Ubersmith, Inc.
Ubersmith, Inc. builds subscription business management software that unifies usage-based billing, device monitoring, quoting, orders, ticketing, and reporting for data centers, MSPs, ISPs, cloud and hosting providers, and SaaS companies across 15+ countries.
- Company typePrivate
- Founded2002
- HeadquartersNew York, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Ubersmith, Inc. does
Ubersmith, Inc. is a privately held software company, founded in 2002 and headquartered in New York City, that builds subscription business management software for infrastructure-driven businesses — primarily data center operators, managed service providers, ISPs, telcos, cloud and hosting providers, and SaaS companies. The company originated in Toronto and has since expanded into the United States, Europe, and Singapore, serving customers in 15+ countries across six continents and roughly 4,000 active users (per company-reported scale metrics).
The product is a modular platform built on a PHP/MySQL architecture with Docker-based deployment, organized around seven core modules — Billing, Orders, Quotes, Ticketing, Reports, Portal, and Monitoring — that share a single database and are exposed via a REST API v2, an XMLRPC endpoint (deprecated), and a Plugin Framework/SDK. The Billing engine is the differentiated core, natively handling subscription, usage-based, hybrid, and one-time billing with multi-currency support, tiered pricing, and direct ingestion of consumption data from network switches, PDUs, and cloud platforms. The platform supports 60+ payment gateways, integrations with AWS, OnApp, CloudStack, cPanel, VMware, PowerDNS, MaxMind, SureTax, QuickBooks, Salesforce, HubSpot, and Duo Security, plus data-at-rest encryption introduced in Version 5.1 (June 2025) for PCI compliance.
Ubersmith makes money primarily through software subscriptions (quote-based pricing, with both hosted SaaS and self-hosted deployment options), supplemented by Managed Services (starting at $250/month on an annual contract) and Professional Services (custom reports, integrations, training). Distribution is a hybrid motion: an enterprise field-sales process beginning with a discovery call and tailored demo, a risk-free trial (self-hosted or hosted), and a Solutions Partner program for reseller-led mid-market motion. Recent product releases — Version 5.0 (Feb 2024, full UI redesign), Version 5.1 (Jun 2025, PCI data-at-rest encryption, HubSpot plugin, Entra ID SSO), and the Version 5.2 series (Feb–Jun 2026, metered billing and external-payment reconciliation add-ons) — define the current product cadence. The company operates a sub-brand called Revloop and is led by CEO JP Marques, with Michael Styne as Director of Operations and Michael West as Lead Software Engineer.
Ubersmith, Inc. firmographics
Firmographics- Name
- Ubersmith, Inc.
- Legal name
- Ubersmith Inc.
- Website
- https://ubersmith.com
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Ubersmith, Inc. builds subscription business management software that unifies usage-based billing, device monitoring, quoting, orders, ticketing, and reporting for data centers, MSPs, ISPs, cloud and hosting providers, and SaaS companies across 15+ countries.
- Ownership category
- akta.pro rank
Ubersmith, Inc. industry classification
Industry- Product category
- Subscription Business Management Software
- NAICS
- Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- iPaaS (Cloud Integration Platforms) (HDAEAIAB)
- akta.pro secondary industry
- iPaaS & Workflow Automation (BPAMAOAB)
Keywords
Where Ubersmith, Inc. is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Ubersmith, Inc. business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Subscriptions and Licenses: Ubersmith generates primary revenue through software subscription and license fees for its billing, infrastructure, and customer management platform. Customers can choose between hosted (SaaS) or self-hosted deployment options. Pricing varies based on usage, customer size, and add-ons. Managed services and professional services are bundled or optionally purchased alongside.
- Managed Services: Ubersmith offers managed services including installations, upgrades, patch management, hosting, premium support, migrations, configuration, and security services. Pricing for managed services starts at $250/month with an annual contract and varies based on monthly spend.
- Professional Services: Professional services include custom reports and scripts, data import and configuration, specialized plugin and module development, and training and onboarding support. These are performed by Ubersmith's expert technical team and carry separate service fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Managed Services - Core Plan |
| Subscription | Monthly | Platform - Standard |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
Ubersmith, Inc. product offering
Product offeringCore offering
Ubersmith provides a unified subscription business management platform built specifically for infrastructure-driven businesses such as data centers, managed service providers, cloud and hosting providers, ISPs, and SaaS companies. The platform integrates subscription, usage-based, hybrid, and one-time billing, customizable order provisioning, integrated support ticketing, real-time device monitoring, contract lifecycle management, and reporting into a single system. The platform is offered as hosted SaaS or self-hosted deployments, with managed and professional services available as add-ons.
Product overview
Ubersmith, Inc. offers a unified subscription business management platform designed for infrastructure-driven businesses including data centers, MSPs, cloud providers, ISPs, and SaaS companies. The platform architecture centers on seven core integrated modules: Billing (subscription, usage-based, hybrid, and one-time billing automation), Orders (customizable workflow and automated provisioning), Quotes (sales quote management with digital signatures), Ticketing (integrated customer support), Reports (comprehensive business reporting), Portal (self-service customer interface), and Monitoring (device monitoring and alerting). These modules operate within a single integrated system connected through a shared database and API, allowing seamless data flow between billing, device management, customer support, and order processing. The platform also offers managed services and professional services as add-on support offerings, and includes extensible plugin and API frameworks for customization. A complementary product called Revloop is also part of the company's portfolio.
Differentiator
Problem solved
Functional benefit
Brands
- Revloop: A sub-brand/product related to subscription business management and revenue optimization referenced on the company website.
Products and services
- Ubersmith Platform A unified subscription business management platform that integrates billing, device monitoring, customer support ticketing, order provisioning, and contract lifecycle management. Available as hosted SaaS or self-hosted deployments and built for infrastructure-driven businesses including data centers, MSPs, cloud providers, ISPs, and SaaS companies.
- Managed Services Expert support services for Ubersmith customers covering platform installations, upgrades, patch management, hosting, premium support, real-time monitoring, migrations, configuration, and security services. Designed for customers who prefer not to self-manage the platform.
- Professional Services Tailored consulting and development services including custom reports and scripts, data import and configuration, specialized plugin and module development, and training and onboarding support. Delivered by Ubersmith's expert technical team on a service fee basis.
- Revloop A complementary application related to Ubersmith's subscription business management and revenue optimization offerings, accessed via revloop.app.
Quantifiable outcome
- Billing errors cost subscription businesses 1–5% of annual recurring revenue
- +5 more outcomes
Companies that use Ubersmith, Inc.
Customer profileNamed customers5 records
Segments6 records
Ideal customer profiles5 records
Ubersmith, Inc. technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration31 records
AI capability4 records
Feature13 records
Ubersmith, Inc. partnerships and signals
Strategic signalPartnerships
24 partnerships are on record, tiered core.
- AWS (Amazon Web Services)coreAWS cloud usage data integrates with Ubersmith's billing engine, enabling automated, real-time billing for AWS consumption. Customers can track and bill for cloud resource usage without manual reconciliation.
- OnAppcoreOnApp cloud platform integrates with Ubersmith for automated provisioning and billing. OnApp Billing invoice breakdown toggle is supported within Ubersmith's billing engine.
- CloudStackcoreCloudStack cloud management platform integrates with Ubersmith for usage tracking and billing automation. Ubersmith includes specific CloudStack billing calculation logic.
- cPanelcoreUbersmith integrates with cPanel for automated account provisioning through its order module framework. Supports cPanel service renewal and billing management.
- VMwarecoreVMware virtualization platform integrates with Ubersmith for infrastructure management and billing automation in hosting and cloud environments.
- MaxMindcoreMaxMind minFraud integration for fraud detection in payment processing. Ubersmith includes MaxMind minFraud logging and fraud screening through its order modules.
- SureTaxcoreSureTax real-time tax calculation integrates with Ubersmith's billing engine for automated tax compliance across US and international jurisdictions.
- QuickBooks (Intuit)coreQuickBooks Online and Desktop integration allows synchronization of clients and invoices between Ubersmith and QuickBooks. Includes QuickBooks Online Exporter and Web Connector support.
- StripecoreStripe payment gateway integration for credit card processing. Ubersmith supports Stripe Checkout, multiple payment methods per customer, and Stripe refund functionality.
- PayPalcorePayPal payment processing integration for credit cards and PayPal accounts. Ubersmith supports PayPal Billing Agreements and PayPal Signup HTML generation.
- Authorize.netcoreAuthorize.net credit card processing gateway integrated with Ubersmith. Supports CIM tokenization for secure card storage and processing.
- BraintreecoreBraintree payment gateway integrated with Ubersmith for credit card processing with 3D Secure support. Includes bulk tokenization performance enhancements.
- Duo SecuritycoreDuo Security two-factor authentication (2FA) integrates with Ubersmith for admin and user login security. Ubersmith supports Duo Universal Prompt (Web SDK v4) as of version 5.0.2.
- Microsoft Entra ID (Azure AD)coreMicrosoft Entra ID SAML integration enables SSO for Ubersmith user authentication. Added in version 5.1 as a modern identity provider option alongside Active Directory and LDAP.
- SalesforcecoreSalesforce CRM integration added in version 4.6, enabling synchronization of customer data between Ubersmith and Salesforce for enhanced sales and customer management workflows.
- Domain RegistrarscoreUbersmith automates domain registration, provisioning, transfers, and renewals during the order process using client account information. Domains are managed from within Ubersmith without separate contact lists.
- SSL Certificate ProviderscoreIntegration with multiple SSL certificate providers allows Ubersmith users to generate and order SSL certificates directly from the platform interface.
- SolusVMcoreSolusVM virtualization management platform integrates with Ubersmith for automated provisioning and billing in virtual server environments.
- VirtuozzocoreVirtuozzo container and virtualization platform integrates with Ubersmith for infrastructure management and automated billing.
- PowerDNScorePowerDNS DNS server integration adds DNS management capabilities to Ubersmith, supporting authoritative DNS zones and records with event triggers added in version 5.0.3.
- Supported Hardware Vendors (PDUs, Switches, Load Balancers, Environmental Monitors)coreUbersmith integrates with an extensive range of networked hardware including PDUs (with remote power cycling), switches, load balancers, and environmental monitors. Supports IPMI, SNMP, Juniper NETCONF, Dell iDRAC 9, and ServerTech PDU models.
- CybersourcecoreCybersource payment gateway integrated with Ubersmith for credit card processing. Updated to support SOAP P12 Certificate authentication (required as of September 2025 for production environments).
- WorldpaycoreWorldpay payment gateway integrated with Ubersmith for international payment processing alongside PayPal and Alipay.
- AlipayAlipay integration enables Chinese payment processing for Ubersmith customers serving international markets.
Scale indicators9 records
Recent moves6 records
Expansion highlights7 records
Ubersmith, Inc. competitors and assessment
Company assessmentBroad incumbents
- Recurly: Recurly provides subscription management and recurring billing for digital businesses. Overlaps with Ubersmith's SaaS segment and increasingly competes in usage-based scenarios via add-ons, though it lacks Ubersmith's infrastructure integrations.
- Zuora: Zuora is a leading subscription management platform serving the broader subscription economy. While broader than Ubersmith's infrastructure niche, it competes for usage-based and recurring billing workloads at overlapping telco, ISP, and SaaS customers.
- Chargebee: Chargebee is a subscription billing platform expanding into usage-based pricing. It overlaps with Ubersmith on SaaS subscription billing and revenue operations, with a broader horizontal footprint but lighter infrastructure-specific integrations.
- Stripe Billing: Stripe Billing extends the Stripe payments platform with recurring and metered billing. Increasingly competitive with Ubersmith's usage-based billing capabilities, especially for cloud-native customers, though it lacks device/PDU monitoring integrations.
- ConnectWise: ConnectWise offers PSA, RMM, and billing for MSPs. Overlaps with Ubersmith's MSP segment on ticketing, billing, and customer management, with broader MSP operational tooling but less depth in usage-based infrastructure billing.
Direct peers
- MaxBill: MaxBill provides subscription, usage-based, and complex billing for communications, media, and IoT providers — the same infrastructure/utility vertical Ubersmith targets. Both compete on handling of bandwidth/usage-based rating for telco and ISP customers.
- Stax (formerly Fusebill): Stax offers subscription billing and revenue management for SaaS and usage-based businesses. Comparable to Ubersmith on subscription/recurring billing core and competitive overlap with Ubersmith's MSP and SaaS customer segments.
- BillingPlatform: BillingPlatform is an enterprise monetization and billing platform supporting usage-based, subscription, and hybrid pricing models. Competes directly with Ubersmith on the same complex billing workloads for communications, media, and infrastructure customers.
- Gotransverse: Gotransverse provides enterprise subscription billing with strong usage-based and complex rating capabilities. Competes with Ubersmith in the same complex-billing segment for telcos, ISPs, and subscription-based service providers.
Emerging players
- Aria Systems: Aria Systems provides cloud-based billing and customer management for subscription and usage-based services. Comparable to Ubersmith on enterprise billing complexity, with partial overlap in telco and digital services verticals.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Ubersmith, Inc. social profiles
Digital presenceUbersmith, Inc. compliance and trust
Trust signalCompliance3 records
Ubersmith, Inc. financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ubersmith, Inc. leadership team
Management profileNumber of profiles
Profiles6 records
Ubersmith, Inc. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ubersmith, Inc. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ubersmith, Inc.
What does Ubersmith, Inc. do?
Ubersmith provides a unified subscription business management platform built specifically for infrastructure-driven businesses such as data centers, managed service providers, cloud and hosting providers, ISPs, and SaaS companies. The platform integrates subscription, usage-based, hybrid, and one-time billing, customizable order provisioning, integrated support ticketing, real-time device monitoring, contract lifecycle management, and reporting into a single system. The platform is offered as hosted SaaS or self-hosted deployments, with managed and professional services available as add-ons.
Is Ubersmith, Inc. a public or private company?
Ubersmith, Inc. is a private company. It is classified as unknown and is currently operating.
When was Ubersmith, Inc. founded?
Ubersmith, Inc. was founded in 2002. It employs 11 to 50 people.
Where is Ubersmith, Inc. based?
Ubersmith, Inc. is headquartered in New York, United States, in the North America region.
How does Ubersmith, Inc. make money?
Three revenue lines are on record. Software Subscriptions and Licenses are the primary driver. The others are managed Services and professional Services.
Who are Ubersmith, Inc.'s main competitors?
Broad incumbents on record are Recurly, Zuora, Chargebee, Stripe Billing and ConnectWise. Direct peers are MaxBill, Stax (formerly Fusebill), BillingPlatform and Gotransverse. Aria Systems is listed as an emerging player.
Does Ubersmith, Inc. have an API?
Yes. Ubersmith offers a comprehensive v2 REST API that enables seamless integration with existing systems, allowing users to automate processes, customize workflows, and enhance business operations. The API supports various functionality including client management, service management, device management, support ticketing, billing operations, and more. Authentication is handled via API tokens. The platform also offers an XMLRPC API endpoint which is deprecated and should not be used for new integrations. Developer documentation is at docs.ubersmith.com.
What industry is Ubersmith, Inc. in?
Ubersmith, Inc.'s product category is Subscription Business Management Software. Its primary akta.pro industry code is HDAEAIAB, iPaaS (Cloud Integration Platforms), with a secondary code of BPAMAOAB, iPaaS & Workflow Automation. Its NAICS code is 54151 and its SIC code is 7372.