Kings III Emergency Communications

What Kings III Emergency Communications does

Kings III Emergency Communications (Kings III of America, LLC) is a privately held provider of all-inclusive emergency communication solutions founded in 1989 and headquartered in Coppell, Texas. The company designs, installs, maintains, and monitors emergency help phones for elevators, pools, parking garages, stairwells, fitness areas, areas of refuge, and outdoor blue-light locations across the United States and Canada. Its product portfolio includes proprietary line seizure technology that lets up to eight phones share a single existing line, a Skyline cellular solution that decouples emergency connectivity from copper landlines and building IT networks, and a CabView elevator video monitoring system that delivers two-way video and messaging to meet updated ASME A17.1, IBC, and CSA B44 code requirements. A LiftNet subsidiary extends the platform into vertical transportation remote monitoring and management.

The business operates on a subscription recurring revenue model that bundles equipment, installation, lifetime maintenance with automated testing, and 24/7/365 professional monitoring by an in-house Emergency Dispatch Center, with no dedicated phone line fees passed to customers. Customers are primarily enterprise and mid-market property managers, self-storage operators, senior living communities, hospitality properties, government and education institutions, and elevator contractors, with named users including AMLI Residential, Greystar, Public Storage, Extra Space Storage, Cushman & Wakefield, Sun Communities, and Ventura College. Distribution combines direct field and inside sales with formal dealer and referral programs, supported by memberships in NAA, AHLA, BOMA, NAEC, IREM, IFMA, and CAI.

Kings III emphasizes regulatory compliance through its ETL Listed Central Station certification, GSA Advantage supplier status, and in-house QEI and CET/CETS certified staff, including participation on ASME/CSA B44 Electrical Code Committees. Operators are AEMD and CPR-trained and answer calls in 175+ languages with a reported average seven-second response time. The company reports 150K+ phones monitored and a 98% customer retention rate, and operates with 101-250 employees.

Name

Kings III Emergency Communications

Legal name

Kings III of America, LLC

Website

https://www.kingsiii.com/

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

101–250 employees

Short description

Kings III Emergency Communications provides all-inclusive emergency phone solutions for elevators, pools, parking garages, and areas of refuge across North America, bundling equipment, installation, lifetime maintenance, and 24/7 professional monitoring for property managers, senior living, hospitality, self-storage, government, and education customers.

Ownership category

akta.pro rank

Product category

Emergency Communications & Monitoring Services

NAICS

Security Systems Services (56162), Telephone Call Centers (56142)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Emergency, After-Hours & Hotline Contact Centers (BPAAAAAK)

akta.pro secondary industries

Emergency Communications & Dispatch (911/112/999, PSAP) (BPAIAGAD), Elevator Repair & Emergency Callout Services (BPABAIAG), Crisis Management & Communications Support (Mass Notification) (BPABANAF)

Keywords

• Emergency phone monitoring
• Elevator emergency communications
• Pool emergency phones
• Cellular emergency solutions
• Elevator video monitoring

Headquarters

HQ city

Coppell

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. All-Inclusive Emergency Phone Solutions: Kings III provides all-inclusive emergency phone solutions including equipment, installation, maintenance, and 24/7 monitoring under a single recurring fee model. Services cover elevator phones, pool phones, parking garage phones, area of refuge phones, and video monitoring. The company eliminates dedicated phone line costs through line consolidation technology.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Kings III Emergency Communications provides an all-inclusive emergency help phone solution for commercial and residential properties, bundling hardware (elevator, pool, parking, area of refuge, and blue light phones), professional installation, lifetime maintenance with automated testing, and 24/7/365 monitoring by an in-house Emergency Dispatch Center into a single recurring subscription. Offerings include cellular (Skyline), VoIP, POTS replacement, and FirstNet connectivity, plus the CabView two-way video and messaging add-on to meet updated ASME/IBC elevator codes. The LiftNet subsidiary extends the offering into vertical transportation remote monitoring.

Product overview

Kings III Emergency Communications provides an all-inclusive emergency help phone solution encompassing equipment (various phone types), professional installation, lifetime maintenance with auto-testing, and 24/7/365 emergency monitoring and response. Their product portfolio includes Elevator Phones, Pool Phones, Help Phones (parking, stairwell, fitness areas), Area of Refuge Monitoring, and Blue Light Phones as core hardware products. These are complemented by CabView (elevator video monitoring with two-way messaging to meet ASME/IBC code requirements), Skyline Cellular Solution (landline replacement), VoIP Solution, POTS Emergency Phone Replacement, FirstNet Phones, and Emergency Phone Monitoring Service. The company operates an ETL Listed Central Station providing monitoring in 175+ languages. Their LiftNet subsidiary offers vertical transportation monitoring. All products and services are designed for code compliance across various jurisdictions including ASME A17.1, IBC, CSA B44, ADA, and state-specific elevator/pool codes.

Differentiator

Problem solved

Functional benefit

Brands

• CabView: Elevator video monitoring solution providing two-way messaging and video capability for elevator emergency communications, meeting ASME A17.1 2019+, IBC 2018+, CSA B44 2019+, and NYC Building Code requirements.
• Skyline Cellular
• LiftNet

Products and services

• Elevator Phones Emergency help phones specifically designed for elevators, providing two-way communication and code-compliant monitoring to meet ASME A17.1 and IBC requirements. Sold to property managers, building operators, elevator companies, and government/education institutions.
• Pool Phones Emergency phones installed at swimming pools and aquatic facilities for immediate access to 24/7 emergency response services. Targeted at property managers, hotels, and senior/community living operators with pools.
• Help Phones General-purpose emergency help phones for parking garages, stairwells, and fitness areas, providing two-way communication with the Kings III Emergency Dispatch Center.
• Area of Refuge Monitoring Emergency communication systems for designated areas of refuge within buildings, ensuring compliance with building and accessibility codes. Sold to commercial and multi-family property operators.
• Blue Light Phones Outdoor emergency phone stations with highly visible blue light indication for enhanced visibility and safety in parking areas and campus environments.
• CabView Elevator Video Monitoring
• Skyline Cellular Solution
• VoIP Emergency Phone Solution
• POTS Emergency Phone Replacement
• FirstNet Phones
• Emergency Phone Monitoring Service
• Code Compliant Installation & Lifetime Maintenance
• LiftNet Vertical Transportation Monitoring

Quantifiable outcome

• 98% customer retention rate
• +3 more outcomes

Named customers15 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• LiftNetcoreStrategic or Co-development PartnerLiftNet is a Kings III company committed to exceptional service by delivering industry-leading vertical transportation remote monitoring and management solutions that enhance operational oversight. This subsidiary provides vertical transportation monitoring capabilities complementing Kings III's emergency communications services.
• NAA (National Apartment Association)minorGTM or Marketing PartnerAssociate membership and marketing partnership with the leading voice for the apartment industry, providing access to property manager members.
• AHLA (American Hotel & Lodging Association)minorGTM or Marketing PartnerPartnership with the premier hospitality trade association for marketing and industry engagement.
• BOMA (Building Owners and Managers Association)minorGTM or Marketing PartnerBOMA partnership providing access to commercial building management professionals.
• NAEC (National Association of Elevator Contractors)minorGTM or Marketing PartnerMembership supporting elevator contractors with emergency phone solutions for referral and dealer partnerships.
• IREM (Institute of Real Estate Management)minorGTM or Marketing PartnerMembership supporting professional property managers with emergency communications solutions.
• IFMA (International Facility Management Association)minorGTM or Marketing PartnerPartnership with IFMA supporting facility management professionals with emergency solutions.
• CAI (Community Associations Institute)minorGTM or Marketing PartnerMembership in CAI supporting community association professionals with safety solutions.
• IntertekcoreTechnology or IntegrationIntertek provides ETL listing certification for Kings III's central station operations, verifying compliance with relevant safety standards and providing regulatory credibility.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Talkaphone: Talkaphone designs and manufactures emergency phones, blue-light towers, and mass notification systems, with its own monitoring and call-station offerings for campuses and commercial properties. Direct overlap with Kings III in elevator, parking, and area-of-rescue emergency communications.
• Rath Communications: Rath Communications provides emergency phone solutions, elevator telephones, and area-of-rescue communications for building safety and code compliance. Highly comparable to Kings III in product mix, vertical focus, and elevator/pool code-compliance positioning.
• Aiphone: Aiphone manufactures intercom and emergency communication systems used in elevators, commercial buildings, and healthcare facilities. Comparable as a hardware-led provider of emergency communications that overlaps with Kings III's elevator and building-safety portfolio.
• Zenitel: Zenitel (formerly Vingtor-Stentofon) provides critical communication solutions including intercoms, public address, and emergency communications for buildings, transportation, and public safety. Comparable technology stack and customer base for in-building emergency voice communications.
• Command Alkon: Command Corporation / Command Alkon offers elevator and emergency monitoring solutions. Provides direct overlap with Kings III's elevator emergency phone and monitoring services for property managers and elevator service companies.

Emerging players

• JKL IP Video / JKL Technologies: Specializes in elevator video monitoring and two-way communication systems to meet updated ASME A17.1 code requirements. Competes directly with Kings III's CabView offering in the elevator video monitoring niche.
• Vigilys: Vigilys (and similar firms such as Precision Multiple Controls and Tork Systems) provide elevator emergency phone and monitoring services. Comparable niche competitors to Kings III in elevator-specific emergency communications.

Broad incumbents

• ADT: ADT is a large incumbent provider of monitored security, fire, and emergency communications for commercial and residential customers. Comparable as a broad competitor offering building safety monitoring, though not specialized in elevator/pool phones.
• Johnson Controls: Johnson Controls provides building management systems, fire alarm, security, and life-safety monitoring for commercial facilities globally. Competes with Kings III at the enterprise level for bundled safety and emergency communications contracts.
• Motorola Solutions: Motorola Solutions offers mission-critical communications, command-center software, and emergency dispatch solutions for public safety and enterprise. Adjacent competitor to Kings III in private emergency dispatch and central-station operations.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/kingsiii_usa
• Facebookfacebook.com/KingsIII
• LinkedInlinkedin.com/company/832202

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kings III Emergency Communications