HIA

What HIA does

HIA Technologies Inc. (operating as HIA) is a private Delaware-incorporated software company, founded in 2017 and headquartered in Pasadena, California, that builds interactive education technology for healthcare, education, hospitality, and public-sector buyers. Its flagship product is Qvio, a 2-way interactive video platform that converts existing video, presentations, and documents into sessions in which viewers ask questions and receive content-author-approved answers in real time. The platform is differentiated by its Author-Controlled AI (Physician-Controlled AI / PCAI), which constrains responses to a closed, validated knowledge bank curated by the content publisher—explicitly designed to eliminate hallucination risk associated with open generative AI. Supporting products include Aivio (a physician-facing interactive environment for extending clinical conversations beyond the visit), HIA TOPICS (an AI-driven virtual patient education platform launched mid-2024), and HealthInteractive (a co-branded offering with WebMD Ignite that combines WebMD's patient education content library with HIA's 2-way AI for payer and health system distribution).

HIA's technology stack spans NLP-driven question matching, voice-enabled interaction, multimedia responses, multilingual support across 130+ languages, and a human-in-the-loop analytics layer called AIM (Automatic Intelligence Modification). The platform supports quizzes, polls, comprehension testing, on-demand navigation into deeper content layers, and a dashboard showing views, watch time, questions asked, and AI performance.

HIA generates revenue through subscription-based SaaS licensing of Qvio and its sub-products on annual contracts. Pricing is quote-based and not publicly disclosed, with prospective buyers routed through a detailed enterprise contact form covering industry, team size, product interest, and timeline. Go-to-market is primarily direct enterprise sales, augmented by an exclusive distribution partnership with WebMD Ignite in healthcare payers and large health systems, channel partnerships with hotel management companies in hospitality, and a SpectrumOne-supported expansion into the Nordic public sector. Customer concentration is tilted toward named enterprise logos in healthcare (Johns Hopkins, VA West Los Angeles, The Lundquist Institute, Genentech) and universities (USC, Johns Hopkins, University of Georgia, D'Youville), with volume diversification in hospitality via 400+ properties added across three hotel management partners YTD 2025.

Name

HIA

Legal name

HIA Technologies Inc.

Website

https://hia.ai

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

HIA Technologies Inc. builds Qvio, an interactive 2-way video platform powered by Author-Controlled AI that lets healthcare providers, educators, payers, and hospitality operators convert content into personalized, physician-validated conversations with their audiences.

Ownership category

akta.pro rank

Product category

Healthcare Education Technology

NAICS

Software Publishers (5132), Software Publishers (513210), Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers (516210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Enterprise/Creator Video Hosting & OTT SaaS Platforms (MPACAAAL)

akta.pro secondary industry

Live Audio Q&A, Coaching & Mentorship Platforms (MPACAEAI)

Keywords

• Interactive video platform
• Physician-controlled AI
• Patient education software
• Healthcare education technology
• AI-driven learning platform

Headquarters

HQ city

Pasadena

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription / Platform Licensing: HIA sells its Qvio platform and related solutions (Aivio, HealthInteractive, HIA TOPICS) on a subscription basis to healthcare providers, payers, educational institutions, and enterprises. Pricing is quote-based, tailored to organization size, team count, and product selection. The platform supports creating interactive videos from presentations, documents, or existing video content, with customization options ranging from adding interactivity to full custom development.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

HIA sells its Qvio 2-way interactive video platform, which enables content publishers (physicians, educators) to convert video, presentations, or documents into interactive experiences where viewers ask questions and receive pre-approved, author-controlled answers in real time. The company also offers the Aivio physician-facing interactive environment, the HIA TOPICS AI-driven virtual patient education platform, the WebMD Ignite co-branded HealthInteractive solution, and a hospitality-specific ERP platform for hotel operators. Customers access these offerings via annual SaaS subscriptions and channel partnerships.

Product overview

HIA is a technology company offering an interactive education platform with Qvio as its core flagship product. Qvio is a 2-way interactive video platform that transforms traditional video content into personalized, conversational learning experiences. Supporting products include Aivio (physician-facing interactive education environment), HIA TOPICS (AI-driven virtual patient education platform), and HealthInteractive (WebMD-branded version). The platform is powered by Author-Controlled AI (PCAI) technology that enables viewers to ask questions and receive expert answers in real time without AI generating unverified responses. HIA also offers AIM analytics for content optimization and has plans to accelerate investment in hospitality integrations and business intelligence.

Differentiator

Problem solved

Functional benefit

Brands

• Qvio: 2-way interactive video platform enabling publishers to convert content into engaging conversations with personalized 1-on-1 interactions in real time
• HIA TOPICS
• Aivio
• HealthInteractive
• Author-Controlled AI
• AIM (Automatic Intelligence Modification)

Products and services

• Qvio HIA's flagship 2-way interactive video platform that converts standard video, presentations, or documents into interactive experiences where viewers watch content, ask questions, and receive author-controlled, pre-approved answers in real time. Powers personalized 1-on-1 conversations with audiences, with quizzes, polls, multilayer content navigation, multimedia responses, analytics dashboards, and 130+ language support.
• Aivio Secure, interactive virtual environment where a physician's digital assistant reinforces patient education and answers real-time questions using physician-controlled AI. Designed to help providers extend clinical conversations beyond the office and into asynchronous digital channels.
• HIA TOPICS AI-driven virtual patient education platform that uses physician-controlled AI to deliver interactive, clinician-authored education, reduce misinformation, improve engagement, and increase health literacy. Empowers providers to extend trusted conversations beyond the clinic while reducing time spent on repetitive education tasks.
• HealthInteractive Co-branded digital health assistant solution from the exclusive WebMD Ignite × HIA partnership that combines WebMD's trusted patient education content with HIA's physician-controlled 2-way AI. Delivered as personalized, interactive digital health assistants to health systems, payers, and provider organizations via the WebMD Ignite channel.

Quantifiable outcome

• Up to 75 hours per hotel per month saved by eliminating manual data entry
• +8 more outcomes

Named customers20 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability8 records

Feature8 records

Partnerships

Six partnerships are on record, tiered core and minor.

• WebMD IgnitecoreGTM or Marketing Partner · 1 January 2026Exclusive partnership to launch HealthInteractive, combining WebMD's trusted patient education content with HIA's physician-controlled, 2-way AI technology. HealthInteractive delivers personalized, interactive digital health assistants to health systems and providers. Sara Green, VP Content Operations & AI Innovation at WebMD, leads the partnership from WebMD's side, emphasizing patient engagement from discovery to recovery.
• Connect AmericaminorStrategic or Co-development Partner · 1 January 2026HIA's entry into the U.S. market is supported through Connect America via SpectrumOne's expanded investment (convertible loan) in HIA. SpectrumOne plans to support HIA's U.S. launch and potential future listing. A pilot program with a Norwegian government agency also supports Prism Graph / HIA's Nordic expansion.
• Midas HospitalitycoreChannel Partner/ Reseller/ DistributorMidas Hospitality, a hotel management company, partnered with HIA to add properties to HIA's hospitality-specific ERP platform, contributing to the 400+ new properties added YTD 2025.
• Grand Pacific ResortscoreChannel Partner/ Reseller/ DistributorGrand Pacific Resorts, a hotel management company, partnered with HIA to add properties to HIA's hospitality-specific ERP platform, contributing to the 400+ new properties added YTD 2025.
• Azul Hospitality GroupcoreChannel Partner/ Reseller/ DistributorAzul Hospitality Group, a hotel management company, partnered with HIA to add properties to HIA's hospitality-specific ERP platform, contributing to the 400+ new properties added YTD 2025.
• Norwegian Government Agency (Pilot)minorStrategic or Co-development PartnerHIA conducted a pilot program with a Norwegian government agency as part of its expansion into Norway and the Nordic public sector, supported by SpectrumOne's investment.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Hippocratic AI: Hippocratic AI builds safety-focused generative AI agents for healthcare, including patient-facing interactions. An emerging competitor to HIA's 'safe AI for healthcare' positioning, though Hippocratic uses generative models rather than HIA's restricted pre-approved answer approach.
• Luma Health: Luma Health provides patient engagement and communication automation (scheduling, reminders, intake, surveys) to healthcare providers. Adjacent to HIA in extending patient communication beyond the visit, with broader workflow automation capabilities and growing mid-market healthcare presence.

Direct peers

• PatientPoint: PatientPoint delivers point-of-care patient education and engagement content through digital waiting room and exam room touchpoints in U.S. physician offices. Comparable to HIA in patient education delivery model and target buyer (healthcare providers), with a stronger installed base in ambulatory settings.
• GetWellNetwork: GetWellNetwork provides interactive patient engagement and education tools deployed at the point of care across hospitals and health systems. Comparable to HIA in extending patient education and comprehension verification across the care journey.
• Healthwise: Healthwise provides evidence-based patient education content and tools to health systems and providers. Comparable to HIA in the patient education and health literacy space, but Healthwise relies on a pre-built content library rather than interactive video Q&A.
• Krames (Staywell): Krames (now part of Staywell) is a leading patient education content and engagement platform serving health systems with pre-built educational libraries. Directly comparable to HIA in addressing patient comprehension and health literacy, though Krames ships ready-made content vs. HIA's physician-authored approach.
• Emmi Solutions (Wolters Kluwer): Emmi Solutions delivers interactive patient engagement, education, and shared-decision-making programs to health systems as part of Wolters Kluwer's clinical solutions portfolio. Directly comparable to HIA's Qvio/Aivio in automating patient education and extending clinician reach beyond the visit.
• Mytonomy: Mytonomy provides an interactive video-based patient education and engagement platform for health systems, very similar in core offering to HIA's Qvio. Both companies transform clinical content into on-demand, personalized video experiences for patients across the care journey.

Broad incumbents

• Wolters Kluwer Health: Wolters Kluwer Health is a global incumbent in clinical decision support, drug information, and patient education (including Emmi, UpToDate, Lexicomp). Comparable as a broad incumbent competing for the same health-system patient education budget with a much larger content and distribution footprint.
• Kaltura: Kaltura is an enterprise video platform offering interactive video, virtual classroom, and OTT hosting capabilities. Comparable to HIA's Qvio as an enterprise video infrastructure and SaaS platform, with broader horizontal video use cases beyond healthcare.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/hia-technologies

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HIA