What CIVIE does

CIVIE (legal entity Collaborative Imaging Technology, LLC, headquartered in Plano, Texas) is an AI-powered radiology operations company that sells a cloud-native, end-to-end platform built on Microsoft Azure. Founded in 2018 as Collaborative Imaging and acquired by healthcare-focused private equity firm Windrose Health Investors in 2024, the company has methodically assembled a unified suite covering the full radiology workflow: Universal Worklist for Radiologists, Revenue Cycle Management (RCM), Picture Archiving & Communication System (PACS), Speech-to-Text (CIVR), Radiology Information System (RIS), Vendor Neutral Archive (VNA), and the RadPod on-demand teleradiology marketplace. Underlying these products is an AI & Automation Engine and a proprietary Foundation LLM called OMEGA, introduced in 2025, which powers AI-generated impressions, automated coding, denial detection, prior-authorization RPA, credentialing automation, MIPS scoring, and contract variance analysis across the platform.

The platform claims scale metrics including $1B+ in payments processed, 45M+ patients supported per year, 38M+ reports distributed, and 450+ application integrations supported via HL7, FHIR, DICOM, DICOMweb, and X12 standards. Reported customer outcomes include 60% reductions in operational expenses, 40% radiologist productivity gains, 35% revenue increases, 12% MIPS score improvements, and 99.9% uptime with sub-15-minute support response. The company holds HITRUST CSF e1 Certification (Jan 2026) and is fully HIPAA-aligned, with SOC 2 Type II on the roadmap.

CIVIE monetizes primarily through annual SaaS subscriptions priced via quote-based, tailored enterprise contracts, plus a usage-based component on RadPod for per-study teleradiology reads. The go-to-market is direct enterprise field sales targeting large radiology practices, hospital radiology departments, and multi-site imaging center networks, supplemented by presence at industry events such as RSNA 2025. Customers include Texas Radiology Associates, Heartland Radiology, Riverside Healthcare, North Star Diagnostic Imaging, ROPER Radiology, Raleigh Radiology, Crown Imaging, and SOL Radiology, spanning independent radiology groups and hospital systems across multiple U.S. states.

Name

CIVIE

Legal name

Collaborative Imaging Technology, LLC

Website

https://civie.com

Company type

Private

Founded year

2018

Operating status

Operating

Short description

CIVIE is a cloud-native, AI-powered radiology operations platform serving independent radiology groups, hospital systems, and teleradiologists. It unifies RIS, PACS, VNA, RCM, speech-to-text, and on-demand teleradiology (RadPod) on Microsoft Azure, powered by its proprietary OMEGA Foundation LLM.

Ownership category

akta.pro rank

Product category

Radiology Operations Software

NAICS

Software Publishers (5132), Software Publishers (513210), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

AI Orchestration & Imaging Analytics Platforms (Model Management/Triage) (HLACALAG)

akta.pro secondary industries

Vendor Neutral Archive (VNA) & Enterprise Imaging Repositories (HLACALAC), Radiology Reporting, Dictation & Structured Reporting (HLACALAF), Teleradiology Platforms & Reading Workflow (HLACALAK), Imaging Interoperability & Standards Enablement (DICOM/HL7/FHIR/IHE) (HLACALAJ), Imaging Workflow Orchestration & Modality Worklist (MWL)/Scheduling (HLACALAE), Universal Viewers & Enterprise Imaging Access (Zero-footprint/Diagnostic) (HLACALAD)

Keywords

• Radiology operations platform
• Medical imaging software
• Revenue cycle management
• Teleradiology solutions
• Healthcare AI platform

Headquarters

HQ city

Plano

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Platform Subscriptions: CIVIE operates primarily as a cloud-based SaaS platform. Customers (radiology practices, hospital systems, imaging centers) subscribe to CIVIE's integrated radiology operations suite. The platform can be purchased as a complete end-to-end solution or as individual modules (RIS, PACS, VNA, RCM, Universal Worklist, CIVR, RadPod). Pricing is quote-based and tailored to organization size and scope of deployment.
2. Teleradiology Services (RadPod): RadPod provides on-demand teleradiology services, enabling radiologists to read studies from anywhere with instant payment. Revenue is generated per study read through the platform, creating a usage-based revenue component.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels5 records

Core offering

CIVIE sells a cloud-native, AI-powered radiology operations platform built on Microsoft Azure that unifies imaging (PACS, VNA), operational (RIS, Universal Worklist), financial (RCM, Contract Negotiations, AR Recovery), and AI (CIVR speech-to-text, RadPod teleradiology) workflows into a single integrated ecosystem for radiology practices, hospital systems, and imaging centers. The platform is powered by a proprietary foundation LLM called OMEGA and can be deployed as a complete end-to-end suite or as individual modules.

Product overview

CIVIE is an AI-powered radiology operations company offering a unified, cloud-native platform-plus-modules architecture for radiology practices, hospitals, and imaging centers. The core product portfolio consists of seven integrated solutions: Universal Worklist for Radiologists (consolidates studies from disparate PACS and VNAs with AI-powered routing), Revenue Cycle Management (end-to-end billing with AI and human agents), Picture Archiving & Communication System (PACS, cloud-based with AI abnormality highlighting), Speech to Text CIVR (AI-powered dictation with self-learning error detection), Radiology Information System (RIS, covering scheduling and patient management), Vendor Neutral Archive (VNA, standards-based cloud archive), and RadPod (on-demand teleradiology reading platform with instant payment). These seven core products are supported by a technology infrastructure layer that includes an AI & Automation Engine, Foundation LLM Model OMEGA, Credentialing Technology, Authorization Technology, Contract Negotiations Technology, AR Recovery Technology, MIPS Support Call Center, and Help Desk & Support. All solutions share a unified interoperability framework, analytics layer, and patient experience tools, and are marketed both as a complete end-to-end suite and as individually selectable modules.

Differentiator

Problem solved

Functional benefit

Brands

• Radpod: AI-driven, on-demand radiology reading platform that integrates advanced AI tools to optimize workflows and scale service delivery for radiologists.
• CIVR

Products and services

• Universal Worklist for Radiologists Consolidated worklist that brings together studies from disparate hospital systems, PACS, and VNAs. AI-powered routing prioritizes reads by sub-specialty, urgency, and credentialing, with load balancing across radiologists. Includes integrated communications, video conferencing, and real-time analytics.
• Revenue Cycle Management (RCM) AI-powered end-to-end revenue cycle management covering charge capture, coding, claim scrubbing, payment posting, denial resolution, patient collections, and bank reconciliation. Combines AI-enabled automation with human call center agents to maximize earnings and minimize denials.
• Picture Archiving & Communication System (PACS) Cloud-based PACS enabling radiologists to read from any device with images prepared based on their preferences. Features AI-generated abnormality highlighting, auto-populated measurements, custom workflows, and built-in interoperability with voice dictation and AI tools.
• Radiology Information System (RIS) Cloud-based, AI-enabled radiology information system covering order creation, document processing, real-time eligibility checks, time-of-service estimates, smart scheduling, patient communications, physician portal, and automated report distribution.
• Speech to Text CIVR AI-powered radiology dictation solution providing real-time speech-to-text conversion with self-correcting, self-learning capabilities. Includes automated template selection, AI-generated impressions, real-time error detection, and compliance validation to accelerate report turnaround.
• Vendor Neutral Archive (VNA)

Quantifiable outcome

• 60% reduction in operational expenses
• +9 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability15 records

Feature13 records

Partnerships

Three partnerships are on record, tiered significant.

• Riverside HealthcaresignificantStrategic or Co-development Partner · 8 January 2026Riverside Healthcare partnered with CIVIE to deploy new imaging technology across six locations in five Illinois counties. The upgrade aims to reduce patient wait times for imaging results, provide real-time analytical data to providers, and streamline scheduling and authorization processes.
• North Star Diagnostic ImagingsignificantStrategic or Co-development Partner · 30 December 2025North Star Diagnostic Imaging partnered with CIVIE to enhance imaging processes for patients in North Texas. The partnership resulted in a 35% reduction in costs and aims to improve the imaging experience through more efficient processes.
• Heartland RadiologysignificantStrategic or Co-development Partner · 24 November 2025CIVIE and Heartland Radiology partnered to implement CIVIE's radiology software (RIS, PACS, voice recognition) across Heartland's imaging centers in five states, enhancing operational efficiency and workflow across 50+ locations.

Scale indicators19 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• RamSoft: RamSoft provides cloud-native PACS, RIS, and teleradiology platforms for radiology practices and imaging centers, directly competing with CIVIE's core offerings. Both companies target independent radiology groups with integrated workflow solutions, though CIVIE differentiates through its broader RCM and AI-first architecture.
• Intelerad Medical Systems: Intelerad offers enterprise imaging solutions including PACS, RIS, and VNA for radiology practices and hospitals. As a PE-backed radiology imaging specialist (acquired by Hg in 2020), it competes directly with CIVIE in the cloud-native imaging space with overlapping target customers and product breadth.
• Aris Radiology (USARad): Aris Radiology and similar teleradiology service providers compete directly with CIVIE's RadPod platform for on-demand radiology reading services. Both target the radiologist shortage market with technology-enabled remote reading, though RadPod's marketplace model with instant payment differentiates from traditional teleradiology staffing.
• InsiteOne: InsiteOne provides enterprise VNA and image management solutions for healthcare systems, competing directly with CIVIE's VNA product. Both target multi-site healthcare organizations needing consolidated imaging archives with cloud-native architecture and standards-based interoperability.

Broad incumbents

• Epic Systems: Epic's Beaker LIS and growing radiology modules compete with CIVIE in large hospital deployments where Epic's EHR is the system of record. As Epic expands its imaging capabilities, hospital customers may favor single-vendor integration over CIVIE's best-of-breed platform approach.
• Philips Healthcare: Philips provides enterprise imaging informatics including PACS, advanced visualization, and AI-enabled diagnostic solutions as part of a broader medical equipment portfolio. Its deep hospital integration and global presence make it a competitor in large hospital system deals where CIVIE is pushing to expand.
• Optum (Change Healthcare): Optum's imaging and RCM solutions (built on Change Healthcare assets) compete with CIVIE across revenue cycle management and radiology workflow, particularly for large hospital systems. Its scale and payer relationships represent a competitive threat in the RCM space where CIVIE has invested $100M+.
• GE HealthCare: GE HealthCare offers a comprehensive imaging portfolio including PACS, RIS, AI analytics, and modality equipment used by large hospital systems. As a broad incumbent with deep hospital relationships and bundled enterprise contracts, it competes with CIVIE in enterprise radiology, though CIVIE offers a more focused, AI-first, modular alternative.
• Carestream Health: Carestream provides enterprise imaging solutions including PACS, RIS, and VNA across hospitals and imaging centers globally. As a long-established imaging informatics incumbent, it competes with CIVIE in hospital and large-practice deployments where it has significant legacy installed base, though CIVIE differentiates on cloud-native architecture and AI integration.

Emerging players

• Sirona Medical: Sirona Medical is a cloud-native radiology operating system unifying PACS, RIS, dictation, and AI tools, positioning itself as a direct CIVIE competitor. Both target the same pain point of fragmented radiology point solutions and emphasize AI-native workflows, though Sirona is at earlier commercial scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/mycivie
• Facebookfacebook.com/civie.tech
• LinkedInlinkedin.com/company/mycivie

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CIVIE