St Oswald’s Hospice
St Oswald's Hospice is a Newcastle-based UK charity, founded 1986, providing free specialist palliative and end-of-life care to adults, children and young adults with life-limiting conditions across the North East of England, funded via donations, 20+ retail shops, legacies, lottery, and corporate partnerships, with 251-500 staff and 950+ volunteers.
- Company typePrivate
- Founded1986
- HeadquartersNewcastle, United Kingdom
- Headcount251–500
- GTM typeB2C
- OfferingServices
What St Oswald’s Hospice does
St Oswald's Hospice is a registered UK charity (Charity Number 503386) founded in 1986 and headquartered in Gosforth, Newcastle upon Tyne, providing specialist palliative and end-of-life care to adults, babies, children and young adults with life-limiting conditions across the North East of England. Core service lines include an Adult Inpatient Service, the Focus on Living Centre, a Lymphoedema Service, a Children and Young Adults Service, a palliative care advice line, and family/bereavement support including employer bereavement training. Care is delivered free of charge and is supported by a workforce of 251-500 paid staff and a network of 950+ volunteers.
The organisation operates a diversified fundraising and commercial model. Revenue is generated through charitable donations, an estate of more than 20 charity shops across the North East, online sales via eBay, AbeBooks and Discogs, the St Oswald's Lottery and raffles, a legacy-giving programme (claimed to fund one day per week of operations), corporate partnerships (notably Sintons LLP as Charity of the Year 2026-28 with a £20,000 two-year goal), and ancillary commercial activities such as a free furniture collection line, a house clearance service, the 'Posh Frocks and Bridal Boutique' in Whitley Bay, and the 'the space' events venue in Ouseburn. A retail product line ('What I Want You to Know', an end-of-life planning guide) is sold in print-at-home (£5), digital download (£10) and printed booklet (£15) formats, and a new paid membership platform called 'Leading Well' was launched in April 2026.
The business is regulated by the Care Quality Commission and the Fundraising Regulator, governed by a Board of Trustees, and led by Chief Executive Steph Edusei. There is no technology platform of material scale, no AI/ML capability, no API or SDK, and no parent company or private equity involvement. Sub-brands include 'the space', the Better Together Business Club, the Focus on Living Centre, and the Posh Frocks and Bridal Boutique. The hospice is geographically concentrated in the North East of England, with a global online retail footprint via third-party marketplaces.
St Oswald’s Hospice firmographics
Firmographics- Name
- St Oswald’s Hospice
- Legal name
- St Oswald's Hospice
- Website
- https://stoswaldsuk.org
- Company type
- Private
- Founded year
- 1986
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- St Oswald's Hospice is a Newcastle-based UK charity, founded 1986, providing free specialist palliative and end-of-life care to adults, children and young adults with life-limiting conditions across the North East of England, funded via donations, 20+ retail shops, legacies, lottery, and corporate partnerships, with 251-500 staff and 950+ volunteers.
- Ownership category
- akta.pro rank
St Oswald’s Hospice industry classification
Industry- Product category
- Hospice Care Services
- NAICS
- Other Individual and Family Services (624190)
- SIC
- Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300)
- akta.pro primary industry
- Residential Hospice / Hospice House (Facility-Based) (HLADAHAC)
- akta.pro secondary industries
- Palliative Care, Hospice & Serious Illness Support (BPAGACAK), Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO), Bereavement & Grief Support Services (Hospice-Affiliated/Independent) (HLADAHAL)
Keywords
Where St Oswald’s Hospice is headquartered
LocationHeadquarters
- HQ city
- Newcastle
- HQ country
- United Kingdom
- HQ region
- Europe
Offices15 records
Markets served
St Oswald’s Hospice business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain, Others
Revenue model
- Donations and Fundraising: The hospice receives charitable donations from individuals, corporate partners, and community fundraising activities including events, challenges, and direct donations.
- Charity Retail Shops: Network of charity shops across the North East selling donated second-hand goods including clothing, furniture, books, and bric-a-brac. Also sells through eBay, AbeBooks, and Discogs online platforms.
- Lotteries and Raffles: St Oswald's Lottery and various raffles including Big Car Raffle and Peter Rabbit Raffle generate recurring revenue from regular players.
- Legacies and Wills: Gifts left to the hospice in supporters' Wills. According to the website, gifts in Wills support one day in every week at St Oswald's Hospice.
- Gifts in Wills: Free Will writing services partnered with Octopus Legacy and local solicitors encourage supporters to leave legacy gifts.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | What I Want You to Know - Print at Home digital download |
| One time/ perpetual license | Pay-as-you-go | What I Want You to Know - Digital Download |
| One time/ perpetual license | Pay-as-you-go | What I Want You to Know - A4 Printed Booklet |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels6 records
St Oswald’s Hospice product offering
Product offeringCore offering
St Oswald's Hospice is a charitable hospice providing specialist palliative and end-of-life care to adults, babies, children, and young adults with life-limiting conditions across the North East of England. Care is delivered free of charge and includes inpatient services, day services (Lymphoedema Service and Focus on Living Centre), children's and young adults' services, family support, and bereavement services. Care is funded primarily through donations, fundraising events, a network of more than 20 charity shops, an online shop, lotteries and raffles, and legacies.
Product overview
St Oswald's Hospice operates as a charitable hospice organisation providing a portfolio of interconnected services centred on specialist palliative and end-of-life care for adults, babies, children, and young adults with life-limiting conditions across the North East of England. The core offering includes inpatient care, day services, lymphoedema treatment, and family support including bereavement services. Supporting the hospice's free care provision is an extensive retail operation of 20+ charity shops, an online shop selling 'What I Want You to Know' planning guides in multiple formats (printed booklet, digital download, print-at-home), and a events venue called 'the space' in Ouseburn hosting pop-up sales and fundraisers. Additional fundraising mechanisms include lottery products, raffles, and the recently launched 'Leading Well' membership platform for leadership development.
Differentiator
Problem solved
Functional benefit
Brands
- the space: Events venue in Ouseburn for pop-up shops, fundraisers, markets and community events
- Better Together Business Club
- Focus on Living Centre
- Posh Frocks and Bridal Boutique
Products and services
- Hospice Care Services Specialist palliative and end-of-life hospice care for adults, babies, children and young adults with life-limiting conditions in the North East of England, delivered free of charge to patients and families. Includes Adult Inpatient Service, Day Services (Lymphoedema Service and Focus on Living Centre), Children's Service, Young Adults Service, and a palliative care advice line.
- Retail Charity Shops
Quantifiable outcome
- 950 volunteers donating their time
- +2 more outcomes
Companies that use St Oswald’s Hospice
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles5 records
St Oswald’s Hospice technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
St Oswald’s Hospice partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered flagship, core and minor.
- Sintons LLPflagshipNewcastle-based law firm announced St Oswald's Hospice as their Charity of the Year partner for 2026-28. Set a fundraising goal of £20,000 across two years. CSR committee organizing calendar of fundraising events including charity golf day that raised over £7,000.
- Everyturn Mental HealthcorePartnership to deliver specialist bereavement training for frontline staff across the North East region. Training session held at The Anchorage in North Tyneside focused on understanding grief and developing skills to support those experiencing loss. Part of St Oswald's wider effort to improve grief awareness in communities and professional settings.
- Octopus LegacycorePartnership to offer free Will writing services to supporters. Online Will writing service free of charge (usual price £90). Every Will checked by legal expert. Telephone and face-to-face services also available. Supports hospice legacy giving programme.
- Pitman TrainingminorIn 2025, partnered to offer hands-on, practical internships across multiple departments. Currently hosting Events Management Intern supporting retail events team at the space venue in Ouseburn.
- Local Solicitors (Participating Firms)minorPartnership with local North East solicitors offering free face-to-face Will writing appointments. Participating firms include David Gray, W.S. Wills, Mincoffs, Hay & Kilner, Savaage Silk, Freeman Johnson, Yellow Legal, Yarwood & Stimpson, Browells, Yarwood Holmes, Mulcahy Smith, and Cartmell Shepherd.
Scale indicators9 records
Recent moves7 records
Expansion highlights6 records
St Oswald’s Hospice competitors and assessment
Company assessmentDirect peers
- Havens Hospices: Essex-based children's and adults' hospice charity operating inpatient, day, and community services funded through charity shops and community fundraising. Comparable in offering combined adult and paediatric hospice care under one charity.
- Dorothy House Hospice Care: Bath-area hospice offering inpatient, community, and bereavement services for adults and young adults, supported by a network of charity shops and fundraising events. Direct peer in hospice service mix and donation-retail funding model.
- North London Hospice: North London-based hospice delivering inpatient, day, community, and bereavement services funded through donations, legacies, and retail. Directly comparable single-region hospice with a similar service mix and fundraising approach.
- St Catherine's Hospice (Sussex): West Sussex hospice offering inpatient, day, community, and bereavement services funded through donations, legacies, and retail operations. Directly comparable hospice service portfolio and community-funding model.
- Trinity Hospice (Blackpool): Lancashire-based hospice providing inpatient, day therapy, lymphoedema, and bereavement services, funded through donations, retail, and legacies. Closely analogous mid-sized UK hospice charity peer.
- ellenor hospice: Kent-based hospice providing specialist palliative care, hospice-at-home, and bereavement support, funded by community donations, charity shops, and legacies. Closely analogous operating model to St Oswald's, scaled at a smaller geographic remit.
- Sue Ryder: UK charity operating hospices, neurological care centres, and community-based palliative support, funded through a network of charity shops and fundraising. Directly comparable hospice-care model with parallel retail-funded, multi-site community footprint.
- Marie Curie: UK-wide charitable hospice and palliative care provider offering inpatient hospices, community nursing, and information/support services. Directly comparable as a charity-funded hospice operating free care for adults with life-limiting conditions, with comparable reliance on donations, retail, and legacies.
- St Barnabas Hospice (Lincolnshire): Lincolnshire hospice providing specialist palliative care, hospice-at-home, and bereavement support with a network of charity shops. Direct peer with comparable regional footprint and free care model.
- Willowbrook Hospice: Merseyside-based hospice providing specialist palliative and bereavement care for adults, supported by charity shops and community fundraising. Direct peer in the North of England hospice charity segment.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
St Oswald’s Hospice social profiles
Digital presenceSt Oswald’s Hospice compliance and trust
Trust signalCompliance1 record
St Oswald’s Hospice financial estimates
Financial estimateRevenue estimate
Valuation estimate
St Oswald’s Hospice leadership team
Management profileNumber of profiles
Profiles6 records
St Oswald’s Hospice funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
St Oswald’s Hospice M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about St Oswald’s Hospice
What does St Oswald’s Hospice do?
St Oswald's Hospice is a charitable hospice providing specialist palliative and end-of-life care to adults, babies, children, and young adults with life-limiting conditions across the North East of England. Care is delivered free of charge and includes inpatient services, day services (Lymphoedema Service and Focus on Living Centre), children's and young adults' services, family support, and bereavement services. Care is funded primarily through donations, fundraising events, a network of more than 20 charity shops, an online shop, lotteries and raffles, and legacies.
Is St Oswald’s Hospice a public or private company?
St Oswald’s Hospice is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was St Oswald’s Hospice founded?
St Oswald’s Hospice was founded in 1986. It employs 251 to 500 people.
Where is St Oswald’s Hospice based?
St Oswald’s Hospice is headquartered in Newcastle, United Kingdom, in the Europe region.
How does St Oswald’s Hospice make money?
Five revenue lines are on record. Donations and Fundraising is the primary driver. The others are charity Retail Shops, lotteries and Raffles, legacies and Wills and gifts in Wills.
Who are St Oswald’s Hospice's main competitors?
Direct peers on record are Havens Hospices, Dorothy House Hospice Care, North London Hospice, St Catherine's Hospice (Sussex), Trinity Hospice (Blackpool), ellenor hospice, Sue Ryder, Marie Curie, St Barnabas Hospice (Lincolnshire) and Willowbrook Hospice.
Does St Oswald’s Hospice have an API?
No public API is recorded for St Oswald’s Hospice.
What industry is St Oswald’s Hospice in?
St Oswald’s Hospice's product category is Hospice Care Services. Its primary akta.pro industry code is HLADAHAC, Residential Hospice / Hospice House (Facility-Based), with a secondary code of BPAGACAK, Palliative Care, Hospice & Serious Illness Support. Its NAICS code is 624190 and its SIC code is 8050.