ICS
Integris (ICS) is a US-based managed IT services and cybersecurity provider, founded 1986 and backed by ClearLight Partners, delivering IT, cloud, compliance, and managed AI services to small and midsize organizations across five regulated verticals including community banks, credit unions, legal, and manufacturing.
- Company typePrivate
- Founded1986
- HeadquartersEndicott, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What ICS does
ICS, doing business as Integris, is a US-based managed IT services and cybersecurity provider founded in 1986 and headquartered in Endicott, New York. The company delivers a layered services portfolio to small and midsize organizations, spanning day-to-day IT managed services, cybersecurity and compliance, cloud managed services, and advisory services. Its go-to-market is organized around five vertical practices — Community Banks, Community Credit Unions, Legal Firms, Manufacturing, and Highly Regulated Industries — with an assessment-led sales motion that produces tailored technology roadmaps. Pricing is quote-based and annual, consistent with a subscription managed services contract structure.
Under ClearLight Partners' ownership (investment dated May 2020), Integris has executed a programmatic roll-up strategy, completing at least six disclosed acquisitions between 2018 and 2022, including Brightworks Computer Consulting (2020), AKUITY Technologies (2021), Unified Networking Solutions (2022), Cards Technology (2022), and TechMD (2022). These deals have built a multi-region footprint across the Northeast, Southeastern Massachusetts, and Los Angeles/Orange County, with acquired brands retained post-close. The company has a C-suite covering CRO, CFO, COO, and two CIO roles, and is recognized by Clutch (#1 MSP, 2026), CRN, ChannelE2E, and Inc. Regionals 2026.
More recently, Integris has introduced a "Managed AI" service line — Managed AI Workspace, Agentic AI, and Business Process Automation — positioned as AI capabilities delivered as managed services for SMB clients. Source material does not disclose revenue, customer count, headcount in detail, proprietary AI models, or research output, so financial scale and AI depth cannot be independently verified from public data.
ICS firmographics
Firmographics- Name
- ICS
- Legal name
- Integris
- Website
- https://icsnewyork.com
- Company type
- Private
- Founded year
- 1986
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Integris (ICS) is a US-based managed IT services and cybersecurity provider, founded 1986 and backed by ClearLight Partners, delivering IT, cloud, compliance, and managed AI services to small and midsize organizations across five regulated verticals including community banks, credit unions, legal, and manufacturing.
- Ownership category
- akta.pro rank
Where ICS is headquartered
LocationHeadquarters
- HQ city
- Endicott
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
ICS business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT and Cybersecurity Services: Recurring managed services revenue model providing ongoing IT support, cybersecurity, and cloud services to clients on a subscription basis.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom enterprise pricing based on organizational needs and scale |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
ICS product offering
Product offeringCore offering
ICS is a managed IT services and cybersecurity provider that delivers ongoing day-to-day IT operations, security, and cloud management to small and midsize organizations. The company offers vertically aligned solutions for community banks, credit unions, legal, manufacturing, and highly regulated industries, and has expanded into AI-powered services including Managed AI Workspace, Agentic AI, and Business Process Automation.
Product overview
ICS operates as a unified platform delivering AI-powered IT services for small and midsize organizations. The core portfolio consists of Managed AI services (including Managed AI Workspace, Agentic AI, and Business Process Automation) layered atop foundational IT services (IT Managed Services, Cybersecurity and Compliance Services, Cloud Managed Services, and Advisory Services). This platform-plus-modules architecture enables clients to access enterprise-level AI capabilities while maintaining robust IT infrastructure and security.
Differentiator
Problem solved
Functional benefit
Brands
- Managed AI: AI-powered business solutions including Managed AI Workspace, Agentic AI, and Business Process Automation
- Managed IT
- Cybersecurity and Compliance Services
- Cloud Managed Services
- Advisory Services
Products and services
- IT Managed Services
- Cybersecurity and Compliance Services Security solutions and regulatory compliance support for protecting organizational assets and meeting industry-specific regulatory requirements.
- Cloud Managed Services Cloud infrastructure management and migration services for seamless cloud operations, including cloud optimization for SMB and mid-market clients.
- Advisory Services Technology consulting and strategic guidance for digital maturity and tailored technology roadmaps built through an assessment-led approach.
- Managed AI Workspace Managed AI workspace solution providing collaborative AI tools and infrastructure for business operations, designed for SMB and mid-market clients.
- Agentic AI Autonomous AI agents that perform multi-step tasks and decision-making with limited human intervention, delivered as part of the Managed AI service line.
- Business Process Automation AI-powered automation of business workflows combining AI with orchestration layers, delivered as part of the Managed AI service line.
Quantifiable outcome
- Enabled client to open new branch every year while maintaining security and passing audits
- +1 more outcomes
Companies that use ICS
Customer profileNamed customers4 records
Segments6 records
Ideal customer profiles6 records
ICS technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
ICS partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered minor.
- TechMDminor
- Unified Networking Solutionsminor
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
ICS competitors and assessment
Company assessmentDirect peers
- Ntiva: Ntiva is a managed IT services and cybersecurity provider focused on SMB and mid-market clients on the U.S. East Coast with similar headcount and service portfolio (managed IT, cloud, security, compliance).
- BlueAlly Technology Group: BlueAlly is a managed IT services and infrastructure provider serving mid-market and enterprise customers, comparable to ICS in offering breadth, recurring services model and PE-backed growth trajectory.
- Dataprise: Dataprise is a PE-backed (Vistria Group) full-service managed IT, cybersecurity and cloud provider serving mid-market and enterprise clients across the U.S., closely comparable to ICS in size, business model and target customer profile.
Broad incumbents
- Kaseya: Kaseya is a large, PE-backed platform that provides MSP-focused software (RMM, PSA, security) and acquired MSP services — an incumbent that both competes for managed IT contracts and supplies tooling to peer MSPs.
- Flexential: Flexential combines data center, cloud and managed IT services for mid-market and enterprise clients. Its managed services line competes with ICS for outsourced infrastructure and cloud engagements.
- ConnectWise: ConnectWise is a leading MSP software and automation platform serving thousands of managed service providers, making it an adjacent incumbent shaping the competitive tooling landscape ICS operates in.
- Pomeroy (a GoNetspeed company): Pomeroy provides managed IT, networking and cybersecurity services to mid-market and enterprise customers; comparable in scale and recurring services model, with similar regulated-industry exposure.
- ConvergeOne: ConvergeOne is a large managed IT services and collaboration solutions provider with an acquisition-led growth model, highly comparable to ICS in service mix and roll-up DNA, though operating at significantly larger scale.
- Ricoh USA (Managed IT & Cybersecurity Services): Ricoh's U.S. managed IT and cybersecurity practice serves mid-market customers with recurring infrastructure and security contracts, representing the broader-incumbent overlap with ICS's service portfolio.
Emerging players
- Imagineering (banking-focused MSP): Imagineering is a managed IT services provider specializing in community banks and credit unions — overlapping directly with ICS's largest vertical segment and representing the most direct vertical competitor.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
ICS social profiles
Digital presenceICS financial estimates
Financial estimateRevenue estimate
Valuation estimate
ICS leadership team
Management profileNumber of profiles
Profiles5 records
ICS subsidiaries and ownership
Company hierarchySubsidiaries2 records
ICS funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ICS M&A and investment
M&A and investmentM&A6 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ICS
What does ICS do?
ICS is a managed IT services and cybersecurity provider that delivers ongoing day-to-day IT operations, security, and cloud management to small and midsize organizations. The company offers vertically aligned solutions for community banks, credit unions, legal, manufacturing, and highly regulated industries, and has expanded into AI-powered services including Managed AI Workspace, Agentic AI, and Business Process Automation.
Is ICS a public or private company?
ICS is a private company. It is classified as private equity controlled and is currently operating.
When was ICS founded?
ICS was founded in 1986. It employs 101 to 250 people.
Where is ICS based?
ICS is headquartered in Endicott, United States, in the North America region.
How does ICS make money?
One revenue line is on record: managed IT and Cybersecurity Services.
Who are ICS's main competitors?
Direct peers on record are Ntiva, BlueAlly Technology Group and Dataprise. Broad incumbents are Kaseya, Flexential, ConnectWise, Pomeroy (a GoNetspeed company), ConvergeOne and Ricoh USA (Managed IT & Cybersecurity Services). Imagineering (banking-focused MSP) is listed as an emerging player.
Does ICS have an API?
No public API is recorded for ICS.