What Mobile Mentor does

Mobile Mentor is a Nashville-headquartered, Microsoft-focused managed services provider founded in 2004 that specializes in moving enterprise and mid-market clients to Microsoft Intune for endpoint management and Microsoft 365 modernization. The company positions itself as a Microsoft ELITE / Gold Partner, was named Microsoft's 2021 Partner of the Year for Endpoint Management, and has been a global finalist for five consecutive years (2022-2025). Services span three lines: Mentoring (Endpoint, Copilot, Identity, Security, and Microsoft 365 Mentoring Programs that pair client IT teams with Mobile Mentor engineers for knowledge transfer), Managed Services (Intune, 365, Windows, Managed Security, and Mobile Expense Management delivered as recurring subscriptions), and Projects (Intune deployment across Windows/macOS/iOS/iPadOS/Android, BYOD 365, migrations from competing MDM platforms such as JAMF, AirWatch/Workspace ONE, MaaS360, ManageEngine, MobileIron, Mosyle, Addigy, and SCCM, plus identity services around Microsoft Entra ID, ADFS migration, Microsoft Purview data security, Microsoft Defender, and Microsoft 365 Copilot services). The technical stack is exclusively Microsoft: Intune, Entra ID, Defender, Copilot, Purview, and Sentinel, supplemented by certified expertise in Apple, Google, VMware/AirWatch, and CyberArk to handle heterogeneous fleets during migration.

Mobile Mentor generates revenue through a combination of recurring managed services subscriptions (e.g., Plan 25 at $4,900/year, Plan 50 at $8,900/year, Plan 100 at $14,990/year for endpoint support), fixed-price project packages (Intune deployment tiers ranging from approximately $9,750 for SMB macOS Core up to $49,800+ for Comprehensive implementations, with Windows tiered at $19,900 Core / $39,990 Custom / situational Comprehensive), and bespoke engagements (Entra Global Secure Access at $29,990, Entra ID Governance at $34,990, Defender for Endpoint at $12,500, Purview Data Security for AI at $9,900, Copilot workshops at $5,000 or Microsoft-funded). Go-to-market combines direct enterprise field sales, a dedicated channel-sales motion led by a new VP of Channel Sales, and Microsoft partner referrals. Customers span healthcare (primary vertical, reinforced by the April 2026 acquisition of 5th Gear Technology Concepts), education, financial services, manufacturing, travel, utilities, and nonprofit sectors, with named logos including Michigan Medicine, Vanderbilt University Medical Center, Erlanger Health Systems, Flight Centre, The Trust Company of Tennessee, Bristol City Schools, Watercare, and Big Brothers Big Sisters of Middle Tennessee. Operations are delivered remotely across the USA, Australia, and New Zealand with 51-100 employees; ownership is private with no disclosed PE/VC backing.

Name

Mobile Mentor

Legal name

Mobile Mentor

Website

https://mobile-mentor.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

51–100 employees

Short description

Mobile Mentor is a Microsoft ELITE Partner and managed services provider that helps enterprises and mid-market organizations deploy and manage Microsoft Intune, Entra ID, Defender, Purview, and Microsoft 365 Copilot. It serves healthcare, education, financial services, and regulated industries across the USA, Australia, and New Zealand via Mentoring, Managed Services, and Projects engagements.

Ownership category

akta.pro rank

Product category

IT Managed Services

NAICS

Computer Systems Design and Related Services (54151), Educational Support Services (61171)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)

akta.pro primary industry

Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support) (BPAEAIAJ)

Keywords

• Endpoint management services
• Microsoft Intune consulting
• Managed IT services
• Microsoft 365 modernization
• IT security mentoring

Headquarters

HQ city

Nashville

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Managed Services: Ongoing management, security, and support for Microsoft 365 environments including Intune management, endpoint support, security services, and 365 managed service. Delivered as subscription with monthly/annual billing.
2. Professional Services - Mentoring: Hands-on partnership engagement where engineers work alongside client IT teams for implementation, knowledge transfer, and capability building. Multiple engagement levels (Admin Access, Global Reader, No Access) with different pricing.
3. Professional Services - Projects: Fixed-price configuration and migration services for Intune deployment, migrations from competing MDM platforms (Jamf, AirWatch, SCCM, etc.), identity services, Microsoft 365 Copilot services, and security implementations.
4. Mobile Expense Management: Ongoing expense optimization service delivering continuous savings on mobile spend across 7 mobile networks worldwide. Revenue derived from cost reduction savings delivered to clients.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Mobile Mentor is a Microsoft-focused managed service provider that helps enterprises deploy, manage, and modernize Microsoft Intune, Entra ID, Defender, Purview, and Microsoft 365 Copilot environments. The company delivers three core service lines: Mentoring Services where its engineers work alongside client IT teams to transfer knowledge; Managed Services for ongoing endpoint, identity, and security operations; and Project Services for Intune deployment, MDM migrations, identity modernization, and AI/Copilot enablement. It also offers a Mobile Expense Management service that optimizes cellular spending across seven global networks.

Product overview

Mobile Mentor is a Microsoft-focused managed services provider offering a platform-plus-services model centered around Microsoft 365 and Microsoft Intune. The portfolio consists of three core service categories: Mentoring Services (Endpoint, Copilot, Identity, Security, and Microsoft 365 Mentoring Programs) that pair client IT teams with Mobile Mentor engineers for knowledge transfer; Managed Services (Modern Managed Services, Intune Managed Service, 365 Managed Service, Windows Managed Service, Managed Security Service, and Endpoint Support) providing ongoing management of Microsoft environments; and Project Services including Intune deployment for Windows, macOS, iOS/iPadOS, Android, and BYOD scenarios, migration services from competing MDM platforms (Addigy, JAMF, AirWatch/Workspace ONE, MaaS360, ManageEngine, MobileIron, Mosyle, SCCM), identity services (Entra Global Secure Access, Entra ID Governance, ADFS migration), Microsoft Purview data security, Microsoft 365 Copilot services, and Microsoft Defender implementations. The company also offers specialized workshops and, following its April 2026 acquisition of 5th Gear Technology Concepts, expanded into healthcare and regulated industry compliance services.

Differentiator

Problem solved

Functional benefit

Products and services

• Endpoint Mentoring Service A partnership program where Mobile Mentor engineers work alongside client IT teams to configure Microsoft Intune, Autopilot and Autopatch with best practices while transferring knowledge and building in-house capability. Designed for IT teams that want to become experts rather than remain dependent on outside consultants.
• Copilot Mentoring Service A consulting program designed to help businesses identify high-value Microsoft 365 Copilot use-cases, protect data from over-sharing, train users, build agents and APIs, and measure ROI. Based on five distinct workstreams from business case to proven ROI.
• Identity Mentoring Service A mentoring program to unlock the full potential of Microsoft Entra ID for Zero Trust security, passwordless authentication, Conditional Access policies, and identity governance including Entitlement Management, Access Reviews, and Privileged Identity Management.
• Security Mentoring Services A mentoring program focused on deploying Microsoft Defender, Purview, and Sentinel. Includes threat detection, vulnerability management, compliance monitoring, and implementing the Defender toolset with Conditional Access policies.
• Microsoft 365 Mentoring Services A mentoring program to unlock full potential of Microsoft 365 including Intune, Entra, Defender, Teams, SharePoint, and OneDrive with best practice implementation, automation of provisioning and patching, and knowledge transfer.
• Modern Managed Services A comprehensive managed service providing modern endpoint management, security for all devices including personal smartphones, passwordless authentication, and zero-touch provisioning using Microsoft 365 technologies.
• Intune Managed Service Ongoing management of Microsoft Intune environment with zero-touch provisioning, over-the-air OS updates, application patching, 24x7 technical support, strategy and governance with monthly reporting.
• 365 Managed Service End-to-end management of Microsoft 365 environment across Entra, Intune, Defender, and Microsoft 365 applications including zero trust security, zero-touch provisioning, OS updates, application patching, and 24x7 end user support.
• Windows Managed Service Complete Windows device lifecycle management including automated provisioning, application and OneDrive content deployment, Windows Hello biometric authentication, automated OS/firmware/app patching, and remote device retirement.
• Managed Security Service End-to-end security powered by Microsoft technology stack including Intune for device management, Entra for identity protection, Defender for data security, and Sentinel for log monitoring and incident management.
• Endpoint Support Technical support and proactive advisory service for companies deploying Microsoft 365 with certified support engineers, proactive security advice, and knowledge base access. Available in tiered annual hour packages.
• Mobile Expense Management Mobile cost optimization service providing visibility into mobile usage, personal spend management with Individual Spend Reports, automated payroll deductions for personal usage, and cost center reporting across 7 mobile networks worldwide.
• Intune Health Check Strategic assessment of Intune/MDM infrastructure evaluating current configuration against industry best practices with detailed recommendations and remediation steps. Covers iOS, iPadOS, Android, Windows, and macOS.
• Intune for Windows Configuration service for managing Windows devices in Intune including GPO analysis, Autopilot setup, Windows Updates and Autopatch configuration, Bitlocker, LAPS, browser extension, and Endpoint Analytics.
• Intune for macOS Configuration service for managing Apple Macs with Microsoft Intune including zero-touch provisioning via Apple Business Manager, Platform SSO with Touch ID, automated app deployment, and OS update management.
• Intune for iOS and iPadOS Configuration service for managing corporate and personal iOS devices including seamless enrollment, Zero-Touch Provisioning via Apple Business Manager, application management, and robust security protocols.
• Intune for Android Configuration service for managing corporate and personal Android devices including Android Enterprise integration for zero-touch provisioning, application management, and comprehensive security measures.
• BYOD 365 Microsoft Intune BYOD program enabling secure company data on employee personal devices without managing the devices. Includes BYOD policy workshop, tiered trust model, and Intune App Protection Policies implementation.
• SCCM/MECM to Intune Migration Strategic migration consulting for transitioning from System Center Configuration Manager (SCCM/MECM) to Microsoft Intune including 5-step approach covering assessment, gap analysis, and phased rollout.
• JAMF to Intune Migration Migration planning service for transitioning from JAMF to Microsoft Intune for Apple device management including gap analysis and phased migration approach.
• AirWatch/Workspace ONE to Intune Migration Migration planning service for transitioning from Omnissa Workspace ONE UEM to Microsoft Intune including discovery workshop, deployment roadmap, and user communication best practices.
• ADFS to Entra ID Migration Service Migration service for transitioning from Active Directory Federation Services (ADFS) to Microsoft Entra ID for cloud-native Single Sign-On including Microsoft Authenticator deployment and Conditional Access policies.
• Entra Global Secure Access Service Modern cloud-native secure access solution providing per-app adaptive controls, Continuous Access Evaluation, and unified Secure Service Edge (SSE) through Entra Private Access and Entra Internet Access.
• Entra ID Governance and Guest Access Service Automated identity lifecycle management with Zero Trust including join/move/leave automation, Entitlement Management with auto-assign access packages, Privileged Identity Management, and Access Reviews.
• Microsoft Purview Data Security for AI Service to govern AI usage, protect sensitive data, and enable innovation by gaining visibility into AI and shadow AI usage, protecting information in Copilot and generative AI tools, and reducing compliance risk.
• Microsoft 365 Copilot Services Comprehensive services for Microsoft 365 Copilot including Copilot Vision and Value Workshop, Copilot Envisioning Workshop, Copilot + Pilot Deployment Accelerator, and Copilot Deployment & Adoption Accelerator.
• Defender for Endpoint Enterprise-grade endpoint security implementation including Endpoint Detection and Response (EDR), antivirus, threat and vulnerability management, attack surface reduction, and automated investigation and response across Windows, macOS, iOS, iPadOS, and Android.
• Defender for Office 365 Advanced email and collaboration security implementation protecting users from phishing, malware, spam, spoofing, and zero-day threats with Safe Links, Safe Attachments, Zero-hour Auto Purge, and automated investigation.
• Windows 10 to Windows 11 Upgrade Cloud-native infrastructure service for upgrading from Windows 10 to Windows 11 using Microsoft Intune and Entra ID, including automated provisioning, app deployment, and patching.
• Digital Identity Health Check Comprehensive review of Active Directory and Microsoft Entra environment identifying gaps, risks, and opportunities for identity modernization and remediation.

Quantifiable outcome

• 25% fewer helpdesk calls with faster resolution times
• +7 more outcomes

Named customers16 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core and flagship.

• 5th Gear Technology ConceptscoreStrategic or Co-development Partner · 8 April 2026Mobile Mentor acquired 5th Gear Technology Concepts, a Brentwood-based technology services firm specializing in governance, risk, and compliance (GRC) and IT solutions for regulated industries. The acquisition accelerates Mobile Mentor's growth in healthcare sector and expands national footprint by combining 5th Gear's compliance expertise with Microsoft-first strategy. 5th Gear serves medical and dental practices among other highly regulated industries.
• MicrosoftflagshipTechnology or IntegrationMicrosoft preferred partner and ELITE partner specializing in endpoint management, security, and Microsoft 365 modernization. Winner of Microsoft Partner of the Year 2021 for Endpoint Management and 5 consecutive years as finalist. Engineers certified by Microsoft with deep expertise in Intune, Entra, Defender, and Copilot. Exclusive focus on Microsoft technology stack.
• ApplecoreTechnology or IntegrationStrategic partnership for Apple device management. Engineers certified by Apple with expertise in managing macOS, iOS, and iPadOS through Microsoft Intune. Integration with Apple Business Manager and Apple School Manager for zero-touch provisioning.
• GooglecoreTechnology or IntegrationEngineering team certified by Google for Android device management. Expertise in Android Enterprise and Knox Mobile Enrollment integrated with Microsoft Intune.

Scale indicators14 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Thrive: US-based managed services provider offering next-generation managed IT, cybersecurity, and cloud services. Directly comparable as a competing mid-market MSP and the former employer of Mobile Mentor's President, VP of Channel Sales, and Board Member.
• Insentra: Australia-based Microsoft-focused services partner specializing in Microsoft 365, Azure, security, and endpoint management. Comparable as a Microsoft specialty MSP operating in Mobile Mentor's Australian/NZ geography with similar service portfolio.
• Concurrency: US-based Microsoft-focused consultancy delivering digital transformation, data, AI, and cloud services on the Microsoft platform. Comparable as a mid-sized Microsoft-specialist consulting firm with similar enterprise customer profile.
• 3Cloud: Azure-focused consulting and managed services firm and Microsoft partner of the year recipient. Comparable as a mid-sized Microsoft-exclusive consulting/MSP targeting enterprise Microsoft modernization.
• Slalom: Global Microsoft Gold partner and consultancy delivering cloud, workplace, and data modernization on Microsoft technologies. Comparable as a Microsoft-specialist consulting firm, though at materially larger scale than Mobile Mentor.
• Rightpoint: Digital experience and Microsoft-focused consultancy delivering workplace, employee experience, and Copilot adoption services. Comparable for Microsoft 365 and Copilot deployment/adoption service lines.

Broad incumbents

• Avanade: Joint venture between Accenture and Microsoft delivering large-scale Microsoft services globally. Comparable as a Microsoft-centric services incumbent competing for the same enterprise Microsoft 365, Copilot, and security modernization work.
• Kyndryl: Global managed infrastructure and Microsoft partnership services provider spun out of IBM. Comparable as a broad incumbent that competes for large-enterprise Microsoft managed services contracts.

Regional players

• Datacom: Australia/NZ-headquartered IT services company offering managed services, cloud, and security across the region. Comparable as a regional managed services competitor in Mobile Mentor's Australian and New Zealand markets.

Others

• Jamf: Apple-focused device management and security vendor. Mobile Mentor actively migrates customers away from Jamf to Microsoft Intune, making Jamf a competing incumbent whose customers are direct migration prospects for Mobile Mentor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/mobilementor
• Facebookfacebook.com/mobilementor
• LinkedInlinkedin.com/company/mobile-mentor-ltd

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mobile Mentor