J&T Cargo
J&T Cargo is an Indonesian logistics company founded in 2021 that specializes in domestic large-package and cargo delivery. It serves individual consumers and business shippers via a website portal, Android app, contact center, and franchised physical outlet network.
- Company typePrivate
- Founded2021
- HeadquartersPluit, Indonesia
- Headcount251–500
- GTM typeB2C
- OfferingServices
What J&T Cargo does
J&T Cargo, operating under the legal name Global J&T Cargo, is an Indonesian for-profit logistics company specializing in the domestic delivery of large packages and cargo shipments. Founded in 2021 and headquartered at Landmark Pluit in North Jakarta, the company serves both individual consumers and business shippers across Indonesia requiring reliable large-payload delivery services, positioning itself under the tagline "Paket Besar, Cari J&T Cargo" as a specialized cargo-focused sibling within the broader J&T logistics ecosystem.
The core product is a single unified logistics service rather than a modular platform. Functionally it encompasses package shipping, online shipment tracking, dynamic price inquiry ("Cek Harga"), outlet location services, and order creation, all accessed through the web portal at jtcargo.id. Supporting technology consists of an Android mobile application (com.jt.indonesiaexpress) and a backend logistics and tracking platform; the company does not disclose any proprietary AI/ML features, APIs, or SDKs. Marketing and customer engagement are run through six concurrent social channels — TikTok, Instagram, YouTube, LinkedIn, X, and Facebook — and contact channels include phone (021-80661666), SMS (+628111-666-099), and email ([email protected]).
J&T Cargo distributes its service through four primary channels: a self-serve website portal, an Android mobile application, a phone/SMS contact center that includes a VIP Customer tier for enterprise accounts, and a physical outlet network accessed via an outlet-locator tool. The company actively recruits franchise partners under the "Kerjasama Franchise" program to extend outlet coverage through licensed operators rather than corporate capex. Revenue mechanics are not publicly disclosed — pricing is delivered dynamically through the price-check tool rather than posted — and the firmographic record lists no funding rounds, no M&A activity, and no named enterprise customers. With 251–500 employees, the company is in an active operational buildout phase targeting Indonesia's domestic large-package cargo market.
J&T Cargo firmographics
Firmographics- Name
- J&T Cargo
- Legal name
- Global J&T Cargo
- Website
- https://jtcargo.id
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- J&T Cargo is an Indonesian logistics company founded in 2021 that specializes in domestic large-package and cargo delivery. It serves individual consumers and business shippers via a website portal, Android app, contact center, and franchised physical outlet network.
- Ownership category
- akta.pro rank
J&T Cargo industry classification
Industry- Product category
- Logistics Services
- NAICS
- Freight Transportation Arrangement (48851), Specialized Freight (except Used Goods) Trucking, Long-Distance (48423)
- SIC
- Trucking & Courier Services (No Air) (4210), Arrangement Of Transportation Of Freight & Cargo (4731)
- akta.pro primary industry
- Truckload (TL) Freight Brokerage (TLADAMAB)
- akta.pro secondary industry
- Shipping Management, Labeling & Carrier Integration (Multi-Carrier) (TLAEACAE)
Keywords
Where J&T Cargo is headquartered
LocationHeadquarters
- HQ city
- Pluit
- HQ country
- Indonesia
- HQ region
- Asia
Offices1 record
Markets served
J&T Cargo business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Operations, Personnel, Infrastructure, Supply Chain, Marketing or Sales
Distribution channels5 records
Marketing channels8 records
J&T Cargo product offering
Product offeringCore offering
J&T Cargo is an Indonesian logistics and cargo delivery company specializing in large package shipping (Paket Besar) across the domestic Indonesian market. It provides shipment status tracking, online price checking, outlet locator, and order creation capabilities through its website, mobile application, and contact center. The company operates a nationwide network of directly managed and franchised physical outlets where customers can drop off and receive shipments.
Product overview
J&T Cargo operates as a single unified logistics service offering rather than a platform-plus-modules architecture. The core product encompasses package shipping services, shipment tracking, price checking, outlet locator, and order management functionality. The company primarily serves Indonesian domestic shipping needs with a focus on large package delivery (Paket Besar).
Differentiator
Problem solved
Functional benefit
Products and services
- Paket Besar (Large Package Delivery Service)
Companies that use J&T Cargo
Customer profileSegments1 record
Ideal customer profiles2 records
J&T Cargo technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
J&T Cargo partnerships and signals
Strategic signalRecent moves5 records
Expansion highlights5 records
J&T Cargo competitors and assessment
Company assessmentRegional players
- Lalamove: On-demand intra-city and intercity delivery platform active across Southeast Asia, including Indonesia. Comparable in serving large-parcel and B2B delivery needs but with an on-demand model versus J&T Cargo's network model.
Direct peers
- SiCepat Express: Major Indonesian express delivery competitor serving individual and business shippers with same-day, next-day, and cargo services. Closely overlaps J&T Cargo in target customers, large-parcel positioning, and aggressive digital ordering.
- JNE: Indonesia's largest domestic courier and cargo player, offering pickup, tracking, and nationwide delivery including heavy cargo (JNE Trucking). J&T Cargo competes head-to-head with JNE across the same horizontal shipper base and Indonesian geography.
- J&T Express: Flagship express delivery brand of the broader J&T Group, directly overlapping with J&T Cargo in customer segments, geography, and service scope. Effectively the most directly comparable competitor and group affiliate.
- Lion Parcel: Indonesian parcel and cargo delivery service backed by the Lion Air group, offering domestic heavy-cargo and same-day services. Overlaps with J&T Cargo in large-package positioning and enterprise/B2B shipping.
- AnterAja: Indonesian courier serving individual and e-commerce shippers with nationwide delivery and large-parcel handling. Competes with J&T Cargo on price, digital ordering, and parcel/cargo coverage.
- Ninja Xpress: Indonesian courier serving SMB and enterprise shippers with nationwide delivery and integrated digital tools. Direct competitor for both individual and business cargo customers.
Broad incumbents
- Pos Indonesia: State-owned Indonesian postal and logistics operator offering domestic parcel, cargo, and warehousing services. Larger and more diversified incumbent that competes with J&T Cargo in domestic heavy shipment.
Emerging players
- Paxel: Indonesian same-day and next-day delivery startup focusing on e-commerce shippers. Adjacent competitor with similar digital-first positioning but narrower service scope than J&T Cargo.
- Deliveree: B2B logistics and on-demand trucking platform operating in Indonesia and Southeast Asia. Comparable in serving medium and large shipment needs for businesses, with technology-led booking.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
J&T Cargo social profiles
Digital presenceJ&T Cargo financial estimates
Financial estimateRevenue estimate
Valuation estimate
J&T Cargo leadership team
Management profileNumber of profiles
Profiles1 record
J&T Cargo funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
J&T Cargo M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about J&T Cargo
What does J&T Cargo do?
J&T Cargo is an Indonesian logistics and cargo delivery company specializing in large package shipping (Paket Besar) across the domestic Indonesian market. It provides shipment status tracking, online price checking, outlet locator, and order creation capabilities through its website, mobile application, and contact center. The company operates a nationwide network of directly managed and franchised physical outlets where customers can drop off and receive shipments.
Is J&T Cargo a public or private company?
J&T Cargo is a private company. It is classified as unknown and is currently operating.
When was J&T Cargo founded?
J&T Cargo was founded in 2021. It employs 251 to 500 people.
Where is J&T Cargo based?
J&T Cargo is headquartered in Pluit, Indonesia, in the Asia region.
Who are J&T Cargo's main competitors?
Lalamove is listed as a regional player. Direct peers are SiCepat Express, JNE, J&T Express, Lion Parcel, AnterAja and Ninja Xpress. Pos Indonesia is listed as a broad incumbent. Emerging players are Paxel and Deliveree.
Does J&T Cargo have an API?
No public API is recorded for J&T Cargo.
What industry is J&T Cargo in?
J&T Cargo's product category is Logistics Services. Its primary akta.pro industry code is TLADAMAB, Truckload (TL) Freight Brokerage, with a secondary code of TLAEACAE, Shipping Management, Labeling & Carrier Integration (Multi-Carrier). Its NAICS code is 48851 and its SIC code is 4210.