Softact Solutions
- Company typePrivate
- Founded2017
- HeadquartersAugusta, United States
- Headcount—
- GTM typeB2B
- OfferingServices
Softact Solutions firmographics
Firmographics- Name
- Softact Solutions
- Legal name
- SOFtact Solutions, LLC
- Website
- https://softactsolutions.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Ownership category
- akta.pro rank
Softact Solutions industry classification
Industry- Product category
- Government IT Services
- NAICS
- Custom Computer Programming Services (541511), Management Consulting Services (54161), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming Services (7371), Services-Management Consulting Services (8742)
- akta.pro primary industry
- DevOps Consulting & Transformation (BPAEAKAA)
- akta.pro secondary industries
- DevOps, SRE & Platform Engineering Consulting (BPAHAEAK), Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF)
Keywords
Where Softact Solutions is headquartered
LocationHeadquarters
- HQ city
- Augusta
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Softact Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Professional Services - ServiceNow Solutions: ServiceNow architecture, design, implementation, and sustainment services with certified experts in ITSM, ITOM, CMDB, SPM, CSM, FSM, GRC
- Cybersecurity & IT Services: Service desk support, enterprise engineering, implementation services, Splunk, quantum security, secure mobility, and Zero Trust implementations
- C5ISR Enterprise Architecture & Design: C5ISR engineering and integration, tactical radio integration, Radio Over Internet Protocol (ROIP) integration, training, and tech scouting
- Strategic Advisory & Program Management: Consulting and program management services supporting warfighters and government entities
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Government contracting services via multiple vehicle types |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Softact Solutions product offering
Product offeringCore offering
SOFtact Solutions (STS) is a Woman Owned Small Business (WOSB) providing strategic advisory, program management, C5ISR enterprise architecture and design, cybersecurity, and IT services to Department of Defense and other government customers. The firm specializes in ServiceNow architecture, design, implementation, and sustainment, with cleared personnel supporting warfighters through mission-specific applications like the Army Maintenance Application (ArMA).
Differentiator
Problem solved
Functional benefit
Products and services
- ServiceNow Solutions
Quantifiable outcome
- Deployed Army Maintenance Application across entire Army in 120 days, processing 1+ million annual work orders
- +1 more outcomes
Companies that use Softact Solutions
Customer profileNamed customers5 records
Segments2 records
Ideal customer profiles2 records
Softact Solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Softact Solutions partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- Georgia Cyber CentercorePrincipal office located at Georgia Cyber Center in Augusta, GA. Partnership with Augusta University and Alliance for Fort Gordon to create cyber ecosystem, cultivate talent, and drive innovation while meeting government partner needs regionally and nationally.
- Augusta UniversitycorePartner of Georgia Cyber Innovation & Training Center at Augusta University. SOFTact Solutions modernized defense systems, built secure networks, and supported mission partners with cybersecurity solutions for the university.
- InsourceminorPartnership to deliver ServiceNow training through Skillbridge program for transitioning service members and spouses. 14-week program teaches ServiceNow administration, configuration, and customization for IT Service Management, IT Business Management, and Customer Service Management.
- Eastern Band of Cherokee Indians (EBCI)minorDeployed customer service management/field service management solution for EBCI-owned facilities and tribal housing, proving ArMA can be replicated in government and academic campus environments.
- PrivorocoreStrategic partnership for secure mobility solutions. STS provides customer insight and requirements while Privoro provides SafeCase and ONX solutions for Zero Trust mobile device security. Partnership includes Samsung collaboration for hardware-based security solutions.
- Touchstone FuturesminorCo-host of TechNet Augusta 2023 after-hours networking event. Touchstone Futures provides principal advisor support with retired CW5 expertise in cyber protection.
- Network Designs IncminorCo-host of TechNet Augusta 2023 after-hours networking social event.
- CSRA Alliance for Fort GordoncorePartnership to synchronize efforts across the region, create cyber community of excellence, and support Fort Gordon cyber district. Funded full-time position for the Alliance.
- ServiceNowcoreElite tier partner providing ServiceNow architecture, design, implementation, and sustainment services. Certified experts in ITSM, ITOM, CMDB, SPM, CSM, FSM, GRC. Won 2025 Transformation Partner of the Year - Americas.
Scale indicators7 records
Recent moves8 records
Expansion highlights6 records
Softact Solutions competitors and assessment
Company assessmentDirect peers
- Attain Partners: Federal-focused ServiceNow Elite partner delivering implementation, managed services, and transformation advisory to government clients. Most directly comparable to STS in size, ServiceNow depth, and federal-customer focus.
- REI Systems: Mid-sized federal IT services and digital transformation firm serving civilian, defense, and intelligence agencies. Comparable in headcount range, contract vehicles, and ServiceNow/cybersecurity delivery capability.
Broad incumbents
- Accenture Federal Services: Federal arm of Accenture with deep ServiceNow, digital transformation, and cyber practices serving DoD and civilian agencies. Overlaps with STS on ServiceNow transformation pursuits, but operates at materially larger scale and capacity.
- SAIC: Large federal IT and engineering services prime with strong DoD presence across digital modernization, cybersecurity, and C5ISR. Comparable capability set to STS at much larger scale, often as a prime competitor or partner.
- ICF International: Mid-to-large federal and commercial consulting firm with digital modernization, cybersecurity, and mission IT capabilities for federal clients. Comparable in IT consulting delivery to STS, though broader across civilian and commercial markets.
- ManTech International: Defense-focused IT services firm with deep DoD and intelligence community footprint, covering cybersecurity, C5ISR, and mission IT. Comparable capability profile to STS but operates at far greater scale and contract scope.
- Leidos: Major defense and federal IT prime delivering C5ISR, cybersecurity, and digital modernization to DoD and intelligence customers. Overlaps directly with STS on C5ISR enterprise architecture and federal cybersecurity, though at significantly larger scale and contract size.
- CACI International: Federal IT and engineering services prime with significant DoD and intelligence community presence. Competes with STS on enterprise IT modernization, C5ISR, and cyber work, particularly on large multi-award pursuits.
- Booz Allen Hamilton: One of the largest federal IT and management consulting firms with deep DoD presence and ServiceNow practice. Competes with STS on ServiceNow transformation, cybersecurity, and C5ISR work, but at vastly larger scale across a much broader portfolio.
Emerging players
- Insource: ServiceNow training and implementation partner for federal clients; already partners with STS on Skillbridge. Comparable in ServiceNow practice depth but smaller scale and less focused on defense capture.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Customer concentration
Softact Solutions social profiles
Digital presenceSoftact Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Softact Solutions leadership team
Management profileNumber of profiles
Profiles10 records
Softact Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Softact Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Softact Solutions
What does Softact Solutions do?
SOFtact Solutions (STS) is a Woman Owned Small Business (WOSB) providing strategic advisory, program management, C5ISR enterprise architecture and design, cybersecurity, and IT services to Department of Defense and other government customers. The firm specializes in ServiceNow architecture, design, implementation, and sustainment, with cleared personnel supporting warfighters through mission-specific applications like the Army Maintenance Application (ArMA).
Is Softact Solutions a public or private company?
Softact Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Softact Solutions founded?
Softact Solutions was founded in 2017.
Where is Softact Solutions based?
Softact Solutions is headquartered in Augusta, United States, in the North America region.
How does Softact Solutions make money?
Four revenue lines are on record. Professional Services - ServiceNow Solutions are the primary driver. The others are cybersecurity & IT Services, C5ISR Enterprise Architecture & Design and strategic Advisory & Program Management.
Who are Softact Solutions's main competitors?
Direct peers on record are Attain Partners and REI Systems. Broad incumbents are Accenture Federal Services, SAIC, ICF International, ManTech International, Leidos, CACI International and Booz Allen Hamilton. Insource is listed as an emerging player.
Does Softact Solutions have an API?
No public API is recorded for Softact Solutions.
What industry is Softact Solutions in?
Softact Solutions's product category is Government IT Services. Its primary akta.pro industry code is BPAEAKAA, DevOps Consulting & Transformation, with a secondary code of BPAHAEAK, DevOps, SRE & Platform Engineering Consulting. Its NAICS code is 541511 and its SIC code is 7371.