Ticketmelon
Ticketmelon is a Southeast Asian online event ticketing platform headquartered in Bangkok with a wholly-owned Malaysia subsidiary, serving event organizers and attendees across Thailand, Malaysia, Vietnam, the Philippines, and Singapore through a consumer website and dedicated organizer portal.
- Company typePrivate
- Founded2015
- HeadquartersBangkok, Thailand
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Ticketmelon does
Ticketmelon operates a consumer-facing online ticketing platform serving event organizers and attendees across five Southeast Asian markets: Thailand, Malaysia, Vietnam, the Philippines, and Singapore. The company is privately held, headquartered in Bangkok as TICKETMELON CO.,LTD., with a wholly-owned Malaysian operating entity (TICKETMELON (MALAYSIA) SDN. BHD.) and was founded in 2015. The core product is the Ticketmelon consumer website, which enables ticket discovery and electronic ticket issuance/delivery across entertainment, sports, business, and lifestyle event categories, alongside a dedicated B2B Organizer Portal (organizer.ticketmelon.com) that provides event creation, ticket inventory management, analytics, and pricing access for event promoters.
The technology stack is an online ticketing platform with e-ticket delivery and digital ticket verification at point of entry. Proprietary functionality cited includes an E-ticket Delivery System (digital ticket issuance and presentation for event entry) and the Event Organizer Platform (dedicated organizer-side portal for ticket sale management and event listings). Customer support is delivered through email, LINE messaging, Facebook Messenger, and a Thai-language phone line, indicating a regional messaging-app-native support model. No public API, SDK, mobile application, or third-party integrations are disclosed.
The revenue model is a transaction-fee commission on ticket sales, with pricing tiers accessible only through the Organizer Portal (not publicly disclosed on consumer-facing material). Ticketmelon operates a direct-to-consumer GTM targeting event attendees via the website, supported by a B2B enterprise sales motion for organizers, with named enterprise clients including AEG (Anschutz Entertainment Group), Wonderfruit, Viji, Evolution Asia, Fungjai, and Global Village Foundation. No funding rounds, M&A activity, or revenue figures have been disclosed, and ownership appears independent without identified venture capital backing.
Ticketmelon firmographics
Firmographics- Name
- Ticketmelon
- Legal name
- TICKETMELON CO.,LTD.
- Website
- https://ticketmelon.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Ticketmelon is a Southeast Asian online event ticketing platform headquartered in Bangkok with a wholly-owned Malaysia subsidiary, serving event organizers and attendees across Thailand, Malaysia, Vietnam, the Philippines, and Singapore through a consumer website and dedicated organizer portal.
- Ownership category
- akta.pro rank
Ticketmelon industry classification
Industry- Product category
- Event Ticketing Platform
- NAICS
- Promoters of Performing Arts, Sports, and Similar Events with Facilities (711310)
- SIC
- Services-Amusement & Recreation Services (7900)
- akta.pro primary industry
- Primary Ticketing Platforms & Box Office Systems (MPAGAJAA)
- akta.pro secondary industry
- Event Discovery, Listings & Calendar Platforms (MPAGAJAL)
Keywords
Where Ticketmelon is headquartered
LocationHeadquarters
- HQ city
- Bangkok
- HQ country
- Thailand
- HQ region
- Asia
Offices2 records
Markets served
Ticketmelon business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales
Revenue model
- Ticket Sales Commission: Ticketmelon operates as an online ticketing platform facilitating ticket sales for events. The platform likely earns revenue through transaction fees or commissions on tickets sold, similar to standard ticketing platform models. Event organizers use the platform to list events and sell tickets to consumers.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Ticketmelon product offering
Product offeringCore offering
Ticketmelon operates an online event ticketing platform serving Southeast Asia (Thailand, Malaysia, Vietnam, Philippines). The platform enables event organizers and promoters to list and sell tickets for entertainment, business, sports, and lifestyle events, while consumers purchase electronic tickets directly through the website. The company earns revenue via transaction fees or commissions on each ticket sold, with a dedicated B2B organizer portal for event creation, sales management, and analytics.
Product overview
Ticketmelon is an event ticketing platform operating primarily in Southeast Asia (Thailand, Malaysia, Vietnam, and Philippines). The core product is the Ticketmelon Platform, a unified ticketing solution that enables event organizers to sell tickets across multiple categories (Entertainment, Business, Sports, Lifestyle, Vouchers). The platform includes an Organizer Portal module for event management, and provides customer support via email, LINE messaging, and phone.
Differentiator
Problem solved
Functional benefit
Products and services
- Ticketmelon Platform Consumer-facing online ticketing marketplace where event attendees discover and purchase electronic tickets across multiple event categories (Entertainment, Business, Sports, Lifestyle, Vouchers) in Thailand, Malaysia, Vietnam, and the Philippines.
- Organizer Portal Back-end management interface for event organizers, promoters, and venues to create events, manage ticket inventory and pricing, view sales analytics, access help resources, and list events on the Ticketmelon marketplace.
Companies that use Ticketmelon
Customer profileNamed customers7 records
Segments5 records
Ideal customer profiles3 records
Ticketmelon technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Ticketmelon partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- WonderfruitcoreWonderfruit festival partners with Ticketmelon for ticketing services. Ticketmelon handles ticket sales for Wonderfruit WF26 main event and related programming, providing the ticketing infrastructure for this major lifestyle and arts festival.
- AEG (Anschutz Entertainment Group)coreAEG uses Ticketmelon for concert ticketing across Asia. Ticketmelon handles tickets for AEG-presented events including Mitski, Avenged Sevenfold Asia Tour 2026, and Hige Dandism Asia Tour 2026 in Bangkok.
- VijicoreViji is a prominent event promoter using Ticketmelon for ticketing major concerts and events including Avenged Sevenfold Asia Tour and Hige Dandism concerts in Bangkok.
- Evolution AsiacoreEvolution Asia partners with Ticketmelon for music festival ticketing. Events include BLAK Malaysia 2026 and SANCTUARY by Evolution at Mega Star Arena KL.
- MixmagminorMixmag, the music media brand, is listed among trusted partners, indicating a marketing or promotional partnership for music events and content distribution.
- Global Village Foundation (GVF)coreGVF is a trusted partner using Ticketmelon for concert and entertainment event ticketing services.
- IMCminorIMC is listed as a trusted partner on the Ticketmelon platform, using ticketing services for events.
Scale indicators1 record
Recent moves5 records
Expansion highlights4 records
Ticketmelon competitors and assessment
Company assessmentEmerging players
- BookMyShow: India's largest entertainment ticketing platform (movies, events, sports) actively expanding into Southeast Asia. Comparable as a primary ticketing platform for entertainment events, though currently focused on different markets.
- GEVME: Singapore-based event technology platform offering registration, ticketing, and event management SaaS for corporate and consumer events. Overlaps with Ticketmelon's B2B organizer portal positioning, particularly for business/conference events.
- Peatix: Asia-focused event discovery and ticketing platform with strong Japan footprint and growing presence across other Asian markets. Comparable in horizontal event mix (concerts, lifestyle, community events) and SEA expansion trajectory.
Broad incumbents
- Ticketmaster: World's largest primary ticketing platform, parent of Ticketmaster Asia. Directly comparable for major concert touring (the same inventory Ticketmelon handles for AEG, Viji, Evolution Asia), making it the most credible global competitor.
- Eventbrite: Global self-service event ticketing platform serving consumers and organizers across virtually all event categories worldwide. Operates broadly rather than specializing in SEA live entertainment, but competes for organizer mindshare and pricing benchmarks.
Direct peers
- ThaiTicketMajor: Thailand's largest and longest-running ticketing platform (operating since 2002), handling concerts, sports, theater, and lifestyle events for major promoters. Direct domestic competitor and the legacy incumbent Ticketmelon is most often benchmarked against in the Thai market.
- Eventpop: Thailand-based online event ticketing platform founded around the same era as Ticketmelon, serving concerts, festivals, lifestyle and business events across Thailand. Directly comparable on geography, event mix, and B2B/B2C dual motion.
- Ticket2U: Malaysian online event ticketing platform serving concerts, festivals, and corporate events. Competes head-to-head with Ticketmelon in Malaysia for promoter relationships and consumer ticket volume.
- Megatix: Malaysia-focused ticketing platform handling concerts, festivals and entertainment events, including cross-border tours. Direct competitor to Ticketmelon's Malaysian entity for regional promoter wins.
Regional players
- SISTIC: Singapore-headquartered ticketing platform established since 1991, with deep penetration into Singapore entertainment and growing presence across Southeast Asia. Comparable in category breadth but anchored in a different primary geography.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Ticketmelon social profiles
Digital presenceTicketmelon financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ticketmelon leadership team
Management profileNumber of profiles
Profiles2 records
Ticketmelon subsidiaries and ownership
Company hierarchySubsidiaries1 record
Ticketmelon funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ticketmelon M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ticketmelon
What does Ticketmelon do?
Ticketmelon operates an online event ticketing platform serving Southeast Asia (Thailand, Malaysia, Vietnam, Philippines). The platform enables event organizers and promoters to list and sell tickets for entertainment, business, sports, and lifestyle events, while consumers purchase electronic tickets directly through the website. The company earns revenue via transaction fees or commissions on each ticket sold, with a dedicated B2B organizer portal for event creation, sales management, and analytics.
Is Ticketmelon a public or private company?
Ticketmelon is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Ticketmelon founded?
Ticketmelon was founded in 2015. It employs 11 to 50 people.
Where is Ticketmelon based?
Ticketmelon is headquartered in Bangkok, Thailand, in the Asia region.
How does Ticketmelon make money?
One revenue line is on record: ticket Sales Commission.
Who are Ticketmelon's main competitors?
Emerging players on record are BookMyShow, GEVME and Peatix. Broad incumbents are Ticketmaster and Eventbrite. Direct peers are ThaiTicketMajor, Eventpop, Ticket2U and Megatix. SISTIC is listed as a regional player.
Does Ticketmelon have an API?
No public API is recorded for Ticketmelon.
What industry is Ticketmelon in?
Ticketmelon's product category is Event Ticketing Platform. Its primary akta.pro industry code is MPAGAJAA, Primary Ticketing Platforms & Box Office Systems, with a secondary code of MPAGAJAL, Event Discovery, Listings & Calendar Platforms. Its NAICS code is 711310 and its SIC code is 7900.