VinSolutions
VinSolutions is an AI-powered dealership CRM and marketing software provider serving more than 5,000 franchised and independent auto dealerships across North America as part of Cox Automotive's dealer technology ecosystem, offering Connect CRM, Predictive Insights, AMP marketing, and the Vinessa virtual assistant.
- Company typePrivate
- Founded2006
- HeadquartersOverland Park, United States
- Headcount501–1,000
- GTM typeB2B
- OfferingSoftware
What VinSolutions does
VinSolutions is an AI-powered dealership customer relationship management (CRM) and marketing software provider serving franchised and independent auto dealerships across North America. The company is a wholly-owned subsidiary of Cox Automotive, which positions it inside a broader dealer technology ecosystem alongside Autotrader, Kelley Blue Book, Dealer.com, Dealertrack, Manheim, vAuto, and Xtime. Founded in 2006 and headquartered operationally in Mission, Kansas (with Cox Automotive corporate headquarters in Atlanta), VinSolutions employs 501-1,000 people and serves more than 5,000 dealers, with more recent company commentary indicating over 6,000 dealers. The platform centers on Connect CRM, supplemented by core and add-on modules including Connect Desking for deal management, Predictive Insights for buyer-intent scoring, the Automotive Marketing Platform (AMP) for omni-channel campaign automation, and the Vinessa Virtual Contact Assistant for 24/7 AI-driven customer engagement.
The underlying technology combines predictive analytics, generative AI communications, and autonomous virtual assistant capabilities, all trained on and enriched by Cox Automotive's first-party data from 82 million unique visitors across Autotrader, Kelley Blue Book, and Dealer.com. The platform is OEM-certified by every major manufacturer and integrates with Toyota SmartPath/Lexus MONOGRAM, FordDirect Smart VINCENT, INFINITI ICAR-X, vAuto, and Xtime, creating tightly coupled dealer workflows spanning sales, service, inventory, and finance. VinSolutions is CCPA/CPRA and GDPR compliant and operates under Cox Automotive's SOC 2 Type 2 security posture.
VinSolutions generates revenue primarily through recurring SaaS subscriptions on annual billing cycles, with quote-based pricing that scales with dealership size, number of users, and selected product modules. The go-to-market relies on direct enterprise field sales with dedicated Performance Managers, inside sales for mid-market dealers, self-guided product demos, and event-driven acquisition at the NADA convention. VinSolutions holds no public funding and reports no standalone financials, operating as a strategic subsidiary of Cox Enterprises.
VinSolutions firmographics
Firmographics- Name
- VinSolutions
- Legal name
- VinSolutions, Inc.
- Website
- https://vinsolutions.com
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- VinSolutions is an AI-powered dealership CRM and marketing software provider serving more than 5,000 franchised and independent auto dealerships across North America as part of Cox Automotive's dealer technology ecosystem, offering Connect CRM, Predictive Insights, AMP marketing, and the Vinessa virtual assistant.
- Ownership category
- akta.pro rank
VinSolutions industry classification
Industry- Product category
- Automotive Dealer CRM Software
- NAICS
- Automotive Parts, Accessories, and Tire Retailers (4413)
- SIC
- Retail-Auto Dealers & Gasoline Stations (5500)
- akta.pro primary industry
- Marketing Automation & Campaign Management CRM (HDAEAFAB)
- akta.pro secondary industry
- CRM Data Quality, Enrichment & CDP-Adjacent CRM (HDAEAFAJ)
Keywords
Where VinSolutions is headquartered
LocationHeadquarters
- HQ city
- Overland Park
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
VinSolutions business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- CRM Software Subscriptions: VinSolutions generates revenue primarily through recurring SaaS subscriptions for its Connect CRM platform, desking software, predictive insights, and marketing automation tools. Pricing is quote-based and varies by dealership size, number of users, and selected product modules.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise CRM Suite |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
VinSolutions product offering
Product offeringCore offering
VinSolutions provides an integrated automotive CRM, desking, marketing, and predictive analytics platform for auto dealerships. Its flagship Connect CRM combines lead management, omnichannel communication, and customer engagement tools with AI-powered Predictive Insights. Complementary products include Connect Desking for payment quoting, Automotive Marketing Platform (AMP) for multi-channel campaigns, and Virtual Contact Assistant (Vinessa) for AI-driven inbound call handling.
Product overview
VinSolutions is a suite of automotive dealership software solutions from Cox Automotive, offering a platform-plus-modules architecture centered on Connect CRM. The core products include Connect CRM for customer relationship management and Connect Desking for deal management, supplemented by AI-powered add-on modules: Predictive Insights for buyer identification, Automotive Marketing Platform (AMP) for multi-channel campaigns, and Vinessa Virtual Contact Assistant for 24/7 AI engagement. The suite also includes Cox Automotive Deal Central as part of a broader connected ecosystem strategy. All products integrate with sister Cox Automotive brands including vAuto, Xtime, Dealer.com, Kelley Blue Book, and Autotrader to provide unified inventory sourcing, service scheduling, and customer targeting capabilities.
Differentiator
Problem solved
Functional benefit
Brands
- Connect CRM: Leading dealership customer relationship management system that helps dealers make every connection count.
- Automotive Marketing Platform (AMP)
- Vinessa
- Predictive Insights
Products and services
- Connect CRM
Quantifiable outcome
- Shoppers identified by Predictive Insights are 9x more likely to purchase within 30 days
- +5 more outcomes
Companies that use VinSolutions
Customer profileNamed customers5 records
Segments1 record
Ideal customer profiles1 record
VinSolutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability9 records
Feature6 records
VinSolutions partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and flagship.
- SpynecoreSpyne, an AI-powered automotive retail technology company headquartered in Gurugram, India, integrated its AI sales and service engagement agent Vini AI directly into VinSolutions CRM workflow. The integration enables dealer teams to access AI-powered calling, chat, service reminders, appointment scheduling, and follow-up communications within their existing CRM environment, with interaction outcomes automatically written back to maintain current records.
- AgentDynamicscoreAgentDynamics, an AI-native Business Development Center platform for automotive dealerships, announced a two-way API integration with VinSolutions. The integration enables mutual dealer customers to access real-time customer data including history, open opportunities, and lead information directly within their workflow without switching between systems. AI agents can know who's calling and what customers are looking for in real time.
- Toyota Motor North AmericacoreCox Automotive's VinSolutions integrated its CRM desking features with Toyota's SmartPath/Lexus MONOGRAM retailing platforms for dealers. The integration enables sales managers to push deals directly into VinSolutions with a single click, reportedly saving up to 15 minutes per deal while improving data accuracy and alignment with Toyota and Lexus deal structures.
- INFINITIcoreIntegration between INFINITI's ICAR-X Sales app and VinSolutions Connect CRM combines two databases to give retailers unabridged access to key customer information from one centralized source. Sales consultants can search and enter data once in both systems without the need for double entry, creating a seamless online to in-store experience.
- FordDirectcoreSmart VINCENT integration in VinSolutions CRM enables data to be pre-populated through FordDirect's Data Edge program. This integration simplifies dealer workflow by passing customer information from VinSolutions to Smart VINCENT with the click of a button, eliminating double data entry. Dealers can quickly view every vehicle incentive, rebate, discount, and direct customer offer in Smart VINCENT.
- vAutocoreVinSolutions CRM integrates with vAuto Provision tools to streamline dealer inventory management with unmatched insight into vehicle demand and sourcing opportunities. The integration helps dealers appraise cars competitively and turn vehicles quickly, with single sign-on for both systems and shared customer data.
- Cox AutomotiveflagshipVinSolutions is a Cox Automotive brand, part of a powerful ecosystem of retail solutions including Autotrader, Kelley Blue Book, Dealer.com, Dealertrack, Manheim, NextGear Capital, Xtime, and vAuto. The integration with Cox Automotive data and tools provides exclusive competitive advantages.
- XtimecoreVinSolutions integrated with Xtime service drive appointments as part of unified dealer workflow solutions, linking inventory sourcing with CRM and service tools.
Scale indicators8 records
Recent moves6 records
Expansion highlights5 records
VinSolutions competitors and assessment
Company assessmentBroad incumbents
- Dealertrack: Cox Automotive sister brand providing F&I, DMS, and CRM-adjacent dealer software. Closely comparable technology stack and customer base, though strategically aligned with rather than competitive against VinSolutions within the Cox portfolio.
- HubSpot: CRM and marketing automation platform used by some dealer groups for digital marketing and customer engagement. Competes with VinSolutions' AMP marketing module in the lifecycle messaging and campaign management space.
- CDK Global: Dominant dealer management system (DMS) provider offering CRM as part of a broader retail technology platform. Competes with VinSolutions for dealer software wallets through bundled DMS-plus-CRM offerings.
- Reynolds and Reynolds: Legacy DMS provider with integrated CRM and retailing tools for franchised auto dealers. Represents a structural alternative to the Cox Automotive ecosystem that VinSolutions operates within.
- Salesforce: General-purpose CRM platform used by some large dealer groups and auto OEM corporate functions. Represents the horizontal CRM alternative that competes against vertical-specific dealers CRMs like VinSolutions at the enterprise tier.
Direct peers
- DealerSocket: Direct competitor offering automotive dealership CRM, desking, and marketing automation. Closely comparable product suite targeting the same franchised and independent dealer customer base with similar subscription pricing model.
- AutoRaptor: Auto dealer CRM platform offering similar sales pipeline, lead management, and follow-up automation features. Recognized alongside VinSolutions in the Top 30 AI-Compatible Automotive CRMs list, indicating direct competitive overlap.
- DealerCenter (eLead): Auto dealer CRM and dealer management software provider competing directly with VinSolutions for independent and franchise dealers, with overlapping CRM, lead management, and desking capabilities.
Emerging players
- ProMax: Auto dealer CRM and lead management platform focused on smaller and mid-market dealerships. Offers comparable lead nurturing and desking features at price points below VinSolutions' enterprise tier.
- DriveCentric: AI-enabled auto dealer CRM platform positioning itself as a modern alternative to legacy CRMs including VinSolutions, with comparable lead management, appointment scheduling, and customer engagement capabilities.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
VinSolutions social profiles
Digital presenceVinSolutions compliance and trust
Trust signalCompliance3 records
VinSolutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
VinSolutions leadership team
Management profileNumber of profiles
Profiles3 records
VinSolutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
VinSolutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about VinSolutions
What does VinSolutions do?
VinSolutions provides an integrated automotive CRM, desking, marketing, and predictive analytics platform for auto dealerships. Its flagship Connect CRM combines lead management, omnichannel communication, and customer engagement tools with AI-powered Predictive Insights. Complementary products include Connect Desking for payment quoting, Automotive Marketing Platform (AMP) for multi-channel campaigns, and Virtual Contact Assistant (Vinessa) for AI-driven inbound call handling.
Is VinSolutions a public or private company?
VinSolutions is a private company. It is classified as corporate owned and is currently operating.
When was VinSolutions founded?
VinSolutions was founded in 2006. It employs 501 to 1,000 people.
Where is VinSolutions based?
VinSolutions is headquartered in Overland Park, United States, in the North America region.
How does VinSolutions make money?
One revenue line is on record: CRM Software Subscriptions.
Who are VinSolutions's main competitors?
Broad incumbents on record are Dealertrack, HubSpot, CDK Global, Reynolds and Reynolds and Salesforce. Direct peers are DealerSocket, AutoRaptor and DealerCenter (eLead). Emerging players are ProMax and DriveCentric.
Does VinSolutions have an API?
No public API is recorded for VinSolutions.
What industry is VinSolutions in?
VinSolutions's product category is Automotive Dealer CRM Software. Its primary akta.pro industry code is HDAEAFAB, Marketing Automation & Campaign Management CRM, with a secondary code of HDAEAFAJ, CRM Data Quality, Enrichment & CDP-Adjacent CRM. Its NAICS code is 4413 and its SIC code is 5500.