Farmacare
Farmacare (PT Jendela Akses Sehat) provides a cloud-based pharmacy management SaaS platform serving 2,000+ Indonesian community pharmacies and 34 pharmaceutical distributors, with integrated POS, procurement marketplace, regulatory compliance, and electronic medical records modules.
- Company typePrivate
- Founded2021
- HeadquartersDenpasar, Indonesia
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Farmacare does
Farmacare (legally PT Jendela Akses Sehat) is an Indonesia-focused vertical SaaS company that provides cloud-based pharmacy business management software to community pharmacies (apotek) and pharmaceutical distributors (PBF). Founded in Denpasar, Bali and operating nationwide, the platform serves 2,000+ pharmacies across 350+ cities in all Indonesian provinces, and is integrated with 34 PBF distributors offering 25,300+ SKUs through a cross-distributor procurement marketplace.
The core product suite consists of Farmacare POS (a SIM Apotek covering sales, inventory, batch/expiry tracking, procurement, financial reporting, and remote multi-outlet monitoring), Farmacare Order (a two-sided procurement marketplace connecting pharmacies to PBF distributors), Farmacare PBF (a CDOB-compliant distributor management system), and an RME (electronic medical records) module integrated with the Ministry of Health's SatuSehat platform for doctor-clinic e-prescription workflows. The technology stack is a cloud-based web application (PWA) hosted on Google Cloud and AWS, with payment integrations including QRIS, virtual accounts across major Indonesian banks, and fintech partners Xendit and Flip. Differentiated capabilities include AI-powered invoice data extraction, stock opname without store closure, electronic Surat Pesanan (eSP), and regulatory reporting (eWas/eReport).
Farmacare operates a tiered subscription model priced in Indonesian Rupiah, ranging from Rp 249,000/month (Paket Belanja) to Rp 340,667/month (Paket Maju with AI), plus à la carte add-ons (Mutasi Barang, RME/label printing, full financial reports, AI invoice reading) and a separate PBF distributor tier at Rp 300,000/month. Ancillary revenue streams include facilitation fees from FarmaFinance working capital credit (OJK-licensed partners) and FarmaPay consolidated PBF invoice payment processing. The company combines a product-led growth motion (7-day free trial, self-serve signup) with WhatsApp-based inside sales and a content marketing engine (webinars, e-books, FarmaSquad community). A single disclosed seed round in October 2021 was led by Beenext, with subsequent participation from Startup Studio Indonesia in 2023.
Farmacare firmographics
Firmographics- Name
- Farmacare
- Legal name
- PT Jendela Akses Sehat
- Website
- https://farmacare.id
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Farmacare (PT Jendela Akses Sehat) provides a cloud-based pharmacy management SaaS platform serving 2,000+ Indonesian community pharmacies and 34 pharmaceutical distributors, with integrated POS, procurement marketplace, regulatory compliance, and electronic medical records modules.
- Ownership category
- akta.pro rank
Where Farmacare is headquartered
LocationHeadquarters
- HQ city
- Denpasar
- HQ country
- Indonesia
- HQ region
- Asia
Offices1 record
Markets served
Farmacare business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Pharmacy POS Software Subscription: Monthly or annual subscription fees for pharmacy management software. Pricing tiers include Paket Belanja (basic), Paket Tumbuh (growth), Paket Maju (advanced), and add-on features. The subscription model enables long-term partnership and continuous support.
- Distributor/PBF Platform Access: Subscription fees for pharmaceutical distributors (PBF) to access the platform and receive orders from thousands of pharmacies. Includes setup fees and per-transaction fees.
- Working Capital Financing Facilitation: Facilitation of credit facilities from licensed financial institutions (OJK-regulated) for pharmacy purchasing from PBF partners, with funds disbursed through the Farmacare platform.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Free Trial - 7 days access |
| Subscription | Annual | Paket Apotek Belanja - Basic pharmacy procurement |
| Subscription | Annual | Paket Apotek Tumbuh - Growth features |
| Subscription | Annual | Paket Maju - Advanced features |
| Unit Pricing | Monthly | Add-on: Mutasi Barang (Inventory Mutations) |
| Unit Pricing | Monthly | Add-on: RME Doctor, E-Prescription, Label Printing |
| Unit Pricing | Monthly | Add-on: Complete Financial Reports |
| Unit Pricing | Pay-as-you-go | Add-on: AI Invoice Recording |
| Subscription | Monthly | Paket Distributor (PBF & PAK) |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels7 records
Farmacare product offering
Product offeringCore offering
Farmacare provides a cloud-based pharmacy business management solution (SIM Apotek) that combines point-of-sale, inventory, batch and expiry tracking, financial reporting, and a cross-PBF procurement marketplace for Indonesian community pharmacies. The platform also offers a distributor management system for pharmaceutical wholesalers (PBF/PAK), an electronic medical records module (RME) integrated with SatuSehat, and value-added services including QRIS payment processing, FarmaPay consolidated billing, and FarmaFinance working capital facilitation. The product is delivered as a Progressive Web App accessible from any browser on PC, tablet or mobile, with unlimited users and devices per subscription.
Product overview
Farmacare is a cloud-based pharmacy management ecosystem consisting of a core POS/software platform (Farmacare POS), a procurement marketplace (Farmacare Order for Apotek and PBF), distributor management system (Farmacare PBF), and RME module for doctor-clinic integration. The ecosystem also includes FarmaPay for consolidated payments, FarmaFinance for working capital financing, and QRIS Farmacare for payment processing. Add-on modules for mutasi barang (inventory transfers), penjualan kredit (credit sales), and laporan keuangan lengkap (comprehensive financial reporting) are available at additional cost. The platform serves over 2,000 pharmacies across 350+ cities in Indonesia, connected to 34 PBF distributors offering 25,300+ SKUs.
Differentiator
Problem solved
Functional benefit
Brands
- Farmacare POS: Software apotek (pharmacy management system) for managing pharmacy operations including sales, inventory, and reporting.
- Farmacare Order
- Farmacare PBF
- FarmaPay
- FC Finance
Products and services
- Farmacare POS (Software Apotek) Cloud-based pharmacy management software (SIM Apotek) providing point-of-sale, inventory management, financial reporting, multi-outlet control, and remote monitoring capabilities for community pharmacies in Indonesia.
- Farmacare Order (Apotek) Pharmacy procurement application enabling pharmacies to order medications from multiple PBF pharmaceutical distributors through a single platform, compare prices and discounts, view stock availability and delivery estimates, and track deliveries.
- Farmacare Order (PBF/Distributor) Distributor-facing ordering platform enabling pharmaceutical wholesalers to receive and process orders from thousands of pharmacies nationwide, manage product catalogs, and track deliveries within the Farmacare marketplace.
- Farmacare PBF Complete distributor management system (Sistem Distributor Farmasi) with inventory batch tracking, expiry date management per CDOB standards, and integrated regulatory reporting through eWas and eReport channels.
- RME (Rekam Medis Elektronik) Farmacare Electronic Medical Records module for doctor-clinic partnerships. Enables doctors to create SOAP-compliant digital medical records with ICD-10 coding, integrated with SatuSehat (Ministry of Health platform), and transmit e-Resep directly to partner pharmacies.
- Paket Distributor (PBF & PAK) Subscription module for pharmaceutical distributors including invoice printing, sales and fakturis access control, BPOM and principal reports, and order reception from Farmacare pharmacy network users, priced at Rp 300,000/month.
Quantifiable outcome
- Procurement time reduced from 3 hours to 15 minutes using Farmacare Order
- +4 more outcomes
Companies that use Farmacare
Customer profileNamed customers8 records
Segments3 records
Ideal customer profiles3 records
Farmacare technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability2 records
Feature10 records
Farmacare partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- Google CloudcorePrimary cloud infrastructure provider. Farmacare selected as participant in Google for Startups Accelerator Southeast Asia 2025 (AI-focused) program.
- SatuSehat (Kementerian Kesehatan Indonesia)coreOfficial RME (Electronic Medical Records) system integration partner registered with the Ministry of Health. Enables electronic prescription transmission and SatuSehat compliance for pharmacies and doctor practices.
- Asosiasi HealthTech Indonesia (HealthTech.id)minorOfficial member of the Indonesian HealthTech Association, indicating industry recognition and regulatory alignment.
- Startup Studio IndonesiaminorAlumni of Batch 7 of Startup Studio Indonesia acceleration program.
- Google for StartupscoreParticipant in Google for Startups Accelerator Southeast Asia 2025 (AI-focused). Received AI training and mentorship from Google engineers during intensive 5-day bootcamp.
Scale indicators8 records
Recent moves6 records
Expansion highlights5 records
Farmacare competitors and assessment
Company assessmentDirect peers
- Practo: India-based healthtech SaaS offering clinic/practice management software, electronic medical records, and patient booking. Comparable because it monetises SMB healthcare providers via a SaaS suite (EMR, scheduling, billing) — a closely analogous business model to Farmacare's pharmacy management suite.
- RxAll: Nigeria-headquartered healthtech operating a B2B pharmacy operating system for emerging-market pharmacies, including procurement, inventory, and authentication tooling. Directly comparable to Farmacare on customer profile (independent pharmacies in emerging markets), product mix (POS + procurement), and GTM.
Broad incumbents
- Alodokter: One of Indonesia's leading health platforms connecting patients, doctors, and pharmacies/health facilities. Comparable because it operates in the same Indonesian healthcare ecosystem and is expanding into pharmacy and clinical workflow digitisation.
- Klikdokter: Established Indonesian online health-information and telemedicine platform with pharmacy content and partnerships. Comparable as a broader Indonesian healthtech incumbent that intersects with the doctor-pharmacy prescription workflow Farmacare is building.
- Halodoc: Indonesia's largest healthtech super-app combining telemedicine with integrated pharmacy delivery and supply-chain partnerships. Comparable because it sits at the intersection of patients, doctors, and pharmacies in Indonesia, and increasingly competes for pharmacy-side digitisation wallets.
- Good Doctor Technology (Indonesia): Indonesian telemedicine and healthcare-services joint venture offering doctor consultations, pharmacy delivery, and health-content services. Comparable as a broader Indonesian healthtech incumbent encroaching on the pharmacy-prescription workflow that Farmacare's RME module targets.
Regional players
- PharmEasy (API Holdings): Indian online pharmacy and diagnostics aggregator with integrated B2B supply. Comparable as a regional player operating across the pharmacy supply chain and patient-facing prescription fulfilment, though focused on India rather than Indonesia.
- Netmeds (Reliance Retail): Indian e-pharmacy platform now owned by Reliance Retail, serving both consumer and B2B pharmacy customers. Comparable as a regional pharmacy supply-chain platform; differs from Farmacare by being more consumer-direct and India-focused.
- Tata 1mg: India's leading online pharmacy and digital health platform (now under Tata Group). Comparable as a regional pharmacy-and-healthtech platform, though it is primarily consumer-facing e-pharmacy rather than pharmacy-operating-system SaaS.
Emerging players
- Moka POS: Indonesian cloud POS and back-office SaaS targeting SMB retail and F&B merchants. Comparable as a fellow Indonesian SMB-SaaS POS operator targeting multi-outlet merchants with similar subscription economics, though it operates in F&B/retail rather than pharmacy.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks3 records
Key highlights7 records
Customer concentration
Farmacare social profiles
Digital presenceFarmacare compliance and trust
Trust signalCompliance1 record
Farmacare financial estimates
Financial estimateRevenue estimate
Valuation estimate
Farmacare leadership team
Management profileNumber of profiles
Profiles3 records
Farmacare funding detail
Funding detailFunding overview
Funding rounds2 records
Investors5 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Farmacare M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Farmacare
What does Farmacare do?
Farmacare provides a cloud-based pharmacy business management solution (SIM Apotek) that combines point-of-sale, inventory, batch and expiry tracking, financial reporting, and a cross-PBF procurement marketplace for Indonesian community pharmacies. The platform also offers a distributor management system for pharmaceutical wholesalers (PBF/PAK), an electronic medical records module (RME) integrated with SatuSehat, and value-added services including QRIS payment processing, FarmaPay consolidated billing, and FarmaFinance working capital facilitation. The product is delivered as a Progressive Web App accessible from any browser on PC, tablet or mobile, with unlimited users and devices per subscription.
Is Farmacare a public or private company?
Farmacare is a private company. It is classified as venture growth investor backed and is currently operating.
When was Farmacare founded?
Farmacare was founded in 2021. It employs 11 to 50 people.
Where is Farmacare based?
Farmacare is headquartered in Denpasar, Indonesia, in the Asia region.
How does Farmacare make money?
Three revenue lines are on record. Pharmacy POS Software Subscription is the primary driver. The others are distributor/PBF Platform Access and working Capital Financing Facilitation.
Who are Farmacare's main competitors?
Direct peers on record are Practo and RxAll. Broad incumbents are Alodokter, Klikdokter, Halodoc and Good Doctor Technology (Indonesia). Regional players are PharmEasy (API Holdings), Netmeds (Reliance Retail) and Tata 1mg. Moka POS is listed as an emerging player.
Does Farmacare have an API?
No public API is recorded for Farmacare.