Include Software

Name

Include Software

Legal name

Include Software Corporation

Website

https://include.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Landscape Contractor ERP Software

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Professional Services Automation (PSA) & Services ERP (HDAEAEAF)

akta.pro secondary industry

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

Keywords

• Landscape business software
• Contractor ERP platform
• Field service management
• Mobile workforce software
• Landscape accounting software

Headquarters

HQ city

Annapolis

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Subscription Software Licenses: SaaS subscription model with tiered pricing plans (Core, Plus, Complete) providing unlimited users, browser & mobile access, and Open API. Billed on recurring monthly or annual basis per subscription terms.
2. GO Payments Processing: Payment processing services integrated within GO platform through Global Payments processor. Includes transaction fees and potential revenue share arrangements with payment processors.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Include Software develops and sells Include GO, an AI-powered cloud-based ERP platform built specifically for landscape and service-based contractors. The platform integrates estimating, scheduling, production, mobile field operations, purchasing, and fully integrated accounting into a single operational workflow, providing real-time visibility across crews, job costing, and financial performance. The company also maintains Asset, a legacy Windows-based ERP product, while transitioning customers to Include GO.

Product overview

Include Software offers Include GO, an AI-powered cloud-based operational ERP platform for landscape and service-based contractors. The platform consists of integrated modules including Sales & Estimating (CRM, lead management, proposals), Production (planning, purchasing, inventory), Schedule & Operations (scheduling, routing, task management), GO Mobile (field workforce management), Accounting & Administration (invoicing, payroll, financial reporting), Dashboards & Reporting (real-time KPIs and operational visibility), and Operational Intelligence & Automation (AI chatbots, intelligent scheduling, route optimization). Additional offerings include GO Payments (integrated payment processing via Global Payments) and iEsign (electronic signature service). Legacy products include Asset (Windows-based ERP) and iCREWtek (crew management), which are being transitioned to the Include GO platform. Pricing is structured in three tiers: Core, Plus, and Complete, with the Complete tier including Advanced AI and Automation capabilities.

Differentiator

Problem solved

Functional benefit

Brands

• GO: AI-powered software platform integrating estimating, scheduling, production, field operations, purchasing, and accounting for landscape contractors.
• GO AI
• GO Payments
• iEsign
• iCREWtek
• iKPI
• Asset

Products and services

• Include GO AI-powered cloud-based operational ERP platform for landscape and service-based contractors. Integrates estimating, scheduling, production, mobile field operations, purchasing, and fully integrated accounting into a single operational workflow with real-time visibility across crews, job costing, and financial performance. Sold via tiered subscription (Core, Plus, Complete) with quote-based pricing.
• Asset Legacy Windows-based ERP solution for landscape contractors. Provides equipment tracking, lifecycle management, and real-time data extrapolation for businesses managing trucks, trailers, hand-held equipment, and mowers. Customers are being transitioned to Include GO.

Quantifiable outcome

• Reduce HR administrative costs by up to $15,000 annually through automated employee support and intelligent scheduling assistance

Named customers8 records

Segments2 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability5 records

Feature8 records

Partnerships

One partnership is on record.

• Global PaymentscoreTechnology or Integration · 11 November 2025Global Payments serves as the payment processor for GO Payments functionality within the Include GO platform. Include Software provides an integration to payment processing services offered by Global Payments, enabling contractors to initiate, process, and reconcile card or electronic payments through one or more third-party payment processors. The merchant relationship for payment processing exists directly between the customer and Global Payments, with Include Software providing the platform integration.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Service Autopilot: Service Autopilot is a field service management platform focused on lawn care, landscaping, and cleaning businesses. It provides CRM, scheduling, route optimization, and accounting features, making it a direct peer in the same SMB-to-mid-market segment.
• Arborgold: Arborgold (formerly Greenr/Real Green) offers business management software for green industry companies including landscaping, lawn care, and tree care. It directly overlaps Include's vertical with CRM, routing, and accounting features.
• LMN (Landscape Management Network): LMN provides estimating, job costing, scheduling, and timesheet management specifically for landscape contractors. It is a direct vertical competitor with strong adoption among mid-market and enterprise landscape firms.
• Real Green Systems: Real Green Systems provides lawn care and landscape business management software with integrated accounting, routing, and customer management. It is a long-standing direct vertical peer to Include in the green industry software market.
• Aspire Software (by ServiceTitan): Aspire Software is a business management platform built specifically for landscape and lawn care contractors, offering estimating, scheduling, routing, and job costing. It is the most direct functional competitor to Include GO within the landscape vertical.

Broad incumbents

• Jobber: Jobber is a field service management platform serving home service businesses including landscaping, lawn care, and snow removal. It is a broader horizontal peer with a strong SMB user base that overlaps with Include's customer segment.
• WorkWave: WorkWave offers field service and last-mile software with modules for routing, scheduling, and CRM across multiple service verticals including lawn care and landscaping. It is a broad incumbent peer overlapping with Include's operational platform.
• ServiceTitan: ServiceTitan is a well-capitalized all-in-one software platform for trade contractors (HVAC, plumbing, electrical, and adjacent trades). While it does not specialize in landscaping, its broad contractor ERP offering and recent acquisition of Aspire represent a competitive threat to Include's vertical.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/includesoftware
• LinkedInlinkedin.com/company/include-software
• Instagraminstagram.com/includesoftware
• Xx.com/includesoftware

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Include Software