What Team IM does

Team IM (legal entity Team Informatics, Inc.) is a US-headquartered enterprise content management solutions company founded in 2001 and operating for 25 years from Oakdale, Minnesota with offices in Wellington, New Zealand and Crows Nest, Australia. The company is an M-Files Premier Partner and an authorized integrator/reseller for Oracle WebCenter, Microsoft 365, Dropbox Business, Dropbox Sign, Procore, ABBYY Vantage, and JourneyApps. It serves enterprise and government clients across construction, energy, government, and general-business verticals, with named customers including Inland Revenue, Hawkins Companies, VDA, Inspire, the City of Seattle, and Fulton Hogan.

The portfolio combines core platform implementations (M-Files context-first knowledge work automation, Oracle WebCenter Content, Microsoft 365 integration) with proprietary add-on modules including AutoRecords for records management, Inspection Management for field inspections, Modern UI for WebCenter, AutoRedaction, and ABBYY Vantage intelligent document processing connectors. The Zero Click Enterprise framework is positioned as an AI-readiness methodology, advisory, and content-architecture service aligned with Microsoft 365 Copilot, Agent 365, and Anthropic Claude deployments. Architecture is metadata-driven rather than folder-driven, with hybrid cloud/on-premise deployment options and integrations into Microsoft Teams, SharePoint, Outlook, and Procore for field-to-office connectivity.

Revenue is generated across four streams: consulting and advisory professional services, 24x7 managed support services, subscription/recurring revenue from proprietary software products, and platform license resale (M-Files, Oracle WebCenter, Microsoft, Dropbox). Distribution is tri-channel with direct enterprise field sales, channel/reseller partnerships across M-Files/Microsoft/Oracle, and embedded consulting engagements. The company is private, self-funded/bootstrapped with no disclosed institutional investment, and the management team is led by Doug Thompson as President and CEO.

Name

Team IM

Legal name

Team Informatics, Inc.

Website

https://teamim.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

51–100 employees

Short description

Team IM is a Minneapolis-based enterprise content management solutions company and M-Files Premier Partner that delivers consulting, proprietary add-on software, and 24/7 support to government and enterprise clients across construction, energy, and general business verticals in the US, Australia, and New Zealand.

Ownership category

akta.pro rank

Product category

Enterprise Content Management

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Management Consulting Services (54161)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)

akta.pro primary industry

Enterprise Application Managed Services Outsourcing (ERP/CRM/HRIS AMS) (BPAEAMAI)

akta.pro secondary industries

Application Maintenance & Support (AMS) (BPAEAFAC), AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ), Responsible AI, Security & Privacy Platforms (Safety, Guardrails, PII) (HDAEANAG)

Keywords

• Enterprise content management
• Document management systems
• Workflow automation services
• Intelligent document processing
• Construction document management

Headquarters

HQ city

Minneapolis

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Consulting & Advisory Services: Strategic guidance, system architecture, and seamless implementation services for enterprise content management platforms including M-Files, Microsoft, and Oracle WebCenter.
2. Expert 24x7 Support: Comprehensive managed services with round-the-clock monitoring, proactive maintenance, and expert troubleshooting to ensure reliability and minimize operational downtime.
3. Software Products: Proprietary solutions including AutoRecords, Inspection Management, ABBYY Vantage connectors, and other products that extend and enhance platform investments.
4. Platform Licensing: Resale and implementation of M-Files, Oracle WebCenter, and other third-party content management platform licenses.

Go-to-market motion3 records

Distribution channels5 records

Marketing channels9 records

Core offering

Team IM is an enterprise content management consulting and solutions company that implements, customizes, and supports M-Files and Oracle WebCenter platforms for government and enterprise clients. It sells proprietary add-on products (AutoRecords, Inspection Management, Modern UI for WebCenter, AutoRedaction, ABBYY Vantage connectors) and delivers AI-readiness advisory under its Zero Click Enterprise framework, complemented by 24x7 managed support services.

Product overview

Team IM operates as a platform-centric professional services and software company offering a portfolio of enterprise content management products and modules built primarily on M-Files and Oracle WebCenter platforms. The core offering consists of M-Files (knowledge work automation with context-first content management) supplemented by industry-specific solutions (M-Files for Construction, M-Files for Energy) and specialized add-on modules including AutoRecords for records management, MENT for document generation, Inspection Management for field inspections, and ABBYY Vantage connectors for intelligent document processing. Team IM also delivers a modern UI layer and AutoRedaction tools for Oracle WebCenter environments. The product architecture combines a core platform (M-Files or WebCenter) with purpose-built modules and connectors that address specific vertical needs, automation requirements, and AI integration capabilities. Services include consulting, 24x7 support, cloud migration, and AI-readiness advisory under the Zero Click Enterprise framework.

Differentiator

Problem solved

Functional benefit

Products and services

• AutoRecords for M-Files Automated records management module for M-Files that places holds on documents, applies AutoRedaction for sensitive information, and enforces retention and disposition policies across the entire document library without requiring manual user intervention. Targeted at compliance-driven organizations and government agencies.
• ABBYY Vantage for M-Files Intelligent document processing connector that brings ABBYY Vantage OCR and NLP capabilities into M-Files, enabling automatic identification, categorization, and extraction of data from structured and unstructured documents.
• M-Files for Construction Industry-specific deployment of M-Files for construction firms including Bid Management, Contract Management, and Package Management modules. Centralizes construction documents, automates approvals, and enables field-to-office communication with offline capability for job sites.
• M-Files for Energy Vertical-specific M-Files deployment targeting energy sector organizations, addressing document management needs specific to energy operations, regulatory compliance, and project documentation.
• M-Files MENT Advanced document generation module for M-Files that automates creation of standardized business documents, contracts, and reports by populating templates with data from the M-Files repository.
• Inspection Management Mobile inspection application enabling field agents to create custom checklists, capture photos and videos, and sync data automatically when connectivity is restored. Works offline and integrates with M-Files for safety, compliance, and quality assurance inspections.
• Modern UI for WebCenter User interface modernization product for Oracle WebCenter that replaces legacy interfaces with contemporary design, improving user experience and productivity for WebCenter users.
• AutoRedaction for WebCenter Automated redaction service for Oracle WebCenter that identifies and redacts sensitive information (PII, confidential data) from documents automatically, supporting compliance requirements.
• ABBYY Vantage for WebCenter Intelligent document processing connector bringing ABBYY Vantage capabilities to Oracle WebCenter environments, enabling automated document classification and data extraction.
• Consulting & Advisory Strategic guidance and system architecture services for enterprise content management, digital transformation, and process automation. Experts deliver implementation across M-Files, Microsoft, and Oracle WebCenter platforms.
• Expert 24x7 Support Round-the-clock managed services with global support team providing monitoring, proactive maintenance, and expert troubleshooting to ensure reliability and minimize operational downtime for critical enterprise content management systems.
• Accounts Payable Automation Automation solution for invoice processing and approval workflows. Integrates with M-Files to automate accounts payable document handling and payment authorization processes.
• Business Process Automation Workflow automation services that identify bottlenecks and automate repetitive business processes across enterprise content management systems.
• Intelligent Document Processing IDP solution leveraging ABBYY Vantage and M-Files to automate document classification, data extraction, and workflow routing for high-volume document-intensive processes.
• Cloud Migration Migration services for transitioning enterprise content management systems from on-premise to cloud environments including Oracle Cloud Infrastructure and M-Files Cloud.
• Mobile App Services for M-Files Custom mobile application development and integration services extending M-Files capabilities to field workers with offline functionality and mobile inspection tools.
• AI Readiness Advisory (Zero Click Enterprise) AI integration practice helping organizations prepare content layers for AI success. The Zero Click Enterprise framework addresses content debt and governance before deploying Copilot, agents, or other AI tools including Microsoft 365 E7, Agent 365, Claude, and OpenAI models.

Quantifiable outcome

• Reduced document search time through metadata-powered unified search
• +3 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability10 records

Feature8 records

Partnerships

Seven partnerships are on record, tiered flagship and core.

• M-FilesflagshipTechnology or IntegrationTEAM IM is a proud M-Files Premier Partner, providing end-to-end expertise for enterprise content management journeys. Services span initial licensing, custom implementation, and ongoing dedicated support. Deep platform knowledge ensures tailored M-Files environments.
• MicrosoftcoreTechnology or IntegrationStrategic partnership enabling advanced document management directly in Microsoft Teams, SharePoint, and Outlook. M-Files integration with Microsoft ecosystem brings document management to applications teams use daily.
• Oracle WebCentercoreTechnology or IntegrationAuthorized partner for Oracle WebCenter implementation, support, and modernization. TEAM IM offers Modern UI for WebCenter and AutoRedaction products.
• ABBYY VantagecoreTechnology or IntegrationTEAM IM offers ABBYY Vantage connectors for both M-Files and WebCenter, enabling intelligent document processing with AI-powered recognition and classification.
• Dropbox BusinesscoreChannel Partner/ Reseller/ DistributorAuthorized Dropbox Business reseller offering secure, flexible online workspace solutions for modern businesses across industries including construction, education, media, and technology.
• Dropbox SigncoreTechnology or IntegrationCustom Procore integration developed by TEAM IM for Dropbox Sign (formerly HelloSign) eSignature platform, enabling in-app document signing, template storage, and automated workflows for construction and other industries.
• ProcorecoreTechnology or IntegrationConstruction industry project management platform integration with custom Dropbox Sign integration developed by TEAM IM. Enables document management, eSignatures, and workflow automation within Procore environment.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Procore: Leading construction project management platform with deep document workflow capabilities. Comparable as the underlying platform Team IM extends through its Dropbox Sign and M-Files integrations, but a much larger incumbent in the adjacent construction-tech space.
• ABBYY: Global intelligent document processing platform vendor whose Vantage product Team IM resells and integrates. Functions as both partner and adjacent competitor when customers procure ABBYY directly rather than via Team IM's connector bundle.
• Box: Cloud-native content management and collaboration platform serving enterprise document workflows. Comparable as an indirect competitor where customers choose cloud-native ECM over on-premise M-Files/WebCenter deployments.
• OpenText: Largest independent ECM vendor, offering Content Suite, InfoArchive, and extended ECM capabilities. Competes for the same enterprise content management wallet share but as a globally scaled platform vendor rather than a partner-led services firm.
• Slalom: U.S.-headquartered consulting firm with Microsoft and enterprise content services practices. Competes for the same digital transformation and ECM implementation budgets but with substantially greater geographic scale and headcount.

Direct peers

• Avahi: Cloud-first systems integrator and M-Files partner providing ECM, ERP, and AI integration services. Comparable as a similarly-sized M-Files-centric consultancy targeting mid-market and enterprise customers.
• KnowledgeLake: Provider of document management and process automation solutions built primarily on Microsoft 365 / SharePoint. Overlaps with Team IM's content management and process automation practice on the Microsoft side of the portfolio.
• DocPoint Solutions: U.S.-based M-Files Platinum Partner specializing in enterprise content management consulting, implementation, and managed services. Closest comparable peer given identical partner-tier status, ECM focus, and services-led model.
• Imaginit Technologies: Construction-technology services firm providing document management, BIM, and software consulting. Comparable on the construction vertical focus and M-Files/Procore-aligned solutions, though with a stronger AEC-software orientation.

Emerging players

• Ephesoft: Intelligent document processing vendor competing with ABBYY Vantage in the IDP space Team IM integrates. Comparable on document capture/classification workflows, particularly in government and financial services where Team IM also operates.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/TEAMInformatics
• YouTubeyoutube.com/@TEAM_IM
• Facebookfacebook.com/TEAMinformatics
• LinkedInlinkedin.com/company/team-informatics

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Team IM