The Jay Group
The Jay Group is a U.S.-based 3PL logistics provider founded in 1965, operating 760,000 sq ft across four facilities in Pennsylvania, Texas, and Nevada. It provides eCommerce fulfillment, contract packaging, and reverse logistics to DTC brands, wholesalers, and regulated product manufacturers.
- Company typePrivate
- Founded1965
- HeadquartersLancaster, United States
- Headcount251–500
- GTM typeB2B
- OfferingServices
What The Jay Group does
The Jay Group is a privately-held third-party logistics (3PL) provider founded in 1965 and headquartered in Lancaster County, Pennsylvania. The company operates four facilities totaling 760,000 square feet in Mountville (PA), Houston (TX), and Reno (NV), employing between 251 and 500 people. It is woman-led and family-owned, with Dana Chryst as CEO and Blake Dudek as President/COO. The company has been named to the Inc. 5000 list of fastest-growing private companies seven times, most recently in 2021.
The service portfolio spans four offerings: managed fulfillment and warehousing, contract packaging and kitting, reverse logistics, and transportation coordination. The core technology stack is built on Manhattan Associates' Warehouse Management System, layered with a proprietary Order Management System that exposes client-facing dashboards, SKU-level analytics, inventory visibility, and demand forecasting. A Parcel Transportation Management System evaluates multi-carrier routing for zone skipping and regional injection, with the company claiming shipping cost savings of up to 30% versus single-carrier approaches. Direct integrations cover Shopify, Amazon, Walmart, WooCommerce, BigCommerce, Magento, and NetSuite, enabling onboarding of omnichannel brands and marketplace sellers. The regulatory stack includes FDA registration, cGMP compliance, DEA registration, DGAC dangerous goods certification, and ISO 27001 information security certification across all four facilities.
Revenue is generated through transaction-based and recurring fees typical of mid-market 3PL operators: receiving ($25-$50 per pallet or $0.30-$0.60 per unit), storage ($0.46 per cubic foot per month or $20.17 per pallet per month), pick/pack ($2-$5 per order plus $0.30-$0.75 per item), returns processing ($3-$10 per return), and monthly account management subscriptions ($500-$3,000). Customer segments include direct-to-consumer brands, B2B wholesale distributors, marketplace sellers, subscription commerce, CPG, and a regulated products vertical covering dietary supplements, cosmetics, medical devices, and food & beverage. Distribution is via direct sales with dedicated account managers and inbound quote requests.
The Jay Group firmographics
Firmographics- Name
- The Jay Group
- Legal name
- Jay Group
- Website
- https://jaygroup.com
- Company type
- Private
- Founded year
- 1965
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- The Jay Group is a U.S.-based 3PL logistics provider founded in 1965, operating 760,000 sq ft across four facilities in Pennsylvania, Texas, and Nevada. It provides eCommerce fulfillment, contract packaging, and reverse logistics to DTC brands, wholesalers, and regulated product manufacturers.
- Ownership category
- akta.pro rank
The Jay Group industry classification
Industry- Product category
- Third-Party Logistics (3PL) Services
- NAICS
- General Warehousing and Storage (493110), Freight Transportation Arrangement (48851), Freight Transportation Arrangement (4885), Couriers and Express Delivery Services (492110)
- SIC
- Public Warehousing & Storage (4220), Arrangement Of Transportation Of Freight & Cargo (4731), Trucking & Courier Services (No Air) (4210)
- akta.pro primary industry
- E-commerce Fulfillment & Omnichannel Logistics (Pick/Pack/Returns) (TLAIAAAD)
- akta.pro secondary industries
- Order Management, Pick/Pack & SLA Execution (Cartonization/Wave Picking) (TLAIADAD), Order Management & Omnichannel Fulfillment Orchestration (Distributed Order Mgmt) (TLAIABAH), Contract Packing for Food & Beverage (Co-Manufacturing Adjacent, Portioning, Case Packing) (TLAIAGAH), WMS for 3PL/Contract Logistics (Multi-Client/Billing) (TLAEABAC)
Keywords
Where The Jay Group is headquartered
LocationHeadquarters
- HQ city
- Lancaster
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
The Jay Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Infrastructure, Operations, Supply Chain, Technology or R&D, Marketing or Sales
Revenue model
- Fulfillment and Warehousing Services: Core 3PL revenue from warehousing, inventory management, and order fulfillment (pick, pack, ship). Services include eCommerce fulfillment, multi-channel fulfillment, subscription box preparation, crowdfunding/Kickstarter fulfillment, and omnichannel services.
- Contract Packaging and Kitting: Specialty packaging services including kitting and assembly, point-of-sale/point-of-purchase displays, retail-ready packaging, and CGMP-compliant packaging operations.
- Reverse Logistics: Returns processing including inspection, restocking, disposal/donation, and fraud detection for returned items.
- Transportation and Shipping: Shipping coordination through carrier partnerships (FedEx, UPS, USPS, DHL, Amazon Parcel, OnTrac, OSM Worldwide, GLS) with zone skipping and regional injection capabilities for cost optimization.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Monthly | Cubic Foot Storage Billing |
| Unit Pricing | Monthly | Pallet Storage Billing |
| Transaction based/ take rate | Pay-as-you-go | Pick and Pack Fees |
| Transaction based/ take rate | Pay-as-you-go | Receiving Fees |
| Transaction based/ take rate | Pay-as-you-go | Returns Processing |
| Subscription | Monthly | Account Management Fees |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
The Jay Group product offering
Product offeringCore offering
The Jay Group is a woman-led, family-owned third-party logistics (3PL) provider that delivers order fulfillment, warehousing, contract packaging, and reverse logistics services from four U.S. facilities totaling 760,000 sq ft. Its offering is anchored on the Manhattan Associates enterprise WMS layered with a proprietary order management system, providing clients with multi-channel pick/pack/ship, FDA-registered and cGMP-compliant storage for regulated products, kitting and display assembly, returns processing, and zone-skipping parcel transportation.
Product overview
The Jay Group is a third-party logistics (3PL) provider offering a unified fulfillment platform built around Manhattan Associates WMS as the core technology infrastructure. The product portfolio includes core fulfillment services (eCommerce Solutions, Multi-Channel Fulfillment, Subscription & Continuity, Reverse Logistics, Crowdfunding/Kickstarter Fulfillment, Marketing Support), a proprietary order management system providing advanced analytics, a Parcel TMS for zone skipping and regional injection routing, and seamless ecommerce integrations with Shopify, Amazon, WooCommerce, BigCommerce, Magento, and NetSuite. Value-add modules include Kitting & Assembly, PoS/PoP Displays, Shelf-Ready Packaging, CGMP-compliant contract packaging, FDA-registered fulfillment, climate-controlled warehousing, and regional injection/shipping optimization. The platform serves regulated industries including supplements, medical devices, cosmetics, food & beverage, and CPG with appropriate certifications (FDA registration, cGMP, ISO 27001, DEA registration).
Differentiator
Problem solved
Functional benefit
Products and services
- eCommerce Fulfillment
- Multi-Channel Fulfillment
- Subscription & Continuity Fulfillment
- Reverse Logistics Returns processing including receiving returned items, inspecting against criteria (resellable, damaged, defective), restocking, processing disposals or donations, and real-time inventory updates.
- Crowdfunding / Kickstarter Fulfillment Specialized fulfillment for crowdfunding campaigns handling sudden order volume spikes when campaigns close, typically thousands of orders arriving in a single week.
- Shopify Fulfillment – 3PL Integration Dedicated Shopify fulfillment service with native 3PL integration enabling automated order flow, inventory sync, and tracking updates.
- Marketing Support Fulfillment Fulfillment services for marketing materials, promotional items, and campaign-specific fulfillment needs.
- Kitting & Assembly Contract packaging service handling every step of kitting and assembly processes from initial inventory management to finished package warehousing.
- Point-of-Sale / Point-of-Purchase Display Assembly Point-of-sale and point-of-purchase display assembly services for retail environments.
- Shelf-Ready / Retail-Ready Packaging Retail-ready packaging services ensuring products are prepared for shelf placement in retail environments.
- cGMP Compliant Contract Packaging Quality control services and cGMP-compliant facility operations for dietary supplements, cosmetics, and regulated products requiring current good manufacturing practice standards.
- FDA-Registered Fulfillment & Warehousing FDA-registered warehouse facilities for food, dietary supplements, cosmetics, and medical devices with climate-controlled storage zones and lot/expiration tracking.
- Climate-Controlled Warehousing Temperature and humidity-regulated storage zones for health and beauty products, supplements, food and beverage items, and medical devices with specific storage requirements.
- Zone Skipping / Regional Injection Shipping Shipping strategy consolidating parcels destined for the same region, transporting in bulk to carrier hubs near destination for local delivery, achieving up to 30% cost savings on affected shipments.
- Seamless eCommerce Integration Direct API integrations with major ecommerce platforms, marketplaces, and carriers enabling seamless data flow for orders, inventory, and tracking updates.
Quantifiable outcome
- 99.9% shipping accuracy
- +4 more outcomes
Companies that use The Jay Group
Customer profileNamed customers1 record
Segments6 records
Ideal customer profiles5 records
The Jay Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
Feature5 records
The Jay Group partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and secondary.
- Manhattan AssociatescoreEnterprise warehouse management system provider. Jay Group runs Manhattan Associates WMS as the core operational platform across all four facilities, handling real-time inventory tracking, automated order routing, lot tracking, and ecommerce integrations.
- FedExcorePrimary carrier partnership for parcel shipping. Part of multi-carrier network providing shipping services across all fulfillment operations.
- UPScorePrimary carrier partnership for parcel shipping. Part of multi-carrier network providing shipping services across all fulfillment operations.
- USPScoreCarrier partnership for parcel shipping including last-mile delivery services.
- DHLcoreInternational carrier partnership for global shipping capabilities.
- Amazon ParcelcoreCarrier partnership for Amazon fulfillment network integration.
- OnTracsecondaryRegional carrier partnership for last-mile optimization in specific geographic areas.
- OSM WorldwidesecondaryRegional carrier partnership for last-mile delivery optimization.
- GLSsecondaryRegional carrier partnership for last-mile delivery optimization.
- ShopifycoreEcommerce platform integration. Jay Group offers Shopify fulfillment with 3PL integration, enabling automated order flow, inventory sync, and tracking updates.
- Constellation Energycore100% renewable energy partnership. Jay Group facilities run on renewable energy through Constellation with Green-e certified Renewable Energy Certificates sourced from U.S. wind and solar generators.
- Movano HealthcoreJay Group selected as 3PL provider for Movano Health's Evie Ring, a medical-grade health wearable under FDA review. Inventory and fulfillment handled in Jay's FDA-registered facilities.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
The Jay Group competitors and assessment
Company assessmentDirect peers
- ShipBob: ShipBob is a tech-enabled eCommerce fulfillment 3PL operating a distributed warehouse network with native Shopify, Amazon, and Walmart integrations. It directly competes with Jay Group for DTC and mid-market brands seeking pick/pack/ship services with a software-like onboarding experience.
- Quiet Logistics: Quiet Logistics operates a network of owned and partner fulfillment centers including a strong West Coast presence (Moreno Valley, CA). It competes directly with Jay Group on multi-channel fulfillment for premium DTC and apparel brands, with comparable technology integration depth.
- Saddle Creek Logistics Services: Saddle Creek is a mid-market 3PL offering warehousing, fulfillment, and transportation services across multiple U.S. facilities with similar multi-channel capabilities. It is a close comparable in scale, customer mix, and geographic footprint to Jay Group's owned-facility model.
- Rakuten Super Logistics: Rakuten Super Logistics (formerly Webgistix) is an eCommerce fulfillment 3PL focused on DTC brands with a multi-warehouse U.S. network. It competes directly with Jay Group on Shopify/WooCommerce integrations, subscription fulfillment, and distributed inventory.
- Fulfyld: Fulfyld is a 3PL providing eCommerce fulfillment, kitting, and reverse logistics with multiple U.S. facilities. It overlaps with Jay Group's mid-market DTC and contract packaging offerings and serves a similar customer profile.
Broad incumbents
- GXO Logistics: GXO Logistics is the largest pure-play contract logistics provider in the world, operating hundreds of facilities globally. It competes with Jay Group in contract warehousing and fulfillment but at significantly larger scale, serving enterprise and Fortune 500 customers rather than mid-market DTC.
- DHL eCommerce Solutions: DHL eCommerce Solutions is the global incumbent in cross-border eCommerce fulfillment and last-mile delivery, operating extensive U.S. and international networks. It overlaps with Jay Group in DTC fulfillment but offers international reach and owned last-mile assets Jay Group lacks.
- NFI Industries: NFI Industries is a family-owned transportation and logistics provider offering dedicated transportation, warehousing, and fulfillment across North America. It is comparable in ownership profile (family-owned, multi-generational) and breadth of services though at materially larger scale than Jay Group.
Regional players
- Verst Group Logistics: Verst Group is a Kentucky-based 3PL offering warehousing, fulfillment, and transportation services across the Midwest and Southeast U.S. It overlaps with Jay Group on multi-channel fulfillment and contract packaging but is regionally concentrated rather than dual-coast.
Emerging players
- Stord: Stord is a technology-led 3PL operating owned and partner warehouses with a software platform (Stord Cloud) for end-to-end supply chain visibility. It competes with Jay Group's proprietary OMS and WMS stack but with a more software-first GTM and PE-backed capital base.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
The Jay Group social profiles
Digital presenceThe Jay Group compliance and trust
Trust signalCompliance5 records
The Jay Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Jay Group leadership team
Management profileNumber of profiles
Profiles8 records
The Jay Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Jay Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Jay Group
What does The Jay Group do?
The Jay Group is a woman-led, family-owned third-party logistics (3PL) provider that delivers order fulfillment, warehousing, contract packaging, and reverse logistics services from four U.S. facilities totaling 760,000 sq ft. Its offering is anchored on the Manhattan Associates enterprise WMS layered with a proprietary order management system, providing clients with multi-channel pick/pack/ship, FDA-registered and cGMP-compliant storage for regulated products, kitting and display assembly, returns processing, and zone-skipping parcel transportation.
Is The Jay Group a public or private company?
The Jay Group is a private company. It is classified as family owned and is currently operating.
When was The Jay Group founded?
The Jay Group was founded in 1965. It employs 251 to 500 people.
Where is The Jay Group based?
The Jay Group is headquartered in Lancaster, United States, in the North America region.
How does The Jay Group make money?
Four revenue lines are on record. Fulfillment and Warehousing Services are the primary driver. The others are contract Packaging and Kitting, reverse Logistics and transportation and Shipping.
Who are The Jay Group's main competitors?
Direct peers on record are ShipBob, Quiet Logistics, Saddle Creek Logistics Services, Rakuten Super Logistics and Fulfyld. Broad incumbents are GXO Logistics, DHL eCommerce Solutions and NFI Industries. Verst Group Logistics is listed as a regional player. Stord is listed as an emerging player.
Does The Jay Group have an API?
No public API is recorded for The Jay Group.
What industry is The Jay Group in?
The Jay Group's product category is Third-Party Logistics (3PL) Services. Its primary akta.pro industry code is TLAIAAAD, E-commerce Fulfillment & Omnichannel Logistics (Pick/Pack/Returns), with a secondary code of TLAIADAD, Order Management, Pick/Pack & SLA Execution (Cartonization/Wave Picking). Its NAICS code is 493110 and its SIC code is 4220.