InnKey
InnKey is an India-based cloud-native enterprise property management system serving 600+ hotels, integrating front office, F&B, procurement, finance, and analytics on a single platform. It was acquired by Yanolja Cloud Solution in May 2026.
- Company typePrivate
- Founded2011
- HeadquartersAhmedabad, India
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What InnKey does
InnKey is an India-based, cloud-native enterprise property management system (PMS) that unifies front office, housekeeping, food & beverage, sales & catering, material management, procurement, financial accounting, MIS, and analytics on a single integrated database. Founded in 2011 in Ahmedabad by Viral Shah and Rohan Shah, the company serves 600+ hotels across India with a footprint of 36,000+ rooms, 2,400+ F&B spaces, and 1,200+ sales & catering venues, targeting premium independent hotels, regional chains, and large enterprise hotel groups. The platform is hosted on AWS, ISO 27001-certified, and offers mobile-first operations management with 50+ pre-built third-party integrations including channel managers, payment gateways, CRMs, and the Marriott Bonvoy loyalty platform.
Under the hood, InnKey is built as a single application on a unified database — a deliberate architectural choice that eliminates the data silos typical of legacy on-premise PMS stacks. Features include dynamic pricing tied to demand and competitor data, a RevPAX (revenue per guest) analytics layer, automated night audits, and self/contactless guest journeys (mobile check-in, QR menus, digital payments). The system supports both 50-room boutique properties and 500+ room enterprise chains on the same codebase, with chain-level data consolidation, role-based dashboards for CEO/CFO/COO/IT/GM personas, and SOC-aligned security controls.
InnKey monetizes primarily through a per-property monthly SaaS subscription, with professional services (customisation, training, implementation, extended data retention) charged separately. GTM is hybrid: direct enterprise field sales targeting chain leadership, supplemented by channel partnerships. The flagship channel relationship is with Marriott International for the 'Series by Marriott' brand across India (84 operational + 31 pipeline hotels as of December 2025). In May 2022, Yanolja Cloud made a strategic investment described as a 'path to acquisition', and in May 2026 Yanolja Co., Ltd. completed the full acquisition of InnKey through Yanolja Cloud Solution, integrating it into a global hospitality technology portfolio serving 33,000+ customers across 170+ countries.
InnKey firmographics
Firmographics- Name
- InnKey
- Legal name
- Innkey Infosystems Private Limited
- Website
- https://innkey.net
- Company type
- Private
- Founded year
- 2011
- Operating status
- Acquired
- Headcount range
- 51–100 employees
- Short description
- InnKey is an India-based cloud-native enterprise property management system serving 600+ hotels, integrating front office, F&B, procurement, finance, and analytics on a single platform. It was acquired by Yanolja Cloud Solution in May 2026.
- Ownership category
- akta.pro rank
InnKey industry classification
Industry- Product category
- Hotel Property Management Software
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Property Management Systems (PMS) (THALACAA)
Keywords
Where InnKey is headquartered
LocationHeadquarters
- HQ city
- Ahmedabad
- HQ country
- India
- HQ region
- Asia
Offices1 record
Markets served
InnKey business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Cloud PMS Subscription (SaaS): InnKey operates as a cloud-based SaaS property management system, charging a simple monthly fee per property. This replaces high CapEx (on-premise hardware) with low OpEx (subscription). The entire platform is available for a monthly recurring charge, with revenue generated from per-property subscriptions across its 600+ hotel customer base.
- Enterprise Licensing & Implementation Services: Customisation requests beyond standard product features are subject to additional charges. Training, onboarding, and implementation services are charged separately as per the proposal. Data retention services beyond the standard post-termination period are also charged at additional fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Per-property monthly subscription (SaaS) |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
InnKey product offering
Product offeringCore offering
InnKey provides a cloud-native enterprise property management system (PMS) and hospitality platform delivered as SaaS on a per-property monthly subscription. The single integrated application unifies front office, reservations, housekeeping, food and beverage, sales and catering, material management, procurement, financial accounting, MIS, maintenance, and analytics on one database for hotel chains and premium independent hotels. The platform is hosted on AWS, certified to ISO 27001, and integrates with 50+ third-party systems including channel managers, payment gateways, CRMs, OTAs, GDS, and CRS.
Differentiator
Problem solved
Functional benefit
Products and services
- InnKey Cloud Hospitality Platform Cloud-native enterprise property management and hospitality platform delivered as SaaS on a per-property monthly subscription. Unifies Central Reservation, Front Desk, Food & Beverage, Housekeeping, Sales & Catering, Material Management, Financial Accounting, MIS, Maintenance, and Budget & Actual on a single database for hotel chains and premium independent hotels. Hosted on AWS with ISO 27001 certification, supports 50+ third-party integrations, and includes dynamic pricing, RevPAX analytics, automated night audits, and contactless guest journey tooling.
Quantifiable outcome
- 45% revenue growth through smarter pricing and demand insights
- +14 more outcomes
Companies that use InnKey
Customer profileNamed customers13 records
Segments7 records
Ideal customer profiles3 records
InnKey technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability4 records
Feature8 records
InnKey partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- Yanolja Co., Ltd. / Yanolja Cloud SolutioncoreYanolja Co., Ltd. acquired InnKey through its subsidiary Yanolja Cloud Solution in May 2026, strengthening Yanolja's global enterprise hospitality technology capabilities. The acquisition adds InnKey's unified hotel operations platform (600+ hotels, 500+ properties across India), deep hospitality expertise from high-growth markets, and positions both companies for expansion into the Middle East and Southeast Asia. The deal aligns with Yanolja's AI-driven transformation strategy. Builds on existing partnership with no disruption to current customers.
- Marriott InternationalcoreInnKey partnered with Marriott International to power its new brand Series by Marriott across India. InnKey's cloud-native PMS integrates with Marriott Bonvoy loyalty platform, Central Reservation System (CRS), and brand-level systems. The collaboration covers 84 operational hotels and 31 in pipeline, with phased rollout across India and expansion into emerging markets. InnKey provides secure, fully encrypted integrations meeting global standards.
- AWS (Amazon Web Services)coreInnKey's entire platform is powered by AWS, built on AWS's secure cloud foundation with advanced encryption and reliability at scale. Multi-region cloud design ensures seamless continuity and uninterrupted operations. AWS infrastructure supports enterprise-grade security requirements for global hotel chains.
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
InnKey competitors and assessment
Company assessmentDirect peers
- Mews Systems: Mews is a cloud-native, API-first hospitality PMS targeting hotels, hostels, and chains globally. Directly comparable to InnKey as an enterprise-grade cloud PMS with strong automation, mobile-first design, and multi-property chain capabilities.
- Cloudbeds: Cloudbeds provides an all-in-one cloud hospitality management suite (PMS, booking engine, channel manager) for independent hotels and groups. Closely comparable to InnKey in serving independent and group properties with an integrated SaaS platform.
- Hotelogix: Hotelogix is an India-origin cloud PMS serving independent hotels and chains across emerging markets. Direct competitor to InnKey in the Indian and South Asian mid-market and enterprise hotel segment.
- eZee Technosys: eZee Technosys is a cloud hospitality suite (PMS, POS, channel manager) primarily serving small and mid-sized hotels in India and emerging markets. Sister company within Yanolja Cloud and a near-overlapping competitor to InnKey in the same geographies and segments.
Broad incumbents
- Oracle OPERA Cloud (Oracle Hospitality): Oracle OPERA Cloud is the global incumbent enterprise PMS used by large chains worldwide. Competes with InnKey for large multi-property enterprise deployments and serves as the standard against which Marriott and other global chains benchmark their PMS decisions.
- Infor Hospitality Management System (HMS): Infor HMS is an enterprise PMS serving large hotel chains globally. Comparable to InnKey at the enterprise/chain tier, with broader portfolio functionality but typically heavier and on-premise-leaning deployments.
- Shiji Enterprise Platform: Shiji offers an enterprise hospitality technology platform including PMS, POS, and distribution for global hotel chains. Comparable to InnKey at the multi-property enterprise tier, with deeper global footprint and broader module portfolio.
Emerging players
- Stayntouch: Stayntouch offers a cloud-native PMS focused on hotel chains and independent properties with mobile-first operations. Comparable to InnKey's mobile-first PMS positioning and integration with global brand systems (now part of Shiji Group).
Regional players
- RMS Cloud: RMS Cloud is a cloud PMS widely adopted across the Asia-Pacific hospitality market, particularly Australia and Southeast Asia. Comparable to InnKey as a regional cloud PMS expanding into multi-property and chain deployments in emerging markets.
Others
- Zen Hospitality Solutions: Zen Hospitality Solutions operates within the Yanolja group alongside InnKey, providing complementary hospitality technology and distribution services. Comparable as a sister entity within the same parent and as a partnership/integration partner for InnKey's enterprise deployments.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks1 record
Key highlights7 records
Customer concentration
InnKey social profiles
Digital presenceInnKey financial estimates
Financial estimateRevenue estimate
Valuation estimate
InnKey leadership team
Management profileNumber of profiles
Profiles2 records
InnKey funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
InnKey M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about InnKey
What does InnKey do?
InnKey provides a cloud-native enterprise property management system (PMS) and hospitality platform delivered as SaaS on a per-property monthly subscription. The single integrated application unifies front office, reservations, housekeeping, food and beverage, sales and catering, material management, procurement, financial accounting, MIS, maintenance, and analytics on one database for hotel chains and premium independent hotels. The platform is hosted on AWS, certified to ISO 27001, and integrates with 50+ third-party systems including channel managers, payment gateways, CRMs, OTAs, GDS, and CRS.
Is InnKey a public or private company?
InnKey is a private company. It is classified as corporate owned and is currently acquired.
When was InnKey founded?
InnKey was founded in 2011. It employs 51 to 100 people.
Where is InnKey based?
InnKey is headquartered in Ahmedabad, India, in the Asia region.
How does InnKey make money?
Two revenue lines are on record. Cloud PMS Subscription (SaaS) is the primary driver. The others are enterprise Licensing & Implementation Services.
Who are InnKey's main competitors?
Direct peers on record are Mews Systems, Cloudbeds, Hotelogix and eZee Technosys. Broad incumbents are Oracle OPERA Cloud (Oracle Hospitality), Infor Hospitality Management System (HMS) and Shiji Enterprise Platform. Stayntouch is listed as an emerging player. RMS Cloud is listed as a regional player. Zen Hospitality Solutions is listed as an others.
Does InnKey have an API?
No public API is recorded for InnKey.
What industry is InnKey in?
InnKey's product category is Hotel Property Management Software. Its primary akta.pro industry code is THALACAA, Property Management Systems (PMS). Its NAICS code is 54151 and its SIC code is 7372.