Lyric Health

What Lyric Health does

Lyric Health (legal entity: MyTelemedicine, Inc.) is a virtual-first healthcare platform founded in 2008 in McKinney, Texas, that delivers an integrated suite of telehealth services — primary care, urgent care, mental health, dermatology, musculoskeletal care, care navigation, and GLP-1 weight loss — to members of self-insured employers, health plans, and third-party administrators. The company rebranded from MyTelemedicine to Lyric Health in January 2023 and now operates sub-brands GoLexi (pet telehealth) and Lyric Lean (GLP-1 weight loss) alongside the core platform.

The platform combines a nationwide provider network with mobile and web applications, a 24/7 bilingual care navigation team supporting 60+ languages, integrated labs, pharmacy, and remote patient monitoring tooling, and AI-assisted member engagement workflows (including a 2026 strategic partnership with Scala.AI). It is sold primarily via per-member-per-month B2B subscriptions to employer, payer, and TPA channels, with additional distribution through a white-label reseller partner program, the Apple App Store and Google Play, and direct inside and field sales teams. Recent product and compliance milestones include the December 2024 launch of Lyric Lean, April 2026 SOC 2 Type 2 certification, and a June 2026 AI engagement partnership, supporting a claimed reach of more than 6 million members and 5 million patients.

Name

Lyric Health

Legal name

MyTelemedicine, Inc.

Website

https://getlyric.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

Lyric Health is a McKinney, Texas-based virtual-first telehealth platform selling B2B subscriptions to employers, health plans, and TPAs, delivering integrated primary, urgent, mental health, dermatology, MSK, GLP-1, and care-navigation services to more than 6 million members.

Ownership category

akta.pro rank

Product category

Virtual Care Platform

NAICS

Ambulatory Health Care Services (621), Other Ambulatory Health Care Services (6219), Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Prepackaged Software (7372)

akta.pro primary industry

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)

akta.pro secondary industries

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ), General Mental Health Therapy Platforms (Talk Therapy) (HLALAEAA), Virtual PT/OT/MSK & Rehab Programs (Payer-Sponsored) (HLALACAI)

Keywords

• Virtual primary care
• Telehealth platform
• Care navigation
• Virtual urgent care
• Behavioral health services

Headquarters

HQ city

Mckinney

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. B2B Subscription (Employer/Health Plan): Lyric generates revenue primarily through B2B subscription agreements with employers, health plans, and TPAs who provide virtual care benefits to their members. Pricing is typically per-member-per-month or based on group size, with the company facilitating integration into employer benefits programs.
2. Partnership-Based Access: Partnerships with Curaechoice provide $0-cost virtual healthcare access to members, suggesting revenue arrangements where partners or self-insured employers pay for access to Lyric's platform on behalf of their members.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

Lyric Health operates a virtual-first healthcare platform that integrates primary care, urgent care, mental health, dermatology, MSK care, care navigation, and GLP-1 weight loss services into a single connected experience. The platform is sold primarily on a subscription basis to employers, health plans, and third-party administrators (TPAs) as an employee/member health benefit, with white-label and API capabilities available for channel partners.

Product overview

Lyric Health is a virtual-first healthcare intelligence and care delivery platform that operates as an integrated, single connected platform combining multiple virtual care services. The core Lyric Health Platform serves as the central hub, offering Virtual Primary Care, Virtual Urgent Care, Mental Health, Virtual Dermatology, Virtual MSK Care, Care Navigation, and GLP-1 Weight Loss programs as integrated modules. The company also operates sub-brands including MyTelemedicine (parent company/consumer brand) and GoLexi (virtual pet telehealth). An additional offering, Access a Doctor, provides the nationwide provider network that powers consultations across all service lines. The platform serves employers, health plans, and TPAs with a focus on replacing fragmented point solutions with a unified experience.

Differentiator

Problem solved

Functional benefit

Brands

• GoLexi: Virtual pet telehealth platform offering 24/7 virtual care and health navigation for pets.
• Lyric Lean
• MyTelemedicine

Products and services

• Lyric Health Platform A virtual-first healthcare intelligence and care delivery platform that integrates virtual care services (primary care, urgent care, mental health, dermatology, MSK, and care navigation) with 24/7 care navigation to deliver a connected healthcare experience from first touch to resolution. Sold to employers, health plans, and TPAs as a member benefit subscription.
• GoLexi Virtual pet telehealth platform offering 24/7 virtual care and health navigation services for pets.
• Lyric Lean (GLP-1 Weight Loss Program) Guided step therapy program for lasting weight loss using GLP-1 medications, helping members manage weight through personalized treatment plans.
• MyTelemedicine Parent company brand and consumer-facing telehealth service provider.

Quantifiable outcome

• 19% lower odds of premature death for adults with primary care provider vs specialists only
• +6 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability8 records

Feature4 records

Partnerships

Five partnerships are on record, tiered core, preferred, minor and flagship.

• Scala.AIcoreTechnology or Integration · 3 June 2026Strategic partnership to enhance AI-driven healthcare engagement ecosystem and accelerate development of next-generation member navigation experiences. Combines Scala.AI's operational intelligence platform with Lyric's care delivery infrastructure to address fragmented healthcare systems, rising costs, and disconnected member experiences. Focus areas include AI-assisted navigation, intelligent member engagement workflows, personalized care recommendations, and predictive outreach initiatives.
• CuraechoicecoreStrategic or Co-development Partner · 28 October 2025Strategic partnership to deliver $0-cost virtual healthcare access nationwide. Curaechoice members gain 24/7 access to urgent care, primary care, dermatology, mental health, and care navigation services via Lyric's virtual platform with $0 copays, $0 deductibles, and $0 co-insurance. Partnership addresses rising healthcare costs and deferred care by removing financial barriers for employees of self-insured employers.
• Reperio HealthpreferredTechnology or Integration · 26 March 2024Exclusive partnership making Reperio's self-guided at-home health screenings available to more than six million members across Lyric's nationwide network. Partnership enables members to access convenient biometric health screenings from home.
• MDsaveminorStrategic or Co-development Partner · 8 June 2023Partnership announced to provide integrated healthcare services through MDsave's marketplace platform, expanding access to Lyric's virtual care services.
• BenezonflagshipChannel Partner/ Reseller/ Distributor · 1 January 2018Long-term integrated partnership spanning almost six years where Benezon resells and integrates Lyric's services to their clients. Benezon President and Founder Julian Lago praised Lyric's services to members and tech capabilities for clients. Partnership exemplifies successful channel relationship in the employer benefits space.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Teladoc Health: Teladoc is the largest publicly traded virtual care platform offering primary care, urgent care, mental health, dermatology, MSK, and care navigation to employers, health plans, and TPAs—directly mirroring Lyric's integrated suite, B2B go-to-market, and target buyer profile.
• Amwell: Amwell provides a virtual care platform covering urgent care, behavioral health, chronic care, and care navigation sold primarily to health plans and health systems. Its Converge platform and payer-channel focus put it in direct competition with Lyric for the same B2B contracts.
• Included Health: Included Health (formed from Doctor On Demand and Grand Rounds) delivers integrated virtual primary care, mental health, and care navigation to employers and health plans—competing head-to-head with Lyric on the "replace point solutions" value proposition and large employer RFPs.
• MDLIVE: MDLIVE (acquired by Evernorth/Cigna) provides virtual primary care, urgent care, behavioral health, and dermatology to health plan and employer clients. Its payer-anchored distribution makes it a direct competitor for the same large employer and health plan contracts Lyric targets.
• 98point6: 98point6 is a text-based virtual primary care platform sold to health systems, payers, and self-insured employers—directly overlapping with Lyric's primary care and care navigation modules under the same B2B2C distribution model.
• K Health: K Health offers AI-powered virtual primary care and urgent care sold direct-to-consumer and through employer/health plan partnerships. Its AI-driven navigation approach and emphasis on primary-care-led care make it a close functional peer to Lyric's care navigation and primary care modules.
• PlushCare: PlushCare (acquired by Accolade) provides virtual primary care, mental health, and urgent care through employer and health plan channels. Its integrated virtual care delivery and B2B employer focus place it in direct competition with Lyric's core platform modules.
• CirrusMD: CirrusMD delivers text-first virtual primary care and care navigation to health plans and self-insured employers. Its payer-channel sales motion and care navigation emphasis closely mirror Lyric's go-to-market and member engagement model.
• HealthTap: HealthTap provides virtual primary and urgent care via a nationwide physician network, sold direct-to-consumer and through employer/health plan partnerships. Its virtual-first delivery model and B2B distribution channels overlap meaningfully with Lyric's core offerings.

Broad incumbents

• Hims & Hers Health: Hims & Hers is a large telehealth platform spanning primary care, mental health, dermatology, and weight loss (including GLP-1s), sold both direct-to-consumer and through employer partnerships. Its broader consumer brand and scale make it a broad incumbent competing for the same employer-sponsored virtual care dollars.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/lyric-health

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lyric Health