Verba Technologies
- Company typePublic
- Founded2010
- HeadquartersCleveland, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
Verba Technologies firmographics
Firmographics- Name
- Verba Technologies
- Legal name
- Verint Systems Inc.
- Website
- https://verba.com
- Company type
- Public
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Verba Technologies industry classification
Industry- Product category
- Communications Recording Software
- NAICS
- Telecommunications (517), All Other Telecommunications (517810)
- SIC
- Communications Services, Nec (4899)
- akta.pro primary industry
- Voice Quality, Monitoring & Analytics (QoS/QoE, call recording, compliance) (HDAIAHAM)
- akta.pro secondary industry
- Unified Communications & Collaboration Network Services (VoIP/QoS) (BPAEAEAI)
Keywords
Where Verba Technologies is headquartered
LocationHeadquarters
- HQ city
- Cleveland
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Verba Technologies business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Financial Compliance Software Licensing: Enterprise software licensing for financial compliance solutions including capture, communications analytics, AI insights, mobile recording, and Microsoft Teams compliance recording capabilities
Distribution channels1 record
Marketing channels6 records
Verba Technologies product offering
Product offeringCore offering
Verba Technologies is the leading provider of collaboration recording solutions that cover Cisco Voice, Video, and Telepresence environments. The company offers software that records, stores, and manages unified communications sessions to support enterprise compliance and archival requirements. Its solutions are targeted at organizations using Cisco collaboration infrastructure that need to capture regulated communications.
Product overview
Verint Financial Compliance is a unified platform designed for trading and financial services compliance. The platform comprises five integrated modules: Capture for recording regulated interactions across communication platforms, Communications Analytics for AI-powered multi-lingual speech recognition and voice analytics, AI Insights for communications data insights and enrichment, Mobile Recording for capturing mobile calls and texts, and Microsoft Teams Recording for compliant Teams communications. Together, these modules enable financial organizations to capture, retain, and analyze all communication modes to comply with strict regulations like MiFID II, III, FCA PS25/23, and Dodd-Frank.
Differentiator
Problem solved
Functional benefit
Products and services
- Collaboration Recording Solutions
Quantifiable outcome
- Reduced manager scheduling time from 4 hours to 15 minutes per week
- +1 more outcomes
Companies that use Verba Technologies
Customer profileNamed customers5 records
Segments2 records
Ideal customer profiles1 record
Verba Technologies technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability7 records
Feature5 records
Verba Technologies partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and strategic.
- MicrosoftcoreMicrosoft-certified enterprise-grade compliance recording solution for Microsoft Teams. Verint's solution is certified by Microsoft to capture, store, and manage all communication features including persistent chat automatically and compliantly in Microsoft Teams.
- CiscocoreIntegration partnership for capturing communications across Cisco telephony platforms. Verint Financial Compliance works with Cisco to enable compliant capture and recording of communications.
- SymphonycoreStrategic partnership with Symphony communication platform for financial services compliance recording and surveillance capabilities.
- ZoomcorePartnership for capturing and managing compliant communications across Zoom platform in financial services environments.
- IPCcoreIntegration with IPC dealerboard systems for capturing and recording trader voice communications across traditional trading floor platforms.
- BTcorePartnership with BT for capturing communications across BT trading platforms and dealerboard systems for financial compliance.
- SteelEyestrategicPartnership with SteelEye, a compliance and surveillance provider, to enhance financial compliance and regulatory reporting capabilities.
- WordwatchstrategicCo-development partnership with Wordwatch for AI-powered communications governance and archiving solutions. Joint whitepaper and webinar on modernizing communications governance and turning fragmented records into AI insights.
- 1GlobalcoreIntegration partnership with 1Global for capturing and managing regulated mobile communications and trading interactions.
- Axcess NordicstrategicImplementation partner helping Saxo Bank reimagine its compliance recording operations. Axcess Nordic assists with deployment and integration of Verint Financial Compliance solutions.
Scale indicators1 record
Recent moves2 records
Expansion highlights2 records
Verba Technologies competitors and assessment
Company assessmentDirect peers
- Dubber Corporation: Dubber provides cloud-native voice recording and AI capture for UCaaS and CCaaS platforms including Cisco Webex, positioning it as a direct cloud-based alternative to Verba's on-prem Cisco recording offering.
- NICE Systems: NICE offers NICE Compliance Center and voice/UC recording solutions targeting financial trading floors and enterprise compliance, overlapping directly with Verba's Cisco-focused recording and surveillance use cases.
- Verint Systems: Verint's Financial Compliance suite directly competes with Verba in Cisco and broader UC compliance recording, offering capture, AI-powered analytics, mobile recording, and Microsoft Teams compliance recording for regulated financial institutions.
- ASC Technologies: ASC provides compliance recording, analytics, and quality management for Cisco, Avaya, Microsoft Teams and other UC platforms, competing for the same mid-market and large enterprise compliance recording deployments as Verba.
- Red Box (Voice Capture): Red Box is a voice capture specialist offering enterprise-grade recording for UC, contact center, and trading floor environments, with open APIs — directly comparable to Verba's Cisco capture positioning.
Others
- Microsoft: Microsoft Teams is a major competing UC platform with its own compliance recording partner ecosystem (including Verint). Microsoft represents both a market expansion opportunity if Verba extends to Teams and a competitive threat to Cisco-centric vendors.
- Cisco Systems: Cisco is the underlying UC platform vendor whose Voice, Video, and Telepresence products Verba records. Cisco is both a critical ecosystem partner and a potential source of competitive risk if it offers native compliance capture.
Emerging players
- CallMiner: CallMiner focuses on speech analytics and conversation intelligence, partially overlapping with Verba's compliance and analytics roadmap for Cisco UC recordings in regulated industries.
Broad incumbents
- Global Relay: Global Relay delivers compliant archiving, surveillance, and eCommunications capture for financial services, competing for the same regulated Cisco/UC recording budgets that Verba targets.
- Smarsh: Smarsh offers enterprise archiving and compliance capture across communications channels including voice and UC, providing broader-suite competition to specialist UC recording vendors like Verba, especially in financial services.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat2 records
Key risks5 records
Key highlights4 records
Customer concentration
Verba Technologies social profiles
Digital presenceVerba Technologies financial estimates
Financial estimateRevenue estimate
Valuation estimate
Verba Technologies leadership team
Management profileNumber of profiles
Verba Technologies funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Verba Technologies M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Verba Technologies
What does Verba Technologies do?
Verba Technologies is the leading provider of collaboration recording solutions that cover Cisco Voice, Video, and Telepresence environments. The company offers software that records, stores, and manages unified communications sessions to support enterprise compliance and archival requirements. Its solutions are targeted at organizations using Cisco collaboration infrastructure that need to capture regulated communications.
Is Verba Technologies a public or private company?
Verba Technologies is a public company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Verba Technologies founded?
Verba Technologies was founded in 2010. It employs 11 to 50 people.
Where is Verba Technologies based?
Verba Technologies is headquartered in Cleveland, United States, in the North America region.
How does Verba Technologies make money?
One revenue line is on record: financial Compliance Software Licensing.
Who are Verba Technologies's main competitors?
Direct peers on record are Dubber Corporation, NICE Systems, Verint Systems, ASC Technologies and Red Box (Voice Capture). Others are Microsoft and Cisco Systems. CallMiner is listed as an emerging player. Broad incumbents are Global Relay and Smarsh.
Does Verba Technologies have an API?
No public API is recorded for Verba Technologies.
What industry is Verba Technologies in?
Verba Technologies's product category is Communications Recording Software. Its primary akta.pro industry code is HDAIAHAM, Voice Quality, Monitoring & Analytics (QoS/QoE, call recording, compliance), with a secondary code of BPAEAEAI, Unified Communications & Collaboration Network Services (VoIP/QoS). Its NAICS code is 517 and its SIC code is 4899.