MedGrocer
MedGrocer is an FDA-licensed Philippine online pharmacy delivering prescription and OTC medicines to over one million Filipinos annually, while also providing corporate healthcare solutions, value-brand generics, teleconsultations, and patient support programs to employers, health insurers, and pharmaceutical companies.
- Company typePrivate
- Founded2016
- HeadquartersMakati, Philippines
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What MedGrocer does
MedGrocer is an FDA-licensed Philippine online pharmacy platform operating under the legal entity MG Health Solutions Inc., headquartered at 24F Centuria Medical Makati in Makati City. Founded in 2016, the company runs a direct-to-consumer ePharmacy that allows patients to upload prescriptions, undergo pharmacist verification via email, and receive prescription and over-the-counter medicines through home or office delivery. The platform serves over one million Filipinos annually, either directly or through partnerships with corporate employers, health insurers, and multinational pharmaceutical companies.
The product portfolio is organized around a unified platform with multiple integrated service lines: the ePharmacy as the core consumer product; Corporate Healthcare (medicine benefits management, testing and vaccines) and Company Clinics (clinic management plus mental health EAP) as the core B2B products; Value Brands as a private-label sub-brand of cost-effective FDA-approved generics; and Delivery Services and Teleconsultations as add-on modules. Underlying technology is a digital prescription-verification and e-commerce architecture with nationwide delivery infrastructure (Php 200 NCR convenience fee, Php 500 non-NCR delivery fee, 24–48 hour fulfillment in Metro Manila), backed by PDPA-compliant data handling under the Philippine Data Privacy Act of 2012.
MedGrocer's business model spans three revenue streams: (1) ePharmacy Sales on a transactional basis to individual consumers; (2) Corporate Healthcare Services delivered to employers and insurers on a subscription/recurring basis for benefits administration and clinic operations; and (3) Patient Support Programs operated as managed services in partnership with pharmaceutical companies, covering teleconsultations, medicine and vaccine delivery, and adherence programs. Customer segments are diversified across individual patients (B2C), corporate employers, health insurers, and multinational drug companies (B2B), with a horizontal segmentation approach spanning both consumer and enterprise channels.
MedGrocer firmographics
Firmographics- Name
- MedGrocer
- Legal name
- MG Health Solutions Inc.
- Website
- https://medgrocer.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- MedGrocer is an FDA-licensed Philippine online pharmacy delivering prescription and OTC medicines to over one million Filipinos annually, while also providing corporate healthcare solutions, value-brand generics, teleconsultations, and patient support programs to employers, health insurers, and pharmaceutical companies.
- Ownership category
- akta.pro rank
MedGrocer industry classification
Industry- Product category
- Online Pharmacy
- NAICS
- Pharmacies and Drug Retailers (456110), Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292)
- SIC
- Retail-Drug Stores And Proprietary Stores (5912)
- akta.pro primary industry
- Mail-Order Pharmacy & Home Delivery (HLAEAKAF)
Keywords
Where MedGrocer is headquartered
LocationHeadquarters
- HQ city
- Makati
- HQ country
- Philippines
- HQ region
- Asia
Offices1 record
Markets served
MedGrocer business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Supply Chain, Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- ePharmacy Sales: Direct sales of prescription and over-the-counter medicines to consumers through the online platform. Patients order via website, upload prescriptions, and receive delivery of medicines.
- Corporate Healthcare Services: B2B services including medicine benefits management, testing and vaccines administration, company clinic management, and employee assistance programs for corporate clients including employers and health insurers.
- Patient Support Programs: Support programs for patients including teleconsultations, delivery of medicines and vaccines, and customized healthcare programs delivered in partnership with pharmaceutical companies.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | NCR Delivery Fee |
| Unit Pricing | Pay-as-you-go | Non-NCR Delivery Fee |
| Unit Pricing | Pay-as-you-go | No Minimum Order |
| Other | Pay-as-you-go | Senior Citizen and PWD Discount |
| Other | Pay-as-you-go | Promotional Coupons |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
MedGrocer product offering
Product offeringCore offering
MedGrocer operates an FDA-licensed online pharmacy that lets patients upload prescriptions, complete pharmacist-led email verification, and receive home or office delivery of prescription and over-the-counter medicines. Beyond consumer ePharmacy sales, the company provides corporate healthcare solutions (medicine benefits administration, testing and vaccines, company clinic management, and mental health Employee Assistance Programs) for employers, health insurers, and multinational pharmaceutical companies, as well as patient support programs that include teleconsultations and customized adherence services.
Product overview
MedGrocer is a technology-enabled healthcare platform operating as a single unified product with multiple integrated service lines. The core platform consists of an ePharmacy for direct patient ordering, complemented by Corporate Healthcare solutions (medicine benefits, testing, vaccines) and Company Clinics management services. Value Brands serves as a cost-effective sub-brand for generic medications. The platform delivers medicines, vaccines, and teleconsultations to patients, employers, and healthcare partners across the Philippines, serving over one million Filipinos annually through its digital pharmacy and clinic management services.
Differentiator
Problem solved
Functional benefit
Products and services
- ePharmacy Online pharmacy platform where individual Filipino patients search for medicines, upload prescriptions, complete pharmacist-led email verification, and pay per order for home or office delivery of prescription and OTC medications. Targeted at consumers and serving over one million Filipinos annually.
- Corporate Healthcare Digitally-enabled corporate healthcare solution covering medicine benefits administration, testing and vaccines, and customized health programs for Philippine employers, health insurers, and multinational drug companies. Engagements are contracted via [email protected] on a recurring basis.
- Company Clinics Clinic management offering for companies that bundles on-site medicines and supplies procurement with a mental health Employee Assistance Program (EAP), delivered as part of MedGrocer's corporate healthcare portfolio.
- Value Brands Sub-brand of cost-effective FDA-approved generic medicines offered as alternatives to branded drugs, supplied through MedGrocer's pharmacy to health insurers, hospitals, and clinics as well as individual patients.
- Patient Support Programs Customized healthcare programs delivered in partnership with multinational pharmaceutical companies, providing teleconsultations, delivery of medicines and vaccines, and adherence support to improve patient access and outcomes.
Quantifiable outcome
- Over one million Filipinos served annually either directly or through partnerships
- +1 more outcomes
Companies that use MedGrocer
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles4 records
MedGrocer technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
MedGrocer partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- Top Employers in the PhilippinescoreMedGrocer partners with leading employers in the Philippines to provide corporate healthcare solutions including medicine benefits, testing, vaccines, and clinic management services for their employees.
- Health InsurerscoreMedGrocer collaborates with health insurers to provide Value Brand medicines and patient support programs for insured members, offering cost-effective healthcare solutions.
- Multinational Drug CompaniescoreMedGrocer partners with multinational pharmaceutical companies for patient support programs, distribution of medicines, and teleconsultation services to improve patient access to medications.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
MedGrocer competitors and assessment
Company assessmentDirect peers
- Mercury Drug: The dominant retail pharmacy chain in the Philippines with over 1,200 stores. It is the most direct competitor to MedGrocer's ePharmacy offering, increasingly expanding into delivery and digital ordering — directly overlapping MedGrocer's core value proposition of prescription drug retail in the Philippines.
- Southstar Drug: A major Philippines pharmacy chain with hundreds of branches nationwide. Southstar Drug competes directly with MedGrocer on prescription and OTC retail, and like Mercury Drug is expanding delivery services that mirror MedGrocer's ePharmacy model.
- Generika Drugstore: A leading Filipino generic-focused pharmacy chain. Generika competes most directly with MedGrocer's Value Brand line and generic-medicine positioning, targeting the same price-sensitive chronic patient segment.
- Rose Pharmacy: A Visayas- and Mindanao-based Filipino pharmacy chain with growing Luzon presence. Rose Pharmacy offers similar prescription fulfillment and is a regional direct competitor to MedGrocer, particularly for non-NCR delivery overlap.
Broad incumbents
- Watsons Philippines: A large health, beauty, and pharmacy retail chain operating hundreds of stores in the Philippines. While broader than a pure pharmacy, Watsons' pharmacy counters and growing e-commerce overlap with MedGrocer's retail and delivery proposition.
- GoodRx: A US-based digital healthcare platform that combines prescription pricing transparency, telehealth, and home delivery — analogous to MedGrocer's mix of ePharmacy, value-brand generics, and corporate/insurer partnerships, though at vastly larger scale.
- Lazada Health: The e-commerce platform Lazada hosts third-party pharmacy sellers and OTC health products in the Philippines. While not a licensed pharmacy itself, Lazada's marketplace overlap with MedGrocer's OTC offering creates pricing and discovery competition.
Emerging players
- Halodoc: Indonesia's leading integrated telehealth and ePharmacy platform offering teleconsultations, prescription delivery, and partnerships with insurers and pharma companies — the same B2C + B2B + pharma services mix MedGrocer runs in the Philippines.
- Alodokter: A Southeast Asian telehealth platform connecting patients with doctors and pharmacies. Alodokter overlaps with MedGrocer's teleconsultation and prescription fulfillment stack and serves as a comparable emerging digital-health player in the region.
- Pharmeasy (API Holdings): An Indian digital pharmacy and diagnostics platform offering prescription delivery, teleconsultations, and partnerships with insurers and pharma manufacturers — comparable to MedGrocer's B2C + B2B + pharma services model in an emerging Asian market.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
MedGrocer social profiles
Digital presenceMedGrocer compliance and trust
Trust signalCompliance2 records
MedGrocer financial estimates
Financial estimateRevenue estimate
Valuation estimate
MedGrocer leadership team
Management profileNumber of profiles
Profiles5 records
MedGrocer funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MedGrocer M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MedGrocer
What does MedGrocer do?
MedGrocer operates an FDA-licensed online pharmacy that lets patients upload prescriptions, complete pharmacist-led email verification, and receive home or office delivery of prescription and over-the-counter medicines. Beyond consumer ePharmacy sales, the company provides corporate healthcare solutions (medicine benefits administration, testing and vaccines, company clinic management, and mental health Employee Assistance Programs) for employers, health insurers, and multinational pharmaceutical companies, as well as patient support programs that include teleconsultations and customized adherence services.
Is MedGrocer a public or private company?
MedGrocer is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was MedGrocer founded?
MedGrocer was founded in 2016. It employs 11 to 50 people.
Where is MedGrocer based?
MedGrocer is headquartered in Makati, Philippines, in the Asia region.
How does MedGrocer make money?
Three revenue lines are on record. ePharmacy Sales are the primary driver. The others are corporate Healthcare Services and patient Support Programs.
Who are MedGrocer's main competitors?
Direct peers on record are Mercury Drug, Southstar Drug, Generika Drugstore and Rose Pharmacy. Broad incumbents are Watsons Philippines, GoodRx and Lazada Health. Emerging players are Halodoc, Alodokter and Pharmeasy (API Holdings).
Does MedGrocer have an API?
No public API is recorded for MedGrocer.
What industry is MedGrocer in?
MedGrocer's product category is Online Pharmacy. Its primary akta.pro industry code is HLAEAKAF, Mail-Order Pharmacy & Home Delivery. Its NAICS code is 456110 and its SIC code is 5912.