Ticketmelon

What Ticketmelon does

Ticketmelon operates a consumer-facing online ticketing platform serving event organizers and attendees across five Southeast Asian markets: Thailand, Malaysia, Vietnam, the Philippines, and Singapore. The company is privately held, headquartered in Bangkok as TICKETMELON CO.,LTD., with a wholly-owned Malaysian operating entity (TICKETMELON (MALAYSIA) SDN. BHD.) and was founded in 2015. The core product is the Ticketmelon consumer website, which enables ticket discovery and electronic ticket issuance/delivery across entertainment, sports, business, and lifestyle event categories, alongside a dedicated B2B Organizer Portal (organizer.ticketmelon.com) that provides event creation, ticket inventory management, analytics, and pricing access for event promoters.

The technology stack is an online ticketing platform with e-ticket delivery and digital ticket verification at point of entry. Proprietary functionality cited includes an E-ticket Delivery System (digital ticket issuance and presentation for event entry) and the Event Organizer Platform (dedicated organizer-side portal for ticket sale management and event listings). Customer support is delivered through email, LINE messaging, Facebook Messenger, and a Thai-language phone line, indicating a regional messaging-app-native support model. No public API, SDK, mobile application, or third-party integrations are disclosed.

The revenue model is a transaction-fee commission on ticket sales, with pricing tiers accessible only through the Organizer Portal (not publicly disclosed on consumer-facing material). Ticketmelon operates a direct-to-consumer GTM targeting event attendees via the website, supported by a B2B enterprise sales motion for organizers, with named enterprise clients including AEG (Anschutz Entertainment Group), Wonderfruit, Viji, Evolution Asia, Fungjai, and Global Village Foundation. No funding rounds, M&A activity, or revenue figures have been disclosed, and ownership appears independent without identified venture capital backing.

Name

Ticketmelon

Legal name

TICKETMELON CO.,LTD.

Website

https://ticketmelon.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Ticketmelon is a Southeast Asian online event ticketing platform headquartered in Bangkok with a wholly-owned Malaysia subsidiary, serving event organizers and attendees across Thailand, Malaysia, Vietnam, the Philippines, and Singapore through a consumer website and dedicated organizer portal.

Ownership category

akta.pro rank

Product category

Event Ticketing Platform

NAICS

Promoters of Performing Arts, Sports, and Similar Events with Facilities (711310)

SIC

Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Primary Ticketing Platforms & Box Office Systems (MPAGAJAA)

akta.pro secondary industry

Event Discovery, Listings & Calendar Platforms (MPAGAJAL)

Keywords

• Event ticketing platform
• Online ticket sales
• Concert ticketing services
• Festival ticket distribution
• Event management software

Headquarters

HQ city

Bangkok

HQ country

Thailand

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Ticket Sales Commission: Ticketmelon operates as an online ticketing platform facilitating ticket sales for events. The platform likely earns revenue through transaction fees or commissions on tickets sold, similar to standard ticketing platform models. Event organizers use the platform to list events and sell tickets to consumers.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Ticketmelon operates an online event ticketing platform serving Southeast Asia (Thailand, Malaysia, Vietnam, Philippines). The platform enables event organizers and promoters to list and sell tickets for entertainment, business, sports, and lifestyle events, while consumers purchase electronic tickets directly through the website. The company earns revenue via transaction fees or commissions on each ticket sold, with a dedicated B2B organizer portal for event creation, sales management, and analytics.

Product overview

Ticketmelon is an event ticketing platform operating primarily in Southeast Asia (Thailand, Malaysia, Vietnam, and Philippines). The core product is the Ticketmelon Platform, a unified ticketing solution that enables event organizers to sell tickets across multiple categories (Entertainment, Business, Sports, Lifestyle, Vouchers). The platform includes an Organizer Portal module for event management, and provides customer support via email, LINE messaging, and phone.

Differentiator

Problem solved

Functional benefit

Products and services

• Ticketmelon Platform Consumer-facing online ticketing marketplace where event attendees discover and purchase electronic tickets across multiple event categories (Entertainment, Business, Sports, Lifestyle, Vouchers) in Thailand, Malaysia, Vietnam, and the Philippines.
• Organizer Portal Back-end management interface for event organizers, promoters, and venues to create events, manage ticket inventory and pricing, view sales analytics, access help resources, and list events on the Ticketmelon marketplace.

Named customers7 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• WonderfruitcoreChannel Partner/ Reseller/ DistributorWonderfruit festival partners with Ticketmelon for ticketing services. Ticketmelon handles ticket sales for Wonderfruit WF26 main event and related programming, providing the ticketing infrastructure for this major lifestyle and arts festival.
• AEG (Anschutz Entertainment Group)coreChannel Partner/ Reseller/ DistributorAEG uses Ticketmelon for concert ticketing across Asia. Ticketmelon handles tickets for AEG-presented events including Mitski, Avenged Sevenfold Asia Tour 2026, and Hige Dandism Asia Tour 2026 in Bangkok.
• VijicoreChannel Partner/ Reseller/ DistributorViji is a prominent event promoter using Ticketmelon for ticketing major concerts and events including Avenged Sevenfold Asia Tour and Hige Dandism concerts in Bangkok.
• Evolution AsiacoreChannel Partner/ Reseller/ DistributorEvolution Asia partners with Ticketmelon for music festival ticketing. Events include BLAK Malaysia 2026 and SANCTUARY by Evolution at Mega Star Arena KL.
• MixmagminorGTM or Marketing PartnerMixmag, the music media brand, is listed among trusted partners, indicating a marketing or promotional partnership for music events and content distribution.
• Global Village Foundation (GVF)coreChannel Partner/ Reseller/ DistributorGVF is a trusted partner using Ticketmelon for concert and entertainment event ticketing services.
• IMCminorChannel Partner/ Reseller/ DistributorIMC is listed as a trusted partner on the Ticketmelon platform, using ticketing services for events.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Emerging players

• BookMyShow: India's largest entertainment ticketing platform (movies, events, sports) actively expanding into Southeast Asia. Comparable as a primary ticketing platform for entertainment events, though currently focused on different markets.
• GEVME: Singapore-based event technology platform offering registration, ticketing, and event management SaaS for corporate and consumer events. Overlaps with Ticketmelon's B2B organizer portal positioning, particularly for business/conference events.
• Peatix: Asia-focused event discovery and ticketing platform with strong Japan footprint and growing presence across other Asian markets. Comparable in horizontal event mix (concerts, lifestyle, community events) and SEA expansion trajectory.

Broad incumbents

• Ticketmaster: World's largest primary ticketing platform, parent of Ticketmaster Asia. Directly comparable for major concert touring (the same inventory Ticketmelon handles for AEG, Viji, Evolution Asia), making it the most credible global competitor.
• Eventbrite: Global self-service event ticketing platform serving consumers and organizers across virtually all event categories worldwide. Operates broadly rather than specializing in SEA live entertainment, but competes for organizer mindshare and pricing benchmarks.

Direct peers

• ThaiTicketMajor: Thailand's largest and longest-running ticketing platform (operating since 2002), handling concerts, sports, theater, and lifestyle events for major promoters. Direct domestic competitor and the legacy incumbent Ticketmelon is most often benchmarked against in the Thai market.
• Eventpop: Thailand-based online event ticketing platform founded around the same era as Ticketmelon, serving concerts, festivals, lifestyle and business events across Thailand. Directly comparable on geography, event mix, and B2B/B2C dual motion.
• Ticket2U: Malaysian online event ticketing platform serving concerts, festivals, and corporate events. Competes head-to-head with Ticketmelon in Malaysia for promoter relationships and consumer ticket volume.
• Megatix: Malaysia-focused ticketing platform handling concerts, festivals and entertainment events, including cross-border tours. Direct competitor to Ticketmelon's Malaysian entity for regional promoter wins.

Regional players

• SISTIC: Singapore-headquartered ticketing platform established since 1991, with deep penetration into Singapore entertainment and growing presence across Southeast Asia. Comparable in category breadth but anchored in a different primary geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ticketmelon
• Facebookfacebook.com/ticketmelon
• LinkedInlinkedin.com/company/ticketmelon
• Instagraminstagram.com/ticketmelon

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ticketmelon