Bchex

What Bchex does

Bchex (Background Investigation Bureau, LLC) is a US-based background screening provider founded in 1995 and headquartered in Huntersville, North Carolina. The company sells pre-hire background checks, verifications, drug screening, driving records, and continuous post-hire monitoring to employers, schools, nonprofits, healthcare systems, and government agencies — serving 2,000+ organizations and processing over 500,000 background checks per year. Its commercial model is per-order transaction-based pricing with no contracts or minimums, supplemented by a SmallBiz pay-as-you-go tier and volume discounts above 50 checks per year; distribution combines direct sales, a self-serve portal, and 100+ native integrations with ATS/HRIS platforms including Workday, ICIMS, Oracle Taleo, SuccessFactors, BambooHR, and UKG.

The product platform is anchored on Bchex.io, a proprietary screening engine that combines AI-powered verification (ID scanning via computer vision, NLP-based Context-Based Screening, and anomaly detection for matching) with mandatory human expert review to support a self-reported 99.99% accuracy rate and 24-hour average turnaround. Adjacent modules extend the core screening workflow: Chex365 for continuous criminal monitoring of active employees, Chexpass for visitor management with automated sex offender screening, Secure Volunteer for nonprofit and faith-based volunteer programs, and Insight+ for automated adjudication of report results. The company is PBSA-accredited, SOC 2 Type 2 certified, and operates as an FCRA-compliant Consumer Reporting Agency.

Go-to-market is multi-motion: sales-led enterprise engagement with dedicated Chexperts, inside sales for mid-market, channel partnerships through ATS/HRIS integrations, product-led self-serve for SMB, and community-led growth via the Screening Hero Course, The Bad Hire podcast, and educational content targeting HR professionals. The company is privately held with no disclosed external funding or M&A activity beyond its May 2025 acquisition of Volunteer Tracker, and is led by CEO Ken Monroe.

Name

Bchex

Legal name

Background Investigation Bureau, LLC

Website

https://bib.com

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

51–100 employees

Short description

Bchex is a US-based background screening provider founded in 1995, serving 2,000+ employers, schools, nonprofits, and government agencies with AI-assisted criminal, employment, and driving record checks plus continuous monitoring and visitor management via its Bchex.io platform and 100+ ATS/HRIS integrations.

Ownership category

akta.pro rank

Product category

Employment Background Screening

NAICS

Investigation and Personal Background Check Services (561611)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Criminal Background Checks (National/State/County) (BPACALAA)

akta.pro secondary industry

Continuous Monitoring & Post-Hire Screening (BPACALAJ)

Keywords

• Employment background screening
• Criminal background checks
• Visitor management systems
• Volunteer screening services
• Continuous workforce monitoring

Headquarters

HQ city

Huntersville

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Per-Order Background Check Services: Primary revenue stream from per-order background check fees. No long-term contracts or subscription fees required. Pay-per-order model where clients pay per background check processed. Organizations running more than 50 checks per year receive customized pricing and significant discounts. SmallBiz tier offers pay-as-you-go pricing with no minimums for low-volume organizations.

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels9 records

Core offering

Bchex delivers employment background screening and people-safety services — including criminal, employment, education, driving record (MVR), drug, fingerprinting, and verification checks — alongside visitor management, volunteer screening, and continuous post-hire monitoring. The services are operated on a proprietary AI-assisted platform with direct county courthouse access and human expert review. Customers are charged per background check with no required contracts or minimums, and the platform integrates with 100+ ATS and HRIS systems.

Product overview

Bchex offers a unified platform-plus-modules product architecture for background screening, continuous monitoring, and visitor/volunteer management. The flagship Bchex.io platform serves as the core background screening engine, supporting criminal records, employment verification, driving records, drug screening, and verifications. This core platform is supplemented by specialized modules: Chex365 for continuous post-hire monitoring, Insight+ for automated report adjudication, and Applicant Express for streamlined data collection. Bchex also provides dedicated solutions for specific use cases: Chexpass (visitor management), Secure Volunteer (volunteer screening), and SmallBiz (small business screening). The products are designed to work together as a connected safety ecosystem with 100+ ATS/HRIS integrations, enabling organizations to screen, monitor, and manage people across every stage from pre-hire to ongoing employment.

Differentiator

Problem solved

Functional benefit

Brands

• Bchex.io: Flagship background screening platform offering comprehensive screening services with AI-powered verification and real-time reporting.
• Chexpass
• Secure Volunteer
• Chex365
• SmallBiz
• Insight+

Products and services

• Bchex.io Flagship background screening platform offering end-to-end screening services including criminal records, employment verification, driving records, drug screening, and more. Features real-time tracking, automated FCRA compliance workflows, and AI-powered ID scanning for U.S. employers, schools, nonprofits, healthcare, financial, and government organizations.
• Chexpass Visitor check-in and management system with government ID scanning, automated sex offender registry checks, real-time dashboards, badge printing, and configurable alert workflows for facilities such as schools, government buildings, and youth-serving organizations.
• Secure Volunteer Volunteer screening, management, and event promotion platform for nonprofits, schools, and faith-based organizations that rely on volunteers. Includes background checks, ongoing monitoring, and a mobile app for volunteer program growth.
• Chex365 Continuous post-hire monitoring service with ongoing court record scans that automatically flags new criminal activity for current employees and volunteers between scheduled rescreens, integrating with visitor management for a complete safety ecosystem.
• SmallBiz Background check service designed for small businesses with simple pay-as-you-go pricing, no contracts, and no minimums for organizations running fewer than 50 checks per year with irregular or seasonal hiring needs.
• Insight+ Automated screening report review feature that supports faster hiring decisions through automated adjudication, intelligent flagging, and review workflows applied to background check results.
• Multi-Jurisdictional Criminal Database Search Multi-jurisdictional criminal database search spanning multiple jurisdictions across the U.S. (formerly branded as Nationwide or Comprehensive Criminal search). Provides broad criminal history coverage with the same data sources after a 2025-11 renaming for industry clarity.
• Employment, Education, and Credential Verifications Verification services that confirm candidate employment history, education, professional licenses, references, and I-9/E-Verify employment eligibility for hiring decisions.
• Substance Abuse Testing Regulated and non-regulated drug and alcohol testing services offered nationwide across all methodologies for pre-employment, post-accident, and ongoing workforce screening.
• Fingerprinting Services Fingerprinting services for state and federal compliance requirements, supporting background checks for regulated positions such as education and healthcare roles.
• Social Media Background Checks AI-powered review of candidates' public social media profiles to identify potential workplace risk indicators as part of pre-employment screening.
• Occupational Health Services Occupational health services including physicals, fit-for-duty exams, and workplace health screenings for employers in safety-sensitive industries.
• Driving Records / MVR Checks Motor vehicle record (MVR) checks retrieving driving histories for safety-sensitive positions such as commercial drivers, delivery, and field roles.
• Individual Background Checks Self-ordered background checks from the same databases and processes used by employer clients, available to individuals for personal use.

Quantifiable outcome

• 92% of background checks delivered within 24 hours
• +9 more outcomes

Named customers23 records

Segments7 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration19 records

AI capability6 records

Feature11 records

Partnerships

Seven partnerships are on record, tiered core.

• WorkdaycoreTechnology or IntegrationATS/HRIS integration partner. Workday users can sync and automate screening workflows within the Workday platform.
• ICIMScoreTechnology or IntegrationAI-powered hiring platform integration enabling ICIMS users to embed background screening into their recruitment workflows.
• Taleo (Oracle)coreTechnology or IntegrationIntegration with Oracle Taleo talent management system for automated screening within enterprise HR processes.
• Frontline EducationcoreTechnology or IntegrationK-12 software integration for schools using Frontline's human resources, operations, and student health management tools.
• BambooHRcoreTechnology or IntegrationIntegration with BambooHR for small and medium businesses to add background screening to their HRIS workflow.
• UKG (Ultimate Kronos Group)coreTechnology or IntegrationHR and workforce management integration partner for UKG Pro and other UKG products.
• Player SpacecoreTechnology or IntegrationProgram management suite integration for organizations serving children, enabling automated screening and program management.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Accurate Background: Direct mid-market competitor offering employment background checks, drug screening, and verifications via similar pay-per-order and ATS-integrated delivery model.
• Checkr: AI-native background screening platform serving employers of all sizes with API-driven checks. Most direct competitor to Bchex.io, also serving SMB and enterprise via ATS integrations and pay-per-order pricing.
• A-Check America: PBSA-accredited background screening firm offering similar pre-employment and volunteer screening services, including continuous monitoring. Comparable mid-market positioning.
• Pre-employ (Pre-employ.com): Mid-market background screening provider with ATS integrations and similar turnaround SLA positioning. Competes for the same SMB and mid-market employer segment as Bchex.

Emerging players

• Certn: AI-driven background check provider expanding in North America. Represents the AI-native category competitor challenging traditional PBSA firms on turnaround and developer experience.
• Veremark: Global background screening and verification provider with API-driven delivery. Comparable in offering continuous screening and credential verification but competes internationally rather than US-only.

Broad incumbents

• HireRight: One of the largest global background screening providers serving enterprise and SMB. Overlaps with Bchex on employment background checks, MVR, drug screening, and integrates with similar ATS partners.
• Sterling (Sterling Talent Solutions): Major incumbent background screening firm serving enterprise, healthcare, education, and government. Comparable client mix (school districts, financial institutions, healthcare employers) and product breadth.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/bchexscreens
• YouTubeyoutube.com/@bchexscreens
• Facebookfacebook.com/BchexaBIBcompany
• LinkedInlinkedin.com/company/background-investigation-bureau
• Instagraminstagram.com/bchexscreens
• TikToktiktok.com/@bchexscreens

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bchex