Windham Hospital
Windham Hospital is a 130-bed not-for-profit acute care community hospital in Willimantic, Connecticut, serving Windham and Tolland counties as a member of the Hartford HealthCare network, providing comprehensive inpatient, outpatient, emergency, specialty, and community health services.
- Company typePrivate
- Founded1949
- HeadquartersWillimantic, United States
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Windham Hospital does
Windham Hospital is a 130-bed, not-for-profit acute care community hospital located in Willimantic, Connecticut, serving residents of Windham and Tolland counties across a defined 19-town service area in a federally classified Medically Underserved Area. Established over 75 years ago, the hospital operates as a member of the Hartford HealthCare network and delivers a full continuum of care including 24/7 emergency services, inpatient hospitalization, outpatient specialty care, rehabilitation, urgent care, school-based health centers, and community health programs. Notable service lines include cancer care through the Hartford HealthCare Cancer Institute (a Memorial Sloan Kettering Care Partner), cardiovascular care through the Heart & Vascular Institute, orthopedics and spine care with robotic-assisted surgery, the Ayer Neuroscience Institute, women's health, sleep medicine, behavioral health, and wound care.
The hospital's clinical technology stack centers on third-party advanced medical devices — including the Mako robotic-arm assisted surgery system for total hip and knee replacement, Globus ExcelsiusGPS for robotic spine surgery, SPEC-CT nuclear imaging, 3D mammography, and hyperbaric wound care equipment — integrated through the Epic electronic health record shared across the Hartford HealthCare system. Patient-facing digital infrastructure includes MyChart / MyChartPLUS portal and CareGrams messaging. Advanced imaging and interventional radiology are delivered in partnership with Midstate Radiology Associates.
The business model is a not-for-profit acute care hospital revenue model: net patient service revenue generated from emergency, inpatient, outpatient, surgical, diagnostic, and specialty services, supplemented by financial assistance and community benefit programs (~$1.6M annually, touching more than 10,000 individuals; ~$1.4M in charity care). Go-to-market is predominantly direct-to-consumer through 24/7 ED presentation, walk-in urgent care, the Women's Health Center, school-based health centers, MyChart self-scheduling, and HHC virtual visits, with secondary sales-led activity channeled through physician referrals and Hartford HealthCare network integration. The hospital holds Leapfrog A / Top Hospital 2025 status, Joint Commission Gold Seal certification, and Blue Distinction / Aetna Institutes of Quality designations for total hip and knee replacement.
Windham Hospital firmographics
Firmographics- Name
- Windham Hospital
- Legal name
- Windham Hospital
- Website
- https://windhamhospital.org
- Company type
- Private
- Founded year
- 1949
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Windham Hospital is a 130-bed not-for-profit acute care community hospital in Willimantic, Connecticut, serving Windham and Tolland counties as a member of the Hartford HealthCare network, providing comprehensive inpatient, outpatient, emergency, specialty, and community health services.
- Ownership category
- akta.pro rank
Windham Hospital industry classification
Industry- Product category
- Community Acute Care Hospital Services
- NAICS
- General Medical and Surgical Hospitals (6221), Offices of Physicians, Mental Health Specialists (621112), Offices of Mental Health Practitioners (except Physicians) (621330), Ambulatory Health Care Services (621)
- SIC
- Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060), Services-Specialty Outpatient Facilities, Nec (8093)
- akta.pro primary industry
- Community Paramedicine & Mobile Integrated Healthcare (MIH/CP) Programs (HLAFANAI)
- akta.pro secondary industries
- Inpatient Psychiatric Hospitals (HLAFAHAH), Ambulatory & Physician Practice EHRs (HLACAAAB), Chronic Care & Complex Care Management (HSABAIAD)
Keywords
Where Windham Hospital is headquartered
LocationHeadquarters
- HQ city
- Willimantic
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Windham Hospital business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain
Revenue model
- Healthcare Services Revenue: Acute care hospital providing inpatient, outpatient, rehabilitation, and emergency services. Revenue generated through patient services including emergency care, surgical procedures, diagnostic imaging, laboratory services, and various specialty medical services. The hospital is a not-for-profit organization providing community benefits.
- Financial Assistance and Community Benefits: Provides more than $1.6 million in community benefits each year, touching more than 10,000 individuals. Supports uninsured and underinsured patients with close to $1.4 million in financial assistance provided each year.
Go-to-market motion2 records
Distribution channels7 records
Marketing channels7 records
Windham Hospital product offering
Product offeringCore offering
Windham Hospital is a 130-bed not-for-profit acute care community hospital providing comprehensive inpatient, outpatient, emergency, surgical, rehabilitation, and specialty medical services to residents of Windham and Tolland counties in northeastern Connecticut. As a member of the Hartford HealthCare network, the hospital offers advanced robotic-assisted surgery, cancer care, cardiac care, orthopedics, women's health, neuroscience, and behavioral health services integrated with the Epic electronic health record system.
Product overview
Windham Hospital is a 130-bed, not-for-profit acute care community hospital providing state-of-the-art comprehensive medical services. The hospital offers a broad portfolio of clinical services including cancer care through the Hartford HealthCare Cancer Institute, cardiac care through the Heart & Vascular Institute, orthopedics with robotic-assisted surgery (Mako and Globus ExcelsiusGPS), neurology through the Ayer Neuroscience Institute, women's health, wound care, sleep medicine, and behavioral health services. The hospital also provides digital health services including MyChart/MyChartPLUS patient portal and CareGrams greeting service. Through its membership in Hartford HealthCare, patients have access to the broader network's specialists and facilities while receiving care close to home in eastern Connecticut.
Differentiator
Problem solved
Functional benefit
Products and services
- Emergency Room 24/7 emergency medical treatment at 112 Mansfield Avenue with triage nurses, dedicated areas for non-COVID patients, and integration with the Epic electronic health record system.
- Cancer Care / Cancer Institute Hartford HealthCare Cancer Institute at Windham Hospital providing evidence-based cancer treatments, leading technology, and a connected network of specialists in partnership with Memorial Sloan Kettering Cancer Center, covering early detection through survivorship support including chemotherapy and infusion therapy.
- Cardiology Services / Heart & Vascular Institute Cardiovascular care including diagnostics, interventional cardiology, cardiac surgery, electrophysiology, and cardiac rehabilitation delivered through the Hartford HealthCare Heart & Vascular Institute.
- Diabetes Education Program Diabetes self-management education program recognized by the American Diabetes Association since 1991 (first community hospital in the U.S. to earn this recognition), offering individualized education and training with Registered Nurse Certified Diabetes Care and Education Specialists.
- Digestive Health Institute Comprehensive digestive health care including endoscopy, colon cancer screening, hernia repair, gallbladder surgery, thyroid surgery, breast surgery, and hepatology.
- Family & Primary Care Primary care services through Hartford HealthCare Medical Group with locations throughout Connecticut, including the Windham Hospital Family Health Center.
- Hospital Medicine / Hospitalists Board-certified internists who specialize in managing care of hospitalized patients, coordinating consultations, ordering tests, and providing continuous care throughout hospital stay.
- Imaging & Radiology Advanced imaging technologies including diagnostic tests, medical procedures, and interventional radiology with fellowship-trained specialists, in partnership with Midstate Radiology Associates, including 3D mammography and SPEC-CT nuclear imaging.
- Integrative Medicine Complementary healthcare services including Reiki therapy, meditation, therapeutic massage, reflexology, pet therapy, yoga, and wellness programs designed for cancer patients and families.
- Neuroscience Institute / Ayer Neuroscience Institute Neurological care with specialists including neurologists, neurosurgeons, neuropsychologists, and neurointensivists who meet weekly to review cases and develop treatment plans.
- Orthopedics Full range of orthopedic services including hand/upper extremity, total joint care with Mako robotic-arm assisted surgery, sports medicine, and physical therapy. First in Windham County to use Mako robotic technology.
- Pain Management Evidence-based and ethical approach to pain management through the Ayer Neuroscience Institute, creating comprehensive personalized treatment plans.
- Paramedic Program Advanced life support emergency medical service with 24/7 paramedic coverage, the only program in Connecticut requiring all full-time employees to maintain critical care level certification.
- Physical Therapy / Hartford HealthCare Rehabilitation Network Outpatient rehabilitation services including physical, occupational, and speech therapy, sports medicine, and athletic training through the HHC Rehabilitation Network.
- Psychiatry / Department of Psychiatric Services Mental health services for adults including emergency services, individual and group outpatient treatment, with a staff of psychiatrists, nurses, social workers, and psychologists.
- Pulmonary & Respiratory Services Outpatient pulmonary rehabilitation program individually tailored to meet patient needs, including physical conditioning, breathing education, and energy conservation.
- Spine Care / Globus ExcelsiusGPS Robotic spine surgery using the Globus ExcelsiusGPS surgical guidance system for enhanced precision in spinal fusion procedures, reducing blood loss and recovery time.
- Tallwood Urology & Kidney Institute World-class urology and kidney care through an extensive preferred provider network with an interdisciplinary approach and physician champions for each patient.
- Women's Health Center Family-centered care for women at every stage including breast health, gynecology, prenatal care, heart health, and certified nurse midwife services, with Spanish-speaking staff.
- Wound Care Center Advanced wound care and hyperbaric medicine with a team of internists, vascular surgeons, reconstructive surgeons, nutritionists, and specially-trained wound care nurses.
- Sleep Care Center First fully accredited sleep medicine facility in eastern Connecticut, accredited by the American Academy of Sleep Medicine and Joint Commission, with board-certified staff and state-of-the-art equipment.
- Senior Services / Hartford HealthCare Center for Healthy Aging Programs specifically for older adults including Hartford HealthCare Center for Healthy Aging resources, geriatric specialists, and the GoodLife Fitness individualized exercise program serving 3,000+ seniors annually.
- Anticoagulation Clinic Outpatient ambulatory clinic providing comprehensive care to individuals diagnosed with coagulation disorders and/or receiving anticoagulation medication, with point-of-care INR testing.
- MyChart / MyChartPLUS Patient Portal Secure online patient portal providing instant access to medical records, test results, appointments, billing, and provider communication, available via web and mobile app, with 21st Century Cures Act transparency.
- School-Based Health Centers Five school-based health centers operated in partnership with the town of Windham, providing students with physical and mental health services including sick visits, physicals, nutrition services, immunizations, reproductive care, and counseling.
Quantifiable outcome
- More than 10,000 individuals served annually through community benefit programs totaling more than $1.6 million
- +3 more outcomes
Companies that use Windham Hospital
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles4 records
Windham Hospital technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature7 records
Windham Hospital partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- Memorial Sloan Kettering Cancer CentercoreHartford HealthCare Cancer Institute is a Care Partner of Memorial Sloan Kettering Cancer Center, enabling Windham Hospital to provide world-class cancer treatment closer to home with access to evidence-based treatments, leading technology, and connected network of specialists.
- Hartford HealthCarecoreWindham Hospital is a member of Hartford HealthCare, one of Connecticut's largest health services organizations, providing access to integrated health network's recognized expertise, ongoing research studies, and top training centers for robot-assisted surgery.
- Walgreens (OnMed Care Station)minorOnMed Care Station located at Walgreens provides quick, convenient care for conditions and symptoms that are not life-threatening but need attention.
- GoHealth Urgent CareminorHartford HealthCare and GoHealth partnership provides urgent care locations throughout Connecticut with virtual visit capabilities.
- Town of Windham (School-Based Health Centers)coreOperates five school-based health centers in partnership with the town of Windham, providing students with physical and mental health services including sick visits, physicals, nutrition services, immunizations, reproductive care and counseling.
- United Way of Southeastern ConnecticutminorCommunity health partnership for mobile food pantry screenings and health outreach programs serving underserved populations.
- Pawcatuck Neighborhood Center Emergency Food PantryminorPartnership creates disease-specific food boxes (cardiac, diabetes, dialysis) with dieticians training volunteers; provides health education and recipes to food pantry patrons.
Scale indicators8 records
Recent moves5 records
Expansion highlights5 records
Windham Hospital competitors and assessment
Company assessmentDirect peers
- Backus Hospital: Sister community hospital within Hartford HealthCare in Norwich, CT, providing comparable acute care and specialty services to a similar regional community — most direct operational peer.
- Day Kimball Hospital: Independent community hospital in Putnam, CT, serving northeastern Connecticut with a similar service portfolio, payer mix, and rural geography as Windham.
- Manchester Memorial Hospital: Sister community hospital within Hartford HealthCare in Manchester, CT, offering comparable acute care services and community positioning.
- Charlotte Hungerford Hospital: Sister community hospital within Hartford HealthCare in Torrington, CT, providing comparable acute care and specialty services to a similar regional community.
- MidState Medical Center: Sister community hospital within Hartford HealthCare in Meriden, CT, with similar acute care services and integrated delivery model.
- Lawrence + Memorial Hospital: Community hospital in New London, CT, providing similar acute care and specialty services to a comparable Connecticut community, now part of the Yale New Haven Health system.
- St. Vincent's Medical Center: Sister community hospital within Hartford HealthCare in Bridgeport, CT, offering comparable acute care services and community hospital positioning.
- Middlesex Health: Independent community health system in Middletown, CT, providing similar acute care and specialty services to a comparable Connecticut community as Windham.
Broad incumbents
- Hartford Hospital: Flagship academic medical center of Hartford HealthCare in Hartford, CT — receives complex case transfers from Windham via LIFE STAR and operates at significantly larger scale and broader scope.
- Yale New Haven Hospital: Large academic medical center in New Haven, CT — serves as a regional referral destination for complex cases from community hospitals and operates on a much broader scale than Windham.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Windham Hospital social profiles
Digital presenceWindham Hospital compliance and trust
Trust signalCompliance8 records
Windham Hospital financial estimates
Financial estimateRevenue estimate
Valuation estimate
Windham Hospital leadership team
Management profileNumber of profiles
Profiles7 records
Windham Hospital funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Windham Hospital M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Windham Hospital
What does Windham Hospital do?
Windham Hospital is a 130-bed not-for-profit acute care community hospital providing comprehensive inpatient, outpatient, emergency, surgical, rehabilitation, and specialty medical services to residents of Windham and Tolland counties in northeastern Connecticut. As a member of the Hartford HealthCare network, the hospital offers advanced robotic-assisted surgery, cancer care, cardiac care, orthopedics, women's health, neuroscience, and behavioral health services integrated with the Epic electronic health record system.
Is Windham Hospital a public or private company?
Windham Hospital is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Windham Hospital founded?
Windham Hospital was founded in 1949. It employs 101 to 250 people.
Where is Windham Hospital based?
Windham Hospital is headquartered in Willimantic, United States, in the North America region.
How does Windham Hospital make money?
Two revenue lines are on record. Healthcare Services Revenue is the primary driver. The others are financial Assistance and Community Benefits.
Who are Windham Hospital's main competitors?
Direct peers on record are Backus Hospital, Day Kimball Hospital, Manchester Memorial Hospital, Charlotte Hungerford Hospital, MidState Medical Center, Lawrence + Memorial Hospital, St. Vincent's Medical Center and Middlesex Health. Broad incumbents are Hartford Hospital and Yale New Haven Hospital.
Does Windham Hospital have an API?
No public API is recorded for Windham Hospital.
What industry is Windham Hospital in?
Windham Hospital's product category is Community Acute Care Hospital Services. Its primary akta.pro industry code is HLAFANAI, Community Paramedicine & Mobile Integrated Healthcare (MIH/CP) Programs, with a secondary code of HLAFAHAH, Inpatient Psychiatric Hospitals. Its NAICS code is 6221 and its SIC code is 8062.