On-Site
On-Site is a US rental housing technology platform offering online rental applications, credit and background screening, lease generation, and document delivery for apartment communities, property managers, and small landlords within the RealPage ecosystem.
- Company typePrivate
- Founded1999
- HeadquartersCampbell, United States
- Headcount251–500
- GTM typeB2B
- OfferingSoftware
What On-Site does
On-Site (legal entity RP On-Site LLC, dba On-Site.com) is a US-based rental housing technology platform founded in 1999 and now operating as a subsidiary within the RealPage family of property management software products. The company's core offering is an online platform that enables apartment communities, property management companies, and small landlords to advertise vacancies, process rental applications, conduct tenant background and credit screening, and generate lease documents. Its technology stack is built around direct integrations with all three major US credit bureaus (TransUnion, Experian, Equifax), FICO and VantageScore credit scoring models, Experian RentBureau rental payment history data, the Social Security Administration Death Master File, and DocuSign for electronic signatures.
The product suite includes the main On-Site.com platform, the RentalExpress sub-brand serving small landlords with 1-100 units via self-service, On-Site Lead Management for prospect tracking, CloudFile for encrypted document delivery, dynamically generated lease documents and addenda, and a Renter Relations service providing FCRA-compliant consumer support (rental report copies, dispute investigation, and statement of disagreement). Compliance posture spans FCRA, GLBA, ECOA, Fair Housing Act, and Death Master File access requirements, positioning On-Site as a regulated consumer reporting agency within the multifamily housing vertical.
On-Site's business model combines subscription revenue from property management clients with per-application transaction fees paid by renters at the point of application. Distribution occurs through RealPage's direct enterprise sales force into multifamily operators and through a self-service online portal for the long-tail SMB landlord segment. The company employs 251-500 people, is headquartered at 2201 Lakeside Boulevard in Richardson, Texas, operates exclusively in the US market, and is governed by Texas law. No standalone funding rounds or named anchor customers are disclosed in the available data.
On-Site firmographics
Firmographics- Name
- On-Site
- Legal name
- On-Site.com
- Website
- https://on-site.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- On-Site is a US rental housing technology platform offering online rental applications, credit and background screening, lease generation, and document delivery for apartment communities, property managers, and small landlords within the RealPage ecosystem.
- Ownership category
- akta.pro rank
On-Site industry classification
Industry- Product category
- Multifamily Property Management Software
- NAICS
- Residential Property Managers (531311)
- SIC
- Real Estate Agents & Managers (For Others) (6531)
- akta.pro primary industry
- Residential Lease Administration & Tenant Services (BPAJAFAL)
Keywords
Where On-Site is headquartered
LocationHeadquarters
- HQ city
- Campbell
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
On-Site business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales
Revenue model
- Application Fees: Renter applicants pay non-refundable application fees to process background investigations and cover administrative costs. The fees are charged during the online application process, either at the third step for specific unit applications or when the leasing staff requests the rental report.
- Subscription Services: Property management companies and apartment communities subscribe to the On-Site platform for ongoing access to screening, leasing, and document management tools. Services auto-renew at term end unless canceled with 30 days notice.
- Background Check Services: Criminal searches, credit reports, and verification services are provided as part of the screening bundle, with fees varying based on the scope of searches requested.
- Rental Report Copies: Renter Relations provides rental report copies to applicants who request them within 60 days of application to a housing provider.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | RentalExpress for Small Landlords |
| Subscription | Annual | Professional Property Management |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels2 records
On-Site product offering
Product offeringCore offering
On-Site provides an online rental application processing and tenant screening platform for apartment communities and property managers. The platform enables renters to submit digital applications, runs credit, criminal, employment, rental history, and banking verifications through integrations with TransUnion, Experian, and Equifax, and generates compliant lease documents with e-signature capabilities. It also offers RentalExpress, a dedicated self-service version for small landlords managing 1-100 units.
Product overview
On-Site.com is a rental housing technology platform providing tenant screening, online leasing, and background check services. The core On-Site.com Platform serves as the primary product, with specialized sub-brands including RentalExpress for small landlords (1-100 units). The platform integrates Online Applications for applicant submission, Background Check Services (covering credit reports from Equifax, Experian, and TransUnion; criminal searches; FICO and VantageScore credit scoring; employment/rental/banking verifications), and Lease Document Generation for creating dynamically generated lease agreements. Additional modules include On-Site Lead Management for guest card tracking, CloudFile for secure document delivery, and Renter Relations Services providing consumer support for rental reports and dispute resolution. All products operate within the RealPage ecosystem as part of a unified property management and leasing platform.
Differentiator
Problem solved
Functional benefit
Companies that use On-Site
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles2 records
On-Site technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
Feature5 records
On-Site partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and flagship.
- TransUnioncoreOn-Site integrates with TransUnion to provide credit reports and Classic Scores (FICO scores) for tenant screening. The partnership enables property managers to access credit data and risk scores during the rental application evaluation process.
- ExperiancoreOn-Site accesses Experian credit reports and FICO scores for tenant background checks. Experian also provides RentBureau data for rental history verification.
- EquifaxcoreOn-Site integrates with Equifax for credit bureau data used in tenant screening reports for rental housing providers.
- VantageScorecoreOn-Site provides VantageScore credit scores as part of its screening services, offering an alternative to FICO scores for applicant evaluation.
- DocuSigncoreOn-Site integrates with DocuSign for electronic signature capabilities, enabling digital lease document signing for rental applications and agreements.
- RealPageflagshipOn-Site is part of the RealPage family of companies, operating as a subsidiary within the RealPage ecosystem of property management software solutions for the multifamily housing industry.
Scale indicators1 record
Recent moves6 records
Expansion highlights5 records
On-Site competitors and assessment
Company assessmentDirect peers
- TransUnion SmartMove: TransUnion's direct-to-landlord tenant screening product offering credit reports, background checks, and application processing. Directly competes with On-Site in the SMB and small-portfolio landlord segment with credit-bureau-native data.
- Experian RentBureau: Experian's rental housing data and screening services, including rental payment history and credit-based tenant screening. Overlaps directly with On-Site's screening bundle and is one of its underlying data providers as well as a potential competitor.
Broad incumbents
- Yardi: Major multifamily property management software suite (Yardi Voyager, Yardi Breeze) with native tenant screening, online applications, and e-signature modules. Competes with On-Site's workflow at the enterprise multifamily customer level through an integrated single-vendor stack.
- AppFolio: Cloud property management platform for multifamily and single-family operators with built-in screening, online applications, and lease management. Overlaps with On-Site across the full leasing workflow and increasingly competes for the same enterprise customers.
- Buildium: Property management software for residential portfolios (primarily SMB and mid-market landlords) with integrated tenant screening, applications, and payments. Comparable to On-Site's RentalExpress positioning.
- Zillow Rental Manager: Zillow's free rental listing, application, and screening tool for landlords, integrated with Zillow's massive renter audience. Competes with On-Site at the listing/application acquisition layer for both SMB and enterprise landlords.
Emerging players
- TurboTenant: All-in-one landlord software for the long-tail SMB segment offering tenant screening, online applications, and lease tools. Directly comparable to RentalExpress and a fast-growing alternative for small landlords.
- Avail: Landlord software platform providing tenant screening, online applications, and lease agreements for small and mid-sized residential portfolios. Competes with On-Site's RentalExpress in the SMB screening and leasing workflow.
- RentRedi: Mobile-first property management and tenant screening platform for individual landlords and small portfolios. Offers comparable online applications and credit/background screening functionality to On-Site's SMB offering.
- Snappt: AI-powered document fraud detection and income verification for tenant screening. Adjacent to On-Site's screening bundle, increasingly relevant as multifamily operators add fraud-detection layers on top of traditional credit/background checks.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
On-Site social profiles
Digital presenceOn-Site compliance and trust
Trust signalCompliance5 records
On-Site financial estimates
Financial estimateRevenue estimate
Valuation estimate
On-Site leadership team
Management profileNumber of profiles
Profiles1 record
On-Site funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
On-Site M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about On-Site
What does On-Site do?
On-Site provides an online rental application processing and tenant screening platform for apartment communities and property managers. The platform enables renters to submit digital applications, runs credit, criminal, employment, rental history, and banking verifications through integrations with TransUnion, Experian, and Equifax, and generates compliant lease documents with e-signature capabilities. It also offers RentalExpress, a dedicated self-service version for small landlords managing 1-100 units.
Is On-Site a public or private company?
On-Site is a private company. It is classified as corporate owned and is currently operating.
When was On-Site founded?
On-Site was founded in 1999. It employs 251 to 500 people.
Where is On-Site based?
On-Site is headquartered in Campbell, United States, in the North America region.
How does On-Site make money?
Four revenue lines are on record. Application Fees are the primary driver. The others are subscription Services, background Check Services and rental Report Copies.
Who are On-Site's main competitors?
Direct peers on record are TransUnion SmartMove and Experian RentBureau. Broad incumbents are Yardi, AppFolio, Buildium and Zillow Rental Manager. Emerging players are TurboTenant, Avail, RentRedi and Snappt.
Does On-Site have an API?
No public API is recorded for On-Site.
What industry is On-Site in?
On-Site's product category is Multifamily Property Management Software. Its primary akta.pro industry code is BPAJAFAL, Residential Lease Administration & Tenant Services. Its NAICS code is 531311 and its SIC code is 6531.