Silver Ride LLC
SilverRide is a San Francisco-based assisted transportation platform providing door-through-door rides for older adults and people with disabilities via paratransit contracts with transit agencies, PACE program partnerships, and direct consumer bookings, operating across 18 states.
- Company typePrivate
- Founded2007
- HeadquartersSan Francisco, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Silver Ride LLC does
SilverRide Inc. (operating as SilverRide LLC) is a licensed Transportation Network Company founded in 2007 and headquartered in San Francisco that provides assisted, door-through-door transportation for older adults and people with disabilities. The company is licensed in 18 states, operates in 35+ major metropolitan areas, and delivers more than one million rides annually with reported on-time performance of 95–98%. Its three revenue streams are: (1) managed-services paratransit contracts with municipal and regional transit agencies to fulfill ADA supplemental transportation requirements; (2) managed-services contracts with Programs of All-inclusive Care for the Elderly (PACE) and healthcare systems to provide door-through-door medically-oriented transportation; and (3) direct-to-consumer fee-for-service bookings via phone, mobile app, and online. Service is delivered by an independent-contractor driver network that completes Level II background checks and approximately 25 hours of specialized training, including multilingual capabilities such as Cantonese and Mandarin for PACE programs.
The company's core technology is the proprietary Mont Blanc platform, which provides real-time ride dispatch, driver onboarding, compliance monitoring, and live tracking for contract partners. The platform pairs automated dispatch with human live-dispatcher oversight, supports credentialing and drug/alcohol testing compliance per FTA guidelines, and provides agency-grade reporting to transit and healthcare customers. SilverRide is led by co-founder and CEO Jeff Maltz and COO Aaron McPherson; the leadership team was expanded in 2026 with Tanya Castle promoted to VP of Growth and Laura Williams promoted to Chief of Staff. The company is privately held and founder-controlled, with no disclosed external institutional funding rounds.
SilverRide's go-to-market is hybrid: an enterprise field-sales motion targeting transit authorities and PACE/healthcare organizations for multi-year managed-services contracts, complemented by a direct-to-consumer self-serve channel for individual riders and families. Pricing is quote-based and not publicly disclosed, varying by geography, trip distance, vehicle type, and level of assistance required. Distribution is heavily relationship-driven, with strategic channel partnerships including Transdev North America, MV Transportation, Rideco, MJM Innovations, and We Drive U. The company reinvested in 2025 into Mont Blanc to support scaling, refreshed its brand with the 'There With Care' tagline at the APTA TRANSform conference, and executed consecutive geographic expansions into the Pacific Northwest and San Diego alongside new product launches such as the first Cantonese and Mandarin-speaking PACE transportation platform in partnership with Seen Health.
Silver Ride LLC firmographics
Firmographics- Name
- Silver Ride LLC
- Legal name
- SilverRide Inc.
- Website
- https://silverride.com
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- SilverRide is a San Francisco-based assisted transportation platform providing door-through-door rides for older adults and people with disabilities via paratransit contracts with transit agencies, PACE program partnerships, and direct consumer bookings, operating across 18 states.
- Ownership category
- akta.pro rank
Silver Ride LLC industry classification
Industry- Product category
- Senior and Disability Assisted Transportation Services
- NAICS
- Special Needs Transportation (485991), Other Transit and Ground Passenger Transportation (48599)
- SIC
- Transportation Services (4700)
- akta.pro primary industry
- Accessible On-Demand & NEMT (Wheelchair/Paratransit Ride Services) (THAIAGAE)
- akta.pro secondary industries
- Non-Emergency Medical Transportation (NEMT) (HSABAOAA), Door-to-Door Senior Ride Services (Non-Medical) (HSABAOAB)
Keywords
Where Silver Ride LLC is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Silver Ride LLC business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Paratransit Service Contracts: B2B contracts with transit authorities for supplemental paratransit services fulfilling ADA requirements. Transit agencies contract SilverRide to provide rides for eligible riders who cannot use fixed-route transit.
- PACE Program Transportation: Contracts with Programs of All-inclusive Care for the Elderly (PACE) to provide door-through-door transportation for PACE participants. Healthcare organizations contract SilverRide as part of their PACE service delivery.
- Direct-to-Consumer Rides: Individual ride bookings from older adults and people with disabilities booking directly via phone, app, or online. Revenue generated per trip on a fee-for-service basis.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Quote-based pricing tailored to service type and geography |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels3 records
Silver Ride LLC product offering
Product offeringCore offering
SilverRide is a licensed Transportation Network Company delivering ADA-compliant, door-through-door assisted transportation for older adults and people with disabilities. The company serves three audiences through one platform: (1) transit agencies via supplemental paratransit contracts, (2) PACE programs and healthcare organizations via door-through-door medical transportation contracts, and (3) individual riders and families via direct booking. Rides are dispatched and tracked through the proprietary Mont Blanc technology platform and delivered by a credentialed driver network with Level II background checks and specialized training.
Product overview
SilverRide is a licensed Transportation Network Company (TNC) operating as an assisted transportation platform for older adults and people with disabilities. The company operates a purpose-built technology platform delivering three integrated service lines: (1) Paratransit Services through partnerships with transit agencies providing ADA-compliant door-to-door service; (2) PACE and Healthcare Transportation delivering contracted door-through-door service for PACE programs and healthcare organizations; and (3) Direct-to-Consumer Assisted Transportation for retail riders. All services are powered by a credentialed driver network trained in assisted transportation, supported by the Mont Blanc technology platform, and backed by a live dispatcher model that blends automation with human oversight. The company delivered over one million rides annually across 35+ major metro areas in 18 states.
Differentiator
Problem solved
Functional benefit
Products and services
- Paratransit Services ADA-compliant, door-to-door shared ride transit service for riders with mobility needs, delivered through partnerships with transit agencies. Includes credentialed driver network, vehicle mix (sedans, SUVs, wheelchair-accessible vehicles), and operational flexibility for complementary paratransit, overflow service, premium tiers, and same-day trips. Sold to transit agencies under multi-year service contracts.
- PACE and Healthcare Transportation Contracted door-through-door service for PACE (Program of All-Inclusive Care for the Elderly) and healthcare providers, connecting participants to care, day centers, and social programs. Includes prescription and meal delivery, coordination with interdisciplinary care teams, and escorts from pickup location through to destination. Sold to PACE programs and healthcare systems as managed-service contracts.
- Direct-to-Consumer Assisted Transportation Personalized rides for older adults and individuals with disabilities, including door-through-door assistance, driver companionship, and flexible scheduling. Available for direct booking by riders and families through online, phone, or transit agency/PACE care team referral on a per-ride, quote-based fee.
Quantifiable outcome
- 95-98% on-time performance rate
- +4 more outcomes
Companies that use Silver Ride LLC
Customer profileNamed customers24 records
Segments4 records
Ideal customer profiles3 records
Silver Ride LLC technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Silver Ride LLC partnerships and signals
Strategic signalPartnerships
20 partnerships are on record, tiered core, flagship and minor.
- LAVTA (Livermore Amador Valley Transit Authority)coreLAVTA launched East Bay paratransit operations in November 2025 via Transdev, with SilverRide providing services across 15 Bay Area communities including Dublin, Livermore, Pleasanton, and San Ramon.
- Transdev North AmericaflagshipTransdev serves as the primary channel partner operating San Diego paratransit services under the San Diego Metropolitan Transit System contract. Transdev also operates Orange County, Atlanta, Las Vegas, and East Bay operations where SilverRide provides supplemental paratransit. This is a major strategic partnership with multiple co-managed service areas.
- County ConnectioncoreCounty Connection provides paratransit services in Contra Costa County. SilverRide operates as the transportation provider serving LAVTA and County Connection across 15 Bay Area communities.
- MV TransportationcoreMV Transportation is a major transit operator partner providing paratransit services. SilverRide partners with MV Transportation to serve transit agency clients.
- We Drive UminorTransportation operator partner listed among SilverRide's network of partners.
- AltaMed PACEcoreAltaMed PACE is a major PACE program partner with multilingual services (Cantonese and Mandarin) in the San Gabriel Valley region. SilverRide provides door-through-door transportation for AltaMed PACE participants.
- InnovAgecoreInnovAge is a national PACE program provider and key healthcare transportation partner for SilverRide across multiple service areas.
- Brandman Centers for Senior Care PACEcoreBrandman Center is a PACE program partner providing multilingual transportation services. SilverRide delivers door-through-door service for Brandman PACE participants.
- myPlace Health PACEcoremyPlace Health PACE is a healthcare partner receiving transportation services from SilverRide for their elderly participants.
- Element Care PACEcoreElement Care is a Massachusetts-based PACE program partner receiving transportation services from SilverRide.
- Harbor Health PACEcoreHarbor Health PACE is a healthcare partner receiving transportation services from SilverRide for PACE participants.
- Miami Jewish Health PACE CenterscoreMiami Jewish Health is a Florida-based PACE program partner receiving transportation services from SilverRide.
- East Boston Neighborhood Health CentercoreEast Boston Neighborhood Health Center is a healthcare partner receiving PACE transportation services from SilverRide.
- Seen HealthcoreSeen Health is a PACE program partner with multilingual services receiving transportation from SilverRide.
- Sutter HealthcoreSutter Health is a major California healthcare system partner receiving patient transportation services from SilverRide.
- Providence Health SystemcoreProvidence Health System is a national healthcare partner receiving patient transportation services from SilverRide.
- Trinity HealthcoreTrinity Health is a national healthcare system partner receiving patient transportation services from SilverRide.
- UCSFcoreUCSF is a major academic medical center and healthcare partner receiving patient transportation services from SilverRide.
- On LokcoreOn Lok is a San Francisco-based PACE program and healthcare partner receiving transportation services from SilverRide.
- Orange County Transportation Authority (OCTA)coreOCTA is a major transit authority partner in Orange County, California receiving paratransit services from SilverRide.
Scale indicators7 records
Recent moves10 records
Expansion highlights6 records
Silver Ride LLC competitors and assessment
Company assessmentBroad incumbents
- Uber Health: Healthcare-focused arm of Uber that provides on-demand rides for medical appointments and ADA-accessible rides in many markets. Directly competes with SilverRide's direct-to-consumer and healthcare transportation lines using a much larger driver network and consumer brand.
- Lyft Healthcare: Healthcare-focused arm of Lyft offering on-demand medical and senior transportation through partnerships with health plans and providers. Overlaps with SilverRide's DTC and healthcare contract business at scale, including some ADA-equipped rides.
- Modivcare: Public company and large incumbent in non-emergency medical transportation (NEMT), paratransit, and personal care. Competes with SilverRide for state Medicaid NEMT contracts and large health plan transportation programs, with broader geographic coverage but less senior-specialized positioning.
Emerging players
- RideCo: On-demand transit and paratransit software platform serving transit agencies with real-time ride pooling and dispatch. Listed as a SilverRide partner, but its software competes with SilverRide's Mont Blanc platform for the technology layer inside transit agencies.
- Veyo: Technology-driven NEMT broker that combines a driver network with proprietary dispatch software for state Medicaid and health plan programs. Adjacent competitor in healthcare transportation with overlapping PACE and managed care customers.
Direct peers
- GoGoGrandparent: On-demand senior ride service that lets older adults request Uber/Lyft rides via phone call with human oversight. Directly competes with SilverRide's direct-to-consumer offering for older adults, with similar 'no app needed' positioning but a different driver pool model.
- MV Transportation: One of the largest private paratransit and student transportation operators in North America. Partners with SilverRide on King County Metro and other transit agency contracts, but also bids directly for the same agencies, making it both a channel and a direct competitor.
- Transdev North America: Large national paratransit and transit operator that is both a SilverRide channel partner and a direct competitor on transit authority contracts. Operates San Diego MTS, Orange County, Atlanta, Las Vegas, and East Bay paratransit where SilverRide provides supplemental service, and competes head-to-head in adjacent markets.
- MTM (Medical Transportation Management): Large NEMT broker and paratransit operator managing Medicaid and transit agency transportation programs across multiple states. Competes with SilverRide for state Medicaid NEMT contracts and managed care organization business.
Regional players
- Easterseals (paratransit & NEMT programs): Network of regional Easterseals affiliates operating accessible transportation, paratransit, and senior mobility programs across many U.S. states. Competes with SilverRide in selected metro areas and for transit authority and human service agency contracts.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Silver Ride LLC social profiles
Digital presenceSilver Ride LLC compliance and trust
Trust signalCompliance3 records
Silver Ride LLC financial estimates
Financial estimateRevenue estimate
Valuation estimate
Silver Ride LLC leadership team
Management profileNumber of profiles
Profiles6 records
Silver Ride LLC funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Silver Ride LLC M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Silver Ride LLC
What does Silver Ride LLC do?
SilverRide is a licensed Transportation Network Company delivering ADA-compliant, door-through-door assisted transportation for older adults and people with disabilities. The company serves three audiences through one platform: (1) transit agencies via supplemental paratransit contracts, (2) PACE programs and healthcare organizations via door-through-door medical transportation contracts, and (3) individual riders and families via direct booking. Rides are dispatched and tracked through the proprietary Mont Blanc technology platform and delivered by a credentialed driver network with Level II background checks and specialized training.
Is Silver Ride LLC a public or private company?
Silver Ride LLC is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Silver Ride LLC founded?
Silver Ride LLC was founded in 2007. It employs 11 to 50 people.
Where is Silver Ride LLC based?
Silver Ride LLC is headquartered in San Francisco, United States, in the North America region.
How does Silver Ride LLC make money?
Three revenue lines are on record. Paratransit Service Contracts are the primary driver. The others are PACE Program Transportation and direct-to-Consumer Rides.
Who are Silver Ride LLC's main competitors?
Broad incumbents on record are Uber Health, Lyft Healthcare and Modivcare. Emerging players are RideCo and Veyo. Direct peers are GoGoGrandparent, MV Transportation, Transdev North America and MTM (Medical Transportation Management). Easterseals (paratransit & NEMT programs) is listed as a regional player.
Does Silver Ride LLC have an API?
No public API is recorded for Silver Ride LLC.
What industry is Silver Ride LLC in?
Silver Ride LLC's product category is Senior and Disability Assisted Transportation Services. Its primary akta.pro industry code is THAIAGAE, Accessible On-Demand & NEMT (Wheelchair/Paratransit Ride Services), with a secondary code of HSABAOAA, Non-Emergency Medical Transportation (NEMT). Its NAICS code is 485991 and its SIC code is 4700.