents restoration, large and complex loss handling, and commercial renovations. It also offers a Preparedness / pre-loss partnership program that establishes response plans with property owners before disasters occur. Customers span commercial properties, healthcare facilities, multi-residential buildings, industrial and manufacturing sites, educational institutions, insurance providers, government facilities, and hospitality businesses, with named case-study engagements including a multifamily property on Sanibel Island restored after Hurricane Ian and the Sandman Hotel Fort Worth following a major gas explosion.
The business model is a project-based professional services revenue stream: revenue is generated per restoration or reconstruction engagement, with no publicly disclosed pricing beyond quote-based, scope-dependent contracts. Go-to-market is anchored in direct field sales and emergency response teams dispatched from local branches, supplemented by a content marketing and social media presence. Operational coordination is supported by BOLT™, an internal client, employee, and vendor portal that manages restoration project workflows. The company is a wholly-owned subsidiary of FirstService Corporation (NASDAQ: FSV), a publicly traded North American property services parent, which provides acquisition capital and shared infrastructure. First Onsite has executed a sustained buy-and-build strategy, acquiring Moore Restoration (Indianapolis, June 2021), Kauai Restoration & Cleaning (December 2021), Bales Restoration (Seattle, December 2021), Emergency Restoration Inc. (New Orleans, November 2022), and All Restoration Solutions (Georgia / South Carolina, April 2024) to densify its North American footprint.
First onsite firmographics
Firmographics- Name
- First onsite
- Legal name
- First Onsite
- Website
- https://firstonsite.ca
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- First Onsite is a North American property damage restoration and reconstruction provider operating 110+ branches across Canada and the United States, delivering 24/7 emergency mitigation, restoration, and reconstruction services to commercial, healthcare, residential, industrial, government, and insurance customers.
- Ownership category
- akta.pro rank
First onsite industry classification
Industry- Product category
- Property Restoration Services
- NAICS
- Services to Buildings and Dwellings (5617)
- SIC
- Services-To Dwellings & Other Buildings (7340)
- akta.pro primary industry
- Emergency Mitigation & Site Stabilization (Board-Up, Tarping, Water Extraction) (HSAPAOAA)
- akta.pro secondary industry
- Environmental & Hazardous Materials Management (Remediation/Asbestos/Spill Response) (IMAIAAAJ)
Keywords
Where First onsite is headquartered
LocationHeadquarters
- HQ city
- Mississauga
- HQ country
- Canada
- HQ region
- North America
Offices3 records
Markets served
First onsite business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D, Infrastructure
Revenue model
- Property Restoration and Reconstruction Services: Revenue generated from emergency mitigation, restoration, and reconstruction services for water damage, fire damage, storm damage, and mould remediation. Services are delivered through a network of 110+ North American locations on a per-project basis.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
First onsite product offering
Product offeringCore offering
First Onsite is a North American property restoration and reconstruction services provider that delivers emergency mitigation, restoration, and reconstruction for water, fire, smoke, storm, and mould damage. Services are deployed 24/7/365 from 110+ branch locations to commercial property owners, facility managers, insurance providers, and other enterprises. The portfolio spans preparedness planning, specialty remediation (asbestos, infection control, bio recovery), contents restoration, and full-scale rebuilding.
Product overview
First Onsite is a property restoration and reconstruction services provider offering a unified service portfolio across North America. The core offering consists of emergency mitigation, restoration, and reconstruction services organized around major damage categories: Water Damage Restoration, Fire & Smoke Damage Restoration, Storm Damage Restoration, Mould Remediation, and Reconstruction Services. These core services are supported by specialty offerings including Large and Complex Loss, Commercial Renovations, Environmental & Bio Recovery Services, Facility Hygiene Services, Asbestos Abatement, Infection Control & Disinfection, Contents Restoration, and Odour Removal. The company also provides Preparedness Services including pre-loss partnership programs for emergency planning. An internal platform called BOLT™ serves employees, clients, and vendors. The company operates over 110 locations across North America, serving multiple industries including commercial properties, healthcare, multi-residential, industrial/manufacturing, education, insurance providers, government, and hospitality.
Differentiator
Problem solved
Functional benefit
Products and services
- Water Damage Restoration Emergency water damage restoration services covering leaks, pipe bursts, and major flooding using advanced drying techniques and moisture detection tools to prevent mould growth and structural damage. Targeted at commercial property owners, facility managers, and insurance claims.
- Fire & Smoke Damage Restoration Comprehensive fire damage restoration including cleaning, deodorization, and structural repairs to ensure properties are safe and habitable after fire damage. Targeted at commercial properties, hospitality, multi-residential, and insurance-driven engagements.
- Storm Damage Restoration 24/7 emergency response for storm damage including flood, hurricane, wildfire, severe weather, spring weather, and winter weather damage restoration. Targeted at commercial enterprises, hospitality, multi-residential, and government facilities impacted by severe weather.
- Mould Remediation Mould inspection, containment, removal, and prevention services to protect property structures and occupant health. Targeted at commercial property owners, healthcare facilities, and multi-residential operators.
- Preparedness Services Tailored emergency response plans and pre-loss partnership programs designed to ensure swift action and minimize downtime when disasters occur. Targeted at commercial property owners and facility managers seeking to reduce response times before incidents arise.
- Reconstruction Services
Quantifiable outcome
- Minimized downtime through rapid 24/7 emergency response
- +1 more outcomes
Companies that use First onsite
Customer profileNamed customers3 records
Segments8 records
Ideal customer profiles3 records
First onsite technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
First onsite partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- All Restoration Solutions, LLCcoreAcquired All Restoration Solutions, LLC, a provider of commercial property restoration and capital improvement services in Georgia and South Carolina. The acquisition strengthens First Onsite's market position in the Atlanta metropolitan area and expands presence in the Southeast U.S.
- Emergency Restoration Inc.coreAcquired Emergency Restoration Inc., a mitigation service provider based in New Orleans, Louisiana. The acquisition expands First Onsite's regional presence and service capabilities while serving large commercial clients.
- Bales RestorationcoreAcquired Bales Restoration, a Seattle-based emergency restoration service provider, as part of expansion strategy in North America. The acquisition enhances operational capacity and grows healthcare restoration services in the Greater Seattle region.
- Moore RestorationcoreAcquired Moore Restoration, an Indianapolis-based emergency response and restoration services provider, as part of growth strategy to expand geographic reach and service offerings in North America. Enhances First Onsite's presence in the Midwest.
Scale indicators4 records
Recent moves5 records
Expansion highlights4 records
First onsite competitors and assessment
Company assessmentDirect peers
- SERVPRO: Largest privately-held US property restoration franchise network offering water, fire, and mould restoration with similar 24/7 emergency response. Directly comparable in services and target customers, though structured as a franchise vs. First Onsite's corporate branch model.
- BELFOR Holdings: Global leader in property restoration and disaster recovery, providing virtually identical services (water, fire, storm, mould, contents, reconstruction) to commercial and residential clients. Closest direct competitor at scale with comparable full-lifecycle capability.
- ServiceMaster Restore: National restoration franchise under ServiceMaster Brands offering emergency mitigation and reconstruction services. Direct competitor in the same product categories with deep insurance carrier relationships and similar geographic coverage model.
- Paul Davis Restoration: National franchise network providing residential and commercial restoration, reconstruction, and emergency services. Direct peer with comparable service portfolio, brand positioning, and insurance claims-driven GTM motion.
- Rainbow Restoration (Neighborly): Restoration franchise brand under Neighborly (formerly Dwyer Group) offering water, fire, smoke, and mould restoration. Comparable service mix and franchise-led geographic coverage model targeting insurance-driven claim work.
- PuroClean: National franchise restoration brand providing mitigation, cleanup, and reconstruction services for property damage. Direct peer in service offering and target market, with comparable reliance on insurance carrier referrals.
- Cotton Holdings: Diversified disaster recovery and restoration provider offering commercial restoration, temporary housing, and consulting. Comparable large/complex loss capability and similar enterprise commercial customer base, with broader geographic scale post-recent acquisitions.
- Interstate Restoration: Large commercial-focused restoration and reconstruction provider operating across North America. Direct peer in commercial property restoration with similar large-loss specialty and enterprise customer targeting.
- BMS CAT: National commercial restoration firm specializing in water, fire, and storm damage recovery for commercial clients. Comparable service portfolio with particular strength in large commercial losses — direct competitor in the enterprise segment.
Broad incumbents
- FirstService Corporation (parent): Publicly-traded parent company and diversified property services platform with complementary residential and commercial services. While broader in scope, relevant for understanding capital allocation dynamics and synergy potential with First Onsite's specialty services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
First onsite social profiles
Digital presenceFirst onsite financial estimates
Financial estimateRevenue estimate
Valuation estimate
First onsite leadership team
Management profileNumber of profiles
Profiles5 records
First onsite subsidiaries and ownership
Company hierarchySubsidiaries4 records
First onsite funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
First onsite M&A and investment
M&A and investmentM&A5 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about First onsite
What does First onsite do?
First Onsite is a North American property restoration and reconstruction services provider that delivers emergency mitigation, restoration, and reconstruction for water, fire, smoke, storm, and mould damage. Services are deployed 24/7/365 from 110+ branch locations to commercial property owners, facility managers, insurance providers, and other enterprises. The portfolio spans preparedness planning, specialty remediation (asbestos, infection control, bio recovery), contents restoration, and full-scale rebuilding.
Is First onsite a public or private company?
First onsite is a private company. It is classified as corporate owned and is currently operating.
When was First onsite founded?
First onsite was founded in 2007. It employs 1,001 to 5,000 people.
Where is First onsite based?
First onsite is headquartered in Mississauga, Canada, in the North America region.
How does First onsite make money?
One revenue line is on record: property Restoration and Reconstruction Services.
Who are First onsite's main competitors?
Direct peers on record are SERVPRO, BELFOR Holdings, ServiceMaster Restore, Paul Davis Restoration, Rainbow Restoration (Neighborly), PuroClean, Cotton Holdings, Interstate Restoration and BMS CAT. FirstService Corporation (parent) is listed as a broad incumbent.
Does First onsite have an API?
No public API is recorded for First onsite.
What industry is First onsite in?
First onsite's product category is Property Restoration Services. Its primary akta.pro industry code is HSAPAOAA, Emergency Mitigation & Site Stabilization (Board-Up, Tarping, Water Extraction), with a secondary code of IMAIAAAJ, Environmental & Hazardous Materials Management (Remediation/Asbestos/Spill Response). Its NAICS code is 5617 and its SIC code is 7340.