Syntess Software
Syntess Software is a Dutch ERP vendor, founded in 1987 and headquartered in Zierikzee, providing the Syntess Atrium platform to installation, service, maintenance, nautical, repair, and machine-construction companies across the Netherlands, delivered via subscription in Business, Professional, Enterprise, and Cloud editions.
- Company typePrivate
- Founded1987
- HeadquartersZierikzee, Netherlands
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
Syntess Software firmographics
Firmographics- Name
- Syntess Software
- Legal name
- Syntess Software B.V.
- Website
- https://syntess.nl
- Company type
- Private
- Founded year
- 1987
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Syntess Software is a Dutch ERP vendor, founded in 1987 and headquartered in Zierikzee, providing the Syntess Atrium platform to installation, service, maintenance, nautical, repair, and machine-construction companies across the Netherlands, delivered via subscription in Business, Professional, Enterprise, and Cloud editions.
- Ownership category
- akta.pro rank
Syntess Software industry classification
Industry- Product category
- ERP Software for Installation, Service and Maintenance Companies
- NAICS
- Computer Systems Design Services (541512), Computer Systems Design and Related Services (5415)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- CRM Implementation & Customization Services (BPAEAGAC)
- akta.pro secondary industries
- CRM Managed Services & Support (BPAEAGAD), Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC), Enterprise Application UX, Portals & Low-Code Extensions (BPAEAGAM)
Keywords
Where Syntess Software is headquartered
LocationHeadquarters
- HQ city
- Zierikzee
- HQ country
- Netherlands
- HQ region
- Europe
Offices2 records
Markets served
Syntess Software business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure, Others
Revenue model
- ERP Software Licenses and Subscriptions: Syntess Atrium is offered in multiple editions (Business, Professional, Enterprise, Cloud) with subscription-based pricing. The Cloud edition provides a fixed monthly fee with no unexpected costs.
- Training Services: Syntess Academy provides practical training programs including basic training, expert training, and certification. Training is offered at their training center in Gorinchem or on-site.
- Consultancy Services: Account management and consultancy services for system optimization, including the Syntess APK health check service for periodic system review and cleanup.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Syntess Atrium Business - for smaller companies with 2-10 employees |
| Subscription | Monthly | Syntess Atrium Professional - for medium-sized companies with 5-100 employees |
| Subscription | Monthly | Syntess Atrium Enterprise - for companies with more than 100 employees |
| Subscription | Monthly | Syntess Atrium Cloud - cloud-based ERP for installation companies |
| Other | Annual | Atrium Basis Training (ATR001) |
| Other | Annual | Functioneel Beheer Training (ATR002) |
| Other | Annual | Financieel Basis Training (ATR020) |
| Other | Annual | Workshop Atrium Start (ATR001W) |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Syntess Software product offering
Product offeringCore offering
Syntess Software develops and sells Syntess Atrium, a fully integrated ERP and mobile software platform for installation technology, service, and maintenance companies. The platform unifies CRM, material/article management, project costing, work preparation, planning, route optimization, BIM integration, service and maintenance (including MJOP), field service automation, and financial administration in a single secure system usable in the office, on the road, and on location. It is delivered in four editions (Business, Professional, Enterprise, Cloud) and complemented by mobile applications, an online customer portal, compliance modules for Gasketelwet and F-gas/BRL100, a Bisharp-powered BI & AI reporting layer, and the Syntess Academy training program.
Product overview
Syntess Software is a Dutch ERP software company serving installation, service, maintenance, nautical, repair, and machine/installation-building companies since 1987. The core product is the Syntess Atrium platform — a fully integrated ERP system — available in four editions (Business, Professional, Enterprise, and Cloud) sized for companies from 2 to 100+ employees. The platform's product schema encompasses CRM and material/article management, project and calculation, work preparation with planning and route optimization, BIM integration, service and maintenance (including MJOP), field service automation, and financial administration. Syntess complements its core ERP with a suite of mobile and online applications including the Digitale Werkbon (Web-Werkbon) for field technicians, Online Urenregistratie (Web-Uren) for time tracking, Web-Projecten for project management, a Klantportal for customer self-service, and Service Afspraken Planner for online appointment scheduling. Specialty modules cover Gasketelwet compliance (CO certification, technician credentials), Atrium Kwaliteitsborging (digital checklists, refrigerant management for F-gas/BRL100), and a BI & AI reporting product developed in partnership with Bisharp. Training and expert certifications are delivered through the Syntess Academy.
Differentiator
Problem solved
Functional benefit
Products and services
- Syntess Atrium (Platform) Overarching fully integrated ERP platform for installation technology and service and maintenance companies, providing one complete and secure system for all employees and work processes — in the office, on the road, and on-site. Available in four editions: Business, Professional, Enterprise, and Cloud.
- Syntess Atrium Business ERP edition for small installation, service, and maintenance companies with 2 to 10 employees, offering a flexible, practice-oriented basic package with largely automated administrative tasks that grows with the business.
- Syntess Atrium Professional ERP edition for medium-sized installation, service, and maintenance companies with 5 to 100 employees, providing an extensive feature set covering the entire organization with up to 30 concurrent users.
- Syntess Atrium Enterprise Full-featured ERP edition for large organizations with more than 100 employees, offering all Syntess Atrium functionalities with an unlimited number of users and intracomptable financial administration.
- Syntess Atrium Cloud Subscription-based cloud ERP delivery model for installation companies providing always-on access from any location, with no server or network investment, a fixed monthly fee, and 24/7 helpdesk support with daily data backups.
- Gasketelwet Compliance Software Specialized compliance module for the Dutch Gas Boiler Law (Gasketelwet), providing CO certification management with per-employee training and certificate tracking, automatic expiry notifications, digital checklists with quality system management, and certified technician assignment for gas combustion appliances.
- BI & AI Reporting (Bisharp Partnership Product) Exclusive BI and AI reporting product, developed in partnership with Bisharp, providing visual dashboards, in-depth analyses, and AI-supported insights derived from the standard Syntess Atrium dataset, standardized per Atrium edition for medium-sized and larger installation companies.
- Syntess Academy (Training and Certification) Training and education division offering practical training courses (Atrium Basis, Functioneel Beheer, Financieel Basis, Workshop Atrium Start), expert certifications, and consultancy services to help customers maximize use of Syntess Atrium, with subsidy support through Wij Techniek and OOM programs.
Quantifiable outcome
- More than 70% of customers already use cloud applications successfully
Companies that use Syntess Software
Customer profileNamed customers2 records
Segments5 records
Ideal customer profiles3 records
Syntess Software technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability3 records
Feature10 records
Syntess Software partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core, flagship and minor.
- BisharpcoreExclusive partnership for standard BI & AI reporting product specifically for Syntess Atrium customers. Bisharp delivers, implements and supports the reporting product while Syntess handles presentation and commercial route. The product provides visually powerful dashboards, in-depth analyses and AI-supported insights.
- AceveflagshipAceve acquired Syntess in the Netherlands as part of its strategy to strengthen its presence in Northern Europe and establish itself as market leader in Nordic and Benelux regions. The acquisition expands Aceve's digital solutions portfolio for construction and skilled trades companies.
- FancyCarToursminorPartnership for organizing exclusive customer events. Organized an exclusive weekend tour (September 5-7, 2025) for Syntess customers through Eifel and Moselle regions. Special pricing offered exclusively for Syntess customers as appreciation gesture.
Scale indicators5 records
Recent moves7 records
Expansion highlights5 records
Syntess Software competitors and assessment
Company assessmentEmerging players
- Bouw7: Bouw7 is a Dutch construction and installation-focused ERP/CRM platform, competing for the same installation contractor customers with a modern cloud-native product set.
- Simplicate: Simplicate is a Dutch cloud-native PSA/project automation platform targeting project-driven service businesses, overlapping with Syntess's project, planning and time-tracking modules.
- Jobber: Jobber is a cloud-based field service software for small home service businesses, overlapping with Syntess's digital work order, scheduling and customer portal functionality for smaller installation customers.
Broad incumbents
- ServiceTitan: ServiceTitan is a large North American field service management platform for trades contractors (HVAC, plumbing, electrical), overlapping with Syntess Atrium's field service automation and work order modules at greater scale.
- Visma: Visma is a large Northern European software conglomerate with a broad portfolio of ERP, accounting, HR and vertical SaaS products for SMBs and trades, overlapping with Syntess across Nordic–Benelux geographies.
- Sage: Sage is a global incumbent ERP/accounting vendor with SMB and construction/trades offerings, competing for the same mid-market installation customer cohort with broader international reach.
Direct peers
- AFAS Software: AFAS is a Dutch ERP, HR and payroll software vendor serving SMEs and larger organizations in the Netherlands with a comparable on-prem/Cloud subscription model and direct field sales motion, making it a directly competing domestic ERP platform.
- KPD: KPD is the Belgian counterpart acquired alongside Syntess by Aceve, serving similar trades customers with comparable vertical ERP functionality in Belgium, making it a directly comparable sibling business.
- Exact: Exact is a Netherlands-headquartered ERP and accounting software provider serving SMEs and mid-market, overlapping with Syntess on enterprise applications, subscription billing, and Dutch/Benelux GTM.
Regional players
- Fortnox: Fortnox is a Swedish cloud ERP, accounting and payroll platform for SMEs, comparable as a regional subscription ERP player addressing small Nordic businesses in trades and services.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Syntess Software social profiles
Digital presenceSyntess Software financial estimates
Financial estimateRevenue estimate
Valuation estimate
Syntess Software leadership team
Management profileNumber of profiles
Profiles2 records
Syntess Software funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Syntess Software M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Syntess Software
What does Syntess Software do?
Syntess Software develops and sells Syntess Atrium, a fully integrated ERP and mobile software platform for installation technology, service, and maintenance companies. The platform unifies CRM, material/article management, project costing, work preparation, planning, route optimization, BIM integration, service and maintenance (including MJOP), field service automation, and financial administration in a single secure system usable in the office, on the road, and on location. It is delivered in four editions (Business, Professional, Enterprise, Cloud) and complemented by mobile applications, an online customer portal, compliance modules for Gasketelwet and F-gas/BRL100, a Bisharp-powered BI & AI reporting layer, and the Syntess Academy training program.
Is Syntess Software a public or private company?
Syntess Software is a private company. It is classified as corporate owned and is currently operating.
When was Syntess Software founded?
Syntess Software was founded in 1987. It employs 101 to 250 people.
Where is Syntess Software based?
Syntess Software is headquartered in Zierikzee, Netherlands, in the Europe region.
How does Syntess Software make money?
Three revenue lines are on record. ERP Software Licenses and Subscriptions are the primary driver. The others are training Services and consultancy Services.
Who are Syntess Software's main competitors?
Emerging players on record are Bouw7, Simplicate and Jobber. Broad incumbents are ServiceTitan, Visma and Sage. Direct peers are AFAS Software, KPD and Exact. Fortnox is listed as a regional player.
Does Syntess Software have an API?
No public API is recorded for Syntess Software.
What industry is Syntess Software in?
Syntess Software's product category is ERP Software for Installation, Service and Maintenance Companies. Its primary akta.pro industry code is BPAEAGAC, CRM Implementation & Customization Services, with a secondary code of BPAEAGAD, CRM Managed Services & Support. Its NAICS code is 541512 and its SIC code is 7372.