What Healthtrip does

Healthtrip is a medical tourism marketplace founded in 2018 and headquartered in New Delhi, India, operating under the legal entity Global Patients Tech Pte Ltd (Singapore). The platform connects international patients, primarily from developing countries in South Asia, Africa, and Central Asia, with a network of 1,578+ partner hospitals and 1,000+ doctors across 38+ countries for affordable cross-border medical treatment. The core product is a digital-first marketplace offering free second opinions from top specialists, discounted treatment packages, dedicated medical coordinators, and end-to-end travel planning including visa invitation letters, hotel bookings, airport pickup, and translation services. The technology stack includes a web platform, native iOS and Android applications, a WhatsApp communication channel, and an AI-powered chatbot with separate conversational flows for patient treatment inquiries and doctor partnership onboarding.

The business model is a hybrid affiliate-referral and SaaS model. Revenue is generated primarily through commissions from partner hospitals on referred patient treatments, supplemented by subscription and SaaS fees from the Partner Program, which provides hospitals, clinics, and wellness centers with white-label digital presence tools, multilingual websites, and access to the broader Healthtrip network. Pricing to patients is free, while treatment packages are quote-based and provided directly by partner hospitals, ranging from approximately $100 for dental procedures to $30,000+ for complex interventions such as hematology or bone marrow transplants. Distribution relies on product-led growth through the website and mobile apps, content marketing via an educational blog, SEO, patient testimonials, and a 13-office international footprint covering the US, Singapore, Saudi Arabia, UAE, UK, India, Bangladesh, Turkey, Thailand, Nigeria, Ethiopia, Egypt, and South Africa.

Healthtrip has cumulatively served 106,399+ patients with a 4.8/5.0 Google rating and holds ISO, NABH, IATA, GDPR, and CCPA certifications. The platform has expanded beyond acute medical travel into wellness retreats (yoga, meditation, detox), aesthetic treatments, and health checkups, broadening its addressable spend per customer. Disclosed funding includes rounds from T9L - Venture Builder (2018), Dominor Investment (2020), and Mars Shot Ventures (2022), though funding amounts are not publicly disclosed. Revenue, headcount growth beyond the 11-50 range, and management team details are not disclosed in available sources, limiting visibility into current financial momentum.

Name

Healthtrip

Legal name

Healthtrip.com

Website

https://healthtrip.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

Healthtrip is a medical tourism marketplace connecting international patients from 15+ countries with 1,578+ partner hospitals and 1,000+ doctors across 38+ countries, offering free treatment coordination and travel planning, monetized via hospital referral commissions and a partner SaaS program.

Ownership category

akta.pro rank

Product category

Medical Tourism Marketplace

NAICS

All Other Travel Arrangement and Reservation Services (561599), Other Travel Arrangement and Reservation Services (56159), Travel Arrangement and Reservation Services (5615)

SIC

Services-Health Services (8000)

akta.pro primary industry

Outbound Medical Tourism Facilitators (THAKAIAA)

akta.pro secondary industries

Medical Travel Concierge, Logistics & Aftercare Coordination Services (THAKAIAN), Cross-Border Telemedicine, Second Opinion & Care Navigation Facilitators (THAKAIAM), Wellness, Preventive & Executive Health Travel Facilitators (THAKAIAK)

Keywords

• Medical tourism
• Health travel platform
• Cross-border healthcare
• Wellness retreats
• Hospital referrals

Headquarters

HQ city

Delhi

HQ country

India

HQ region

Asia

Offices13 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Marketing or Sales, Technology or R&D, Operations, Infrastructure, Others

Revenue model

1. Hospital/Partner Commissions: Healthtrip partners with hospitals and medical centers worldwide, likely earning referral fees or commissions for patient referrals. The platform is free for patients, with hospitals paying for the patient acquisition channel.
2. Partner Platform/SaaS Fees: Provides digital presence tools, white-label solutions, and partner apps to hospitals and wellness providers for a fee, allowing them to build their own websites and access the Healthtrip network.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Healthtrip operates a digital medical travel marketplace connecting international patients from developing countries with 1,578+ partner hospitals and 1,000+ doctors across 38+ countries. The platform offers end-to-end medical travel coordination free of charge to patients, including second opinions, hospital and doctor bookings, treatment package comparison, and concierge services such as visa invitation letters, hotel arrangements, airport pickup, and translators. Revenue is generated through referral commissions from partner hospitals and white-label SaaS subscriptions from hospitals and wellness providers joining its Partner Program.

Product overview

Healthtrip operates as a comprehensive medical travel marketplace platform connecting international patients with healthcare providers. The core offering is the Healthtrip Medical Travel Platform, which integrates an AI-powered chat assistant for patient interactions, a network of 1,578+ partner hospitals across 38+ countries, and access to doctors across multiple specialties. The platform offers three main service categories: Medical Treatments (covering 20+ specialties like cardiac, oncology, orthopedics, neurology), Aesthetic Treatments (dental, hair transplant, plastic surgery), and Wellness Programs (yoga retreats, meditation, detox programs). Additional offerings include a Doctor Consultation Service for booking appointments with verified physicians, a Partner Program providing white-label digital tools for healthcare providers to join the network, and an educational blog for patient information. The platform differentiates through free second opinions, lowest cost guarantees, and comprehensive medical travel assistance including visa, accommodation, and translation services.

Differentiator

Problem solved

Functional benefit

Products and services

• Healthtrip Medical Travel Platform A medical travel marketplace connecting international patients with hospitals, doctors, and wellness providers across 38+ countries. Offers end-to-end services including doctor consultations, hospital bookings, treatment packages, and travel assistance for patients from developing markets seeking affordable care abroad.
• Medical Treatments Treatment offerings across 20+ specialties including Bariatric Surgery, Cardiac Sciences, Neurology, Oncology, Orthopedics, Spine Surgery, Haematology/BMT, and Fertility with hospital recommendations and package pricing from $150 to $30,000+.
• Aesthetic Treatments Cosmetic and aesthetic procedures including Dental treatments, Hair Transplant, and Plastic Aesthetic and Reconstructive Surgery with associated pricing packages starting from approximately $100 for dental work.
• Wellness Programs Wellness retreat and program offerings including Yoga Retreats, Meditation Retreats, Wellness Retreats, Women's Retreats, Spiritual Retreats, Detox Retreats, Mental Health Retreats, and Yoga Teacher Training programs sourced from partner wellness centers.
• Doctor Consultation Services Directory and booking service connecting patients with 1,000+ verified doctors across multiple specialties and countries, including doctor profiles, experience details, ratings, and appointment booking.
• Hospital Network Network of 1,578+ partner hospitals across 38+ countries (India, Germany, UK, Singapore, Spain, China, and others) available to medical travel patients for facility selection and booking.
• Partner Program (White-label SaaS) Subscription-based white-label solution enabling hospitals, clinics, and wellness centers to join Healthtrip's network. Partners receive multilingual website creation tools, digital presence, access to the 1,000+ hospital network, marketing support, onboarding, training, and an analytics dashboard.
• Travel Assistance Services

Quantifiable outcome

• 106399+ patients served
• +1 more outcomes

Named customers6 records

Segments1 record

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature2 records

Partnerships

Four partnerships are on record, tiered core and minor.

• 1578+ Partner HospitalscoreChannel Partner/ Reseller/ DistributorExtensive network of hospitals and medical centers across 38+ countries. Hospitals include major chains like Max Healthcare, Apollo Hospitals, Fortis, Amrita Hospital, and specialized centers. Healthtrip provides patient referrals to these hospitals.
• 1000+ Partner DoctorscoreChannel Partner/ Reseller/ DistributorNetwork of 1000+ doctors across specialties including cardiac sciences, orthopedics, neurology, oncology, fertility, and more. Doctors benefit from patient referrals and digital presence on the platform.
• 1500+ Medical Centers and Wellness RetreatscoreChannel Partner/ Reseller/ DistributorWellness partners including yoga retreats, meditation centers, spiritual retreats, and wellness resorts across destinations like India, Thailand, and Bali. Partners gain access to Healthtrip's patient network and digital tools.
• IATA (via app store certification)minorOthersIATA certification indicates partnerships or compliance with travel industry standards for medical tourism travel arrangements.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Vaidam Health: India-based medical travel facilitator connecting international patients with Indian hospitals; operates a similar marketplace model with hospital referral commissions and patient travel coordination — directly comparable in geography and value proposition.
• MediConnect (previously MedXperience): Medical tourism facilitator focused on outbound patients from Africa and the Middle East into India and Turkey — directly overlapping Healthtrip's core source markets and destination mix.
• PlacidWay: US-headquartered medical tourism marketplace with global hospital network across multiple destinations — directly comparable marketplace model and multi-country scope.
• Medical Departures: Medical tourism platform listing clinics and hospitals globally with patient reviews and booking — comparable marketplace architecture targeting international patients seeking lower-cost treatment abroad.
• Booking Health: Medical travel facilitator specializing in treatment bookings at European hospitals (especially Germany) for international patients — directly comparable on outbound medical tourism facilitation.
• Lyfboat: India-based medical tourism marketplace connecting patients with hospitals across multiple specialties and destinations — directly overlapping business model and India destination focus.
• Tour2India4Health: Long-established medical tourism facilitator based in India serving patients from Africa, Middle East, and South Asia — directly comparable in scope, source markets, and India-centric destination strategy.

Broad incumbents

• Practo: India-headquartered digital healthcare platform offering doctor discovery, telemedicine, and hospital information at much larger scale — overlaps on the digital patient-provider connection layer though not medical travel-specific.
• Apollo Hospitals: India's largest hospital chain with its own dedicated international patient program — both a Healthtrip partner and a potential disintermediator; comparable destination-provider economics at much greater scale.
• Fortis Healthcare: Major Indian hospital chain (named Healthtrip partner) operating international patient services directly — comparable on inbound international medical travel but as provider, not facilitator.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Healthtripcom
• Facebookfacebook.com/healthtrip
• LinkedInlinkedin.com/company/healthtrips

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds3 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Healthtrip