What OMNIC does

OMNIC is an international R&D company, founded in 2012 and headquartered in Cassina de' Pecchi (Milan), Italy, that designs, manufactures, and operates self-service hardware and software for last-mile logistics, e-commerce, retail, HoReCa, and residential applications. Its core offering is the OMNI Post parcel locker family (Ultra Outdoor, Ultra Indoor, Ultra Solar, Eco, Mini, Home) complemented by the multi-service OMNI Hub, OMNI Self Checkout, OMNI Drop Off shipping terminal, and OMNI Super Charger EV charging stations, all built on a proprietary 6th Generation Software Ecosystem featuring micro-services architecture, e-commerce APIs, AI-powered predictive analytics, computer vision, and IoT integration. The Omnic QPro chip was co-developed with Intel, and the company holds 45 patents in Europe and the USA, with manufacturing capacity of 275 modules per day across facilities in Italy, Georgia, and China under solar-powered Italian quality governance.

OMNIC generates revenue through a mix of hardware sales (lockers and self-service equipment with a 10-year depreciation period), software integration and support services, and Infrastructure-as-a-Service (IaaS) managed-network offerings with a 32-month ROI for customers. Distribution combines direct enterprise sales, a Co-Selling partner program with Partner Portal and OMNIC Academy access, and Joint Venture partnerships exemplified by OMNI LLAMA in Saudi Arabia (backed by a $6 million investment and targeting 500+ lockers across 38 cities). Anchor customers include BNP Paribas Group, IKEA, Rozetka, Aramex, and UC Berkeley, and OMNIC reports over 22,500 installed modules and 30,000+ lockers managed or scaled worldwide, serving logistics providers, e-commerce marketplaces, retailers, national postal services, residential buildings, and the hospitality sector.

Name

OMNIC

Legal name

AG Omnic INC.

Website

https://omnic.net

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

101–250 employees

Short description

OMNIC is an Italian-headquartered R&D company that designs, manufactures, and operates self-service parcel lockers, retail automation, and EV charging hardware on a proprietary 6th Generation Software Ecosystem, serving logistics providers, e-commerce marketplaces, retailers, postal services, and hospitality clients across Europe, MENA, and Asia.

Ownership category

akta.pro rank

Product category

Smart Parcel Locker and Self-Service Automation Systems

NAICS

Computer Terminal and Other Computer Peripheral Equipment Manufacturing (334118), Custom Computer Programming Services (541511)

SIC

General Industrial Machinery & Equipment (3560), Services-Prepackaged Software (7372)

akta.pro primary industry

Order Visibility, Status Notifications & Customer Tracking Portal (TLAEACAL)

Keywords

• Smart parcel lockers
• Self-service kiosks
• Last-mile delivery
• Automated retail solutions
• Parcel locker software

Headquarters

HQ city

Milan

HQ country

Italy

HQ region

Europe

Offices9 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Technology or R&D, Personnel, Marketing or Sales, Infrastructure

Revenue model

1. Hardware Sales: Sale of parcel lockers and self-service solutions including OMNI Post Ultra Outdoor/Indoor, OMNI Hub, OMNI Self Checkout, OMNI Drop Off, OMNI Home, OMNI Super Charger, and related equipment. Products are sold globally with 10-year depreciation period.
2. Software Integration and Support: Software integration services and ongoing support for parcel locker networks. Client covers software integration costs in pilot programs.
3. Infrastructure-as-a-Service (IaaS): Business model where OMNIC provides complete parcel locker infrastructure. Popular among major players like IKEA and Rozetka with 32-month ROI period for parcel lockers.
4. Professional Services: Audit services for existing parcel locker networks, Pilot programs for testing networks, Restart services for restructuring postal businesses, and Scaling services for optimizing delivery turnover rates.
5. Pilot Program: Pilot program offering up to 32 parcel lockers for 3-month test period. OMNIC covers hardware cost while client pays for software integration and support.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels9 records

Core offering

OMNIC designs, manufactures, and sells self-service hardware and integrated software for last-mile delivery and retail automation. Its core offerings are modular parcel locker systems (OMNI Post family), multi-service hubs (OMNI Hub), self-checkout kiosks, drop-off terminals, and EV charging stations — all powered by its proprietary 6th Generation Software Ecosystem. The company also provides Infrastructure-as-a-Service (managed locker deployments) and professional services (Audit, Pilot, Restart, Scaling) for logistics companies, postal services, e-commerce marketplaces, retailers, HoReCa operators, and residential buildings.

Product overview

OMNIC is an international R&D company offering a comprehensive portfolio of self-service solutions across Logistics, Retail, E-commerce, FMCG, and HoReCa sectors. The product lineup centers on the OMNI Post parcel locker family (Ultra Outdoor, Ultra Indoor, Ultra Solar, Post Eco, Post Mini, Home) complemented by multi-service stations (OMNI Hub), retail solutions (OMNI Self Checkout, OMNI Drop Off), and EV charging infrastructure (OMNI Super Charger). All products are powered by OMNIC's proprietary 6th Generation Software Ecosystem featuring e-commerce APIs, AI-powered analytics, location management systems, and multi-language support. The portfolio is supported by services including Audit, Pilot, Restart, and Scaling programs, along with partner programs (Co-Selling and Joint Venture) and the OMNIC Care warranty/maintenance program.

Differentiator

Problem solved

Functional benefit

Brands

• OMNI LLAMA: Joint venture brand - fastest-growing open parcel locker network in Saudi Arabia, launched in partnership with Lama Nasl in 2024 with $6 million initial investment.

Products and services

• OMNI Post Ultra Outdoor Outdoor modular parcel locker with IP54 protection and wide operating temperature range, designed for 24/7 self-service parcel pickup/drop-off at any outdoor location for logistics providers, e-commerce, retailers, and postal services.
• OMNI Post Ultra Indoor Indoor parcel locker solution for controlled-environment installations, part of the OMNI Post Ultra line with modular configuration capabilities for buildings, lobbies, and indoor retail or postal environments.
• OMNI Post Ultra Solar Autonomous solar-powered outdoor parcel locker with modular compact column design, NB-IoT/LTE communication, and up to 10 years of autonomous operation via solar/battery power for locations without grid access.
• OMNI Post Eco Eco-friendly parcel locker built from 80% recycled plastic and manufactured in a solar-powered facility, designed for sustainable last-mile delivery with customizable cell layouts.
• OMNI Home Smart compact parcel locker for residential use with two models (Gull-wing single-cell and Classic dual-cell with solar), human detection, infrared sensor, smart home integration, and approximately half-year battery life.
• OMNI Hub All-in-one modular locker combining parcel, groceries, laundry, coffee vending, cold storage, and household chemicals services within a 3-square-meter footprint for hospitality, residential, and retail deployments.
• OMNI Self Checkout Smart self-checkout kiosk for grocery stores, gas stations, and supermarkets, designed to increase checkout capacity by up to 400% and reduce labor costs by up to 40%.
• OMNI Drop Off Self-service terminal for post offices enabling customers to pack, weigh, and ship parcels without queues, available in Base (terminal only) and Plus (with 5-cell parcel locker) versions with automatic dimension/weight measurement and tracking number printing.
• OMNI Super Charger EV charging station delivering 40kW to 240kW AC/DC power for up to 4 simultaneous charges with dynamic power distribution, reaching 80% charge in under 20 minutes, compatible with CCS Combo 2, CHAdeMO, GB/T, and Type 2 connectors.
• Smart Locker Storage for Luggage Automated and contactless luggage storage smart lockers designed for heavy usage and high turnover, with reinforced structure, stainless steel components, endurance-tested locking systems (1M+ cycles), and acoustic dampers for hospitality and transport hubs.
• Audit Service Professional service performing comprehensive audit of parcel locker networks — software, hardware, processes, and operations — to identify performance bottlenecks and deliver actionable improvement recommendations for logistics, postal, and e-commerce operators.
• Pilot Service Risk-free 3-month Pilot Program offering up to 32 smart parcel lockers for testing, with OMNIC covering hardware costs and clients paying for software integration and support — designed to deliver up to 92% operational cost savings versus launching an independent network.
• Restart Service Comprehensive service for restructuring postal businesses, including software/hardware analysis, business model formulation, launch roadmap creation, network audit, and customer journey development for B2B and consumer audiences.
• Scaling Service Scaling service focused on improving parcel delivery turnover rates for logistics companies, national postal services, marketplaces, and DIY stores with existing parcel locker networks.
• OMNIC Care Program Comprehensive warranty and support program offering up to 10 years warranty (7 years for metal components, 1 year extendable for electronics), instant installation, 24/7 customer support, and worldwide service coverage.
• Co-Selling Partner Program Partner program providing exclusive access to the OMNIC Partner Portal with partner pricing, OMNIC Academy training, marketing materials, and an OMNI Post parcel locker for showroom demonstration (one-time entry fee, region-dependent pricing).
• Joint Venture Partner Program Strategic collaboration program for co-developing and scaling smart locker networks in high-potential markets, including market feasibility studies, operational setup, technology integration, and ongoing optimization with dedicated team support (e.g., OMNI LLAMA joint venture in Saudi Arabia).

Quantifiable outcome

• Order processing cost reduced by 14x (from $1.25 to $0.25 per order)
• +8 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability6 records

Feature7 records

Partnerships

Six partnerships are on record, tiered flagship, core and major.

• Lama NaslflagshipStrategic or Co-development Partner · 1 January 2024Joint venture partner for OMNI LLAMA - Saudi Arabia's fastest-growing open parcel locker network. Lama Nasl provides local market expertise while OMNIC supplies technology and operational support. Initial investment of $6 million with network scaling to 500+ lockers across 38 cities.
• GIG GroupcoreStrategic or Co-development PartnerPartnership with GIG Group to inaugurate sustainable production facility in Georgia. The facility operates with 70% of electricity from renewable sources and functions according to 5S lean standard, supporting OMNIC's sustainability plan.
• IntelcoreTechnology or IntegrationStrategic technology partnership for development of Omnic QPro proprietary chip. The chip ensures high performance and energy efficiency with surge protection and standalone power supply, enabling seamless integration of up to 20 modules within a single parcel locker.
• AramexmajorChannel Partner/ Reseller/ DistributorMajor logistics provider partnered with OMNI LLAMA network in Saudi Arabia within first two months of operations. Represents trust from leading regional logistics players.
• Meed TradingmajorChannel Partner/ Reseller/ DistributorPartner integrated with OMNI LLAMA parcel locker network in Saudi Arabia, demonstrating network adoption among regional businesses.
• LagatemajorChannel Partner/ Reseller/ DistributorPartner integrated with OMNI LLAMA parcel locker network in Saudi Arabia, showcasing diversified customer base of the network.

Scale indicators23 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Pitney Bowes: Pitney Bowes is a long-established incumbent in mail, shipping, and postal technology serving enterprise and government customers. Its SendSuite and locker-adjacent solutions overlap with OMNIC's enterprise postal and logistics customer base, though lockers are a smaller part of its portfolio.
• Diebold Nixdorf: Diebold Nixdorf is a global provider of retail and banking self-service hardware, including self-checkout kiosks. It overlaps with OMNIC's retail self-service product line while also serving banking and postal customers with adjacent automation.
• NCR Voyix: NCR Voyix (formerly NCR) is a leading provider of retail self-checkout and point-of-sale solutions. It competes with OMNIC's OMNI Self Checkout in the retail self-service kiosk market as a broader incumbent with significant installed bases.

Direct peers

• InPost: InPost operates the largest parcel locker network in Europe with tens of thousands of Paczkomat lockers across Poland and other markets. It is OMNIC's most direct competitor, offering comparable APM (automated parcel machine) solutions to e-commerce, logistics, and retail customers.
• Luxer One: Luxer One provides smart package locker systems primarily for multi-family residential and commercial properties in North America. It is a direct peer to OMNIC's residential (OMNI Home) and commercial locker offerings.
• Quadient: Quadient offers a parcel locker solution as part of its broader mail, customer experience, and postal automation portfolio. It targets the same enterprise postal and retail customers as OMNIC with comparable locker hardware plus adjacent software.
• Keba: Keba is an Austrian automation company with a parcel and postal locker product line, including KePol lockers used by European postal operators. It is a direct competitor in the same enterprise postal/logistics channel as OMNIC.
• TZ Smart Lockers: TZ Group manufactures smart locker systems for retail, postal, and logistics applications. As another European-based locker manufacturer, it competes head-to-head with OMNIC in similar product categories and customer segments.
• Parcel Pending (by UPS): Parcel Pending provides smart locker solutions for residential, retail, and commercial package management and was acquired by UPS in 2022. It competes directly with OMNIC's OMNI Post and OMNI Home product lines in the multi-family and click-and-collect locker segment.

Emerging players

• HubBox: HubBox is a UK-based click-and-collect and parcel locker network for retailers. While smaller and more regionally focused, it overlaps with OMNIC's retail click-and-collect and open locker network use cases.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/b2bomnic
• Xx.com/OMNIC_Solutions

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OMNIC