What Konverto does

Konverto AG is a privately held Italian IT services company headquartered in Bozen (Bolzano), South Tyrol, with 101-250 employees and approximately two decades of operating history. It provides end-to-end managed IT services to mid-market and enterprise customers in the South Tyrol and Trentino regions, spanning IT infrastructure (own data centers in Bozen and Trento plus colocation at Data4 Milan), cybersecurity (24/7 SOC, MDR/MXDR, vulnerability assessments, security awareness), cloud (private, public, hybrid), business connectivity (fiber, SD-WAN, VDSL, radio), business telephony (VoIP via innovaphone and Microsoft Teams Phone), and Modern Workplace deployment. The company operates through three sub-brands: the main Konverto enterprise unit, Konverto Lab (custom software, AI, Big Data, Power Platform, and the KON Dash secure generative-AI platform hosted in customer Azure tenants) and Konverto Smart (consumer and SMB internet, telephony, and security services). The business is predominantly recurring: managed services, subscription connectivity, and subscription telephony form the revenue backbone, supplemented by project-based professional services and custom software development. Customer evidence spans construction/manufacturing (RÖFIX, Foppa, Durst Group), energy (Alperia), tourism/hospitality (ADLER Spa Resorts, Silbernagl/Primus Touristik), agriculture (Hagelschutz-Konsortium), healthcare (Weißes Kreuz), and the public/non-profit sector (Diocese of Bolzano-Brixen), with named customers consistently large enough to suggest mid-market and above as the primary segment. The company holds ISO 27001 and ISO 9001 certifications, an Italian OLO telecommunications license, and tier-one vendor designations (Microsoft Solution Partner for Security, Fortinet Advanced Partner Integrator, Veeam CSP Partner Gold, official innovaphone partner), which collectively underpin its bid for regulated and enterprise workloads.

Name

Konverto

Legal name

KONVERTO AG

Website

https://konverto.eu

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

101–250 employees

Short description

Konverto AG is a South Tyrol-based managed IT services provider offering cybersecurity, cloud, connectivity, telephony, and custom software to mid-market and enterprise customers across northern Italy, with a dedicated Lab division for AI and data products and a Smart division for SMB and consumer services.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Security Systems Services (except Locksmiths) (561621), Custom Computer Programming Services (541511)

SIC

Services-Computer Integrated Systems Design (7373), Services-Telephone Interconnect Systems (7385), Services-Computer Programming Services (7371)

akta.pro primary industry

Intent-Based Networking (IBN) & Closed-Loop Assurance (HDAFAGAD)

akta.pro secondary industry

GRC Platforms & Workflow Automation (HDADAIAA)

Keywords

• Managed IT services
• Cybersecurity solutions
• Cloud infrastructure
• Business communication
• Software development

Headquarters

HQ city

Bozen

HQ country

Italy

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Managed IT Services: Recurring managed services for IT infrastructure, cybersecurity, and communications, providing ongoing support, monitoring, and maintenance for client systems.
2. Professional Services & Consulting: One-time consulting, solution design, implementation, and project-based services for IT infrastructure deployments and software development.
3. Internet & Connectivity Services: Fiber, DSL, and wireless internet connections for residential and business customers with various speed tiers and service levels.
4. Business Telephony & VoIP: Phone systems, SIP trunk, contact center solutions with flexible tariff models and per-user or usage-based pricing.
5. Software Development & Custom Solutions: Custom software development including apps, AI applications, and business solutions through the Konverto Lab division.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels9 records

Core offering

Konverto provides end-to-end IT services for businesses in South Tyrol and Trentino, including managed IT outsourcing, 24/7 cybersecurity (SOC), data center and cloud hosting, business communications (VoIP/telephony), networking (fiber, SD-WAN), and Modern Workplace implementations. Through Konverto Lab it develops custom software and AI-driven platforms, and through Konverto Smart it supplies consumer and SMB internet, telephony, and security products.

Product overview

Konverto is an IT services company offering a multi-brand portfolio of managed services, cybersecurity solutions, IT infrastructure, business communication, and software development. The main Konverto brand provides Managed Services and IT Solutions including Cybersecurity (SOC Services, Checks & Assessments, Technologies & Services, Awareness & Prevention), IT Infrastructure (Data Center, Backup Solutions, Secure Network, KON Fiber Pro, SD-WAN & Private WAN), Communication (Business Telephone/KON Voice via innovaphone and Microsoft Teams), and Modern Workplace. The Konverto Lab sub-brand focuses on software innovation including KON Dash (secure AI platform with GPT models), App Development, AI Applications, Big Data & Machine Learning, Power Platform & SharePoint, KULTIVAS (agriculture AI platform), Agent2Go (field service SaaS), and AI Ready consulting. The Konverto Smart sub-brand serves private and small business customers with consumer internet products including KON Fiber (fiber internet), KON Voice (VoIP telephony), KON Secure (security), KON RadioFiber (wireless internet), PEC Mail (certified email), GoPlay (gaming add-on), and Smart Business Solutions for SMBs.

Differentiator

Problem solved

Functional benefit

Brands

• Konverto Lab: Innovation hub for software development, AI applications, and research and development
• Konverto Smart
• KON Fiber
• KON Voice
• KON RadioFiber
• KON Secure
• KON VDSL Pro
• Agent2Go
• KULTIVAS
• KON Dash

Products and services

• Managed Services Comprehensive IT outsourcing service covering all operational IT tasks including consulting, development, implementation, and ongoing support for business productivity and security, targeted at mid-market and enterprise customers.
• SOC Services Security Operations Center services providing 24/7 monitoring of IT systems with threat detection and incident response, including SOC Essential (Managed Detection and Response) and SOC Premium (extended protection with actionable countermeasures), for businesses needing continuous security oversight.
• Data Center & Cloud Hosting Cloud hosting services with locations in Bozen and Trento offering On-Premise, Private Konverto Cloud, Public and Hybrid Cloud solutions with Managed Data Center Services, including colocation at Data4 Milan.
• Backup & Disaster Recovery Data protection services including Cloud Backup, Hybrid Cloud Backup, Microsoft 365 Backup, Veeam Cloud Connect for BaaS/DRaaS, Disaster Recovery, and Failover Solutions.
• KON Fiber Pro (Business Fiber Internet) Business fiber internet connection with download speeds up to 2,500 Mbit/s, upload speeds up to 1,000 Mbit/s, guaranteed minimum bandwidth of 90%, and included router, targeted at business customers.
• SD-WAN & Private WAN Software-defined wide area networking solutions for flexible, scalable, cost-efficient connectivity across locations using MPLS and VPN technologies.
• Business Communication / KON Voice (VoIP & Contact Center) Business telephony solutions including VoIP via innovaphone and Microsoft Teams Phone, SIP Trunk, Contact Center with CRM integration, Hybrid and Mobile Communication, and EU data protection compliant hosting, for business customers.
• Modern Workplace Digital workplace solutions integrating Home-Office and Remote Work into business operations with hardware, software, installation, configuration, and employee training.
• Custom Software Development (Konverto Lab) Custom web and mobile application development services for operational workflows, monitoring, and administrative tasks using agile methodologies and modern technologies, delivered by the Konverto Lab division.
• KON Dash (Secure AI Platform) Secure AI platform bringing the latest GPT models and AI assistants directly into customer Azure environments, securely hosted, GDPR-compliant, and under full customer control.
• KULTIVAS (Agriculture Data Platform) Data-based platform for agriculture and forestry using Big Data, AI, and real-time analytics to promote sustainable cultivation strategies, targeted at agricultural consortia and farmers.
• Agent2Go (Field Service SaaS) SaaS solution providing field service staff online and offline access to customer data, sales documents, and product overviews, fully digitizing the sales process with ERP integration.
• AI Ready (AI Adoption Program) AI readiness program helping companies integrate AI responsibly into daily work through workshops, team training, and individual application examples, delivered by Konverto Lab.
• Konverto Smart (Consumer & SMB Connectivity) Internet and communication services brand for private customers and small businesses in South Tyrol, bundling fiber, DSL, radio internet, telephony, and security solutions.
• KON Fiber (Residential Fiber Internet) Fiber optic internet connections for private customers with speeds up to 2,500 Mbit/s and an included FRITZ!Box router, priced at €29.95/month for the Easy tier.
• KON RadioFiber (Wireless Internet) Radio internet connection bridging to the nearest fiber network, providing reliable and flexible internet access for remote areas with minimal installation effort.
• KON Voice (Residential VoIP) Internet telephony solution with clear call quality, available from anywhere, including an email mailbox, targeted at residential and small business customers.
• KON Secure (Consumer Security) Award-winning security solution providing comprehensive protection for online banking, chatting, and streaming on every device at any time, for residential subscribers.
• PEC Mail (Certified Email) Certified PEC mailbox for secure and legally valid communication with authorities and institutions, priced at €24.00 per year plus VAT.
• Smart Business Solutions Complete communication solutions and internet packages for sole proprietors and small to medium-sized businesses, including internet, telephony, network, and IT services.

Quantifiable outcome

• Download speeds up to 2,500 Mbit/s with guaranteed minimum bandwidth of 90%
• +2 more outcomes

Named customers11 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability7 records

Feature12 records

Partnerships

Five partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationMicrosoft partnership providing cloud solutions (Microsoft 365, Azure), security solutions, and communication platforms. Konverto is a Microsoft Solution Partner for Security, implementing Microsoft security technologies, Teams Phone systems, and Azure-based solutions including KON Dash AI platform.
• FortinetcoreTechnology or IntegrationAdvanced Partner Integrator status for Fortinet security solutions including next-generation firewalls, network security, and unified threat management. Fortinet solutions form the technical foundation for many customer cybersecurity implementations.
• VeeamcoreTechnology or IntegrationCSP Partner Gold status providing backup and disaster recovery solutions including Veeam Cloud Connect, Veeam Backup for Microsoft 365, and BaaS/DRaaS services through Konverto's data center infrastructure.
• innovaphonecoreTechnology or IntegrationOfficial partner for VoIP telephony solutions including innovaphone PBX systems, cloud and on-premise phone systems, and the myApps communication client. innovaphone is 'Made in EU' ensuring GDPR compliance and modern security standards.
• Data4coreTechnology or IntegrationData center partnership providing colocation services at Data4's Milan facility - Italy's largest data center with 10 hectares. Enables hosting space and high-speed connectivity via MIX (Milan Internet eXchange).

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• BBBell: BBBell is a northern Italian WISP and telecom operator headquartered in Turin, providing fiber, wireless, VoIP, cloud and managed services to businesses across Piedmont and Liguria. It is highly comparable to Konverto in product mix (connectivity + cloud + telephony + managed IT), regional Italian focus, and SMB/mid-market customer orientation.
• Var Group: Var Group is an Italian IT services and consulting company serving mid-market and enterprise customers with managed services, cloud, cybersecurity, and digital transformation offerings. Highly comparable to Konverto in offering breadth and Italian mid-market focus, though larger in scale and broader in geographic reach.
• Lutech Group: Lutech is one of Italy's largest IT services groups, providing cloud, cybersecurity, managed services, data center, and ERP/CRM solutions to enterprise and public sector clients. Directly comparable to Konverto on managed services and cloud, but operates at significantly greater scale across all Italian regions.
• Eolo: Eolo is a major Italian WISP and fiber operator providing fixed wireless and fiber connectivity to residential and SMB customers across Italy. Comparable to Konverto's KON Fiber / KON RadioFiber connectivity products and Smart division's SMB/consumer go-to-market, though operating nationally rather than regionally.
• Reevo: Reevo is an Italian cloud and managed services provider offering hybrid cloud, cybersecurity, managed workplace and connectivity to mid-market Italian firms. Comparable to Konverto's managed services, cloud hosting, and cybersecurity stack, particularly for SMB and mid-market segments.
• Seeweb: Seeweb is an Italian cloud and hosting provider operating its own data centers and offering IaaS, PaaS, and managed cloud services. Directly comparable to Konverto's data center and cloud hosting business (Bozen/Trento + Data4 Milan), though Seeweb is more focused on cloud infrastructure and less on the broader managed-services wrapper.

Broad incumbents

• Engineering Group: Engineering Group is one of Italy's largest IT services and consulting conglomerates, offering digital transformation, software, cloud, and managed services across all major verticals. Overlaps with Konverto across most solution areas but at significantly larger scale and broader geographic reach.
• Aruba Enterprise: Aruba is Italy's largest cloud and hosting provider, with data centers across Italy and a full portfolio of cloud, hosting, connectivity, and security services. Comparable to Konverto's data center, fiber, and cloud offerings, but operates at national scale with far greater brand recognition and price competitiveness.
• Bechtle: Bechtle is a leading European IT services and systems integrator providing managed services, cloud, security, and workplace solutions to mid-market and enterprise customers across DACH and broader Europe. Comparable to Konverto's managed services, security, and modern workplace offerings, but with vastly broader scale, geographic reach, and vendor relationships.

Emerging players

• Tinexta Cyber (formerly HSPI): Tinexta Cyber is an Italian cybersecurity services and GRC provider offering managed SOC, compliance, and security consulting. Highly comparable to Konverto's SOC services and cybersecurity offerings, though Tinexta Cyber focuses more narrowly on security versus Konverto's broader managed IT services portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@konvertoag7473
• Facebookfacebook.com/KONVERTOAG
• LinkedInlinkedin.com/company/konvertoeu
• Instagraminstagram.com/konverto_ag

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Konverto