SwoopMe, Inc.
SwoopMe, Inc. operates the Swoop Dispatch Management platform, a cloud-based white-label SaaS for roadside assistance, towing, and accident management, serving U.S. insurance carriers, automakers, dealers, fleets, motor clubs, and service providers under the Agero umbrella.
- Company typePrivate
- Founded2014
- HeadquartersSan Francisco, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What SwoopMe, Inc. does
SwoopMe, Inc. operates the Swoop Dispatch Management platform, a cloud-based software product for roadside assistance, towing, and accident management workflows. The platform provides real-time ETAs, event tracking, and transparency across the full roadside event lifecycle, configurable for white-label deployment by insurance carriers, automakers, dealers, fleets, motor clubs, and service providers. SwoopMe is backed by Agero, Inc., a Cross Country Group Company with 50 years in driver assistance, whose infrastructure supports over 30,000 drivers per day, 14 million annual events, and 150 million drivers protected annually, covering 2 out of 3 new U.S. passenger vehicles.
The platform's distribution is overwhelmingly enterprise-direct: SwoopMe sells through direct sales to insurance carriers and automakers, channel/reseller relationships with service providers, and a self-serve web application at app.joinswoop.com. Lyft is listed as a technology partner, indicating integration into broader mobility ecosystems. Swoop was named an Automotive News PACE Award 2020 Finalist.
SwoopMe's revenue mechanics are not publicly disclosed; pricing is not listed. The company's economic model is anchored in white-label SaaS for enterprise insurance and auto relationships, with downstream service-provider network monetization. The company is privately held, founded in 2014, headquartered in San Francisco, and serves the United States market exclusively. Earlier-stage funding included a $850,000 seed round in August 2015, Slow Ventures participation in October 2016, and a Plug and Play accelerator batch in September 2017; no subsequent funding rounds are disclosed.
SwoopMe, Inc. firmographics
Firmographics- Name
- SwoopMe, Inc.
- Legal name
- SwoopMe, Inc.
- Website
- https://joinswoop.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- SwoopMe, Inc. operates the Swoop Dispatch Management platform, a cloud-based white-label SaaS for roadside assistance, towing, and accident management, serving U.S. insurance carriers, automakers, dealers, fleets, motor clubs, and service providers under the Agero umbrella.
- Ownership category
- akta.pro rank
SwoopMe, Inc. industry classification
Industry- Product category
- Roadside Assistance Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Cloud Operations Outsourcing (Cloud Managed Operations) (BPAEAMAC)
Keywords
Where SwoopMe, Inc. is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Markets served
SwoopMe, Inc. business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure
Distribution channels4 records
Marketing channels3 records
SwoopMe, Inc. product offering
Product offeringCore offering
SwoopMe, Inc. develops and sells Swoop Dispatch Management, a cloud-based, white-label SaaS platform that provides real-time ETAs, dispatch tracking, and transparency throughout the roadside event lifecycle for insurance carriers, automakers, dealers, fleets, motor clubs, and service providers. The platform enables vertically integrated, brand-configurable roadside assistance, accident management, and digital dispatch solutions. It is operated under the DBA "Swoop" and backed by Agero.
Product overview
SwoopMe, Inc. offers a single unified product — Swoop (also known as Swoop Dispatch Management) — a cloud-based dispatch management software platform designed for roadside assistance and towing services. The platform provides real-time event tracking, ETA updates, and transparency throughout the roadside event lifecycle. Swoop is an award-winning platform (Automotive News PACE Award 2020 Finalist) and is backed by Agero, which processes over 14 million annual events and protects 150 million drivers. The product is accessible via a web-based interface at app.joinswoop.com.
Differentiator
Problem solved
Functional benefit
Products and services
- Swoop Dispatch Management
Quantifiable outcome
- Over 30,000 drivers assisted daily
- +3 more outcomes
Companies that use SwoopMe, Inc.
Customer profileSegments6 records
Ideal customer profiles3 records
SwoopMe, Inc. technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
SwoopMe, Inc. partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Agero, Inc. (Parent Company)coreSwoop is backed by Agero, a Cross Country Group Company and pioneer of the driver assistance industry with 50 years of experience. Agero provides the infrastructure, industry expertise, and scale that supports the Swoop platform, enabling white-label roadside assistance and accident management solutions.
Scale indicators5 records
Recent moves6 records
Expansion highlights3 records
SwoopMe, Inc. competitors and assessment
Company assessmentBroad incumbents
- Solera Holdings: Solera is a broad automotive software incumbent covering claims, repair, and fleet workflows; it overlaps with Swoop on accident management and insurance carrier workflows at much larger enterprise scale.
- Verizon Connect: Verizon Connect offers fleet management and telematics at scale with adjacent dispatch and driver assistance capabilities; it represents a well-capitalized incumbent that could expand into Swoop's roadside dispatch footprint.
- Geotab: Geotab is a global fleet telematics leader with connected vehicle data and integrations into OEM/service ecosystems; it competes indirectly with Swoop for fleet-side and OEM-side platform spend.
- AAA (American Automobile Association): AAA operates the largest U.S. motor club roadside assistance network and increasingly invests in digital dispatch and member-facing platforms — a broad incumbent competing for the same insurance, OEM, and consumer mindshare as Swoop.
- Mitchell International: Mitchell provides auto insurance claims and repair management software that touches accident management workflows adjacent to Swoop's product, competing for similar carrier and repair-facility spend.
- Samsara: Samsara provides fleet operations, telematics, and asset management software to enterprises; its connected vehicle and operations platform overlaps with adjacent dispatch use cases that compete for fleet and OEM budgets.
- Agero: Agero is SwoopMe's parent/strategic partner and the largest U.S. provider of white-label roadside, accident management, and connected vehicle services — overlapping entirely with Swoop's product and verticals at significantly larger scale.
Direct peers
- Honk: Honk is a direct competitor in on-demand roadside assistance dispatch software, serving insurance carriers, OEMs, and fleets with a real-time service provider network — closely matching Swoop's offering and go-to-market motion.
- Urgent.ly: Urgent.ly is a direct competitor in digital roadside assistance and dispatch, offering a SaaS-like platform that connects drivers, OEMs, insurers, and service providers with real-time tracking — directly overlapping with Swoop's product and customer base.
Emerging players
- Spireon: Spireon provides connected vehicle and fleet intelligence software; while focused on lot tracking and telematics, it competes for similar fleet and dealer channel relationships that Swoop targets.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights5 records
Customer concentration
SwoopMe, Inc. social profiles
Digital presenceSwoopMe, Inc. financial estimates
Financial estimateRevenue estimate
Valuation estimate
SwoopMe, Inc. leadership team
Management profileNumber of profiles
Profiles1 record
SwoopMe, Inc. funding detail
Funding detailFunding overview
Funding rounds3 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SwoopMe, Inc. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SwoopMe, Inc.
What does SwoopMe, Inc. do?
SwoopMe, Inc. develops and sells Swoop Dispatch Management, a cloud-based, white-label SaaS platform that provides real-time ETAs, dispatch tracking, and transparency throughout the roadside event lifecycle for insurance carriers, automakers, dealers, fleets, motor clubs, and service providers. The platform enables vertically integrated, brand-configurable roadside assistance, accident management, and digital dispatch solutions. It is operated under the DBA "Swoop" and backed by Agero.
Is SwoopMe, Inc. a public or private company?
SwoopMe, Inc. is a private company. It is classified as venture growth investor backed and is currently operating.
When was SwoopMe, Inc. founded?
SwoopMe, Inc. was founded in 2014. It employs 11 to 50 people.
Where is SwoopMe, Inc. based?
SwoopMe, Inc. is headquartered in San Francisco, United States, in the North America region.
Who are SwoopMe, Inc.'s main competitors?
Broad incumbents on record are Solera Holdings, Verizon Connect, Geotab, AAA (American Automobile Association), Mitchell International, Samsara and Agero. Direct peers are Honk and Urgent.ly. Spireon is listed as an emerging player.
Does SwoopMe, Inc. have an API?
No public API is recorded for SwoopMe, Inc..
What industry is SwoopMe, Inc. in?
SwoopMe, Inc.'s product category is Roadside Assistance Software. Its primary akta.pro industry code is BPAEAMAC, Cloud Operations Outsourcing (Cloud Managed Operations). Its NAICS code is 51821 and its SIC code is 7372.