What TruTrip does

TruTrip is a Singapore-headquartered corporate travel management platform founded in 2019, serving companies across Singapore, Malaysia, Indonesia, and Australia through regional contracting entities (TruTrip Pte Ltd, TruTrip Sdn Bhd, PT TruTrip Teknologi Indonesia, TruTrip Pty Ltd). The company targets SMBs, growing mid-market teams, and enterprise/high-volume organizations, offering a unified system for booking, approvals, policy compliance, spend visibility, reporting, and traveller risk management. Its customer base includes multinational enterprise logos such as Decathlon, Nippon Sanso, Palfinger, Espressif, Zwickroell, Euroimmun, Circles, YCP, Unispace, and Mirxes, alongside the long-tail of Starter-tier subscribers (travel spend S$0–50k).

The platform is built as a cloud-native SaaS on AWS (ISO 27001, SOC 2), with payment processing via Stripe (PCI DSS Level 1) and Spreedly vaulting, and data protection via TrueVault (HIPAA, GDPR, CCPA-aligned). Core technology is a technology-driven booking tool integrating Sabre (GDS), Agoda, Skyscanner, and Booking.com for inventory, with native integrations into Xero, BambooHR, Volopay, Slack, and Google/Microsoft Calendar. The product surface spans the TruTrip web/mobile platform, subscription tiers (Starter SGD 5/mo, Manage SGD 164/mo, Optimise SGD 549/mo, Enterprise custom), add-on modules (TravelIQ, Savings Calculator, TruCare, Sustainable Travel, Corporate Travel Reporting, Finance Management, Compliance and Control, Group Bookings, Traveller Wellbeing), and branded services (TruFlex, TruCover, TruCar, TruVisa). Notable scale signals include 6M+ properties and 90k flights in inventory, 90% of users completing bookings in minutes, 80% of users rating the platform 8/10 or higher, and sub-2-hour average support resolution.

Revenue is generated through a hybrid model combining recurring subscription fees (SGD 5–549/month, with annual billing offering 10% savings), transaction-based variable fees (2.8% on Starter, 1.7% on Manage and Optimise, applied to net travel spend), professional services (concierge planning at SGD 20/trip/person, visa services, VIP services, group bookings with SGD 100/component or 1% management fees), one-off setup fees (SGD 750 managed onboarding), and pass-through invoice factoring via partner Fluid Financial. TruTrip employs a hybrid go-to-market combining self-serve product-led growth (60-day free trial, no credit card) for SMBs with sales-assisted enterprise motion featuring dedicated account management and Quarterly Business Reviews. Distribution is direct via web/mobile plus a partner referral network; marketing spans content (blog, guides, savings calculator, TravelIQ), PR (Skift, Tech in Asia, CNA, Vulcan Post, E27), events (Business Travel Show Asia-Pacific 2026 Innovation Faceoff finalist), and partner ecosystem co-marketing.

Name

TruTrip

Legal name

TruTrip Pte Ltd

Website

https://trutrip.co

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

TruTrip is a Singapore-headquartered corporate travel management SaaS platform, founded in 2019, serving SMBs through enterprises across Singapore, Malaysia, Indonesia, and Australia with booking, policy, approval, spend reporting, and traveller risk tools via tiered subscriptions plus transaction fees.

Ownership category

akta.pro rank

Product category

Corporate Travel Management Software

NAICS

Travel Arrangement and Reservation Services (5615)

SIC

Transportation Services (4700)

akta.pro primary industry

Corporate Travel Booking Platforms (Online Booking Tools/SME) (THALAFAI)

akta.pro secondary industries

Online Booking Tools (OBT) & Corporate Booking UX (THALAGAD), Itinerary Management & Trip Collaboration Apps (THALAMAE), Corporate Travel & Expense Booking Platforms (BPAMAIAI)

Keywords

• Corporate travel management
• Business travel software
• Travel booking platform
• Travel expense management
• Travel policy automation

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Subscription Fees (Platform Access): Monthly or annual subscription fees for platform access across three tiers: Starter (SGD 5/month), Manage (SGD 164/month), and Optimise (SGD 549/month). Fees are charged in advance and grant access to platform features, support levels, reporting capabilities, and administrative tools based on selected tier.
2. Transaction/Variable Fees: Variable fees charged as a percentage of net travel spend (total value of completed bookings including taxes and surcharges, excluding TruTrip service fees): 2.8% for Starter plan, 1.7% for Manage and Optimise plans. Applied per transaction on confirmed bookings.
3. Concierge and Support Services: Additional service fees for premium support: Concierge Planning and Booking (SGD 20/trip/person), Check-in Service (SGD 5/person/process), Visa Services (SGD 15 + external agent fees + visa cost), VIP Services (Airport FastTrack, lounge access, gate meet-and-greets - priced on request).
4. Group Booking Services: Initial charge of SGD 25 per component for group booking requests, credited toward booking and management charge if proceeding. Booking and management fee is greater of SGD 100 per component or 1% of total booking cost. Additional fees for name changes beyond 5% allowance and date changes.
5. Setup and Administrative Fees: Managed Onboarding (one-off setup service): SGD 750. Payment reprocessing fee: SGD 5 per declined payment. Post-issue invoice adjustment: SGD 5 per adjustment.
6. Invoice Factoring (Partner): Invoice factoring facilitated through partner Fluid Financial Pte. Ltd. with fees of 1.1% for 15 days, 2.2% for 30 days, 4.2% for 60 days. TruTrip acts as intermediary facilitating access to factoring; revenue is pass-through from partner.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels9 records

Core offering

TruTrip provides a cloud-based corporate travel management platform that enables businesses to book, approve, manage, and report on business travel (flights, hotels, car rentals, trains, workspaces). The platform combines a consumer-grade booking experience with corporate controls such as automated travel policies, approval workflows, multi-currency/multi-entity billing, consolidated invoicing, real-time reporting, and integrated travel risk management. It serves SMBs through enterprises across Asia-Pacific via tiered subscription plans (Start, Manage, Optimise, Enterprise) with transaction-based variable fees.

Product overview

TruTrip is a comprehensive corporate travel management platform consisting of a core SaaS platform (web and mobile apps) with tiered subscription plans (Start, Manage, Optimise, Enterprise), augmented by specialized add-on modules including TravelIQ, Savings Calculator, TruCare (travel risk), Sustainable Travel, Corporate Travel Reporting, Finance Management, Compliance and Control, Group Bookings, and Traveller Health and Wellbeing. Additional branded add-on products include TruCover (insurance), TruFlex (flexible fares), TruCar (transfers), and TruVisa (visa services). The platform integrates with productivity tools like Xero, BambooHR, Google Calendar, Microsoft Calendar, Slack, and TripIt, as well as payment solutions like Volopay and sustainability tools like Patch.

Differentiator

Problem solved

Functional benefit

Brands

• TruFlex: A fare flexibility solution allowing users to keep flexibility while saving up to 50% on fares.
• TruCover
• TruCar
• TruVisa
• TruCare

Products and services

• TruTrip Corporate Travel Management Platform All-in-one cloud-based corporate travel management platform that enables businesses to book, manage, and approve business travel (flights, hotels, car rentals, trains, workspaces) with integrated approval workflows, consolidated invoicing, multi-currency/multi-entity billing, real-time reporting, and travel risk management. For corporate travel managers, finance teams, and business travellers at companies from SMBs to enterprises.
• TruTrip Subscription Plans (Start, Manage, Optimise, Enterprise) Tiered subscription plans: Start (SGD 5/month + 2.8% of net travel spend) for small teams with centralised booking, basic policies and compliance; Manage (SGD 164/month + 1.7%) adding multi-entity/multi-currency billing, expanded reporting, credit payment terms; Optimise (SGD 549/month + 1.7%) adding lowest logical fare configurations, behavioural savings, insights, benchmarking and API access; Enterprise (quote-based) adding dedicated account management, tailored travel programmes, strategic insights, and custom integrations.
• TruTrip Group Bookings Specialised service handling group travel requests for 6 to 100+ travellers with dedicated team support, transparent pricing, and full-service booking management. Initial charge SGD 25 per component, then greater of SGD 100 per component or 1% of total booking cost.
• TruCare Travel Risk Management Travel risk support and care services providing general travel intelligence, country profiles, disruption monitoring, and connections to third-party crisis management providers. Built for duty-of-care obligations towards business travellers.
• TruTrip Finance Management Module Financial controls and management features including multi-currency support, invoicing, expense management, and payment processing integrations (Stripe, Volopay, Xero, Spreedly). Designed for finance teams handling corporate travel spend.
• TruTrip Compliance and Control Module Policy enforcement and control tools enabling organisations to configure and automate travel policies, approval workflows, and compliance requirements for corporate travel programmes.
• TruTrip Corporate Travel Reporting Comprehensive reporting suite including travel reports, finance reports, carbon tracking, health and safety tracking, and budget tracking capabilities for travel programme managers and finance teams.
• TruTrip Sustainable Business Travel Module Sustainability feature enabling carbon tracking and environmentally conscious travel management options including carbon offset integrations with Patch for businesses with ESG mandates.
• TruTrip Traveller Health and Wellbeing Module Features focused on traveller safety and wellbeing including health tracking, on-trip support, and emergency assistance services for business travellers.
• TruCover Travel Insurance Add-on Travel insurance add-on (powered by FWD) that provides Covid-inclusive coverage for unexpected events during business trips. Priced at SGD 15 plus external agent fees and visa cost.
• TruFlex Flexible Fare Add-on Flexible fare add-on that allows business travellers to maintain booking flexibility while saving up to 50% on airfare through negotiated flexible fare configurations.
• TruCar Airport and Ground Transfer Add-on Airport and ground transfer service providing reliable transportation for business travellers, integrated into the TruTrip platform with vetted suppliers.
• TruVisa Visa and Restriction Checker Add-on Visa and travel restriction checking service that confirms whether travellers are able to travel as planned by verifying documentation and entry requirements for planned destinations.
• TruTrip Mobile App (iOS and Android) Native iOS (App Store) and Android (Google Play) mobile applications enabling business travellers to book and manage their travel on the go, with full feature parity with the web platform.
• TruTrip Concierge Planning and Booking Service Premium concierge planning and booking service priced at SGD 20 per trip per person, providing hands-on itinerary planning and booking assistance from human travel experts for complex or VIP itineraries.
• TruTrip Managed Onboarding Service One-off setup service priced at SGD 750 for organisations requiring guided implementation, configuration, and migration of their travel programme onto TruTrip.
• TruTrip Check-in Service Premium check-in service priced at SGD 5 per person per process, providing travel agents to handle airline check-ins and seat selection on behalf of business travellers.
• TruTrip Invoice Factoring Facilitation (via Fluid Financial) Invoice factoring service facilitated through partner Fluid Financial Pte Ltd (GoFluid), enabling organisations to access invoice factoring as a payment method with fees of 1.1% for 15 days, 2.2% for 30 days, 4.2% for 60 days. TruTrip is not a lender and does not provide credit.

Quantifiable outcome

• Save up to 30% on business travel with competitive rates and automated controls
• +4 more outcomes

Named customers10 records

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability4 records

Feature5 records

Partnerships

14 partnerships are on record, tiered core and minor.

• SabrecoreTechnology or IntegrationGDS (Global Distribution System) partnership providing access to Sabre's travel inventory including flights, hotels, and other travel services. Sabre is one of the world's largest GDS operators.
• AgodacoreTechnology or IntegrationAccommodation partnership providing access to Agoda's inventory of hotels and alternative accommodation options including managed apartments, expanding accommodation choices for business travellers.
• SkyscannercoreTechnology or IntegrationFlight search and comparison partnership enabling travellers to access Skyscanner's flight search capabilities and pricing data within the TruTrip platform.
• Booking.comcoreTechnology or IntegrationAccommodation partnership providing access to Booking.com's global hotel inventory for business travel bookings.
• XerocoreTechnology or IntegrationAccounting software integration that removes reconciliation pain, enabling seamless financial data flow between TruTrip and Xero for automated expense tracking and invoicing.
• FWD InsurancecoreTechnology or IntegrationTravel insurance partnership providing Covid-inclusive travel insurance coverage as part of TruTrip's risk management offering. If something unplanned happens, FWD provides coverage.
• VolopaycoreTechnology or IntegrationCorporate card and expense management integration arming travellers with money on the go while simplifying and automating expense management processes.
• RisklinecoreTechnology or IntegrationTravel risk intelligence partnership providing destination risk data, security alerts, and threat information for duty of care and traveller safety.
• AspireminorChannel Partner/ Reseller/ DistributorNetwork partner offering corporate card and expense management services, part of TruTrip's network partner ecosystem.
• YouBizminorChannel Partner/ Reseller/ DistributorNetwork partner providing corporate spending and expense management solutions.
• StripecoreTechnology or IntegrationPayment processing partner meeting PCI DSS Level 1 standards. Stripe handles payment collection, processing, and settlement for TruTrip transactions.
• SpreedlycoreTechnology or IntegrationPayment vault provider securely storing payment card data in PCI Level 1 compliant vault, enabling secure card-on-file functionality.
• TrueVaultcoreTechnology or IntegrationData protection provider protecting customer-related data in compliance with HIPAA, GDPR, and CCPA regulations.
• Amazon Web Services (AWS)coreTechnology or IntegrationCloud infrastructure provider hosting TruTrip's platform with ISO 27001 and SOC 2 compliance certifications.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• BCD Travel: Global corporate travel management company with strong presence in Asia-Pacific markets including Singapore. Established incumbent with enterprise focus and similar corporate customer overlap.
• Egencia (Expedia Group): Corporate travel brand of Expedia serving mid-market and enterprise customers globally. Broad incumbent with overlapping SEA presence, though historically more TMC-channel oriented than direct SaaS.
• CWT (Carlson Wagonlit Travel): Global corporate travel and meetings management company with significant SEA operations. Broader incumbent serving multinational corporate accounts with overlapping customer base.
• American Express Global Business Travel (Amex GBT): Global corporate travel management company offering booking, expense, and meetings services. Broad incumbent competitor with extensive enterprise customer base, though less focused on SEA SMB segment.
• SAP Concur: Largest incumbent in corporate travel and expense management, serving global enterprises. Competes broadly across the same problem space but optimized for large enterprises rather than TruTrip's SMB/mid-market focus.

Emerging players

• Spotnana: Modern cloud-native corporate travel platform with open-API architecture serving TMCs and corporations. Emerging competitor with similar technology-first approach targeting enterprise travel programs.
• Hopper: Travel fintech and booking platform with growing B2B offerings via Hopper Cloud and corporate travel partnerships. Emerging player leveraging AI-driven pricing in adjacent corporate and consumer travel.

Direct peers

• TripActions (now Navan): AI-powered corporate travel and expense management platform combining booking, approvals, and corporate cards. Direct competitor in tech-driven corporate travel with similar self-serve plus enterprise hybrid GTM motion.
• TravelPerk: Barcelona-based SMB-focused corporate travel platform with similar self-serve booking, policy controls, and tiered subscription model. TravelPerk is the most direct global competitor in the SMB/mid-market OBT segment TruTrip targets.
• Corporate Traveller (Flight Centre Travel Group): SME-focused corporate travel brand of Flight Centre serving similar small-to-mid business segment. Particularly relevant given TruTrip's SEA-Australia footprint, with overlapping SMB value proposition.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/trutriptravel
• Facebookfacebook.com/trutriptravel
• LinkedInlinkedin.com/company/trutrip
• Instagraminstagram.com/trutriptravel

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TruTrip