What My Mountain Mover does

My Mountain Mover, Inc. is a U.S.-based healthcare virtual assistant staffing company founded in 2020 and headquartered in Orange, California. The company supplies HIPAA-compliant remote virtual assistants to healthcare practices across medical, dental, behavioral health, veterinary, allied health, hospital, and academic medical center segments, deploying more than 1,600 active VAs and serving over 500 practices and 1,000+ physicians nationwide. The company is privately held, bootstrapped, and operates a non-profit arm, the Greater Heights Foundation, which supports community outreach in the Philippines.

The core product is a managed services subscription in which My Mountain Mover recruits, trains, and assigns specialty-aligned VAs (claimed to be the top 2% of available talent) to client practices. VAs are pre-trained in leading EHR and practice management platforms (Epic, eClinicalWorks, Athenahealth, Kareo, SimplePractice, AdvancedMD) and operate remotely through cloud-based phone systems, practice management software, and HIPAA-compliant messaging tools. A proprietary "Instant VA Matching Technology" pairs clients with suitable candidates in 7-14 days, and ongoing service is supported by dedicated account managers, onboarding specialists, an in-house HIPAA compliance officer, and IT support. Service delivery is organized by role (medical receptionist, scribe, billing, admin, dental receptionist, dental billing, healthcare educator, etc.) and includes signed Business Associate Agreements as standard.

Revenue is generated through flat monthly subscription fees per VA assignment, with pricing customized by role type and scope; clients are quoted on a one-on-one basis rather than via published tiers. The company emphasizes up to 70% overhead cost savings versus in-house staffing. The go-to-market is sales-led and consultative, anchored on the company website, a Learning Center blog, the Pinnacle Podcast, the annual Movers Summit, a structured Customer Referral Program, and earned media such as the 2025 Stevie Awards. There are no disclosed external investors, funding rounds, M&A activity, or reseller/channel partnerships, and the company has no mobile app, public API, or SDK.

Name

My Mountain Mover

Legal name

My Mountain Mover, Inc.

Website

https://mymountainmover.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

My Mountain Mover provides HIPAA-compliant remote virtual assistants to medical, dental, behavioral health, veterinary, and allied health practices nationwide through a managed monthly subscription, serving over 500 practices and 1,000+ physicians across the United States.

Ownership category

akta.pro rank

Headquarters

HQ city

Upland

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Virtual Assistant Staffing Subscription: My Mountain Mover provides HIPAA-compliant remote virtual assistants on a managed services subscription basis. Clients pay a flat monthly fee that covers all VA benefits including PTO, sick leave, and comprehensive healthcare coverage for the VA. The model eliminates the need for clients to provide benefits, equipment, or office space for their virtual assistant. The company offers dedicated account management, onboarding specialists, an in-house HIPAA compliance officer, and IT support as part of the service.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels7 records

Core offering

My Mountain Mover provides HIPAA-compliant remote virtual assistants to healthcare practices in the United States, delivering administrative support such as patient scheduling, reception, medical billing, scribing, and insurance verification. Services are sold on a managed subscription basis with a flat monthly fee that covers the VA, benefits, onboarding, account management, and IT support, with role-specific staffing across medical, dental, behavioral health, veterinary, allied health, and hospital sectors.

Product overview

My Mountain Mover is a Healthcare Virtual Assistant staffing platform providing HIPAA-compliant remote administrative professionals for healthcare practices. The core offering is Medical Virtual Assistants who are pre-trained in leading EHR systems and matched to healthcare specialties. The portfolio includes specialized vertical solutions: Dental Virtual Assistants (with Dental Receptionist and Dental Billing sub-products), Behavioral Health Virtual Assistants, Veterinary Virtual Assistants, Allied Health Virtual Assistants, and support for Hospitals and Health Systems. Role-specific modules include Virtual Medical Receptionist, Virtual Medical Scribe, Medical Administrative Assistant, Medical Billing Virtual Assistant, and Healthcare Educator. The company offers a 3-step managed service process: Hiring (matching), Onboarding (integration support), and Ongoing Support (account management), enabling practices to save up to 70% on overhead costs while streamlining administrative workflows.

Differentiator

Problem solved

Functional benefit

Brands

• Greater Heights Foundation: Charitable foundation of My Mountain Mover that provides aid to communities, particularly in the Philippines, including support for Typhoon Odette recovery, church construction, hospital support, and outreach programs.

Products and services

• Medical Virtual Assistants HIPAA-compliant remote administrative staff who support healthcare practices with scheduling, patient communication, documentation, and billing coordination through secure healthcare systems.
• Dental Virtual Assistants Role-specific virtual assistants trained for dental practice operations including dental reception, scheduling, billing and insurance, and practice management system workflows.
• Virtual Medical Receptionist Front-desk support for patient communication, appointment scheduling, and call routing through digital systems and cloud-based phone platforms for medical practices.
• Virtual Medical Scribe Remote charting support that captures patient encounters and clinical documentation for provider review, enabling better care decisions.
• Medical Administrative Assistant Remote administrative support for patient documentation, care coordination, referral management, and records maintenance within practice systems.
• Medical Billing Virtual Assistant Remote support for insurance verification, claims submissions, denial follow-ups, and revenue cycle management tasks for medical practices.
• Dental Virtual Receptionist Front-desk support specifically for dental practices, handling patient scheduling, communication, and practice management system tasks.
• Dental Billing Virtual Assistant Specialized billing support for dental practices including faster claims processing and dental-specific revenue cycle management.
• Healthcare Educator Remote educator supporting patient learning experiences, educational content coordination, and engagement initiatives for healthcare practices.
• Behavioral Health Virtual Assistants Specialized virtual assistants for behavioral health practices supporting administrative workflows, scheduling, and patient communication.
• Veterinary Virtual Assistants Virtual assistant services tailored for veterinary practices handling scheduling, client communication, and administrative tasks.
• Allied Health Virtual Assistants Administrative support for allied health practices including physical therapy, chiropractic, and other rehabilitation services.

Quantifiable outcome

• Save up to 70% on overhead costs compared to in-house staffing
• +5 more outcomes

Named customers4 records

Segments7 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature1 record

Scale indicators10 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Hello Rache: Hello Rache provides HIPAA-trained medical virtual assistants to US healthcare practices, focusing on reception, scribing, and billing. Direct competitor to My Mountain Mover with similar specialty-trained VA positioning and SMB medical-practice customer base.
• MedVA: MedVA offers remote medical virtual assistants trained on EHR systems for healthcare providers. Direct competitor to My Mountain Mover in healthcare admin staffing with comparable subscription model and HIPAA-trained VA delivery.
• Wing Assistant: Wing provides dedicated remote virtual assistants (including healthcare-experienced VAs) to SMBs via a managed subscription. Closely comparable business model (managed, dedicated VAs) with healthcare as a key vertical, overlapping directly with My Mountain Mover's offering.
• BELAY: BELAY is a US-based virtual staffing firm providing dedicated remote assistants and bookkeepers to SMBs and executives. Comparable managed-VA subscription model, though broader in vertical focus than My Mountain Mover's healthcare specialization.
• Smith.ai: Smith.ai provides AI-augmented virtual receptionists and outreach services, with a healthcare vertical including HIPAA-compliant call handling. Comparable in targeting healthcare SMBs for front-desk and call-answering tasks overlapping with MMM's virtual receptionist offering.
• Abby Connect: Abby Connect offers virtual receptionist and assistant services to SMBs including healthcare practices. Directly comparable in delivery model (dedicated remote reception/admin staff) and SMB customer segment, with healthcare as a key vertical.
• Wishup: Wishup provides dedicated virtual assistants to SMBs and professionals via subscription, including healthcare admin support. Comparable managed-VA subscription model; relevant competitor as a newer VA platform expanding into US healthcare.
• Time Etc: Time Etc provides US/UK-based virtual assistants on a subscription model to SMBs and entrepreneurs. Comparable in managed-VA delivery, though less healthcare-specialized than My Mountain Mover.

Broad incumbents

• Upwork: Upwork is the largest freelance talent marketplace, hosting thousands of healthcare admin and medical VA freelancers. Represents the broad incumbent alternative to managed-staffing firms like MMM, where clients source VAs directly.
• Fiverr: Fiverr is a global freelance services marketplace with healthcare admin, scribing, and billing service providers. Represents a broader, lower-cost incumbent alternative that competes for SMB healthcare clients seeking project- or hourly-based admin support.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubemymountainmover.com/the-pinnacle-podcast
• Facebookfacebook.com/mymountainmover
• LinkedInlinkedin.com/company/my-mountain-mover

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about My Mountain Mover